This spa is in the Mercado with tons of parking .You walk in and instantly know you're about to be…read morepampered . The relaxation room overlooks the lake and has chocolates, snacks, and fancy infused water, so basically it's a trap to keep you from Leaving! It's unisex, super chill, and the treatment rooms have ocean sounds that made me forget I live in a desert. Chelsi has actual magic hands. I got a hydro facial and walked out glowing like I wasn't about to step into 110‑degree Arizona reality.

Had my first massage here and Shaelene rocked my world! I will absolutely be back and try out more…read moreservices. Thank you Shaelene

We are so impressed by the service provided at our massages today! My fiancé received a deep tissue…read moreand I had a hybrid Lomi/swedish massage. When I saw my spouse come out looking so relaxed I knew this is gonna be our new place. I didn't have to redirect or provide any changes at any point- they did such a great job understanding what we needed before we even got in the room! The only feedback I have is for myself and to get 90 mins next time!

Do not book here unless you have the day open for appointment changes. My first time here the…read more"therapist" was stuck in traffic so my appointment was delayed even though I was at the place I had to wait about 45 minutes for her to arrive. I thought I would give a second chance since the massage was good. Today appointment was confirmed 30 minutes prior. I get to the place 5 minutes before my appointment. At the time of my appointment I get a text that the therapist is having car problems and can't get there until an hour later. I find this to be so disrespectful to clients and such a lack of respect for my time.

Lawrence was great! He gave me such an amazing massage! Would defiantly recommend getting a message…read moreby him.

This ended up being not a match for me, I visited this location today for a first time facial. I…read morearrived promptly and was greeted when arriving and offered water. Staff was friendly but this is where it went downhill. I ended up waiting over fifteen minutes for my aesthetician.. they acknowledged she was late but instead of apologizing for being tardy advised me not to worry I'd still get my full visit time. I was not impressed. The facial was great and I enjoyed it. I didn't like the barrage of upsells that occurred. I was offered add ons twice and then at check out was offered lotion. Then they tried to sell me the membership and then gift cards. I'm surprised it didn't proceed to a time share presentation. I counted over five different times they tried to sell me various things. Absolutely ridiculous and aggressive. Sorry I won't be back.

We had a lovely experience getting a 1 hour combo couples massage. The staff was very friendly, and…read morethe environment was relaxing. I also liked that you could circle the areas you wanted them to focus on in a form they had you fill out when you arrive.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

This was my first time coming with both of my daughters. My oldest daughter comes all the time. The…read moremassage with Sabrina was amazing. The environment is clean and welcoming, but most of all I want to say how much I appreciated our poolside waiter Kami!! He was so attentive and friendly, and it really meant a lot!! Perfect way to end the experience! I will definitely be back again.

After 3 years of nothing but hospitals, this was divine and beyond peaceful! I was able to breathe…read morefor the first time in years, in a private vicinity. I spent 5 hours of pure bliss at this gorgeous spa! So grateful to have found it! The staff was so kind and helpful, especially front desk Megan! Spa was clean and modern. Day pass for $105.00, AZ resident: Salt room 30 mins Dry sauna 10 mins Jacuzzi 20 mins Cold plunge 10 mins Mineral pool 2 hours- this was by far the icing on the cake. My skin felt silky smooth after, quite literally felt as though I were swimming in silk! Ordered a blueberry smoothie, healthy options provided! It was delicious and light. Menu poolside was decadent, specialty cocktails and healthy bites. LOVED the real pond bordering the pool; little fish and lily pads galore, alongside you swimming, provides a peaceful nature touch. Only reason I provided 4 stars- I wish there were a NO CELL PHONE rule, as to provide peace and quiet around the spa and to ensure privacy. I would also love to see a NOISE & TALKING ORDINANCE around the mineral pool, so we all could truly be in peace and serenity. The pool was a bit too lively, for my taste, in a spa.

Kelly is by far the best esthetician I have ever had! I see her every few weeks for waxing and…read moreoccasionally for dermaplaning and facials. Her services are thoroughly luxurious and just the best! Her treatment suite is very calming and comfortable. She is a kind and loving person and prides herself on giving the best personalized treatments.

I echo what so many others have written about Blossom Spa. It is a hidden gem with an absolutely…read morewonderful owner, Kelly. She is so welcoming and thorough. You will leave so much better than you arrived and feel the glow for hours. She gave me the best facial I've ever had, with the most fun as well. This is my new go-to.

I've been having a ton of back pain and went to schedule an an appt (I usually get a massage for…read morepain relief)- but my normal therapist is out so they gave me recommendations on which therapists would be most similar and I finalized the booking. Tonight I saw Tresca, and I left in a total daze. I cannot remember the last time I felt so physically relaxed. I am pretty sure I fell asleep in the session and I can't remember the last time that's happened either. Tresca offered pain relief and in a way that was so calming my entire system settled- and that is beyond amazing to and for me, I am very grateful. I love the north Scottsdale location of the NOW- from the moment you walk in, the scent starts working on your mood and the sounds of the ocean in the treatment area drowns out the noise. There are several amazing therapists there and I'm so glad I can add Tresca to the list.

4/13/26 update: Management and ownership reached out after my bad experience. Long story short,…read morethey offered a complimentary massage to make up for the experience I had. The complimentary massage was with Trang, who did a fantastic job. It was clear that she was talented and paid attention to my areas of focus/concern. She also provided a full 80 minutes of her time, as expected. Had my original experience been with Trang, The NOW would have received an easy 5-star review from me. I am changing my overall rating to 4/5 due to the hassle and frustration I originally had to deal with. That said, management and ownership did the right thing. Bad experiences (or just bad fits) can happen, but the difference between a good business and a bad one is what management and ownership do to address those issues. 5 stars to management and ownership, 5 stars to Trang, and 4 stars overall given my specific experience. I can comfortably recommend this location, as long as you are willing to speak up if you don't get what you deserve. After my first experience, I would not have considered this location in the future. After management/ownership intervened, and after my experience with Trang, I can confidently say I will return, and if my experience is anything like the one I had with Trang, I'll be happy to follow up with a 5-star review.

The moment I walked through the entrance, I was struck by how beautifully the resort blends…read moreSpanish‑inspired architecture with the natural beauty of the desert. Terracotta tiles, wrought‑iron details, and winding garden paths create a sense of intimacy and discovery. It's the kind of place where every corner feels like it has a story. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The food at Royal Palms strikes that perfect balance between refined and comforting. Every dish I tried felt thoughtfully composed--fresh ingredients, balanced flavors, and a presentation that shows care without feeling overly fussy. What sets Royal Palms apart is the overall experience. Even if you're not staying overnight, the property makes you feel like you've escaped somewhere special. The combination of historic charm, lush landscaping, and warm hospitality creates a sense of calm that lingers long after you leave. It's the kind of place where you can enjoy a leisurely meal, wander the grounds, and genuinely forget you're just minutes from the city. A highlight would definitely be the service provided, going above and beyond in all aspects whether an event, check in or needing assistance for something. I had the great pleasure in seeing Madison in action and her work ethic was beyond 100. She is great and a star! Very communicative, efficient and made our stay very welcome! Royal Palms Resort & Spa is one of those rare destinations where the atmosphere, service, and food all work together to create something memorable. Whether you're visiting for a meal, a drink, or simply to soak in the ambiance, it delivers an experience that feels both luxurious and welcoming.

Have you ever dreamed of staying in the hotel room in the middle of a wedding?! If you are…read morescreaming yes, request a casita room. We had to close our shades as the wedding can see directly into our room and the music is LOUD (Chris Brown is blasting as I type and bass, mercy is it bumping.) It was kinda creepy. We could see and hear the entire ceremony. In my reservation I requested a quiet room, and I have quiet room in my Hyatt profile. I don't think that much forethought is put into guest placement. Yes, we are paying pennies compared to this wedding BUT they are not fostering relationships with Hyatt members. (I did mention this to reception and they offered bonus points. Great BUT this is an awful last night.) The room: King Casita is an excellent size! We have a king bed and a rollaway bed and we still have space! The bathroom space is large too! I don't care for a stocked fridge and snacks. It's useless nowadays. We had to ask for a fridge to be brought in. The room is very clean, however there were a few moths flying around the room, which was odd. Pool: the pool is wonderful! We are here on spring break (a very popular travel week) and always found spots at the pool. The servers are the pool are awesome 5/5 stars! Attentive and professional. The food at the pool was great (the burger was the restaurant burger and the whipped ricotta and fruit was yummy). The location is great! We did rent a car but never had to drive far! The valet team is speedy but it's an odd service as the parking spaces are super close. (I was ready to give this place 4 stars but this last night is a stinky way to end the trip.)

I have been to this place multiple times in the last few years and am never disappointed. I usually…read moreget the combo massage and because I request medium to deep pressure, I get worked over like a rented mule and walk out feeling like spaghetti noodles. Their prices can't be beat either. Go! Now!

Booked at Lala Luna Massage & Spa in Scottsdale for my hubs bday couples massage session about a…read moreweek ago, and boy were they professional! We were a lil skeptical being first timers here and no stranger to couples massage experiences, however they did not disappoint! They offered us coconut oil package, took great consideration of our preferential areas, and really muscled-in on each of our bodies individually; honing in on where we each naturally distributed our weight and carried most tension. Of course I'll leave a good review! Thank you so much to our therapist team.

Well & Being Spa is a lovely experience. Bring your swim suit! I came on a Monday morning in March…read more Was not over booked but there was a steady flow of ladies in the locker room. I came in for a 1 hour massage and added on the foot scrub. It was a full body massage that ended with a scalp massage. Marie was my masseuse and I highly recommend her. She was very attentive and asked the right questions to make sure I was in maximum comfort. The aromas are perfectly applied and not overwhelming. I loved the eucalyptus towards the end of the massage and my feet felt baby soft and clean after the foot scrub. The amenities are fabulous. The lavender meditation room is under rated. The aroma is subtle and fresh, cool temperature and dim lighting. Feels calm and not many people use it. A nice place to reset and calm your mind. The rooftop pool is nicely shaded, I read my book there for a while. I'm coming back in a few weeks to try a facial. Already booked my next massage.

My husband and I frequented the Well & Being Spa when it first opened about ten years ago and loved…read moreit, so for my daughters 19th birthday this year we thought what better place to take her for her first spa day experience, SO WRONG! First the welcome, far from welcoming, the attendant made it very clear the Quiet Area lounge is actually not for lounging but for waiting on your treatment, do NOT linger in the area, wait I thought it was a lounge area?! So no place to just lay and read unless you are ok with sitting outside around the pool all day, I am not. All spas I have ever been have had a quiet lounge area that we were allowed to lounge in, not told to not be in too long?! Second, suits are not an option they are required which is not normal at any upscale spa I have ever been, and I did check others in the area and they are not that way either, nothing like sitting in the scent room with a wet suit on, ick!!! I decided to get some coffee and snacks from the spa food area and it was so visibly dirty I did not bother, see photos below. They have two bikes used to blend drinks occasionally and I looked in the blenders, disgusting dirty and if they are not cleaning the areas we can see what else are they not cleaning?! The lady that did my husband's treatment did not have the correct treatment prepared and had to leave the room to get prepared that of course took up time for his massage. This was our daughter's first high end spa experience and what a dissapointment. This used to be our go to spa, we told everyone about, no longer we are so disappointed. For the astronomical price we paid for three massages and a body treatment it should have been much better, like it use to be actually. I guess my daughter's second spa experience, somewhere else of course, can only get better from this experience.