We recently got a VW Passat and two places we tried won't service them. It was time for an oil…read morechange and with I did a Google search for oil change near me in Cloverdale or Tillamook Menefee came up. I knew about their towing and roadside help, but never dawned on me they might do repairs and services. Submitted their online appointment request and got a call within a couple hours assuring me they can do it and are certified ASE to do it. Texted over my VIN and showed up to my appointment a few days later. Everyone was so nice, service was quick and I was able to wait in some comfy theater style sofa. Pricing very reasonable and we'll definitely be back for future services.

They towed my car after I wrecked it... I went to get my stuff off the car. They told me i can not…read morechange my custom rims and tires out with the sticker ones ... they gave me a hard time about pulling to much of my belongings out... blamed insurance... what happened to mark anyway...when I got the bill 3500 bucks. To go maybe 15 miles 1000$ just for hook up? Lucky I had insurance...

Over the weekend me and my fiancé went to pacific city for a getaway and on our way back from our…read morehike my car died. my battery AND alternator were both shot and we were stranded on the side of the highway and everywhere around us was closed with no way to get my car home. My finance was able to find Sherwin and called him and he said he would be able to fix it THAT DAY! We got a tow truck to take us to his shop and he drove all the way to tillamook to pick up a battery and alternator for my car and once he got back he worked on it for a couple of hours and got everything back up and even noticed my oil was low and put more oil in my car. He was super sweet to us and even helped a handful of other people who had a flat tire while we were there. Not to mention it was Sunday morning when we had called him and he was in the middle of his breakfast and stopped to help us out along with other people who came across him. Seriously so thankful that we found Sherwin because I would've had to pay a lot more and had to wait a lot longer to get my car home. If you have any car troubles GO HERE!!!!!!

I met Sherwin when my RV wouldn't start. He returned to replace the starter, make sure my battery…read moreconnections were the best they could be, and didn't leave until my engine started reliably. Absolutely top-notch service at a truly fair price. I highly recommend Mr. Jones to anyone needing automotive help!

Absolutely fantastic service. Keep in mind today is Saturday and also spring break weekend. We…read morestayed in Lincoln City Oregon Friday night and late that evening my 2014 Dodge Durango started misfiring. Saturday am it continued so by 10am I had to do something. The FIXD app and device on my car told me I had a misfire on cylinder 6. I made a few calls and was referred to Car Care Specialists. Service Manager Mark Smith answered the phone and I explained what was happening. He already knew the code I had on my app and had ordered the part before I got to his shop. There was only one left in town. He said it could be something else but this was the most common problem. He usually has 6 techs working but only 2 were working Saturday since it was a holiday weekend. He said they were slammed with people just like me who were needing to continue on their vacations. He called the only car rental agency that was open and he asked them to hold their last car for me. They closed at noon so we made it by about one hour. We kept touring because we had a car rental and I checked back with Mark several times. His demeanor was amazing. He never acted upset with my frequent calls. He said he hoped to have my car fixed so I could go onto Seattle Sunday instead of Monday or Tuesday. I talked to his technician too. He was also amazing. My car may have been under warranty so he gave me the parts and a detailed description of what they did so I can submit it to Dodge. There were no dealers close and most may not work on Saturday. Mark said he has 25 years experience so he has seen most everything. He does what he can to keep things moving. I had my own insurance agency for almost 40 years. I know what great service is and how hard you have to work to achieve it. I STRONGLY recommend Car Care Specialist. Here is an update. I made it through the rest of my vacation and home with NO problems. I have driven over 1200 miles. When I got home, I contacted Dodge and explained my car problem. Mark from Car Care Specialists said he would give documentation to me so I could present a claim since I was under 60000 miles. I submitted the documents and Dodge said it looks good. I just have to wait to hear from them to see if they will cover it. Their initial review agreed with Marks assessment that they should reimburse me. Perfect diagnosis and documentation by Car Care Specialist. You can't get much better than that!!! One more update. 6/15/18 Dodge warranty department called me today. With the documentation Car Care Specialist gave me I will receive some reimbursement, about $200. I asked if I would have received more if my car was at one of their dealerships and was told NO. That means Car Care Specialist did everything perfectly. Thank You!!!

We had an oil pressure sensor go out and were traveling through pulling a RV trailer. They not only…read morewere able to slip us in, the mechanic worked through his lunch break to get us back on the road. If I lived in this town, they would serve all my mechanical needs.

My daughter had a rollover accident in her 1989 Ford F250 on a gravel road near the gun range in…read moreLincoln City. Thankfully, she was not injured. I have AAA, but they were not able to tow the car as it was too far down the steep embankment and was now classified as a recovery or extraction. I called Car Care Pro Tow to see if they could extract and tow it the day after the incident, and they did. Within an hour after calling, they had signage to close the road for the tow vehicle and flatbed, and to keep everyone safe. Four to five people were working on getting the truck pulled up the embankment (some came to help on their day off). The steering linkage was broken, which made it very difficult to maneuver the truck. They eventually got it pulled up the embankment and onto a flatbed, and then they towed it to my place in Pacific City. The space to pull in and out of the driveway was limited so they could not get the truck backed in straight right away. I requested that they try to get it straight in as much as possible. They spent a good 30-60 min using a crowbar to get the wheels to turn since the steering was broken, and they did eventually get it straight in. And, they did not create more damage to the truck during any part of the extraction, tow, or in parking it. I am so impressed with everyone's tenacity, strength, skill, and professionalism before, during, and after the vehicle extraction and tow. I highly recommend Car Care Pro Tow to anyone needing their services.

Tow Pro arrived before the estimated time and were able to get my car unlocked within minutes. They…read morewere professional and friendly. Great customer service! They worked quickly with my insurance company making this service exceptionally effortless.

Car in the garage would not start. Called Rowley for service. The dispatched tow truck arrived…read morewithin the estimated time frame. Sven, the service man, not only jump-started the Toyota Prius, but also provided valuable suggestions on how to avoid a similar occurrence and to have my vehicle's battery & electricals checked at a garage just to make sure everything is in working order - everything checkedout ok. Sven's professional demeanor and competence are highly appreciated and glad to have Rowley in town.

We were fortunate to have been serviced by a a favorable individual that was employed by Rowley's…read moreTowing, an insightful, intelligent, and respectful young man. Our daughter was in an unfortunate circumstance, in that her Prius had become an offroad missile, and found itself lodged in an unfavorable gravity powered "also locked between large wooden indigenous growth", strangle hold. In a way in which it was difficult to work out "without additional damages" how to retrieve in standard-preferfed, redneck fashion. This young lad had made with a few suggestions from the surrounding fanfare, great simple adjustments with a single roll-back truck made short, and easy work of recovering, and hauling our Jetson-mobile out to safety!! Huge thanks to Rowley's for hiring intelligent driver/operators!!!

Great work by Joe with a challenging problem. A dead battery left us with no way to unlock the…read moredoors to access the hood latch inside the car, in order to raise the hood and charge it. This is a BMW with complex electrics, and good security measures. He arrived promptly and did an amazing job, including locating the charging lugs once the car was opened and the hood up (battery is in the rear). He was recommended to us by a European car mechanic because these cars are tricky to open w/o damage, and I can see why. Recommended without hesitation.

B&R helped out and were super nice when my electric car ran totally out of juice a couple blocks…read morefrom home. Very friendly, easy to work with, and fast to arrive. Highly recommend. Wasn't sure I'd get a flatbed, but I did, and it worked great.

Called AAA because my car wouldn't start and a technician from Bob's Auto Repair came to my rescue!…read moreHe got my car started within 30 seconds (making me feel a little silly!), was very friendly, and took the time to explain what he thought was going on. Something was wrong with my starter, which I had never heard of, so he popped the hood to show me. Even though he did not know where the starter was in the make and model of my car he helped me look for it and explained what it did. I think car repair companies get a lot of negative reviews on Yelp because, frankly, repairing cars is expensive and it's easy to feel crummy! Don't let the less than perfect score on Yelp deter you, it seemed to me that the workers of Bob's Auto Repair are honest and considerate.

I submitted a towing request through AAA, and Donovan was on the scene in EIGHT MINUTES. I was…read moreexpecting to wait at least an hour! I am still stunned.

I've used their services a few times and have always been treated with professionalism and respect…read more Quality service where they have gone above and beyond to help me. I highly recommend them.

I went to get my bus towed last month with them money in hand…read more Burdens would not take my money and tow my bus the next day even with nothing on the schedule. Yesterday I called burdens and they told me the city is going to have my bus impounded tomorrow and since they don't have room in their lot they are going to tow my bus to the dump. Now that I don't have the money to tow it to my families property they are going to tow it and all my possessions to the dump. I had the money last month and they wouldn't put me on the schedule for the next day. I'm really upset got nobody to turn to for help went to burdens with my last six hundred bucks and they wouldn't take it or even schedule me to be towed the next day Call it discrimination call it what u will bit they are faulty as hell.

Patrick is a great guy to deal with. My first time in for some brake work…read more I am very happy with the service. Will use again! Scott

I've been to Allpro car repair for years. Good honest people. Even if it's just an oil change.read more