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Smyrna, TN

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Whataburger

2.4 (45 reviews)
Open • Open 24 hours
Updated 3 weeks ago

Order Whataburger Takeout or Delivery

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WHATABURGER ATMOSPHERE

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Recommended Reviews - Whataburger

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Reviews With Photos

Me, eating a Whataburger.

I was at the Smyrna location today and had one of their Burger and a Sausage Taquito with Cheese and both were very good. Staff was very friendly, and store was clean. I made a video about it. Look up "Eating at Whataburger for the first time!" at my YT channel "The Bald German Goes Eating"

Worst experience ever , you wait like 40 minutes and the food looks terrible also bad customer service Will never come back again

Traci B.

This was my first time at Whataburger.my burger was fabulous. The fries were delicious . the service was pretty good you order from the kiosk so it's not very personal anymore but it seems like a lot of restaurants are doing that. Restaurant was nice and clean I did not check out the restroom. If I had anything that I wish was better would be maybe the price being a little cheaper but I would definitely go back and I think that we need a Whataburger in Knoxville Tennessee.

Was not supposed to have mustard. Was supposed to have extra pickles, a decent amount of lettuce, and grilled onions.

This is by far the worst Whataburger I have ever been to. You don't get what you order and pay for and the service is slow. Your food can't be wrong and nasty and your delivery of food is slow. That just isn't right! I will not return to this location.

Not a full order!

Do their employees know how to read??? Every time I order an Unsweet (no matter the Whataburger) the give me Sweet Tea, which I can't drink because I am Diabetic. Also, giving me a less than half full container of medium onion rings is not acceptable. I'm about done with this business. While I like their food, their excessive wait times and the lack of care to get the orders right is mind boggling. Corporate needs to stop ignoring their many twitter complaints and get to fixing their company, before they start loosing business all together. I know that several people in my area are fed up with the lack of quality and service and have stopped going to their restaurants. This is sad because Whataburger was a big part of my childhood. I guess nothing last forever. I would avoid this place and go somewhere where they actually care.

Manager?

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3 years ago

Great service food taste great, and they also have a realistic taste and the food taste like a real authentic meal thank you whataburger!!!

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4 years ago

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3 years ago

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2 years ago

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2 years ago

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Page 2 of 2

Ask the Community - Whataburger

Review Highlights - Whataburger

“I rated them two stars for my last visit, and I'll give the five stars for the improvement.”

Mentioned in 2 reviews

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Zaxbys

Zaxbys

2.7(51 reviews)
1.2 mi
•$

I usually enjoy Zaxby's, but I was honestly a little disappointed with our experience today. After…read morewe had already paid for our food and were receiving our order at the drive-thru window, we asked if we could add one extra Zax Sauce. We were told it would be an additional 35¢, so we had to dig around for change just to pay for a single extra sauce. Luckily we had some otherwise I would have said forget it because why would I charge a card for 35 cents. I completely understand that businesses have to charge for extras, but after already placing and paying for an order, having to stop and search for 35¢ for one sauce felt a little excessive and left a bad impression. It's not really about the money--it was more about the customer experience and how unnecessary the interaction felt over such a small item. I'm not trying to be overly critical, but I do hope management will consider whether charging for something this minor, especially at the window after the order has already been paid for, is worth the negative customer experience.

As soon as we walked in, the employees made a face and before we ordered they asked if we were…read moredining in or takeout. We said dining in but as soon as I said that, the cashier gave a side eye to her coworker that was cleaning the tables. After that I decided to rather get it to go because they clearly didn't want us there. I would understand if we walked in closer to closing time but it had just turned 8 pm and they close at 10 pm so I'm very confused on why they're giving us attitude. I also work customer service so I would understand if we came inside last minute but we didn't. And with the faces and side eyes, they could've at least waited until we walked away and not do it right in front of our faces. Once I received my food I noticed they were missing our sauces and when I got home and took a look at my food, I saw that me and my cousin got an insanely small amount of fries. I have never received food like this at any other Zaxbys location until this one. We should've looked at previous reviews since we clearly aren't the only ones that have experienced this and if they close the dining room earlier then that should be updated on maps.

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Zaxbys
Zaxbys
Zaxbys

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Five Guys - A Five Guys cheeseburger, milkshake and regular order of fries sits on a table inside a Five Guys restaurant.

Five Guys

3.7(48 reviews)
0.1 mi
•$$

Visited December 9, 2025…read more For as long as Five Guys has been around, I had somehow never tried it - until this year. Today was my third visit to the Smyrna location, and I'm officially a fan. Service & Food: The service has been consistently friendly, and the food has been spot-on every time. For a fast-casual spot, the dining area is as clean as it gets, and the restroom was surprisingly tidy as well. Small Suggestion: My only recommendation would be to keep the pumped ketchup stocked. Other than that, the team here is absolutely killing it. Extras & Convenience: When dining in, they usually bring your food right to your table after you order at the counter- not always but a nice touch. The women's restroom has a changing table (bonus points), and there's plenty of hassle-free parking. Price Point: Expect to spend around $23 for a cheeseburger with all the toppings, a soda, and little fries. Overall, this location delivers a great experience and has officially made me a Five Guys customer whenever seeking a burger.

I had a very upsetting experience at this Five Guys location on March 20, 2026, around 9:30 PM…read more I waited outside the restroom for over 15 minutes. When the employee finally came out, instead of being respectful, she immediately gave me an aggressive attitude. When I asked if everything was okay since I had been waiting so long, she became verbally aggressive and insulted me, including calling me a "fat ass." I am currently 35 weeks pregnant and was simply trying to use the restroom. Being spoken to this way was extremely humiliating and emotionally distressing. Another individual, who claimed to be her brother, was also present and aggressively yelled at me. I felt intimidated and unsafe, especially being 35 weeks pregnant. My partner had to step in because he was shouting at me. The shift leader on duty, Corey Hedges, did not properly handle the situation and instead implied that I had escalated it. No customer should ever be treated this way, especially not by employees. This was completely unacceptable and very disappointing.

Photos
Five Guys - A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

Five Guys - A Five Guys hot dog sits on the counter in a Five Guys restaurant.

A Five Guys hot dog sits on the counter in a Five Guys restaurant.

Five Guys - A close-up photo of a person putting the top bun of their cheeseburger in front of a Five Guys catering box of toppings.

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A close-up photo of a person putting the top bun of their cheeseburger in front of a Five Guys catering box of toppings.

Panda Express

Panda Express

2.7(71 reviews)
1.2 mi
•$

#79-2021 The Panda Express on movie row near the theaters…read moreand the heavily Smyrna entertainment district. I've been in and out of here throughout the covid pandemic. Decided I'm going to update the review. It's been 2 years This is still a very very busy Panda Express it stays slammed pretty much from open doors to open closed I came in there was a little bit of a line tonight but it was all right I didn't mind waiting. The tables were kind of nasty and filthy but that was okay things were taken care of. I got my usual favorite steam brown rice on the bed with grilled teriyaki chicken on top. Like to teriyaki chicken because it's a grilled option usually I do a two entree and it always varies as I add either beef and broccoli, orange chicken or honey walnut shrimp. Because I had some ulcers a few years back I have to be careful with spicy stuff I don't drop a lot of spicy food down the old gullet anymore. I'm very careful with that that was not a fun ordeal and I don't want to go through it again. SO I do eat spicy stuff occasionally but here no it's a little too spicy ON SOME OF THEIR ENTREES. I told the manager I'm going to eat here and if you don't mind could you clean a few tables after all pretty nasty looking and full and they sent somebody out and they cleaned it out promptly which was a good thing. I didn't use the can this visit because my terminal is only about 5 minutes away. But all in all usually when I come in here every few months and she is good three and a half to four Star experience and this wasn't much of a change so I'm holding it at four stars still keep up the good work.

Those 2 mid eastern guys gotta go . This the first time I EVER walked out from panda after my food…read morewas halfway done . Ordered 2 bigger plates . The first one was fine as usual but the 2nd plates dude was too busy talking to one of the lady not sure who she was sitting on the table and talking the entire time while we were waiting for them to complete our ordered. Anyway the 2nd order never got completed we even told him he was missing 1 item . He ignored us and move on to the next customer . Either way I never expected this from PANDA !! Walked out while in the middle of an incomplete ordered . I might be impatient @ times but as I customer I don't like to be ignored when i politely waiting for my order. One time and will be last time . On way home went to the one in Murfreesboro was Great as usual .

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Panda Express
Panda Express
Panda Express

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Floyd's Burger Joint

Floyd's Burger Joint

4.6(36 reviews)
3.3 mi

So glad to see a small, family owned and operated business take a leap of faith, invest in…read morethemselves, and get it right! Such great food and better atmosphere at this burger joint, and I can't wait to watch them grow and succeed. Housed in a former Checkers, Floyd's is a drive-up with a small patio dining area, but I can absolutely see these owners growing their brand into a sit-down, full-service restaurant with multiple locations. They have the right qualities to achieve big things! Their dedication to quality and service is evident in every single aspect. Food service is a hard industry to be in, with thin profit margins, fluctuating costs, and an often fickle customer base. Many people go into the business because they think they have what it takes, and most absolutely do not. The owners of Floyd's Burger Joint are absolutely ticking all the right boxes; serving consistency great food with fantastic service. If you're in the area, do not pass this place up! If you're a local, it will quickly become a favorite!

Got here at 7:45 and they were still so happy to take our order! I felt terrible I didn't realize…read morethat they closed at 8pm. Absolutely best smash burgers in the middle Tn area. We had the Floyd's burgers, one with onion rings one with fries. Perfectly ooygooey. The pickled jalapeño were the perfect zing to complement the richness of the cheese. Our kids got the Ellie's burgers and fries. They ate it all up nothing left! Absolutely will recommend Floyd's hands down. Will be back! Great quality especially for the cost.

Photos
Floyd's Burger Joint - Picnic area and restrooms

Picnic area and restrooms

Floyd's Burger Joint - Smash cheeseburger

Smash cheeseburger

Floyd's Burger Joint

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Whataburger - burgers - Updated October 2026

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