Lunch rolled around a few days ago and the crew at the office was gathering up in a line, as we do every day. "What's on tap for today?" I asked.. "Witch Witch" they replied. Allright, what exactly is "Witch Witch"? Some kind of local Wiccan buffet restaurant? Well, not quite. It is of course actually "Which Wich" as in "Which sandwich do you want today?" The restaurant in many ways is a typical sandwich deli-type restaurant, though the ordering experience is a little different. You take a bag, mark all the goodies you want on the side and send it down the line. The professional sandwich makers go to work then, putting it all together. The experienced customers know to write their name on the front and back of the bag: the front so they know which name to call; the back so you can watch the progress of your cration as they scoot the bag along the ropeline. You'll get it when you go. Anyway, for a new twist on an old process, try out Which Wich. I think most will find the food good and the rest will find it at least acceptable. Definitely good for a few visits, even for the most discriminating eaters. read more

I have been to this place 4 times and every time my order has been wrong. At first I thought it was me making a mistake, the wrong bag, maybe I checked the wrong box, so the next time I went back, I made sure I was doing everything correctly, no 'type' of sandwich listed at the top of the bag, VEGGIE in huge letters, double checked all my choices. I get back to my office and bam, huge piles of meat. I am a vegetarian, not like beat your head in over you eating meat or anything, however I was totally offended when I was told to scrape the meat off manager. Then I was told they couldn't give me my money back because their computers didn't work that way. These maybe the best sandwiches in the world, however I wouldn't know because they cant get the order right... ever. If you want a good sandwich, go to keifer's deli, great selection and nice people. Save your time and $$. read more

I had never been to Which Wich until I moved (back) to Austin from California. Discovering one nearby, I thought I'd check it out (since I'd yet to stock the new pantry.) I liked the ordering system - I appreciate the custom building options, and the cool paper bag. Food-wise, I was left feeling "meh." Maybe it was the fact that I wasn't expecting a warm sandwich, or that I should have added something else to my combo...but it just wasn't that great. Considering the near $10 I paid, I would have expected a bit more from my overall experience. Two things that will probably get me to go back and try again, are their ice (like Sonic's) and their friendly staff. The woman behind the counter here was friendly, and chatted (but not too much). read more

I like the concept of customizing your sandwich with many options although there can be a chance that your sandwich might not taste the way you imagine it to because of all the choices given to you! You have to have a good idea of what goes well with what to make a decent sandwich! read more

Food was fine as usual. 2 thumbs down for customer service though. I joined their Vibe Club and got am email with a coupon for a free sandwich with purchase of drink. The coupon says to show the email in it's entirety and present photo ID. I showed them the email on my iPad and they refused to honor it. She said that I had to print it off because there were some "codes" that show up when you print it. For Christ's sake lady, if you're gonna lie to me don't insult my intelligence with something so ridiculous. There are no barcodes or other unique information on the coupon aside from my name and the expiration date. Which reminds me, the coupon expires in 2 days so I won't have a chance to use it. I like Which Wich but, I don't think I'd return to this location. Edit: When I got home my sandwich wasn't made right. This store needs to get it's crap together. read more

I have now been here several times. For the most part, this is an overall good location. Service sometimes varies from really top notch to just ho-hum earning a buck. Restaurant gets 4/5 on cleanliness... every once in a while a table is dirty. It is crowded around lunch hour, but hardly ever so at dinner time. I really like the selection method of the different bags with core ingredients and then being able to select all of the fixin's from a wide variety of items (you can even have CheezWhiz if you like...). I personally put the crispy onion strings on almost any sub I get. None of the meats are whole in nature - they are all either ground or deli meat style. I like the Chicken Parmigana personally. The pork tenderloin is just so-so and didn't taste so hot when warmed up. For overall cleanliness, decent service and wide selection I would give it 4 stars. I would pick this chain over Subway, Quiznos, etc. read more

Atmosphere: It's a sandwich joint....that looks like and feels like every other sandwich joint! Service: It's self serve. Order your sandwich, pick it up when it's done and handle your own refills. Voila. Food: I ordered a Hula Chicken sandwich and added whatever I wanted to add. i also got a strawberry shake add banana. Food took a little longer than I would have expected from a sandwich joint, but nothing worth complaining about, but it was long enough to notice. The sandwich was delicious though! The vegetables were fresh, good amount of meat and pineapple, perfectly toasted! The milkshake was equally as fantastic, I made the mistake of getting a large without knowing how large it was....and they sure do mean large! Overall: I plan on going back, with how good the food is and the convenience of it's location it's hard to pass up! They also accept online orders, so if you just want to go in, grab your sandwich and leave, you can! read more

I like this place. Simple, easy idea. Grab a bag, write what you want and you're done. The bread has a crispy outside and soft inside. The portions are perfect if you believe a foot long sub is too much. I also appreciated the sealed pickle spears. Who doesn't hate pickle juice all over their bag? Everything else is typical of a sandwich place. The BLT would be a good starter. I would also suggest staying away from the sweetened tea. It's tooth-achingly sweet. read more

You walk in and decide what type of sandwich you want. Grab a paper bag and mark off all the ingredients you want added to your sandwich, sign your name at the bottom of the bag and step up to the counter. Hand over your bag, pay the cashier, and sit. I am not sure why, but every time I order a meatball sub with cheese (nothing fancy) I always wind up waiting for what seems to be an eternity. I'm not sure why it's so hard to make this particular sandwich. The wait sucks for me, but the food is generally pretty good. I think they are a little high priced for a sandwich. But, every once in a while it isn't too bad. read more

Love love love this place Good. Quick. Efficient Friendly staff Clean Convenient 9/10 read more

I've always enjoyed eating here. They have a vast selection of sandwiches and a ton of different sandwich toppings at no extra charge. I usually get the Buffalo Chicken sandwich and it's always delicious. I like this place because it's consistent, fairly priced and has a chic modern look. The downside to this place is a) the portions are small (5-6 inches) b) the wait is slightly longer than quiznos, subway, or thunderclouds. (But definitely worth the extra 2-3 minutes wait!) read more

OK. so my first trip to Which Wich! I like the order process. It is nice to fill out what you want (and hope they make it right) :) Very different. And it works. Food took a little longer to come out than I expected it to, being there were no people there. But no biggie... I was with my BFF, so we talked and laughed..All good. I ordered a Chicken pesto (reg) toasted with: Lettuce Tomato vinegar Oil banana pepper Feta oregano pepper And a chocolate Malt I get in my car and much to my surprise... the malt is DELICIOUS! Not sweet at all. I love malts, but always feel sick after the smallest one. Not this one! Oh man, was it good or what? YES! My ONLY complaint with it... is I wish it would have been thicker. I like thick malts.. but hey, the taste made up for it. Now, if they make it thicker.. well... I am not sure I could explain how much I would love it! I return my office and open my bag.. nice. It is wrapped in foil (keep it warm, thank you) and then it is wrapped in paper...thank you again. no mess! I immediately notice my bread. There isn't that much of it. I didn't have to SCRAPE out the insides like I have to at Subway (I dont like subway). It was toasted, not crunchy, not thick and gooey, not rubbery...just a nice toasted bread. The inside of the sandwich (meat and veggies) was 4x thicker than the bread! Oh yea! I take a bite... WAHOOOO! Seriously? All that flavor packed in a sandwich? Yummy! Veggies were fresh. Nothing was overbearing... the condiments were all just right... a little of everything I asked for. Creamy, not dry, nothing "running" out the sides. Just delicious! A nice amount of meat that was NOT flooded out by lettuce (like Subway) and the meat was not a frozen cheap tasting meat (like Subway)... it was good. I enjoyed it Over all: I will go back. Prices are OK... could be lower, but hey.. for the taste... it beats the heck out of a lot of other places. read more

After a long day of work and contaminated water in Austin, I was hoping for a fresh alternative and Which wich presented itself on my search. I entered the restaurant, I suddenly remembered how they operated, and I was pleasantly surprised with the selections and the new options that were available. So, I ordered my sandwich to my specifications and it was expertly prepared in a timely fashion. It isomer expensive then their well known competitor, but they make up for it with increasing the options and maintaining good quality. Finally, I will bring Whichwich back to my food rotation. read more

Oh which wich I come here for lunch usually when I want something not too bad and I don't want to walk into a subway and smell like bread afterwards. It's a fairly easy concept you go in find a brown bag with the meats you want and you bubble in what you want on your wich. Then you pay wait and boom a sandwich. It has gotten fancier since they first open they have different size sandwiches now salads, wraps etc. I usually tend to go to the bac-hammon which is a ham sandwich with bacon you can add lots of veggies lettuce, cucumbers, mushrooms, tomatoes, etc. lots of sauces and you just make it your own. Today I went for my usual sandwich and I bubble everything in and I bite into it and it's not the right sandwich...they put the wrong meat in it. But it wasn't bad and I was running out of time for my lunch break so I ate it and moved on. Lunch cost me right around 10 bucks if I want chips and a drink. Overall it's nice and it's quick for lunch and it's not too pricey much rather prefer this place than subway. read more

WOW. I am a regular Which Which customer and have never been disappointed until now! I order the BLT sandwich and I am utterly dissatisfied at how it was built. There's barely any avocado, one slice of bacon, and they used the wrong sauce. For it being a $9 sandwich this is NOT worth the price. Definitely will not be coming back to this location. Wish I would've saved my money. read more

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Ordered through Grub Hub, delivered only one item...Gyro wasn't even tasty. Super dissatisfied.

Not very good sandwiches. The meat tasted slimey and the sandwich was falling apart. Another thing I notices is they cut it diagonally in order to make it appear larger than it really is. NOt worth it. Buy meat and bread at deli and it will taste better, cheaper. read more

Normally a very yummy sandwich shop, but when the workers mess up their register and become very rude about it and act like it's your fault and you are an inconvenience, it turns into a whole new experience. Great food but half of the staff are very rude and I hope I never have to see their face to the point I probably won't come back to this location, which the only one in my area. read more

I am not sure what has happened to this location. My last 2 visits were bad. Very little meat on sandwich--- VERY LITTLE-- order was not correct----- LONG WAIT! Today's visit --- no one in line-- 3 people waiting--- I waited 20 minutes for a sandwich--- not a great sandwich! read more

Terrible location!!! I ordered a meal for my son's pre-game meal before football and they didn't make it or deliver it. NOT ok for an athlete to not have their meal before a game. They have the audacity to say that parents are unable to contact them regarding orders or confirm an order...then GET IT RIGHT!! Complete incompetence. read more

It's.... a Which WIch. I always order Chicken Pesto because when I find something that's perfect I stick with it. They always get my order right, and it's always ready in about 5 minutes. Compared to other sub joints like Subway it tastes better, looks better, and at least feels a little healthier. If you're weird like my boyfriend you can put ridiculous names on your bag... and giggle like a middle schooler when they call out to tell you your order is ready. It's the little things that can make someone's day. read more

Overpriced and nothing special about the taste. Tastes like a sandwich you could make at home for a lot less.

Very good sandwiches! While they're not 5 dollars for a foot long, you can fill your sandwich up with so many ingredients for no extra charge that you'll definitely get your money's worth. These sandwiches actually look as fat as the ones in the commercials of other sandwich places! No skimping here. The variety is definitely impressive, but if it's your first time and you're not willing to go through trial and error then it's best if you go with someone who can make some suggestions to you. You're pretty much left on your own when it comes to choosing ingredients for your sandwich, so if you like choices then this is your place. If you believe in the sanctity of a traditional gyro's recipe, however, then you might want to find a sandwich joint with a more fixed menu. This is a free-for-all, no-holds-barred sandwich decorating event. Vegetarian friendly. Bonus: super soft shaved ice! read more

First timer and I was very impressed! I had been told it was same as subway, but the guys working the register were awesome and friendly, the BLT was delicious! I will probably get either a skinny wich (they pull a lot of the bread out of the middle) or a lettuce wich, next time! So good and the cookie are fresh and warm! I loved it! Will go here in the future! (: read more

i know this store is @ a pretty prime location, but they need to hire more people during lunch hour or something. but this still isn't keeping me away from them. i got a cuban sandwich but i think i've twisted it so much, the only cuban to it was the pig inside. pricey for a sandwich but it's GOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOD. smart thing to open up 1 down south. i've only been going to the parmer location because i get summoned to a 'big' customer near there and tis on the way back to work. good sammiches. writing this makes me salivate a little already. read more

NOTHING LIKE SUBWAY! The previous posters must be smoking something. This is my favorite sandwich place by far! I do believe that the "Wicked" is the best sandwich I've had here or just about anywhere, and the "Elvis Wich" is a decadent flavor sensation. Also notable are their salt-n-peppered house chips--very good. I dig this location. They staff is always really cool and the manager is a dreamboat! :D read more

It's a chain sandwich shop. They aren't trying to be the crazy shop in downtown atx or anything. They do a thing and do it pretty darn well. I have never had anything but great customer service at this location. The staff are friendly, fast, and fastidious. Generous with sandwich bits and happy to make special requests happen. Big fan of crushed ice. I usually get the thank you turkey or the buffalo chicken but explore on suggestions from the crew every now and then. Clean, decent, and consistent. Can't ask for a whole lot more from a sandwich shop than that. read more

I have to say I am not a big fan of this place. Every sandwich I have tasted has been this hot, sloppy, one flavored tranny mess. The place is clean and usually fast though. The shakes are good. I like the zip line ticket thing idea they got going on. Just cant dig those sandwiches. read more

WORST Which Wich experience I have EVER had. EVER. Should have just ordered Jimmy Johns. I really don't enjoy giving bad reviews, but this was just plain upsetting. I told them extra tzatziki sauce on my sandwich, extra veggies and you put NO SAUCE on my entire sandwich and almost NO VEGGIES..I am not happy. Almost cried. Paid almost $7 for a sandwich that didn't even taste good. I like Which Wich, but this location just sucks. I mean c'mon people, it was written right on the little brown bag..it's a matter of reading. Sad day. read more

Love my sandwiches from here! I just wish there was more to their sandwiches as they seem to be getting smaller and smaller and the prices remain the same. Good toasted sandwich for that quick and quasi healthy meal! read more

ok. to be fair. i'm not a sandwich person. But, every now and then i get a craving. Which-wich seemed like a good choice when i wanted to indulge. The bread is good and all the extras are cool. They make sandwiches. Pretty decent ones at that. This review is about service. Because this is Austin and we have lots of choices. We can go anywhere for anything. And if we are lucky we may just stumble upon supertotalawesomeness. This was not one of those times. i went to which-wich on Parmer. I pick a bag and fill in the circles designating what my choices for a sandwich are, in Red Sharpie... ok. So. Now i approach the counter with said bag. *Keep in mind this is YOUR "ordering set-up Which-Wich! The guy at the register just stares at me. Like he doesn't know what to do. .....Uh... Now is probably when i should tell you that this gentleman was also the MANAGER. I could tell by his wearing normal clothes (jeans and a trendy sweater). No Which-wich hat and polo for this guy. Ok. so. he just stares at me when i get to the counter and hand him my order. He finally snapped out of it and realized that he was supposed to use the cash register and enter my order. THANKS MR. MANAGER! but before all was settled the BF threw a curve ball. "What sauce/dressing is good with the crab salad? *OK. the BF likes crab salad. Let's not judge* Mr.Manager Man just stares at him. for like, an uncomfortable amount of seconds, stares at him. This should not be a hard question for a man that runs a sub-shop that sells Crab salad! Finally he says "Really, i Have No Idea." then babbles something about an allergy. .... wait. what part of fake crab are you allergic to? ... whatever. He was crappy at customer service, he made me wonder if i should eat at his establishment and he (obviously) made a bad impression. Maybe i am picky. whatever. The sandwich was ok-ish (should there be mayo dripping out of the sandwich when you asked for lite mayo? No.) While we were eating, Mr. Manager came out into the dining room to drag (literally) a tall bar stool chair, to where i imagine is the: Mr. Manager area. To do numbers or something. i dunno.. His attitude was off putting. i didn't like it. Or him. Or my sandwich, really. i'm over it. read more

I had a turkey bowl that was super fresh and delicious. The build your own salad options are awesome (fresh spinach, avocado, pecans, dried cranberries, croutons that aren't too hard, etc.) The balsamic vinaigrette is very good. Serving size was most generous. Service was friendly and helpful. I liked it so well I ate there twice this week. read more

I waited an extra five minutes in store on an online order that was placed 15 minutes prior. The manager was too busy watching people work to actually lend a helping hand and they weren't even busy. read more

Love their buffalo shrimp sandwich with avocado. The downside is it's slow here but the quality is great! Also I'm digging that they have pumpkin shakes for the fall. read more

Which Wich provides you with the usual, expected, basic sandwich. They make it super easy to customize your own order and the staff is pleasant. Pretty standard sandwich place for the corporate 9-5 peeps out there (AKA...me). I throw Which Wich in my lunch rotation when I get bored with all my other go-to places. read more

We live down the road from this Whichwich and its not without issues, but this place saved me. I had my gallbladder removed at the beginning of the year and it was so hard to find anything quick to eat that didn't immediately go through me. So I started frequenting this location because it was close, the sandwiches were good and easy on my stomach. Now I walk in and the staff is so friendly, they remember me and my husband and talk with us. With any place if you go long enough you'll run into errors, but the quality has never faltered. I enjoy the people who work here and I am grateful to this location. read more

I love sandwiches. I love Which Wich. The wait at this particular location has never been very long for me, but then, I'm never in there at normal lunch/dinner hours. The sandwich quality varies a bit depending on who is making the sandwich, unfortunately...most of the time I wish I had more peppers. Last week my sandwich was WAY overstuffed with avocado - good thing I love avocado! But overall, Which Wich is great, and the place doesn't make you smell like Subway does. Plus, they have fruit punch Hi-C...I feel like a kid again. read more

I have definitely had better. Tried the wicked, it's OK. Their sandwiches are quite expensive. Need a better value before I return.

So far I have tried their BLT and tuna on two separate occasions and both have been good! I like the set up on ordering: checklist in a paper bag. read more

This is the third time I've been here and the third time that ingredients I ordered were left off of my sandwich. It's annoying that it's customizable but you don't really get what you want. The meat quality is also suspect. I'd say maybe one step above Subway. read more