Food was hot and fresh! Midkiff Store is my fav location. Everyone is friendly and they get me my order faster than the other stores.

All the low reviews mostly are for slow service. I have been coming to this Whataburger for many years and yes they are a bit slow but the food is always good and fresh. The faster places usually have everything under a lamp for hours. Not here. Plus everyone is friendly and helpful. read more

The food was delicious and served hot. It arrived quickly, and the service was great and very helpful with any food suggestions. The restaurant was clean and family-friendly. read more

This was probably the worst fast food burger I've ever had. Went there for the first time and it was a mix between burger king and McDonald's. The employee taking my order did not understand what I meant by "orange soda" and kept asking me until I said "FANTA," but the receipt said "orange soda". Also; it was the worst soda. It tasted like chlorine--maybe they didn't flush out the cleaning solution completely. First and only time I'll be going. read more

Whataburger - a hamburger and french fries - Fast Food Near Me - Midland, Texas

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Completely messed up my online order. Thanks for not choosing not to read the online order ticket

None of the workers want to work. Only one speaks English. They are too busy talking it looking at their phone to work. They tell you to use the machines to order instead of doing their jobs. Go to other locations where citizens work read more

ALWAYS check your order, especially if getting it to go. They'll screw it up every time.

Food is always good. Service was slow in the drive thru. They forgot my sauce. Otherwise, fine.

Whataburger as long as I can remember has always been excellent service and fresh food. This location is terrible, lady standing out in the parking lot taking order's absolutely hates her job along with the cashiers. Food is ok but our order was inaccurate. This location will not get my service again, they hate there job and it shows on there faces unfortunately. read more

Whataburger - Time and receipt of terrible service - Fast Food Near Me - Midland, Texas

The quality of this place has reached an all time low. I ordered a #2 with cheese and jalapeños. First time I get the burger there's no cheese. After I ask for cheese they remake it and it's a greasy mess and guess what no jalapeños when it's remade either. Save your money and go to one of the other locations instead they have better quality control than this place. read more

So disappointed!!!!! The fries were cold. The burger was cold. The cheese wasn't even melted. Spent $20 on two combo meals to get home too cold food. I tried calling and no one answers. Real disappointed read more

First time at a Whataburger. Have been wanting to try one since moving to Texas. We got FREE Jr. Whataburger coupons from the Midland Library and decided we would try it out today. We arrived around noon and the place was hopping. There were TONS of teens there and a handful of adults. Not the restaurant's fault but the teens were quite disgusting. We watched as groups of kids would get up and just leave all their trash on the tables. So inconsiderate and irresponsible. I felt bad for the workers to have to clean up after them. The lady who helped us was fantastic! I started my order by saying how this was our first time there and was unfamiliar with how their burgers come, etc. She was SUPER sweet and explained everything to me, not rushing me or anything. My kiddos each got a Jr. Whataburger and I got a #2 Whataburger meal (a 2 patty burger) with everything on it (Lettuce, tomato, onion, pickle and mustard). I ordered it without the bun and appreciated it being served on a platter WITH a knife and fork. The burger was great! The kids and I shared the order of fries. They were tasty and kind of reminded me of McDonald's fries. I really enjoyed my first Whataburger. We'll be back again! read more

Whataburger - My bunless Whataburger! Yum! - Fast Food Near Me - Midland, Texas

Lack of promptness for food delivery. Waited for over 20 minutes for my food to be taken to my table

Burger was cold and fries were cold as well. Ordered a bacon cheeseburger and had uncooked bacon. With all those employees just standing around you would think that at least something would be done correctly., I mean seriously waited in a long line for this. Last time I go to whataburger. Waste of money. read more

Whataburger - Raw #5 Bacon & Cheese Whataburger - Fast Food Near Me - Midland, Texas

The service was horrible, not to mention when the food came out it felt like it just came out of the refrigerator it was that cold, the men's restroom smelled like a sewer plant and looked like a bomb went off 10/10 would not recommend this sorry excuse of a restaurant to anyone read more

Terrible customer service we got there and no one even acknowledged us we waiting for someone to take our order and we were just standing there for about 5 minutes we were the only ones there to order finally someone said we'll be there and and almost 7 minutes lates they took our order, when I received my order my burger was dry even though I requested everything on it and to top it off my burger was cold I was going to returned it have them make new a new one but I didn't. Whataburger is not what it used to be. read more

To start off i was missing 2 items those items were an order of french fries and a double meat Whataburger. Not to mention that 2 other items in my order out of 7 total items were completely wrong. I had ordered a Jr. Whataburger with no cheese and they still gave me cheese on it when my daughter is severely allergic to cheese. The other item that was incorrect was a grilled chicken sandwich i asked for extra lettuce and to add mayonnaise instead i got ketchup on it and no lettuce. When i went up to the counter to correct my order and get my missing items the person behind the counter was extremely rude and refused to give me my missing food and instead accused me of stealing it and threatened to call the police... Unacceptable Whataburger. read more

It was by far the worst Whataburger I've ever been to. We ordered to dine in, it took 30 minutes to come out and it was packaged up to go. They completely ignored any changes to our order ex. No pickles, grilled onions, add cheese, etc. The employees had some friends that were standing around the counter hanging out and talking to them. One of these boys stood there with his hand in his pants the whole time. EXACTLY what you wanna see while eating a meal!! read more

Whataburger - Employee's friend with hand in his pants. - Fast Food Near Me - Midland, Texas

Double charged on online order. Actual store won't help because it is online and they have nothing to do with online orders. Then they don't know the number to customer service for complaints about the online order. Thermal want even correct and I was charged nearly 50.00. Then finally got customer service number and was told they only make statements they can't actually do anything. Then there is the fact I ordered a shake on 4 different orders and the machine is always broken but again online and they can't do anything. I don't know if it is just this one but the food is definitely not worth the headache!!!! read more

Food is good . Service is slow . Order took 18 min while waiting inside to eat at restaurant. Also the order I received wasn't mine . Had to let them know I got someone else's order. Dissatisfied with the whole dine in experience. read more

I was visiting Midland from Colorado and was told that I had to have a Whataburger. Hesitant of any burger chain really given how many of them that there really are, I expected the plain ol' fast food burger. I was happily surprised by the opposite. I got the regular Whataburger combo and when I was done with it I immediately wanted another one. The burger, although incredibly simple and regular was very very flavorful and just worked well with everything else. I could actually taste the beef, cheese, and condiments all separately. I was also happily suprised by the actual beef flavor that came through in the burger. It wasn't overpowered with spices or grease and tasted like a solid burger. I instantly wanted another one which usually doesn't happen that often from a "chain" location. The french fries were also very crisp and fresh and had a nice seasoning on them that enhanced the natural potato flavor without overpowering it with oil, salt, or any other mystery flavors that sometimes appear in french fries. I arrived about 12:45 which was still during the lunch rush and as expected the place was completely full but that didn't seem to stop the service. We only waited about 5 minutes for our food to be brought to us, which was also a nice change, and everything was correct, hot and fresh. Another thing I didn't expect was the soda, as weird as that sounds. There was a different ratio of syrup to soda water which made a different overall flavor in the soda. Not sure if it was a Texas thing that made it different or just something different they were doing at this location, but the flavor was much better. I tried the Dr. Pepper and Fanta, and both were much more flavorful than I was used too. Overall I was very happy with my visit and returned two more times for the breakfast which was also pretty fantastic. Very simplistic, but very delicious. I wish we had one near me in Colorado. read more

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Service was very slow, if I'm being honest one of the slowest fast food places I have been to, but food was pretty good just slow service

I'm driving thru Texas and I've never had whataburger, I got the #6 bacon avocado burger with a large fry and drink, the staff wasn't the nicest but were inherently rude just not that helpful, as I was eating my food, the burger started to get cold much faster than any burger I've ever had, it actually tasted pretty good like a good bacon avocado burger, but it was fridge temp before my friends got their food, it might've been the avocado tho, the frys just seemed like McDonald's that has been sitting out longer and got dryer, there still better than In N Out fries but nothing amazing, and for a large I got a huge Texas sized drink which makes sense but the fries were barely bigger than the medium, i thought everything was bigger in Texas lol, anyways I actually could've given this place a 4 star review cuz I actually liked the food as I was eating it, but after... that was another situation, i know the normal "oh crap" feeling after fast food and I got that but 10 times worse, i slept it off and it didn't help, maybe it's just food poisoning but either way I do not feel good after eating whataburger, worse than a hangover, caused me to not keep my breakfast down the next day either, i was excited to try this place and it's nice to say I went but I probably won't be coming back. read more

Whataburger - The huge Texan sized drink compared to my fist that would definitely not be sold in New York or Cali. - Fast Food Near Me - Midland, Texas

Stopped by before work. By far one of the best lunches ive had in a while good food cooked right

Whataburger -- service #734, S. Espinpza Manager 0629 10/13/2021 Slow window service, 15+ mins. Wrong order, Manager unwilling speak. After waiting 15+ for a wrong order. I had to return to get my correct order. 5-6 cars in drive through, 1 person behind the counter, 3 people in an office. I asked for help, the one person went to the office Then told me to wait per the manager 3mins later. I asked for the correct order (paid) and to speak to a manager. Jr. Manager came out as did her JOB. Espinoza did not offer any guidance of respect, That poor service is a reflection of the Manager. WHAT-A-WAY to treat a LONG TIME WHATABURGER CUSTOMER read more

Don't go here if you actually want service, wait almost 30 mins to not even get service. Food isn't worth it for almost 10 bucks a meal either read more

Just ate at this what a burger. The commercial about not cooking until ordered does not apply to this location. I just barely had time to sit down and my food was delivered. The meat was so cold it could even melt the cheese. Don't waste your money on this location. Wish I could give something below a one here. read more

This place has the worst service ever if I could give 0 stars I would. Food is not good quality either. Never returning

Service Is Love Budget The fact they take about 30 minutes to make a burger is bull, and when we finally got to order the dumb bitch couldn't even hear us.. We had to repeat the order two times. I did expect this from a poor side where there is apartments in the area. Smh the service is shit read more

The Dr Pepper is always nasty idk if it's stock issues or what but they definitely changed something so I honestly don't recommend the Dr Pepper. read more

Food was lukewarm. Should be hot. Onion rings were undercooked. They should be crispy. Staff was friendly, tho. Probably wouldn't spend the money there agian. read more

All the younger staff was just flirting with each other. I walked got my order and check it one of my order was wrong not only did I have to wait 20 mins for my remake "they forgot about it" and another thing is I saw one worker with a white shirt guessing a higher employee, touch about 5 sandwiches/ burgers without gloves and not only that but change the trash. read more

Old, tired facility - in need of a thorough cleaning and paint. Staff are pleasant, but they don't pay attention. My order was doubled and charged on a credit card. When I raised the question, the cashier said, "Can I give you cash back? That'd be easier for me!" The standard Whataburger table numbers weren't used. In their place, snow cone cups were inverted with hand-written numbers on them. I inquired and the cashier said, "People kept stealing them. My boss keeps the plastic ones in his car." Food was fine but the experience was the worst I've had in decades at a Whataburger. Stay away. read more

So me and my sister went here and we went through the drive thru and the lady wouldn't let us pull up and see the menu. And then we tried fixing our order to what my sister actually wanted and they messed up the entire order after going there and were completely rude the entire time. read more

Went to the WHATABURGER on big spring. Got to the speaker. Weren't taking card. Had to wait in line cause there's no way out. 45 minutes wasted. Came to this location. The guy came out with an iPad and took our order. Got our food at the window. I'll drive the extra mile to come here. Never going to the BS location. Gonna come here from now on! read more

Joannie is the absolute best. She always greets me with a smile and has made sure my order was made correctly! She is the best and I look forward to visiting her store at least once every week for a great breakfast (with crispy crispy bacon on our taquitos!!) read more

I love a good WB, but I've never had more mistakes at a single one until this one. I've received two patty melts on two occasions with just cheese...nothing else. Two days ago ordered a honey bbq chicken strip sandwich, checked receipt on the bag, it all checked out...got home and opened a cheese burger with some strange tangy sauce and mustard. Not one to ever give any place one star, especially my beloved whataburger, but this one has got to get it together. Also whenever my order has been correct half the time it's been cold because I've waited almost 45 minutes for a simple burger. It's been a mess the past 6 months. Avoid it. read more

Didn't get our order right and they acted like it was our fault. The food was good service was fast.

Horrible. Cold burgers and fries. Dried out stale bun. Too much mustard on jr size burger and a big chunk of lettuce for a hamburger patty that was almost see through it was that thin. I don't eat fast food that often but I for sure will not be going back to Whataburger. Considering it's a TX icon they should be embarrassed by the quality of their food read more

Went this morning about 7:30am for a biscuit and drink. Decided to go to drive thru as there was only 1 car ahead of me and parking lot was mostly bare. Waited 20 minutes to get to place my order. Heard employees out back laughing and talking. They offered no explanation for the delay. Horrible, horrible customer service. read more