Toyota are fantastic vehicles! Too bad this dealership isn't at the level of those vehicles! I will…read morebuy another Toyota but not from them.

Worst dealership I've ever dealt with. Sold us a car that needed tons of work, 40k+ for a car and…read morewe've had to bring it back 3 times for work that should have been done before the car was sold. Just avoid this place at all costs. (Zero stars).

This is a scheduled appointment review only…read more I have bought my 2014 escape at this location and had great service. Every time I come here to get an oil change, tire change/rotation, etc, the wait times have been ridiculously long. Now I get that the mechanics get busy and things happen but don't tell me at the front desk that it's going to be 1hr 45 mins and really have it be 3+ hrs. Overshoot your wait times like most places would because when I'm still waiting at the 2 hr mark (with no employee telling me what is going on or why it's taking so long) I am going to be mad. Every minute past that increases my anger. Apparently you need an entire afternoon off with a scheduled appointment to get an oil change and tires put on.

Our prior experiences with Go Auto had been characterized by a mixture of sentiments, neither…read moredistinctly positive nor negative. However, our recent transaction with Go Auto Team Ford has proven to be significantly different. The salesperson exhibited deceitful behaviour, misrepresenting the servicing history of the vehicle and providing inaccurate information regarding its ownership. When we inquired about potential issues with the vehicle, the salesperson assured us that there were none and that it was in excellent condition. We finally received the inspection report after we had purchased the vehicle, which the salesman said was too bad for you. I strongly advise potential customers to consider avoiding this dealership, or at the very least, to engage legal counsel during the purchasing process. It would be prudent to explore alternative options for vehicle acquisition, as this could yield a more satisfactory outcome. Save yourself from a bad experience and buy elsewhere. The front brake pads were down to 3mm which he did nt advise or inform us after we inquired about any issues with the vehicle. He also did not tell us it had no block heater. The oil was not changed and the last service was done 10K ago. Update: The salesperson Armit said they would get back to us after reviewing with the manager. This has not happened; we have had no response to our complaints. Once you have purchased a vehicle, do not expect any customer service from them. They hid the issues from us when we specifically asked for the info, then lied to cover their tracks.

We had to bring in the company fleet (2025 with only 20K on it) for warranty work. We are 45 min…read moreout of town and had to bring in a staff member to bring car in. Appointment was for 9:15am and staff member had not heard from service department by 4:00. Finally by 4:30 they looked at it, but had no time to fix it. Although once they looked at it, they said it was be a quick fix, just a couple hours. Needless to say the car did not get fixed at all, staff member drove it back to our office. We will be going to a different dealer to have this resolved.

If I could put zero stars I would. If you want a lemon instead of a brand new vehicle, come to…read moreLakewood chev. These guys cannot fix a simple issue if their lives depended on it. I bought a brand new 2025 Chevy Trax from these guys a year ago, and I've had to bring it in 5 separate times. 4 times for the same issue which they say they replaced the part but still having the same issue. They will swindle you and smooth talk you into thinking they are honest folks, but don't be fooled. This place is after your money and their mechanics cannot seem to figure out any issues. Save yourselves the headache and go to any other Chevy dealership. One of my cousins who worked there gave me a recommendation, I told them they recommended me when I bought a new vehicle. My cousin was supposed to get $500 for the recommendation, and these cheap liars didn't give him anything. Buyer beware and don't trust anyone who works here. Save yourself the headache and buy from literally any other dealership.

Best experience purchasing a vehicle. We purchased our RDX at Southview, highly recommend this…read moredealership. We were treated so well, they gave us a very good price, they were respectful and so helpful. Highly recommend this family owned dealership.

Service is good overall, vehicle was taken due to abnormal noise, service advisor Awais Shah was…read morereceptive and managed it very well. Drive belt tensioner needed to be replaced, glad I had this covered under warranty. Diagnostics $180 was charged under labor which I do mind. For the folks buying extra warranty should be aware that diagnostics is not covered which I am unable to find in the warranty papers. Perhaps it should be stated clearly on the invoice as in the warranty it stated that parts and labor both will be covered. Vehicle went through complimentary wash that was great. Complimentary vehicle not available but was promised on my next visit. Kamal

If I could give zero stars, I would. My experience with Herbers West Edmonton has been an absolute…read moredisaster from start to finish. I took my vehicle in for basic repairs, and what I got back was a car in significantly worse condition than when I dropped it off. After they had my vehicle for 32 days, my insurance company contacted them for an update. Only then did they admit that their dent removal subcontractor had damaged several pieces while doing the repairs and that they were waiting for parts. Instead of addressing the damage properly, the subcontractor glued the broken pieces back together, clearly hoping I wouldn't notice. The glued pieces didn't hold when they tried to replace the headliner so they had to order the parts. I also discovered missing interior parts, exposed wiring, and a piece of duct tape labeled "damaged" stuck to my trunk. To top it off, I found a random broken-off part in my cup holder with no indication of where it belonged. Beyond the physical damage, the service at Herbers West was dismissive and unhelpful. My original service provider and the receptionist showed little concern for my situation and offered no real assistance. When I went to pick up my vehicle, they couldn't even find a record of my damage deposit payment--even though they remembered me paying it. I had to refuse to pay again. I eventually connected with a service advisor that was helpful, but there wasn't much he could do to help at that point. After all of this, they handed me a $100 gift card as if that could make up for the stress, dishonesty, and damage I endured. I brought in a well-maintained vehicle for basic repairs, and it was returned to me in significantly worse condition, with damage from bumper to bumper. I am still unsure of the full extent of the issues caused by this repair process. Save yourself the headache--Herbers West Edmonton and their third-party repair partners cannot be trusted. Take your business elsewhere.

We attended at Herbers on Parsons Rd today to see if they could reattach a mudflap that had come…read moreoff. The job only took about 10 minutes, we did not have an appointment. The receptionist, service tech and manager were so friendly and helpful and they didn't even charge us. First rate experience! Thanks.

Great service at Southgate Audi, I went there a couple years ago to look at SUV's. I enjoyed the…read morefriendy staff, clean cars and not pushy salesmen. We ended up returning 9months later and the company was organized and knew exactly what I wanted!! Thanks to Aaron for finding me the perfect SUV! Finace department was great and friendly and got me into my vehicle in just 3 days! Thanks for the service Audi

I bought out my bosses lease on his VW Passat. I love this car, it's the perfect daily driver…read more This dealership has been very helpful and good to me. For instance my mom wanted to pay for winter studded tires for me, and the front end was being a pain in the ass about it. So I talked to the service manager and low and behold she gave me a pre authorized payment form for my mom to fill out and fax back to me to authorize a payment from her for my purchase. Great service department, amazing actually. The parts and service department talk with each other, they know what they need, they bought and buy extra winter studded tires for winter and sell them at a discounted rate the next year. The ones I bought and have on are some of the best winter tires you can buy, tires warehouse couldn't beat VW's price, I was very impressed. Basic services are a bit pricey but hey, labour is expensive and I don't have a garage and tools to do it myself so I'm not going to complain. Oh and this entire emissions scandal, please.....there is. I thing wrong with my car and it still meets our provinces standards. But hey I'll take something if they give it to me. This dealership is great, the give me the services I ask for, I am very clear about what it is I want though. Cheers, enjoy being serviced;)

I had spent toww weeks hunting for a Toyota Highlander to tow my 17' trailer and I ran into a few…read moresmall lots and a few dealerships. One dealership had a nice 2011 with a 19,900 price tag but as soon as I started to negotiate on it, the 3 year warranty came out plus the warranty /insurance on the catalytic convertor. Now the price was $25k! including gst if yu did a cash deal. I left empty handed. I saw Jacky's advert on KIJIJI and went to look at it and it was good. No pressure and a straight forward process. The best thing was he didn't push a warranty and other hidden charges on me. He did offer a 3rd party warranty if I was interested, but that was it. The car only came with one key, and Jacky offered to get a second one made up for me at no charge. I really enjoyed the experiance with Platinum Fine Cars and I would reccomend them to anyone wanting a hassle free experiance.

I don't leave reviews very often.. if ever.. but I am more than happy to do it for this particular…read moreestablishment. I hate the process of buying a vehicle.. dealership, used car lot.. I've experienced them all multiple times and I'm sorry to say but it's amazing how the stereotypes of a sleazy car salesman are alive and well in the industry.... That being said - I actually ENJOYED the experience of buying my Honda Civic at Platinum Fine Cars today! Jacky and Jacky were a complete breath of fresh air.. there were no "salesman lines" no sheisty hooks.. just 2 genuine, knowledgeable, and friendly professionals. I will recommend this establishment above all others to anyone looking to buy a used vehicle, hands down. Not a massive selection albeit a quality selection which I would take any day. Make this your first stop. I have faith that these men will not let you down.. worst case, you drive away empty handed with a renewed faith in the used car buying experience. Thank you guys for a very positive shopping experience.

i just bought a new Denali Terrain there and the service i received from start to finish was…read moreamazing , finance was so great and worked with me and did not try to pressure me like most, they helped me get best deal and trade. my sales rep was there and very open and transparent with me . last but not least the way they treat you when you pick up your car is over and beyond. they have a nice make you feel good music and revieal and they help you set everything up and even called me next day to ensure i was good. . service is beyond and people are so great,... good JOB GMC you made buying a new car such a great experience . would recomend.

Absolutely brutal service. Every single interaction with these guys beyond making their sale has…read morebeen negative.

Mac James motors was recommended to me. I went in just to take look around. Graham was a wonderful…read moresales person. He help me find a vehicle that would fit my lifestyle and at an affordable price. I am very happy with my Ford Escape! I would recommend them to all my friends. Thank you very much!

Graham was absolutely amazing, it was my first time buying a car through a dealership. I felt…read morecomfortable, he was 100 percent honest with me, about everything, and made my experience exciting and fun. I love my new can, and would definitely recommend Mac james and Graham for purchasing your vehicle! Thanks for the wonderful experience (he even went above and beyond and helped me set up my blue tooth!) :) Meaghan

Truly exceptional auto detailing. This guy is meticulous and thorough, and his prices are…read moreincredibly fair. Beats the competition for sure. Had my 5 year old car power polished and nano ceramic coating and it looks new again. Trust me, you won't regret going to Presidential Polish.

I went with my gut when I booked with Travis to clean the interior of my husbands car, a little…read moreHonda Fit, that had never been cleaned and in need of some love. I had looked at the website and the service seemed to be of a higher standard than other chain types (I was a bit afraid that if I went to bubbles it could have been a hit or miss, according to the reviews). I called and he was booked till Monday but made an exception and came in on Saturday, as our schedule would not allow us to bring the car in on Monday. I brought the car in and the clean probably took about 4 hours, after which, he called me and I picked the car up. The car looked brand new! I was really happy and relieved that I went with my gut and that my money was well spent and was worth it! He even washed the exterior and under the hood, he went over and above! I will definitely be a repeat customer :)