GRAB a brown paper bag, MARK UP what you want and they make it for you. Cute name, easy enough to order, SANDWICH was an 8 out of 10. VEGETARIANS you are in luck, great options for us! V SAYS: TRY THE BANANA SHAKE...YUM YUM read more

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This is not which which. It's a subway with the which which sign. Just go to subway. Much cheaper and tastes literally the same. Very disappointing.... I got the wicked sandwich. All the years I've had a wicked sandwich. Barely get mouth over it to take a bite. Well this ain't it. Small. I swear it's subway hiding back there. Never again. read more

Which Wich - Supposed Wicked sandwich....... - Sandwiches Near Me - Franklin, Tennessee

Stoped in at 7:45 I ordered a sandwich, drink and fry the lady said they were out of fry's. So I got some chips. Paid my $21.97 bill and sat down (yes I left a tip. I opened my chips and ate them while I watched some videos in my phone. About 15 mins later she called my name, I go to get my sandwich and she says sir we close at 8 I said ok I'm not ordering anything else, she than said no sir we are closing in 2 mins. I said wait you want me to leave? She said yes take your food we are closing. I got a little upset the whole reason I stopped was so I can sit and eat while I got over some work. I have worked in the food industry and yes you are open till x time but you also allow 10-15 mins after if any guests are still left in the dinning area. In addition why didn't she tell me before I ordered you can't stay in here past 8 I wouldn't have ordered last time I'll go here. read more

If you have never eaten at this chain ordering is a little different. Look at menu, select bag number that matches your sandwich then check everything you want. I ate here around 1:30 and was the only customer. Served quickly and sandwich was just as I ordered. read more

Some times you have fond memories of a place and decide to go back for nostalgia. You then realize either you were crazy back then or you just found the worst example of the concept to eat at. Wish I had read the reviews. I really love the Which Wich concept. Choose a bag with your sandwich on it and choose your side, or pay $2 to go wrap, gluten free, or wrapped in lettuce. Choose your cheese(s), depending on the sandwich, and choose your toppings. First the sandwich. I did it as a wrap, so $2 more and with fries and a large drink, the total came to $19.50 + tax (and of course the fast food tipping option). My wrap was maybe a bit bigger than 2" in diameter and clumsily cut in half, forcing me to stop before I hit the highway to avoid wearing it. The meat had a great flavor if you are one of those that like the cheap pre-packaged deli meats you find in discount grocery stores (I don't, personally, but you be you boo!). The fries were a pasty white that would look excellent on a real redhead in the middle of the winter (and about as raw? I will see myself out). I can't complain about the drink, except roughly half of the soda choices were out, including every one I would have normally chosen. Service was slow. There were two sandwiches in front of me and still took close to 15 minutes to get my order. Perhaps it was the extra care in undercooking the fries so much? You never know. On the positive side, the restaurant was cleaner than a truck stop, although none of the tables were wiped. It was okay for me, as I was not sticking around to eat there. For a comparison, I could have gotten a great sub, chips and a drink for slightly more than half that at Publix and likely still hit the road faster. I could have even had fries at Publix, but they would have been under a heat lamp. Wait, I am insulting heat lamp fries after trying some that were almost raw. What was I thinking? To be honest, this was bad enough I don't think I will ever go to another Which Wich in the rest of my life. And, to answer my normal question ... No, I will never return. read more

Ordered pickup online... came into claim the food and the manager wouldn't let me get the food without showing an email. I then showed screen shots of the email and she still wouldn't serve me the food and was really rude about it. What are the odds that someone with me name and a screenshot of my order would be trying to steal food? Absolutely ridiculous behavior. read more

Dreadful. Used to like this place ok but it appears to be done for. Ate around 1 PM and the place was virtually empty. Furniture etc looks old, beat up and maybe not clean. Ordered a simple French dip with fries. Sandwich seemed to have grocery store deli meat which was barely lukewarm. Jus was cool as if maybe refrigerated and not heated. Fries were passable. No redeeming qualities whatsoever, will never go back. read more

Terribly slow service mediocre at best food 45 minute wait for sandwiches just a bit too long

Got egg salad sandwich 10 years ago and I loved it, fast forward to 2024 got same thing and it's like eating just bread with dismal amount of egg salad and lettuce, tomato. Don't know what happened to them, their following some other restaurants that refer to less. read more

Been there a few times this last month and really nice, fast service at lunchtime. They've changed up their drinks since I used to go here years ago go (No Pibb, all Pepsi/Starry), but we're really happy with the place and quality, speed, friendly gals working. Thanks for being our go to sandwich place! read more

To be fair, the service was great. The guy working was by himself. That said, I ordered a "French dip". The bread was pretty solid, but the meat, and the Au jus, were pretty much flavorless. I left pretty disappointed in the flavor aspect, of wanting a good, warm sandwich. Maybe the cold sandwich option is a better way to go. read more

Sad experience after not having Which Wich for a couple years since we moved out of Florida. I ordered online so I could have a grab and go option. All the instructions and ingredients are printed out from that ticket on each sandwich and the bag and they still got it wrong. Kids meal was missing the 'special treat' and the chocolate milk. My sandwich was not heated up which was selected (due to being pregnant & eating lunch meat) and the other didn't have extra mayo. I went in and stood at the pickup side of the counter per the email instructions and the women there kept making sandwiches without looking up or greeting me along with the two other workers standing there not doing anything. After a few minutes she asks if I'm there to pickup then tell me to go to the order side. The gentleman there grabs my order and double checks it by looking at the receipt and inside the bag before handing it to me. I think awesome & glad I left a prepaid tip since he's double checking to make sure it's right. But it wasn't so not really sure the point of him checking it. Or the pre-tip for the wrong service. Or the un-welcomeness. Overall, big fail on this location & wont be back, there's too main better sandwich options out there. read more

Food quality is good, but the new bag system makes it very hard to customize your sandwich. Probably their goal but annoying. People that work there do everything to avoid customer contact. If you're new to the system, you're on your own. read more

Great food, I've been going here since I was a kid and love it! Great food, place looks super nice too! My favorite is the garden veggie sandwich. (Which wich if you're seeing this please go back to the sandwich ordering system where each sandwich type gets its own bag and you customize it on their it's nostalgic LOL and bring back the yellow m&ms!!) read more

Very disappointing! I went to a Which Wich in south Florida a month ago and it was so delicious that when I spotted this one I pulled in to get one. Really regret that move! I'd have been much better off at Subway. I ordered a Krab Salad. Not only could I not taste any Krab Salad, I couldn't taste anything but bread and mayo. I could have sworn I had a bread sandwich. Won't go back! read more

IOrdered the tuna sub with avocado, lettuce, tomato and onion. Sandwich was dry very little tuna one glob of onion in middle, very little ingredients on tasteless sandwich. No flavor to what little tuna they provided. You can see in pics bread/ratio to filling. Tables were dirty and chairs looked like they hadn't been cleaned/wiped down in months. On a side note Uber driver was there picking up and took two parking spots in pickup parking. Not impressed. Not coming back. read more

Which Wich - All bread no filling - Sandwiches Near Me - Franklin, Tennessee

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I tried the Black Bean Avocado; it was amazing! Can't wait to go again! One word, sandwiches are best HOT!

I was actually not impressed to be honest with you. They charge you $15 and change for a simple sandwich and add almost $1.50 extra for a bag of chips. I was not impressed but I will never be back. Lesson learned if you're going to make a sandwich my only advices make a sandwich make a sandwich worth makingstack it high so that people have a hard time taking a bite out of their sandwich. If the bread is touching each other that means that there's not enough inside the sandwich for $15 and change. I would say it's highway robbery. read more

Which which is a great place where I can go to get my daily fill of plant-based fuel. I love it because it is fast and not expensive for a big Wich. read more

Which Wich - Vegetarian Superwich - Sandwiches Near Me - Franklin, Tennessee

Came into this place not expecting much but a few sandwiches to go but instead I had one of the best experiences in fast food I had ever had. We were greeted with a smiling face and a warm hello. I ordered a few sandwiches but my favorite was the Philly. Even while making our 5 super sandwiches his smile and kind words did not fade. As I apologized for making such a big order before closing he stopped me and told me that he loves to serve people and I truly believe that he does by the way he treated us. I appreciate the hospitality and the wonderful food. Thank you read more

Almost 20 bucks for the worst sandwich ever, Tomatoes were slimey, lettuce wilted, Avocado was dark brown and tasted awful, asked them to remake it and was given back the same sandwich with some slightly less brown avocado. Way too much mayonnaise....Won't be returning to this place. read more

My first experience at a Which Wich was during a work day; my colleagues and I were expecting to eat some delicious sandwiches but in return we were met with cold sandwiches that were made 3 hours before it was delivered to us and some items were wrong in our order. Managers said we would get fresh sandwiches and a full refund. None of those things happened. read more

Used to like this restaurant. Sort of fell off going for a bit because the quality started going downhill. Less filling. The bread drier than it had been. But then there that nation wide Sandwich Day and they were offering BOGO sandwiches. Thought we'd give it another chance. So disappointed that their quality had gone to rock bottom. Hardly any filling at all and their app did not do the BOGO offer. The owner ensured us that our card would be refunded the difference the next day bc it was just a problem with the app. What a scam. Tried and tried to contact Which Wich customer service email for weeks and NEVER heard back. We ordered 4 large sandwiches, expecting half of our cost refunded. After tax, that would have been almost $30. It's not cheap food. And for all they skimped on the ingredients, it was a terrible experience. They're really operating in a shady way and their corporate office doesn't care either. Not cool. read more

I don't know who gives this place 5 stars. The menu looks great but when you get your order it's something entirely different. The bahn mi sandwich for example has jalapeños, matchstick carrots and A bunch of fresh cilantro with grilled chicken. When you get it, it's a mess of some kind of shredded meat drenched in this spicy mayo with a few cucumbers thrown on top. Gross!! I couldn't even stomach eating this disaster. Almost lost my cookies trying to eat it. Shape up Which Wich or change your menu photos to what the food actually looks like and add some ingredients listings. I still don't know what that mystery meat was that I consumed. read more

Which Wich - Bahn Mi Sandwich I got - Sandwiches Near Me - Franklin, Tennessee

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Came in here for lunch a few times, and I noticed that the employe that goes by Sam has always been helpful towards me and has always offered me amazing customer service. My food is always hot and fresh and so tasty! love this place! read more

Terrible experience. Ordered online, waste of time since they forgot half of my small lunch order and the portion that I got was wrong.

I ordered a chicken salad sandwich from this restaurant through UberEats today for lunch and was extremely disappointed. Usually, there is so much meat that I have trouble finishing the sandwich - but today the layer of chicken salad was literally the same thickness as the slice of cheese. That is totally unacceptable. I've eaten here many times but next time I get a sandwich like this, it will be my last time. read more

Which Wich - Where's the meat???? - Sandwiches Near Me - Franklin, Tennessee

Where Wich? There. There Wich! Now that I have that out of my system...Which Wich, I adore thee. Sometimes you just don't want to deal with a person and Which Wich, before you came into my life, I missed you so bad. Here's the deal with Which Wich - you walk in and there's a wall of paper bags and Sharpies. If you're mildly intelligent, you can probably figure out where this is going. If you're not mildly intelligent, well, there are directions on the wall. And on your Pop Tarts. Good luck in your endeavors, I guess. The bags are separated out by the kinds of meats (or vegetarian fare if you're into that kind of stuff) and each one has a list of ingredients for you to pick one. Basically, you just check everything you want on your sandwich, hand it to the person at the register, they make it for you and toast it. The ingredients are pretty varied, too - you've got a nifty olive salad, a hot pepper mix, crispy onion dealies, none of which has an add-on fee (there are a few things with add-on fees, but they're marked). The sandwiches are toasted on a conveyor toaster a la Potbelly - actually the consistency of the sandwich reminds me a lot of Potbelly. It's good, it's filling, it's tasty. Also, there's a small patio outside which is pretty convenient when you are feeling entirely anti-social. read more

We ordered two subs, fries and sodas. The soda machine tasted like it hadn't been cleaned since the place opened-everything in it tasted gross. The fries took so long to make we had finished our subs already and when I went back in to get the fries the same lady that took our money was scooping out the fries with her hands. She had plastic gloves on, but they looked exactly like the ones she had on when she took our money. I asked her and she hesitated and said "oh, these are new". We both ended up getting sick later that night. Will never go back. read more

Still fast food, but tasty and a variety of options for your diet or personal preferences. I tend to sway towards their veggie options as they're more unique that what you find at a regular sandwich shop. Agree with the previous recommendation on the kids meals -- they kind of suck. You're better off buying a regular sized (kid friendly) sandwich like the Elvis, then cutting it in portions. Staff is always extremely friendly & seems to enjoy working there. You can sign up on their website for coupons, free birthday meals, etc. Not a bad option if you're in the Cool Springs area and want a quick & simple meal. read more

I love Which Wich! They don't have these where I'm from (Louisville) so I'm used to just having Subway or Quiznos. WW is eons better. I love their set up. No going down the line yelling through glass at the uninterested person behind the counter telling them you only want a little mustard and watching them squirt half a bottle on there. Every sandwich I've tried has been delicious and I love their chips. The workers are always extremely nice, and the tables are always clean. read more

Great sandwiches! So many verities and options you can definitely find something you like. read more

This place takes forever!! The food is consistent with the brand....but seems like they take a whole lot longer than other Which Wich places. read more

Never been to a Which Wich? before and loved it! Spent the night in Franklin after a long day of driving. Love the ordering method: paper bag and mark off what you want. I ordered a veggie burger sub, it was really good. Hope the company will open a store near me in Montgomery, AL at some point. read more

I'm a huge fan of WW! From the variety of options to the assembly, the entire process is fun, interactive and tasty. I would highly encourage you to introduce your friends to this little gem especially if they are kids. Nestled in the bustling area of Cool Springs, the place can get packed. Especially on a weekend. Fortunately, there are enough seats indoors as well as out. Despite being a chain, I have been constantly impressed with the new sandwich bread offerings (skinny or extra huge) as well as the low carb salad options (sandwich no bread). As I mentioned in a previous WW review for the West End location, I would highly recommend drawing on the back your bag to trace it down the line. I have also been having a little fun making up aliases in lieu of my real name so that the harmonious "wich for ....." brings a smile to the employees faces. The more creative the better! read more

I don't like bread perioddddd but when i go to which which i eat ALL of the bread because the sandwich is so good. I order a turkeywhich with cheddar cheese bacon and buffalo sauce and it keeps me full and feelin' good. It's also extremely cheap and the workers are nice ;) read more

I work at a public school, and today was an office staff member's birthday. She wanted to order from Which Wich for lunch, so I placed an online order at 9:30 to be delivered at 11:45. The order consisted of 8 sandwiches, 1 bowl, and 3 fries. At around 11:45, the fries, and only the fries, were delivered. The secretary asked the delivery person where the rest of our food was, and the delivery person said she didn't have it and would have to go back and get it. About 30 minutes later, someone from Which Wich called and said the delivery person had not yet returned to pick up the rest of our order, but if the order was not picked up in the next 10 minutes, he would deliver it himself. 50 minutes later, I called to see where our food was. The woman I talked to said the sandwiches had been remade and DoorDash was on the way to pick them up and then deliver them to us. I asked why they had not been delivered by the man I spoke to earlier, and she mumbled something about how he couldn't deliver the order because they used a third-party delivery (or something like that). Our food finally arrived at 1:10 and was pretty much inedible. The hot sandwiches we ordered were disgusting; the meat was cold, the cheese was congealed, and the bread was soggy. one coworker paid 15.75 for a super-size sandwich but got the small size. We did not receive fresh fries, and the ones we had gotten earlier were cold and gummy by then. The woman at the store obviously lied about remaking the sandwiches because the sticker on the sandwich showed they had been made at 10:47. Everyone's scheduled lunchtime had already passed, and there was no birthday lunch. Which Wich had our $92.79, and we had food (if you can call it that) nobody wanted to eat. Never, never again! read more

Which Wich - Disgusting fries! - Sandwiches Near Me - Franklin, Tennessee

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Which Wich? Well, not this one very often. But that shouldn't stop you. Offers all of the expected wiches you could Which. And be sure to get a Chocolate Thing. You'll thank me. read more

I love coming here for a quick bite to eat, normally during the lunch hours while running errands with my fiance. My favorite combo to eat is the turkey and bacon with lettuce and mayo...a simple sandwich but packed with flavor! Their milkshakes are also delicious as well. The staff is super nice and friendly. I recommend coming here! read more

I was expecting sandwich glory due to the praise I found here. I didn't find it, though. I found a sandwich . It was....a sandwich. It wasn't exciting or it wasn't the best sandwich I've had in the area. I ordered a turkey sandwich with wheat bread and the normal extras. It just wasn't stellar. The process of ordering was different and thus "fun". My 7 inch sub was $6 and some change so not expensive. The whole process was quick too. I arrived around 1:20 and there was no line. I probably won't be back. I don't eat a lot of sandwiches and when I do I want a stellar concoction. I had an impossible saga finding this establishment. I hope you don't. In order to find Which Which, head straight down Cool Spring Blvd. to the second light after Mallory lane. Turn right on Frazier Drive. There is a gas station on the corner. read more