1. Westover Air Force Inns

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Chicopee, MA

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Westover Air Force Inns

5.0 (1 review)
ModerateHotels

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14 years ago

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Residence Inn Springfield Chicopee - Room 314 sleep and living area

Residence Inn Springfield Chicopee

(34 reviews)

$$

Beautiful hotel in Chicopee. We had a free room and decided to spend the night after the…read moreUconn/umass football game even though we live only about an hour away. They even upgraded us from a one bedroom to a two bedroom suite which was a nice touch and one of the reasons we love the Marriott brand (we are gold elite). Room was modern, clean, roomy and well appointed with lots of towels, bar soap, lotion, shampoo. The showers have full size shampoo, conditioner and liquid soap. Breakfast was decent with selection of hot/cold items with good amount of seating in the lobby and courtyard. Five Guys, Buffalo Wild Wings and Petsmart share the same driveway and easy to walk to if you don't feel like driving anyplace.

This is my second time staying at this hotel. I stayed here two years ago, October 24. It's a great…read morehotel if you have to spend more than a day and you are with a group of people. so there were three of us in the room and we were there for an event that was weekend long and it's great because you'll have a a refrigerator to store your food and your kitchen so that you can prepare things you need not only in the room but for events we were attending so that was great. The service is great. They have a really good breakfast in the morning downstairs French toast and eggs, fruit, yogurt and do much more you can make your own waffle. There is coffee and tea all day long and again the service at the front desk is great they help with information and directions. It was superb. We really enjoyed our stay. We will be back in October. The only downside is that the room smelled stale and the television in the living room didn't work.

Quality Inn Chicopee-Springfield

Quality Inn Chicopee-Springfield

(25 reviews)

$$

Invasive ID Requirements at Check-in and Lack of Safe Feeling…read more In July 2019, I spent one night at the Quality Inn in Chicopee, MA. It was a layover during a long car trip. The staff member who checked me in asked for my credit card and driver's license. That seemed normal - to confirm my ID. However, she then photocopied my driver's license and kept the copy. This is the first time in decades of travel in various US cities and states that a hotel took a photo copy of my license. During my stay, I sent a linkedin message to a member of the hotel firm's executive leadership describing what happened and my concerns. I asked that they please let me know why the copy is needed? And, what is done with the copy after I check out? Is it kept on file? Discarded? If discarded, is it shredded or placed in a secure "to shred" bin? Overall, staff were nice. More than a month later, I have not received any response. I did talk with the desk staff at check out - and asked about the license photo copy. She said it's done for all quests. The staff member offered to give me back the photo copy of my license (which I took). She opened a desktop file drawer which had the same paperwork for the entire house. I don't mind showing my ID but who knows how many copies they make and with whom they shared that information. I made my reservation at the last minute so I had a limited number of hotels to book. In the past, I've stayed at Quality/Choice Inn hotels and felt they were decent and at a good price. Unfortunately, this was not the case in Chicopee. The other issue I have with this location is safety. I did not feel safe at the hotel right away and during the stay. I have stayed in many hotels - Choice and others and have rarely felt this way. Even in ones off the interstate and/or in industrial areas, as this hotel was situated. I hope my feedback - via this forum, and other follow ups with the hotel firm directly - serves to improve the experience and practices at this location. Final thoughts - old infrastructure, lots of steps, not many ramps. Not fully ADA compliant. If you have to stay here, ask for a room in the new portion of the building.

This place was seriously in need of upgrading and repairs. It should be taken out of circulation…read moreand redone. Everything was falling apart just too decrepit to even describe. The pillowcases and sheets and towels didn't look like they were even clean... In other words when they would redo the room after a guest left . They would leave the old towels that were sitting there. If they looked clean enough they would just reuse them . It just was terrible. Don't fall for the cheap price ... this is probably the reason

Econo-Lodge

Econo-Lodge

(5 reviews)

$$

Yea... sooo after a night of the Boston Pops, great friends, and a bit of booze, the man and I…read moredecided it was in our best interest to find some place to spend the night considering it was a 2 and a half hour drive home. It was about midnight on a Saturday and we called about 20 different places before hitting the jackpot (*cough*) with the Econo-Lodge. On the plus side, they are located right off the Pike, and was easy to find. We parked the car, and walked in. The hallways smelled like cat piss, and the room was tidy. For the first night way from the baby, I slept like a log... probably because I was exhausted, and not because it was cozy. The man showered the next morning (I decided to wait until we got home). Got all the way home, and he realized he left his chain behind. We called about a dozen times... they couldn't find it. Which translates into someone couldn't find it..... In their own pocket. *sigh* Whatever. Now I know what to get him for Christmas.

The good: Right next to an awesome 50's diner. Right off the Mass Pike. Nice outdoor pool and many…read more1st floor rooms open right out onto the pool area. Staff are pretty nice. The bad: It's kinda a dumpy, frumpy, funky smelling place. Wouldn't describe it as scary... but yeah, not cozy either. Don't stay here if you can afford better, seriously. Certainly don't stay here if it's more than one or two nights. Beds are hard. Hotel runs out of hot water some mornings. Smells like mold. There's a hotel employee who sits in the breakfast room every morning staring at people eat. I think he's there to make sure no one "steals" breakfast food. Creepy.

Westover Air Force Inns - hotels - Updated October 2026

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