I usually go to TP Nails and Spa, but felt like trying something else out just for fun, I ended up at Whimsical Nails. When I arrived, the place was completely empty (this was the first sign). The guy at the front was eager to get me in a seat, he was super nice and helpful. I was handed off the the nail tech, showed her the image of what I wanted. (something very simple). She nodded and began. As we were going through, the nails seemed to be different lengths and the acrylic was HEAVY and bulky. I was watching and see was putting multiple coats of acrylic. I had asked her if this would eventually be filed down to look nice and then, she replied with "Later" after finishing my first hand, I just HAD to ask again because the whole "trust the process" was out the window. "This will all be shaved down right?" she replied with, "Yesss, is this your first time?" in a voice that seemed as if she was annoyed. I hesitated but answered her question with, "This is my first time here but not my first time getting this exact set". A few seconds later, she asked me where I was from. Which seemed very unusual to me. It felt like her question meant something else (iykyk). I said, Michigan. Even though I have been living in Arizona for the last 6 years. I texted my mom (who I had been texting since I walked in) and I was asking if I was losing my mind or if this was actually wrong. Yes I could have asked her to stop and gotten up, but
I was hoping this was just her technique and it would look better in the end. After the acrylic was on both hands she began filing and shaving, she had shaved some of the unnecessary acrylic she had placed on my nail off but it was still big and bulky. I had asked her if she could make them thinner and possibly more of a square. she proceeded to tell me that if she made it any thinner it would break. (which was not true, i have always had my nails "thin" and they lasted very long. I also didn't expect them to be paper thin but at least thinner than what they were.) I went to the picture and showed her the image again, she said "Yes, those are thick look at it". (you guys let me know if I am crazy. compare the two pictures). Once we were finished I still thanked her and tipped for her time and my "complaining" I guess. But I was very upset with the outcome and soaked them off once I got home. This was not a great experience for me and unfortunately I will never go there again. I will 102% stick with TP Nails & Spa! They are very comforting people who listen, understand, and give you exactly what you ask for and not what THEY want to do. read more