Not all the staff but some of them, gave people an awful experience. Friday night June 24th one of the bartenders at the bar was screaming at a customer because a credit card was declined, that happens many times a day at every restaurant in Marina or SF and employees ARE INSTRUCTED to just let the customer know and the customer will solve it, but no, this employees do scream at customers who are tipping them to let them know the card is not working, then we wrote at the merchant copy receipt "you should have manners" and another employee, long hair, glasses and face mask, 45 years old we guessed, started doing the same and "fuck you" and trying to start a fight, off course he feels he is a bad guy and is safe cause security guards are everywhere. Plus that at the middle of the night a girl went up on top of a high table, which is inappropriate, the security guard instead of using the force properly keeping her safe, helping her to go back to the floor, decided to grab her like he is doing a Wrestling throw, that was awful, abusive, and it seems to be the culture that the staff is adopting. Hopefully owners or managers read this and do something about it. The staff behavior is unacceptable. San Francisco is not like this. Marina is not like this. read more

Super cute inside. I brought my Brazilian friend in and he felt like he was transported out of America and into a very chic European bar. Love the boys behind the bar, Julian & Scottie. They knew exactly what kind of drinker I was..and proceeded to pull out the red wine, hipster beers, and prosecco. Overall the bar is adorable. Chic, but comfortable. read more

White Rabbit - Only red, of course - Cocktail Bars Near Me - San Francisco, California

Matrix 2.0? The makeover with brighter, more colorful, and more modern decor was well done. At its heart, it's just a bar in the Marina (ok, Cow Hollow). Don't expect a cocktail menu, but the pours were very generous, especially for the price, and my Greyhound was quite tasty. Gone are the fire pits of the Matrix, replaced by three sets of couch areas and a long high top table, which along with the bar take up most of the new foot print (the back area is no more, apparently replaced by bathrooms). If you can snag a couch with friends, it's a great set-up. I wouldn't say relaxing given the vibe, but perfect for settling in as you alternate rounds. The best addition is the DJ. While there was a wall of records behind him, he wasn't actually spinning any. Big points for mashing up I Wanna Dance With Somebody with the beat from We Found Love. Other choices included Beyoncé and Cardi B, which got a few solo folks dancing but it's certainly not a bar to go get your dance on. Saturday around midnight was packed, but not so much that you couldn't find a place and still manage to talk. I imagine as word spreads it'll be another popular spot to complement the Triangle. read more

White rabbit is really not the place to go if there's more than 2 people in your group. It's pretty impossible to get seating, so people usually wind up bartering around to get extra stools from other tables. For the drinks, the 75 cal marg and the fit bunny are both quite good. For food, the hummus and cheese plate are both alright. I don't recommend their coffee + alcohol drink as it's incredibly strong and tastes nothing like coffee. read more

White Rabbit - 75 Cal Marg - Cocktail Bars Near Me - San Francisco, California

Your phones and wallets will get stolen here. I came here on Saturday night with a group of friends. We started the night at Comet Club around the corner and left after witnessing a group of males stealing phones out of girls' purses. The same group of 8-10 males showed up at White Rabbit about 20 minutes later, dispersed into the crowd, and started stealing again. A group of them would stand at the bar while a few would work the room. When something was stolen they would walk back to their friends and hand off the stolen phone / wallet to their accomplises at the bar. We also saw one guy from the group of thieves begin dancing with a girl in the middle of the crowd and after 10-15 seconds slip his hand into her purse. At one point, my friend caught one of them trying to take her wallet out of her purse (which she was wearing). I stepped outside to alert the bouncer about what was happening and he seemed to be completely aware of it. I think they're all in on it. read more

White Rabbit is the old Matrix's new and improved 2nd removed cousin. If anthropologie was a bar, it'd look like this place. Posh rugs and furniture, snazzy cocktails, and an intimate vibe for you and your +1(s) as well as lots of natural light. Not sure how this place turns up at night, but can't imagine it gets too cray given the decor and feel of a low-key lounge. I wasn't totally impressed with my 14 carrot gold or Mad hatter and wished they had been a little more spirit forward (main reason I'm giving 3 stars), although I'd give an A+ for the creative names. The ambience is totally worth checking out at least once, and if you used to frequent the Matrix then you've gotta get a first hand look at how much the place has changed. Ultimately very necessary to check out during your next Marina rendezvous. read more

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The bouncers are racist and tried giving me a lecture about some BS of why I can't get in, the bar's not lit, DJ only plays beep boop music. Definitely not the place to be in SF read more

My whole group of friends got COVID from White Rabbit. Disgusting. No ventilation and fog on the doors from all the nasty body heat. NOT SAFE. Update: We all got OMICRON from this place. Worse symptoms ever. read more

I don't get why so many bad reviews for White Rabbit Bar? We got there late the other night, but the music seemed decent and we we had seating outside in those pandemic built structures. I had a great time, but it could be just the company I had. I didn't go inside, but this place was the Matrix, and the Matrix was cool too. read more

I was in line for white rabbit behind my two friends. They were let In and then the bouncer stepped on one of my friends shoes and got pissed. When I called it out he asked if I wanted to be on his side or be kicked out and I said I wanted to be in my friends side. He then kicked me out of line. So me and all of my friends weren't let in. This guy has a superiority complex for being 5'8 max. I want at 11pm on October 7 read more

I do not know what is worse. I came in thinking there was a bar playing a bit more hip hop bc Anderson pakk was playing. I left with hurt ears anger from poor treatment and it wasn't even music I liked. Sf venue owners and djs really gotta realize sf is not a house music only city. Musically catering to the techies is killing sf night life entirely. If you thought the anger was just from the repetitive house music there's a creepy guy there named Christopher with curly hair that says he's management for a "vip section" (neither me or my girlfriend saw it ) who tried to give my girlfriend cocaine and tried to take her to "vip" without me. Whoever thought it was OK to give Christopher a management position must not like their business. I made a yelp account just to write this review don't go to white Rabbit your ears will hurt the staff will try and offer your girl coke and will try and take her to the sketch parts of the bar!!!! would give 0 stars if possible. read more

Friendly employees, place gets really packed on saturdays, hard to maneuver about, great atmosphere.

Great place to have some fun, good drinks, super cool ambiance! I would just recommend to get there a little early just so you don't have to wait in line, especially on the weekends. read more

Very interesting spot, bartenders provide good hospitality, I like the environment. Wine and cocktails are on the point. I accidentally ended up on party there after 10pm and no regrets! All recommendations. read more

White Rabbit - Cocktail Bars Near Me - San Francisco, California

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Lots of college kids. Everyone was so young inside. Drinks were ok. There is a secret VIP room in the corner, must have a different entrance for that. read more

I come here on a regular basis so decided why not host my birthday party here as well?? I rented out the private back room and it was SO GREAT. The team was super helpful and the bouncers were attentive to the guests and any needs that came up. They offered a specialty cocktail menu + mixed drinks, beer, and wine. Would recommend to come on a night out and/or for a special event. read more

White Rabbit - Back Bar - Cocktail Bars Near Me - San Francisco, California

Ain't no blue pills OR red pills down this rabbit hole #thatswhatshesaid bc it's all about them ORANGE & COPPER DRANKS in hrrr. 14 CARROT GOLD "I need a Phillie right before I get loose poor excuse $ please I get loose off of orange juice" #ripphifedawg GINGER SOMETHING Lil spice, copper mug #bettercallsaul Place is chilloud. Clean, classy, crowds up quick past sundown. Echo Allie L's sentiment that the bevs need to be more crunk forward; less capri sun more gasoline plz pure fuel PURE! FUEL! #strangerthings read more

Was here for my third time tonight. You know I think it's a nice casual bar to go. Don't count on dressing up to receive attention from any men. It's a bit sleazy, if anything. Long story short, there isn't the best of customer service once you step outside of the bar when it gets too hot. You quite literally get asked to leave the property when you're trying to cool off. There's no real courtesy from the person who called it "his property". Overall I don't recommend for weekends. Much more relaxed on the weekdays. Maybe, that says something. read more

The inside of the bar is beautiful and themed appropriately. Drinks are inventive and on the stronger side which is good because they are fairly expensive. Would be a cute date spot or place to catch up with friends. read more

White Rabbit - Cocktail Bars Near Me - San Francisco, California

Bouncers/security terrible. my friends got assaulted by a passerby while we were waiting in line and they did nothing about it, in fact they called all the security to come inside after. Then they refused to let us inside because my friend bleeding and blamed them when they did nothing - don't give this place your business! I wish I could give 0 stars. read more

ABSOLUTE WORST EXPERIENCE I'VE HAD! I've lived in the city for almost 2 years and have been out in the marina 50+ times. This is the first time I've been to this bar specifically. It was really crowded and cramped. I always bring a purse when I go out and make sure that it's crossbody and zipped. I didn't realize until I was outside of the bar that my wallet was not in my purse anymore. Credit cards, my license, cash, etc. was stolen. When I asked one of the bouncers if he could help me find my wallet/let me back in and help me look for it he was incredibly unhelpful, unsympathetic and rude. He said sorry I can't help you, I have to let people in. I was with my friend, her boyfriend, and other friends. They talked with a different bouncer for 5 minutes and I finally was able to get back in. Unfortunately couldn't find my wallet, it was way too crowded, so I was out of luck. I was baffled overall with the treatment I received from this bar. As a young woman I was shaken by this experience, I will definitely not go back to this bar and wanted to make other people aware that pickpocketing is real even if you have your valuables zipped up and near you, watch out!!! read more

During COVID review: This place is pretty great to be completely honest - great food selection (appetizers mainly, don't expect full course meals) and great drink/cocktail selection. The barista and the other server is very professional and serve to make your experience good (so long as you're not a rude customer, i.e. karens). The barista makes very good drinks and if something isn't to your taste, he will gladly change it to make your experience/drink even better. Also open late night (until 12) so would definitely recommend. This place is pretty popular at night - the music can be a little loud, but not extremely overbearing - unless you're right in front of the speaker, you can typically hear other people you're talking to. Staff are very friendly and are open to accommodating/recommending items. read more

Wow why does this place have two stars on Yelp? First - their drinks are strong but also the bartender is SUPER nice and will adjust your drink to your liking. The food - especially the sliders - is really good, cheap, and light! There was an order mistake and our server gave us a free plate of bites because of it. Crowded even on a Wednesday but tons of outdoor seating is available for covid conscious people. Can I also just mention that two people held down over almost 30 people's orders? If you're not a Karen, this place is pretty great! read more

Came to see surreal Neil play on Wednesday and 20 minutes I still couldn't get a drink (not too busy maybe 20 people) The bartender was clueless. He finally comes to the other end of the bar and starts serving the people who had just walked in. If I say something I'm rude if wave my hand I'm rude so- I left. Too bad I like Neil but I won't give money to that bartender or the bar. If staffed well it could be nice. Night ruined. read more

Had a great time here for their live music night, chill unpretentious vibe and very friendly staff. My brother and I feasted on this charcuterie board and had a couple decent cocktail, my girlfriend loved the popcorn and rosé from the tap. Haven't been here on the weekends but heard it gets super jam packed, weekdays are more our speed! read more

White Rabbit - Large charcuterie and cheese board was delightful! - Cocktail Bars Near Me - San Francisco, California

My first Yelp review to tell you not to come here. My wallet was stolen out of my bag that i was wearing that was zipped closed and my friends wallet was stolen out of her bag she was wearing. After reading the reviews, i see this has been going on for a long time and the staff is likely in on it and the responses from the business manager are ridiculous! read more

This place is the bees knees. White rabbit held onto the old Matrix vibes, while classing it up just enough. Great crowd, dope music (djs kill it, every genre), amazing service. Bartenders are top notch. Ask for my man Dan and/or Anya, tell them what you're into. Wont regret it read more

Staff is extremely professional and helpful. Beer menu is extensive. I recommend highly read more

Absolutely not worth it in the least. Incredibly scummy bouncer tactics. To have a good night be prepared to spend quite a bit extra just on that read more

Very nice little bar on Fillmore. Stopped by here for a quick drink. Very nice decor, although was a bit empty when we went. Thought the prices were a bit on the high side. -B read more

They will let any female, regardless of age into their bar. If they have an ID that says an age 21 or above, they will get in. I would be careful around this club. read more

Great music and fun atmosphere!! Come here for drinks on a beautiful Sunny day!! The espresso martini is super good and the vibes are even better! read more

I don't like to write reviews but this place deserves this one as fun and stealing go together there. Last night the total was 6iphones, one wallet and I think I am missing some !! read more

Really cool venue, and it's new(ish)! The great thing about this place... its next to a bunch of other places. The drinks were pretty good. The crowds are what you would expect in the marina district. Young 20 something's everywhere trying to catch Uber rides home. There was no cover for entry on a Saturday which was nice. There is a DJ spinning classic hip hop and r&b. A pretty rad punch bowl that serves up to 8 people... in a word, this place is "Clutch!" If you're ever in the area late night I'd definitely recommend checking this place out. Only negatives are how difficult it might be to find parking. But hey, you probably will Uber/Lyft here anyway... read more

Phone was stolen right out of my purse (which I wore crossbody). The security guard said several others had told him the same thing that night (and did nothing else). Phone number does not work, goes straight to voicemail. read more

If you come here please be EXTREMELY vigilant about your belongings. I came here over the weekend with a group of friends and my wallet was stolen, and my friends wallet and purse were stolen. I wasn't being reckless and I also did NOT interact with anyone other than my group of friends. Yes it's a fun atmosphere and good music but if you come here keep your things as close to you as possible- whoever the group of thieves is, they are very good at what they do. My wallet was deep in my purse meaning they had to literally remove a few lipsticks and other items to get to it. read more

When this place used to be Matrix was way better as far customer service and attitudes, For the first time I visited White Rabbit last night after an hour drive from out of town and staying 20 minutes in line when there was literally 5 people behind me went inside and my brother forgot to grab something from his car he asked the guy and the girl security by the door can I get a stamp so I don't have to go back to the line they said no we don't do stamps here and We were like then how come that tall guy with beard keeps giving stamps to girls?! They're like we don't know what you're talking about so I went and asked him he is like oh that's not true we give stamps to everyone maybe because you're rude!! I'm like I'm just nicely asking you how am I rude? So we just left and would never go back! Once you're out make sure you gotta get back to line again if you're a dude! Ridiculous... read more

BEWARE of coming to this bar and having your items stolen and having nobody care! I wasn't aware of earlier posts warning of theft when a group of us came here earlier this month. I was there for about 20 min when I noticed my purse was unbuckled and my phone was gone. I drove back 45 min the following day since nobody answers the phone and only takes messages.I spoke to an employees and thought there might be a chance it was turned in and I made a mistake about it being stolen. The answer I got was no phone and probably things stolen because it happens all the time! They never took my name in case it was found or mentioned they would alert staff of the problem! I have left messages again at White Rabbit after I read past reviews since I wasn't aware of it when I walked in the next day. It has been two weeks and no call back! I've submitted a complaint to the corporate office ,Plumpjack Group and still no response! It is obvious they could care less! White Rabbit is part of a huge group of properties with bars, hotels and wineries. NO EXCUSE for poor customer service!!!!! It is apparent that you don't care about your patrons. I have marked all the establishments that belong to this group so I know better next time I recommend you do the same. read more

They had the best DJ on Saturday night 12/27/19. We had a great time, also really love the space it's a cool chill set up.

Do not come here!! The reviews are true, your wallet will get stolen. Be extra careful. My wallet was stolen right out my purse that I was wearing!! My friends credit card was also stolen. The bar will not return any of your phone calls or emails about it. They do not care. read more