After a negative experience at another nearby nail spa, I gave the Desert Nail Spa a try today for the first time, and I was very delighted with my overall experience. From the ease of scheduling to the experience itself and the service, everything was top notch. I was impressed by how large the spa was and how many people could get a service at the same time. I have a feeling this is my new go-to place when I need a pedicure in the future. I only was planning on a Basic Pedicure service today, which included nail and cuticle care, massage, hot stone and towel, and polish (though I did not need the polish). There was an add-on for exfoliation scrub or callus care if I wanted either, and also an extra cost for gel polish. The Desert Pedicure includes both the exfoliation scrub and callus care in addition to the basic pedicure. The Desert Deluxe Pedicure includes the Desert Pedicure plus rejuvenating cooling masque and extended massage. The DNS Ultimate Pedicure includes the Desert Deluxe Pedicure plus refreshed & revitalized (infused with organic virgin olive oil deeply hydrate and soothe skin), detoxifying sea salt soak, callus remover gel, exfoliating sugar scrub, nourishing gel masque, hydrate cucumber treatment, and silky butter cream. For today, I stuck with the basic pedicure though I may try an add-on in the future. When I sat down in a chair to soak my feet, I was offered a still or sparkling water. There was a nice ambiance with soothing music, and I was sitting in a massage chair. There were fun nail or nail polish related quotes on the wall. My nail tech checked on how I was doing throughout. There were 14 people being worked on at a time, which was impressive, yet there were many empty chairs, so they could work on a lot more. I saw them put up special pillows for kids who were getting nail work done. I appreciated afterwards when I was paying that they had a 10% off promotion when paying with cash. The Desert Nail Spa has two nearby locations: Kierland (Greenway) and Tatum. hey are open on weekdays from 10 AM to 7 PM, Saturday from 9:30 AM to 5 PM, and Sunday from 11 AM to 5 PM. They first opened in Tempe in 1998 and have expanded to other locations across the valley. They strive to integrate innovation into the nail salon industry. You can learn more about them at https://desertnailspa.com including their story, their services, their locations, and their gallery. There is also an online booking system where you can request specific nail technicians or a specific gender of a nail tech and make an appointment in advance. The price of services is also listed. Desert Nail Spa considers itself the "Best Nail Salon" in Phoenix. Based on my experience today, I would certainly agree! read more

Desert Nail Spa - Pedicure options - Nail Salons Near Me - Phoenix, Arizona

My nails needed saving. so I went to this spot because I knew I could count on them to get the job done. I rarely give 5 Stars. They repaired my nails from the previous job at Diva Nails. I settled and I paid for it. I didn't have an appointment but they were so amazing! They fit me in and fixed my nails. I looooove these nails. They have won me over'! I will never stray again. I love the vibe of this place. I am also a lover of music, whoever does the music here speaks to my heart. Desert Nails is the Bomb.Com...love this place!!!!! read more

Desert Nail Spa - I love my nails... - Nail Salons Near Me - Phoenix, Arizona

I like Stacy and that she takes with nails- only issue is they don't business doesn't schedule enough time for appointments to include designs when getting nails done. read more

Ever since they increased their pricing / changed products, my gel nails only last a few days before they start chipping. :( I don't think I'll be able to continue going here since the last two appointments have had the same result. read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

Rone absolutely made my Pinterest dreams come to life. He was kind, attentive, and very really took his time. 10/10 recommend! read more

Desert Nail Spa - Valentine's Day hard gel backfill with design - Nail Salons Near Me - Phoenix, Arizona

Gorgeous gel pedicure for a wedding I called and requested the earliest appointment available and they were able to get me in within 15 min! My pedicure has lasted a month now and still looks amazing :) read more

Staff amazing! Discount if paying in cash. The cleaner is always working to keep this nail spa immaculate! Love that you can make appointments on line? read more

Great service--I had an appointment and I didn't have to wait forever to get seated and have my nails started (like at some other places). The vibe was nice, too, kind of modern, and everything looked clean! read more

Gel manicure lasted LESS than a week? I had chips within 5 days which caused my exposed nail to break. EXTREMELY rushed and slopped work, would not recommend read more

Desert Nail Spa - Gel manicure - Nail Salons Near Me - Phoenix, Arizona

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Had such a great experience with nick the last two times! Very happy with how they came out! read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

I don't usually leave reviews, but after what happened at this salon, I feel like I have to speak up. I came in with my wife while she was getting a pedicure -- just a relaxing treat to start the day. While we were there, a younger woman sitting nearby started saying that she thought the nail techs were talking badly about her in Vietnamese. She looked really upset and ended up leaving early. I don't think she wrote a review, but I hope she sees this one. Out of concern (and curiosity), I put on my translation app through my headphones -- and what I heard made my stomach turn. The techs were talking badly about that young woman... but they were also mocking my wife. They were calling her fat and making fun of the cosmetic procedures she had been casually and excitedly talking about getting in the future. She wasn't even doing anything out of the ordinary -- just getting her toes done and chatting like anyone would in a peaceful salon setting. But what she thought was a safe and relaxing experience turned into one of the most humiliating moments of her life. She found out what they said, and I watched the light drain from her face. She hasn't been the same since. To the nail techs: your clients are real people. Treating them with respect is not optional -- it's the bare minimum. You never know who understands your language, and even if we didn't, this behavior is disgusting and unacceptable. To the younger woman who left before us: you weren't crazy. I heard it too, and I'm sorry. I hope you heal from that experience. God bless you for speaking up! My wife may never emotionally recover from the humiliation she felt that day. And no one -- no one -- should ever have to feel that way when they're just trying to take care of themselves. Do better. read more

Traveling from out of town, first time visit. Was able to get in quickly. Clean, good music and decor. Great mani and pedi. Thank you! Highly recommend. read more

I have been to this desert nail spa several times and always have exceptional service if it's nails pedicure, manicure, waxing and service is always exceptional read more

Great pedicure with Lynn. Have been going to this location since 2016. Always friendly staff.

Nick is absolutely amazing! Customer service is outstanding as well! Love my nails!!! read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

Worst experience I've EVER had at a nail salon. I came in to get a specific polish, they told me they didn't have it so I had to settle for something else. I know someone who worked here so I asked her if what I was looking for was offered and it actually was. They expected me to know on my first time in that the nail techs do not share product and didn't offer me to work with another tech. I came back in 2 days later to have them redone, the nail tech I was sat with then was very kind I really appreciated how lovely he was. Wishing him well. The assistant manager was so incredibly rude I can't even express how awful of a person he was. All I wanted was to have nails I liked and felt confident for others to see. Instead I was talked down to, made to feel stupid for it being my first time in, and cried before I even got to my car. I will never return and when asked I've told friends to take their time and money elsewhere. read more

Shortly after posting my initial review of the misunderstanding with the pricing, Kevin from the nail spa reached out to make it right. They took full responsibility for the lack of communication in pricing. He apologized and notified me that the nail technician that we saw was new to their location, so he is still getting used to things there. He did do a stunning job, that's why I was so disappointed with how I felt at the end. He refunded me a portion of the payment. The fact that they showed accountability, went out of his way to reach out to make it right, means a lot and we will definitely be giving them another shot. read more

Desert Nail Spa - Photo of the online booking that clearly doesn't even come close to the $90 I was charged. - Nail Salons Near Me - Phoenix, Arizona

I had an appointment today for a pedicure at 2:30 and full set at 3:15. After the pedicure, which was fine, I was seated for my nail appointment. I waited almost 20 minutes. No one ever checked on me, apologized for the delay, or offered water. The salon was not that busy. I'm not going to beg them to complete a service I had previously scheduled. They have a lot of competition, but they don't seem to realize that or care. Do not recommend. read more

Easy to schedule and the nail specialists are open to ideas and offers good ideas. Attentive

At one point or another, I have visited every nail place in a 5 mile radius and this is definitely my favorite. Call for an appointment or you are likely to wait. They have a great selection of colors both gel and regular and the check-in is efficient and friendly. A couple of weeks ago, they even called me in advance to let me know that Phear (my favorite nail tech) was running late. I so appreciate that level of service. They are also super careful with fresh nails so that you don't smear or wreck the polish. The place is big and bright and clean and far exceeds the other shops in the area. read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

I just called the salon 30 minutes before my appointment and they were very nice. I'm just visiting Phoenix but definitely will be coming back soon and scheduling another appointment. Lisa and Sarah were very nice and professional! read more

Desert Nail Spa - Dip full set by Lisa. - Nail Salons Near Me - Phoenix, Arizona

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I am a new customer to this nail spa, and today, Kathy did a beautiful gel French for me. I am very picky about my nails, and she asked me to look at them after she was done filing, and she double checked her work to make sure they were perfect. She also showed me the base colours for the manicure so I would get what I wanted. The manager was extra friendly and accommodating! He was very honest in stating that I should not use the dip powder for a certain manicure when I already have gel. I will return! read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

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I went to Desert Nail Spa today for the first time and requested Nick based off a recent positive review he received from another client. He was incredible! He was the most thorough, detail oriented, and professional nail tech I have been to. Throughout the entire process, he made sure to validate the length, shape, and color I requested so I walked out with exactly what I wanted. He even went a step further and gave me the exact price of the acrylic fill and design before he started. I appreciate the great customer service and attention to detail he provided. I will definitely be back to him and would recommend him 1000%! read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

Best nails I've had ever! I went to nick and he is so beyond professional and friendly. He takes pride in his work and it shows. Before we even began he did a little consult where we discussed every detail of what I wanted and even told me upfront how much my nails would cost. Which leaves no room for confusion at checkout. He was speedy yet precise, used a measuring tool to make sure nails were the same length. He was so sweet to chat with and is so supportive. I LOVE my nails and my experience with Nick. Booked my next appointment already :) Salon all together was very organized and clean. read more

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Service is a bit overpriced and seems like the price is never the same. Staff is a bit rude and cold but I guess it's a nice atmosphere.

Nicole is my favorite she really makes my nails look stunning . I am a nurse so need short stylish nails that really hold up. She always takes such good care read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

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Nick is fantastic! I trust him completely! He shapes my nails perfectly! He also knows how to blend gel colors to get just the right shade!

Went to this place for the first time and it was soooo amazing! I wanted a cute star design and KEN is the BEST for designs! He does amazing designs for a reasonable price. Definitely ask for him if you're looking for a design or just a cute nail! Beautiful interior and very kind staff! My nails look so amazing! Thank you!! btw price was $58 fullset w gel and custom design read more

Desert Nail Spa - Star design full set acrylic w gel Ask for Ken - Nail Salons Near Me - Phoenix, Arizona

Large, well-staffed salon. Was able to get in midday without an appointment. Large color selection and friendly staff.

I come here very regular and I love the salon and the person who does my nails (Kathy), but today I am giving only 3 stars because other employees and clients are not complying to safety measures as advertised during this pandemic. This is my second visit after the quarantine and everyone is wearing a mask except that one employee and her customers. Second time!!! Why does it bug me? Because I am always sitting in close proximity to them. Just sayin..... read more

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Update 6/11/21 Becca no longer works here and one of the staff recommended Danny to me. Now I've been going to Danny for about 8 months and he's amazing!!! He really takes his time and he wants to make sure that you're completely satisfied, I've never been disappointed with his work and he's always given me what I asked for. read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

This is the BEST nail place in town. I have gone to the other location for years and I'm thrilled the new one is open and just as fabulous. First... ambiance us so pretty and relaxing. It's clean, bright and classy. Second, they do such a professional job no matter what provider you get! Last, they are the most hygienic place I've been. All services are 20% off until end of 2018 as part of their opening... so get there!!! read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

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The place has a smell and it is not clean in the inside. I will say the music was enjoyable but it's not a place I'd seconded again.

Read a ton of reviews and this place had a decent amount of good feedback. I was looking for just a pedicure and they were able to get me in the next day. I've gone to a couple of other local places and they're ok, but not great. I got the pedicure with callous and exfoliation, which was $45 before tip. Mine lasted about 40 minutes and she did a good job on the painting. The exfoliation and massage were a little heavy handed, digging into my muscles vs. being relaxing. But, I did not ask her to change, since I had been on a walking vacation the week before and needed the release. I did notice the lady next to me seemed to have a more relaxing massage, so guess you would need to ask for who does what when you book. They have massage chairs and they weren't too busy, with some workers wearing masks and some not. Seemed a little more "upscale" than some in the area. Overall, pretty good and I'll be back. read more

beautiful space! but the man who did my nails seemed very rushed, he didn't brush off the dust before applying the gel on my acrylics. this left many dust specks and bumps on my nails. There were many other flaws with the application as well. I also asked him to file down my natural nail underneath and he very reluctantly agreed. I don't think i'll be going back unfortunately. read more

Went in for a dip gel manicure and left with the polish so far from my cuticles- I looked like I needed a fill asap. Plus, the polish was so clear you could see through right to my nails- I think the tech only did two coats of color (and I had chosen a dark blue color). read more

Awful gel mani. They did not clean up the nails or the cuticles. Manicure lasted 2 days. You can see they didn't properly use the top coat, it's not distributed all the way to the base of the nail, chipped and color lifted by day 2. read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

The hubby and I came here today for much needed pedicures. It's literally been months since we've stepped into a nail salon because the place we used to go to closed. Came across this place on Yelp and so happy we did! It was a last minute decision to get some pedis. I called and they were able to get us in 30 minutes later. The place looks very modern and nice - would be perfect for large groups like a wedding party or just a girls day. The massage chairs are one of the reasons why my hubby likes going out to pedis with me. They were great but... something was wrong with mine. It randomly started moving by itself after a few minutes. It was sliding back so far that my legs were extended straight. Then, the seat started to fold forward and I thought I was going to turn into a taco - won't lie, scared me for a few seconds. Thank goodness, it stopped. I was too afraid to use it after that so I sat up super straight for the rest of the appointment. I also didn't want to mess with it anymore because I didn't want to risk getting clipped or messing up anything. Overall, good experience and probably will be back since we don't live far. read more

I haven't been out to get my nails done in a very long time due to very bad experiences. Today I decided to go out and get my nails done my birthday is in a couple days so I treated myself to a spa day. Kathy did my nails and I cannot tell you how pleased and satisfied I am with her work, she took her time she was very gentle and extremely kind the customer service from everybody at the front desk was above and beyond I am most definitely coming back here and will not be trying any other nail spas. Highly recommended! read more

Desert Nail Spa - Nail Salons Near Me - Phoenix, Arizona

Had a pedicure. Never again. $32 for the basic and when finished and I got home to take a closer look I could see old polish from a previous pedi that was not removed completely, my new polish was uneven and my cuticles on half my toes were a mess! Also brought my own polish and they thinned it with remover without asking and made it the consistency of water - so it's ruined. My tech was friendly but my friend's tech did not interact w her at all and looked distracted and inattentive. (Her toes did not turn out well either - cuticles horrible (the tech used a dremel in them and my friend is 86 years old - very unsafe. And she asked for them to be cut straight to avoid ingrown nails and the tech cut her Large nail very slanted and deep - will take a few months to grow out the damage). Should be no star but will give one because the salon is attractive and clean and plays nice music. Unfortunately the quality of the pedicure is only one star or less. read more