I had a disappointing experience here. I had a 4:00 PM appointment on 6/28/26 but was not started…read moreuntil about 4:45, with no real update during the wait. The bigger issue was the service itself. The towel under my hands had visible residue from a previous client and had to be replaced after I pointed it out. The cuticle work was painful enough that I had to say something. The finished manicure also had lint trapped under the top coat, leaving one nail visibly flawed and rough. When I contacted the salon afterward, the only solution repeatedly offered was to rebuff the nail, which did not address my concerns about cleanliness, technique, and overall quality.

Extremely upsetting experience. During a routine acrylic nail removal, my daughter's natural nail…read morewas injured to the point of bleeding and visible damage. Acrylic removal should never become traumatic or unsafe. I'm sharing this simply to warn others to speak up if something feels painful and stop the service immediately if there is discomfort. We trusted this salon with her care and left with an injury instead. Photos attached.

Amazing salon! Clean, sanitized and very welcoming!…read more Whenever we call Jason-- The front desk manager is always able to get me and my aunt in. The salon is clean, wonderful and friendly staff and always makes us feel welcomed! The gel polish they have are very trendy just like the ones I saw when I was back home in New York. We really like this place. I would re book if I'm intown! Call them and u won't regret it!

I will not be returning to Ovation Nail Salon and do not recommend it based on my experience…read more Over time, I had several issues that I tried to give them the benefit of the doubt on, but they were never properly addressed. I reported a nail fungus once after a visit. This led to me taking off my nails that I've had done for seven years with no problem, and I haven't done them again since. They didn't seem to care and they didn't offer any remedy or attempt to make it right with me. Separately, I reported rude treatment on two different occasions. Kelley and Haley in particular were extremely rude and unprofessional in their interactions with me, which made the experience especially unpleasant. After the second time I was treated rudely, I finally requested a discount and acknowledgment of responsibility. At that point, they refused. That was the last time I went back, as I felt they had multiple opportunities to make things right and chose not to. Beyond that, the overall customer experience has been disappointing. There is no added hospitality--no water or complimentary drinks--so the environment feels very basic rather than welcoming or premium. other salons feel more premium, and they roll out the red carpet for their clients sometimes with champagne or other beverages. At this place, I've never even offered Water; not once. In terms of staff, Jason is professional in communication, but concerns raised to him did not appear to be addressed. Kenny and Kevin are friendly, but friendliness alone does not make up for unresolved service issues and my prior experience with nail health concerns. I also want to note that another family member had already stopped going months before I did, which in hindsight I should have paid more attention to. Overall, after giving them multiple chances, I feel the level of service and accountability is not where it should be, and I will not be returning.

The entire staff is friendly, welcoming, and truly cares about making sure you leave happy. The…read moresalon is always clean, professional, and has such a great atmosphere. If you're looking for a place that does exceptional gel nails and pedicures, I can't recommend them enough. I wouldn't go anywhere else!

Manicure or pedicure, you won't be disappointed. Vinny will take great care of you and the whole…read moreteam truly cares what you want and their work. The CBD pedicure is awesome, and each set of acrylics I get turn out amazing.

Tamy did an amazing job on my nails, I love them. Fast service as well. Will be coming backread more

I went there and had great results with Tammy and Gwen. I missed a pedicure due to family emergency…read moreand when I called(a few months later) owner reminded me of this and neither nail tech "was available". My last manicure there was with a male.. disaster...heavy thick nails. No need for my business. MANY great nail salons in area. Actually found Andrew who worked for them years ago, had an aweful experience with management/ owner and now has his own salon. does an amazing job! I just need to be more diligent in planning my appointments with him!

Been there once under new ownership again. They said that they are changing things. Hope they…read morechange the towels first. They look old and dirty not very white. Makes u wonder how clean that place is? Really hope they will change for the better. I will go back and give them another chance.

STAY AWAY. Horrible job on nails and toes- Clipped skin on 3 nails. Toes smudged. Nails chipped…read morewithin a day. Technician switched with another in the middle of pedicure- who did not know what she was doing.

Ivy (and the whole staff) were very friendly. Ivy did a great job and worked around a sore spot…read morethat I had.

O. M. G. I found Minh by accident about 7 months ago and my life has been so much better... well my…read morenails are They just remodeled and it looks great. The atmosphere is warm and inviting. I am always greeted by name by Sydney. I held back writing this review because I wanted it to be my secret, but I can't keep it anymore!!!

Went for lip/brow waxing and was very happy with the service. Salon is clean and my tech was very…read morenice. Will definitely be back!.

Had a horrible painful experience this morning.. I asked for a shorter rounded almond/oval shaped…read moreacrylic full set with french tip.. and while I will take the blame for not speaking up after and saying how awful my nails looked - I would not recommend this salon and this nail tech to anyone. I went and cried in my car after because I was in so much pain from how many times he had cut me with the drill and the files.. I was visibly bleeding in the chair and he put what looked like liquid skin all over my cuticles to stop the bleeding.. it was multiple cuts.. The finished product was truly horrific and I've added the photo I took of my nails right after. The shape he gave me looks more like stiletto and the french tip is wayyyy too thick - and I did give the tech a reference photo as well so that he would know exactly what I wanted, but he was unable to follow thru. I should've returned to the salon to ask for a full refund or a new tech to completely start over, but I was in too much pain and too humiliated by the staff..

At the recommendation of a friend, I first came here after a previous nail salon couldn't properly…read moredo a pedicure over my broken toe nail. Lynn quickly fixed my nail the proper way. I came back today for a full gel pedicure and gel manicure, and they did not disappoint! Lynn gave me my pedi and paid great attention to detail and gave me the most relaxing leg massage after. Lana did my gel mani while I was getting my pedi (love getting both done at once for time's sake!) and she was also amazing and gave me the best hand and arm massage after! The salon was clean and reasonably priced!

the girls here are seriously so sweet and I had such a good experience while getting my nails done…read more I paid $80+tip for a new gel x chrome set and absolutely loved how they turned out, but unfortunately not even 3 hours later one completely broke off. i'm pretty disappointed considering how much I paid and how quickly it happened:((