This store would not honor my NY state issued paper temporary drivers license as a form of Id to…read morelook at a knife. The representative argued with me about NY state procedure of giving and reclaiming IDs saying " I've been getting driver's licenses in the state of NY for 40 years and they never took my old ID when I got a new one" I replied by asking " so in that 40 years did you ever renew a out of state license from Texas to NY?!" He quickly stood down but by that time I was done arguing NY state law and left. I will never buy a knife gun or amp from this store again!

GET A NEW GOLF SALES PERSON!!…read more I went into Riverhead to talk about a new set of golf clubs as I haven played for 5 years and really wanted to get back into the game. The lead sales person showed me a set of clubs and gave me a price. When I asked some questions - he clearly let me know that answering them was a waste of his time. I walked out - and you missed out on a sale. Horrible customer interaction.!

Very organized, clean, and neat store. Well kept in shape by the staff. Easy to shop for items as…read moreit's all grouped in areas. It was a little crowded by the bikes and exercise equipment as the aisles were blocked by stone boxes though. Signed up for their rewards program on the app so can accumulate points as I shop here.

clean, organized & friendly staff. love shopping here and with scorecard plus i get good deals and…read morecoupons.

Ordered curbside pickup. The service is inane:…read moreThere is only 1 space, which was already parked in. There are not enough characters available to describe where you parked. Once checked in, nothing happened for 15m, only to find out I have to redo the process. I went inside to call them; it hung up on me. I redid the check in process (which was now irrelevant), and they STILL couldn't find the car; I had to go chasing them down. Totally defeats the purpose. The entire process was 30m.

the place smells like feet…read more service was pretty good, blonde lady at the cashier was really nice and complimented my shoes I got the Jordan 4 retro rare air for about $228, which is normal for its value

Ordered online and shoes arrived used, dirty with gum or some other substance stuck to the sole…read more Called customer service who gave me a lame apology but didn't offer any compensation for the inconvenience of now driving to the store to return.

On Election Day 2024, I cast my vote of Four Stars for the Patchogue Dick's Sporting Goods. The…read morevote isn't for the sporting goods or customer service. This vote was casted on their selection of Superfeet insoles. I love hiking and walking, however, I suffer from a severe case of flat feet and arthritis that affects my left foot. Going back to December 6, 2014 when I wrote my review on the Henderson, NV REI; I have been wearing the Superfeet Green E insoles. Without them, I hobble. Due to the fact that there are a few REIs, I needed someplace more convenient to buy them. Nearby in Henderson, I discovered that the Galleria Mall Dick's was a convenient spot to buy sneakers. In December of 2014 and up til recently, they offered an expansive selection of sneakers at reasonable prices. When the Superfeet that I brought in REI wore out, I would find out that they sell Superfeet here. I'd return. In contrast to the Patchogue Dick's Sporting Goods, which used to be a King Kullen supermarket, the Galleria Mall location is a large two-story anchor store. In May 2024, when I visited the Lake Grove location, I saw that the sneaker prices went up big time. The way I see it, the smaller footprint of this location is that it is easy to navigate. Unfortunately they might not have what you are looking for. In my situation the footware section was easy to spot in the back right. Right there was a foot insole section that included a whole side dedicated to Superfeet. They had the Green Size E which my feet depend on. They gave zero problem trying then on to make sure that they fit. The "they" was practically no salesfloor help. The salesfloor Associate that greeted my dad and I conducted what I consider sketchy customer service. He alleged that the Superfeet that I have been buying for a decade (Wow! Ten years flies on Yelp) and have thousands of four star online reviews are these awful insoles that most of the customers return and then recommended that we go to CVS to buy insoles. My Dad and I got the impression that he is about to quit. This leads to two points. Point #1 is that they offer a 90 day warranty on insoles. And point #2 is that when I go to big box stores I have relied more on Internet reviews than the Sales Associates. We passed off his advice and brought the Superfeet. Unlike the sneakers, the prices are about identical to what they were in 2014. They were competitively priced at $54. With my Four Star vote casted, my flat feet and arthritis could lead me back to Dick's. Whether I am in Las Vegas or Long Island, they are a convenient retailer to heel my feet with Superfeet.

I am a shoe gal, so it's rare for me to find a staff member who teaches me about options and shows…read moreme products that I would never have tried without their help. Petey in athletic shoes explained that I needed a stability shoe and chose a pair of Brooks. I haven't worn Brooks in over 20 years, having been hooked on Hoka, but these were what I needed. Thank you, Petey, and great job Dick's in North Haven.

Excellent customer service! I was shopping there yesterday (4/3/23) for youth baseball equipment,…read morewhich I know NOTHING about. Manager Dana was the first to help me locate some items. I continued shopping and perusing the necessary items that I was able to find... until I couldn't find anymore. Matt, an associate, took the time to help me locate the remaining items that I needed. There were some that he ended up having to go to the back stockroom to retrieve (he ended up going to the back 2-3 times, God bless him!). I ended up being in the store for over an hour and a half, but the experience was pleasant and well worth it. Ronan my cashier helped me close out my order with speed and efficiency. The store manager Sarah-- you have a great staff! Dana, Matt & Ronan-- you guys rock. Thank you all so much for an awesome experience and for the great customer service. This will NOT be my last trip here!

This store has everything! For sports gear, everything is laid out nicely. For clothes, I feel…read morelike I have to search a little. There are the same types of items in multiple locations and it would be helpful to compare if they were together, especially because some cost more than others. Staff is always friendly and helpful. Highly recommend but search for some coupons before your trip!

This Dicks Sporting Goods location is large. They include not only their general retail sports…read moregoods, but also Field & Stream. One could find anything they could imagine in retail sports goods related to outdoor sports. Dicks also has an impressive brand selection an athletic clothing. We visited Dicks Sporting Goods specifically to purchase "Corn Hole". Our intentions are to get good enough to eventually compete professionally somewhere in Europe.

Great service and selection for all your sporting good needs! Lots of different items in stock…read morefrom sneakers to clothing to fishing poles !

DEEPLY DISAPPOINTED in the selections for women's sports. Where is the NY Liberty section? I came…read morein excited to grab a Jonquel Jones Tshirt, and found nothing but a single Caitlin Clark jersey hanging on a rack with pink men's soccer league shirts, and other feminized versions of male sports team apparel. That is nothing but insulting to every female athlete or women's sports fan in this world. EVERYONE WATCHES WOMENS SPORTS. Terrible business decision. Deeply sexist. Shirts on a rack is literally the bare minimum and you can't even do that.

This place is nothing like what it started as. I give them a year or two before they go out of…read morebusiness. I went there looking for looking for two specific items that I know they sell. I found both but neither one had a price tag and of course there was no one around to ask. You know who was there? People riding laps around the second floor on bikes and kids playing volleyball in the aisle. It was as if management took the day off and nobody cared at all about how the place was run.

So now I understand the negative reviews. After coming here a few times, finding an employee to…read morewillfully help is like winning the lottery. You cannot find anyone. I literally feel like I'm chasing them between racks to come help me. Finally found someone and he told me to meet him across the floor. Five minutes. Ten minutes. No dude. Somehow, found another. She said they didn't even sell what I had asked about. She said she would have someone else come over. Five minutes. Didn't wait any longer. Found one small item I needed and only purchased it because I had a gift card. Third person never showed up. The staff is completely unfriendly, NOT helpful, and could not be bothered to work. I will not be shopping here again unless there is something I cannot find somewhere else. I can't imagine whatever I need isn't on Amazon. The prices are no bargain here anyway. Save your time and your dollars. They stink.

I had an Uber Eats delivery 5min before closing and had no idea I was pressed for time. The order…read morewas two fishing rods and string. I have no clue about rods but the staff was able to allow me to still shop. I ran into an associate Sean and he went on the hunt with me! He found everything. We ran into one rod not having a price tag and he went above and beyond to price it for me to scan! I was able to pay with Briana, while the managers held the door open for me!! The BEST experience EVER!! Thank You guys so much!!

Stopped in tonight to pick up an order with my family. We looked up the item about two hours ago…read moreand it's already available for pick up. This short wait time is the reason for this review. Obviously, I cannot ensure this for other customers, but for me, this was a huge plus for the day. Now let's discuss the in store experience. I already checked in online while in the car ride over. There is a sign indicating where the pick up area is and that you have the option to check in online or with an associate. It wasn't clear if you were able to enter the bin area, but I learned quickly that customers are NOT allowed. I waited only a few seconds and an associate was there, located my item scan it and handed it over. I was in and out within five minutes, which is an extra plus. Update- one hour later my son discovered there's a huge sensor tag attached to above mentioned item. Now we are back In the store.

Terrible selection and even worse customer service. No one seemed interested in helping me and just…read morepointed at were they thought the items should be. There was plenty of staff in the store but they lacked enthusiasm. Experiences like this are what make people choose online shopping and will result in stores closing. Such a shame.

Today I walked in and checked out their men's running shoes. Picked out an Asics sample shoe and…read moreasked the clerk if these came in a wide width. He checked it on his iPhone scanner and said no. He then just walked away. What he should have done, if he had any motivation at all was to see if they had any other Asics running shoes in wide widths, but he didn't because he just didn't care. Not sure how this store stays in business.