Took my truck in for overall general service. One month later, leaked oil all over my engine and on…read moremy garage floor. Thought they would have taken care of it for free since it was their mistake, but NO!! Wasn't even acknowledged or offered?! Had been taking our vehicles here for years. Just found out under new ownership for the last 1-1.5 years or so. I won't be taking my vehicles there again!!!

Ryan and his team took good care of my car when I was in a real pinch. My engine started losing…read morepower coming into Lincoln City from out of town. He figured out the problem that afternoon and replaced the part the next day. Can't thank Right Repairs enough ! Awesome work.

They Worked On My Car And It's Running Great, Called and Asked if I Wanted Them To Clip My Batterie…read moreCables Because They Where A Mess and Ever Since I Have Not Had To Plug My Car In To Keep The Battery Charged I Had Issues With My Car on That Former Battery And Another Battery Until I Tuned It Up There At PJ's THANKS PJ's For That

Work was done correctly and completed on time. Very detailed estimate and invoice…read more Although other services were offered after inspection, there was no "hard sell" and recommendations made were reasonable.

I'm glad these clowns are out of business- this filthy little rathole took way too long, charged…read moreway more than the initial estimate, and worst of all, completely ruined the new transmission I had them drop in to replace the old one. They failed to also replace the hoses, and so after just a month, one of the hoses burst, spraying tranny fluid all over the highway and ruining the transmission, which cost me literally thousands of dollars. Screw you guys, I'm glad you're out of business.

Lesa and Dan and Patrick are great! Car broke down yesterday and Dan had it ready for us today!…read more Thanks Guys!! You ROCK!!

Rick was very helpful even though he was so busy. We were in a bind when the engine light came on…read morewith a message about the temperature being 200 something degrees on my son's truck. He was to take me to the airport in Portland the following day. Rick grabbed his diagnostic machine and went to check the truck. He told us what it was and said we could drive it but it needed a new thermostat which he could not get to for a week or two. We are immensely grateful to Rick for taking the time to check it out being that it was a potential safety issue and we would have had to make alternate arrangements immediately. My son said he will definitely make an appointment and go back for the work. Thank you for the peace of mind on the way to Portland Rick!!

While traveling my FIAT 500 Sport's drivers side window wouldn't stay up…read more I searched for shops that work on foreign cars and connected with Rick at McDowell's. He worked me into his tight schedule, assessed the issue, located and obtained the needed part (window regulator/motor) and got it repaired within two days! I am so thankful for his efforts to get me back on the road without any delay in our vacation plans. I highly recommend this business - his shop is immaculate and he truly goes above and beyond to provide first class warranted service. Thanks again Rick!

Steers is the best!! Honest, Trustworthy! I won't go anywhere else!! Highly recommendread more

Super friendly, expert work, sensitive to my budget. When I needed work they didn't do, they sent…read moreme to another mechanic who treated me as well as they did.

I purchased my vehicle from them in February. Granted it is my responsibility to inspect everything…read morebut I wouldn't think they would sell me a car with a tire that had an almost splitting side wall. I can see where the previous owner hit a curb pretty well and took a gouge out of the tire. I ended up needing to buy new tires the next day after buying the car. Not something I expected, typically you budget for that. Anyways, I thought I would have the car serviced there because the selling department and servicing department are two different ones. I needed an oil change & tire rotation. I asked twice if they rotated my tires, they said yes. I got home and I knew for a fact they did not because one of my wheels has a small mark of yellow paint on it. I ended up going to Les Schwab for the rotation (love them). I called them the next day. I inquired if they rotate tires, which he said yes. I informed him that I was in yesterday for service and they did not rotate my tires. He pulled up my account and he said well I won't argue with you but it shows that we did. I explained how I know and he got real quiet and said oh. I let him know that I was not too happy and very apprehensive about my oil change now. He said he would let the manager know. I'm disappointed because I do not trust the Toyota dealership on the coast, as they have done some shady stuff to my other vehicle for oil changes so I go to the valley. Well, now it looks like I will need to go to the valley for my car's maintenance.

I love this dealership and want it to be known. I did purchase my new/ used Honda passport here…read morelast May 2023 and I love it to death, hope I can have it 20 years! I did have an issue with one person here, but I really don't want that to sour the situation with everyone else who are so fantastic that can happen. Some of the great people who work here are Lizzie, she is so smart knows all about technology and is incredibly helpful always helping me, the lady at the front desk is so polite and nice. I love calling and getting her on the phone just to talk to her because she's so sweet. Ken who works in sales is one of the most helpful people ever. After I bought the car and I didn't have the pleasure of buying it from him which I would have if I had known, but after I did, he took time to help me with the snow mode and what to do in case there is snow on the road because I have not driven in snow before. He is such a nice person. He took time to send me a video clip and full explanation of how to use the snow mode on the car. If I left someone out, I apologize everybody even the guy that washes the cars is fantastic too. Every time I go here I'm happy and I'll be going here tomorrow to get an old-fashioned CD player put into my vehicle so I can listen to my old-fashioned CDs. I felt I needed to leave this review because ever since I started going there I had always loved this dealership and I found it about three years ago luckily. Most everyone will treat you well here! Definitely definitely check it out.

Absolutely fantastic service. Keep in mind today is Saturday and also spring break weekend. We…read morestayed in Lincoln City Oregon Friday night and late that evening my 2014 Dodge Durango started misfiring. Saturday am it continued so by 10am I had to do something. The FIXD app and device on my car told me I had a misfire on cylinder 6. I made a few calls and was referred to Car Care Specialists. Service Manager Mark Smith answered the phone and I explained what was happening. He already knew the code I had on my app and had ordered the part before I got to his shop. There was only one left in town. He said it could be something else but this was the most common problem. He usually has 6 techs working but only 2 were working Saturday since it was a holiday weekend. He said they were slammed with people just like me who were needing to continue on their vacations. He called the only car rental agency that was open and he asked them to hold their last car for me. They closed at noon so we made it by about one hour. We kept touring because we had a car rental and I checked back with Mark several times. His demeanor was amazing. He never acted upset with my frequent calls. He said he hoped to have my car fixed so I could go onto Seattle Sunday instead of Monday or Tuesday. I talked to his technician too. He was also amazing. My car may have been under warranty so he gave me the parts and a detailed description of what they did so I can submit it to Dodge. There were no dealers close and most may not work on Saturday. Mark said he has 25 years experience so he has seen most everything. He does what he can to keep things moving. I had my own insurance agency for almost 40 years. I know what great service is and how hard you have to work to achieve it. I STRONGLY recommend Car Care Specialist. Here is an update. I made it through the rest of my vacation and home with NO problems. I have driven over 1200 miles. When I got home, I contacted Dodge and explained my car problem. Mark from Car Care Specialists said he would give documentation to me so I could present a claim since I was under 60000 miles. I submitted the documents and Dodge said it looks good. I just have to wait to hear from them to see if they will cover it. Their initial review agreed with Marks assessment that they should reimburse me. Perfect diagnosis and documentation by Car Care Specialist. You can't get much better than that!!! One more update. 6/15/18 Dodge warranty department called me today. With the documentation Car Care Specialist gave me I will receive some reimbursement, about $200. I asked if I would have received more if my car was at one of their dealerships and was told NO. That means Car Care Specialist did everything perfectly. Thank You!!!

We had an oil pressure sensor go out and were traveling through pulling a RV trailer. They not only…read morewere able to slip us in, the mechanic worked through his lunch break to get us back on the road. If I lived in this town, they would serve all my mechanical needs.

Highly recommend! Was passing through Newport with the check engine light on and brought my glow…read moreplugs to Galen. Showed up without a call or appointment and he happily serviced our sprinter. He even let us charge our battery pack and devices. Great and honest person, willing to help. Cannot have been happier. Knowledgeable and kind. Thanks! I don't understand how there is a 1-star review on here for him and I was hesitant at first when I saw her review but then realized her other 60 reviews are 1-stars. Galen doesn't deserve that. The guy volunteers building houses abroad and volunteers at the aquarium. He is as honest and sincere as it gets.

ZERO STARS! Do not trust Galen to work on your vehicle! He…read morenever fixed the problem and caused a huge amount of damage to both my engine and electrical system.