My wife and I stayed a week while vacationing in the Pioneer Valley. Susan was the most gracious…read moreand accommodating host. Her three course breakfasts were delicious and a highlight of the trip. We didn't eat lunch all week! She served in her charming back yard to allay COVID concerns. Each room was charming and had an additional "sitting room" besides. When guests who arrived before us left, she kindly moved us into their larger room; at her suggestion! She kept us informed about weather predictions and made helpful suggestions about dining and local sites. The location made for an easy drive throughout the Connecticut River Valley and Mohawk Valley. We couldn't have asked for a more pleasant experience!

I have gone to Susan for a couple of facials and I absolutely adore the charming and peaceful…read moreatmosphere, the products and the relaxing, caring treatment. Susan is able to answer questions and provides a wonderful experience. My skin still looks glowy and hydrated five days later. Will absolutely be back and definitely recommend.

My partner and I had a wonderful stay at this unique Bed & Breakfast. The house is full of…read morewonderfully endearing antiques (including the several well-decorated outdoor patios), and Jay's warm hospitality makes it an incredibly comfortable stay. From the home-made sangria we enjoyed on our first night to the breakfast we ate before checking out, Jay's Bed & Breakfast is a hidden oasis in Holyoke.

Jay is AMAZING!!!! Best place to stay! Best food! Best…read morepeople! I stay here every summer for a few weeks and it's always amazing!

We booked through AirBNB so breakfast isn't included when you book that way. Just an FYI…read more We had such an amazing time staying in the White Rose Guest Cottage. It was immaculate, and perfectly cozy and welcoming. Pat (the host) sent flawless directions on how to get there and where to park, and greeted us when we arrived. She told us all about the unit and even offered a suggestion for dinner when we asked about local restaurants (the Yarde Tavern she recommended was superb). It was exceptionally cold outside the weekend we stayed, but we had no issues with heat inside the unit... we were nice and toasty warm the entire time. We loved the included coffee and had several cups during our stay. The notes about the area and even the local water were so helpful, and I felt completely comfortable drinking the tap water. Everything about our stay was perfect... it felt like a home away from home and had amazing little appointments (like extra blankets) that made it feel so wonderfully homey and comfortable. The unit itself is gorgeous and decorated with all the right little touches. The bathroom is AMAZING - I wish I had the same at home! My husband works while on the road, so having a solid internet connection was much appreciated! Often in hotels you have speed problems, but we had none. Outstanding! And having the extra space in the second bedroom where he could set up his laptop was a great bonus as well. As you can tell, we truly loved our experience staying here. I can't say enough good things about it. We love the area and will definitely stay at the White Rose BNB when we come back for another visit. HIGHLY recommended!! Ps. Have breakfast at Sylvester's and browse Thorns Marketplace in Northampton. Get a treat at The Pie Bar in Florence. Have dinner and a movie in South Hadley. Get dinner and donuts in Amherst. All a short drive away!!

I heart B&B's. If we have a choice, we would ALWAYS stay in one, and especially if that one has…read moreit's own private cottage (see my review of the Hale Lani on the lovely Island of Kauai) The White Rose is an exceptionally elegant place to stay. It is only the cottage that is available for guests and the price is quite reasonable. Pat, the owner, has thought of everything practical and tied it all together in elegance. The cottage sleeps 2 - 6 people and is really a super large room with a loft but part of the great room is sectioned off by an armoir and curtain with a queen size bed enclosed. The floor to ceiling curtains give a bit of wimsy to the room that is tastefully decorated. Fisher speakers are part and parcel to the entertainment system. (I wasn't able to try them out but the next time we definately will) The leather couch and loveseat were perfect for sitting around and talking until 1am. The dining room table was roomy enough for dinner and glasses of wine. The galley style kitchen was well stocked with paper towels, sandwich bags, cutlery, pans, mugs, wine glasses, bowls, decent steak knives and coffee condiments among so many other things. The palate for the kitchen is a gorgeous red, black wrought iron and stainless steel. The bathroom was roomy and had so many towels! I love that! There was bar soap, and a simple shampoo. Also decorated quite nicely. The skylight brightened the room during the day and allowed for bug-free star gazing at night. The Loft had a king size bed that was uber comfortable, an excess of blankies, a lovely mirror and a table with chairs along with a wing back sitting chair. Lots of rubber coated hangers and an iron and ironing board were in the space as well. Another star-gazing skylight available. Did I mention there was a washer and dryer along with a hand-wash airdryiing set up? Fridge stocked with bottled water too and coffee in the freezer. Lovely and well-kept gardens and a breakfast to die for! Pat is quite accommodating and super nice. Tell her Joanne, Atom and Ron sent you!

I recently stayed at the B & B and found it to be a pleasant experience from start to finish…read more Booking was easy and the rate was reasonable. Cheryl gave me a useful orientation to the room and amenities. The room was spacious, clean, and comfortable and was nicely stocked with beverages and snacks. The B & B is located within an easy walk to the campus of the Williston Northampton School (where I attended an event) and various shops and restaurants. I'll stay here again.

A beautiful and convenient place to stay in downtown Easthampton. From the lovely flowers outside…read moreto the thoughtfully stocked breakfast area, it was a perfect place for our small family to stay during our last visit to western mass. We're looking forward to staying here again.

I love this place. We had a family emergency and we needed a room as soon as possible. They were…read moremore then happy to squeeze us in and were very empathetic about the situation. The decor is wonderful, and they were really so incredibly kind. All the food was made fresh and we actually brought my younger sister (A student at the nearby college) with us to breakfast with no extra charge. Final comments: This place is fantastic, and we plan to stay there again when we visit my sister.

24 Hours before my arrival on Thanksgiving Eve, Grandmary's cancelled my reservation. Apparently…read morethe owners had to leave town and they have no staff or manager to take care of things or their guests. Now last minute I have to try to find another place to stay. I will never ever make plans to stay here again.

There are lots of good things to say about the hotel. The staff is friendly and helpful. The rooms…read moreare in great shape. Didn't feel totally secure standing in the tub but I am almost 80 Breakfast was typical and well watched over. My only complaint was that the only elevator was out of service and still is.

Don't use Bookonline or any third parties, book through the D! Noah was at the front desk and was…read moreamazing- he helped me to use a very old gift card from a family member and got us a room upgrade. So excited for our stay!

The food was hot and delicious scrambled eggs so light and airy and bagels…read more The room was very comfortable but no hand soap or hand lotion otherwise it was very good and a great price. The free breakfast was 6-10 am and so many options to choose from. Can't wait to come back!

It was my first stay at a Tru by Hilton, and it was good to know that a hot breakfast was included…read moresince we were planning on an early start the next day. Checking in, we asked for our free water and was handed two bottles and a snack in a paper bag. The room card worked for checking out the pool, but not the Fitness Center or Laundry Room. Seems they're trying to convert their guests to using the app, but I wasn't interested. The room was basic. Two beds, a desk area, a ledge on which was set the flat screen tv which doubled as a mirror for us. Mini fridge, and open clothing hanging area, additional wall hangers perfect for 3 to use for a jacket and a mask or purse. The hair dryer hung in the bathroom in a cloth bag. No more mini bottles, as they had soap and lotions dispensers attached to the wall (sadly empty, as they weren't see through, which makes the staff guess at when to refill). The shower glass was completely see through, however, which causes trouble for friends sharing a room who just don't feel comfortable being THAT intimate. The courtesy breakfast was pretty good though. The star was the pancake maker, which poured out batter at the wave of a hand to cook them up fresh as it travelled along the conveyor belt. There was also warm oatmeal to be enjoyed with the optional accompaniments: brown sugar, dried cranberries, sliced almonds. I spotted individual yogurts and milk that I poured in a mini fridge. We had scrambled eggs and sausages sitting in heating trays that were refilled by the lady manning the breakfast station as we dined. There was also bread and bagels available for toasting, and I spotted a microwave we could access if needed. We took advantage of the option to check out online once the car was packed for our departure. Nothing grand, but it was sufficient for our needs.

We had an acceptable stay here. Very friendly and helpful staff and very clean rooms and common…read moreareas. The place is outdated, parking is a bit tight and the rooms are not quiet at all. Pool was out of service on our visit. Breakfast is very limited but you can make it work. We would probably return if our two favorite options were booked. It's good enough, just not all that great.

Let me say that I would consider Quality Inn should be named Un-Quality Inn. When I first made the…read morereservation, I did not realize that the hotel reservation would be handled by a third party and so was surprised that the hotel was unable to change or adjust my reservation. I was put into a "suite" that I didn't ask for instead of a basic room and paid the hefty price. The two night stay cost close nearly four figures. This place is a Motor Lodge, not a true hotel. Room had flies and was dirty. The sink only put out very cold water. I will say that there were towels and two bars of soap but guess what- - - they were just now out of toothbrushes! Surprise!

We found a very affordable room here for the first weekend of The Big E. The area itself has quite…read morea few amenities from Dunkin to Starbucks, Target, fast food, convenience, etc. The lobby is pretty basic and comparable to other Fairfields I've stayed at. The room itself left a lot to be desired. First, it smelled like sweaty gym socks and of course the hotel was full so no option to switch rooms nor did they make any effort to alleviate the atrocious smell. Secondly, the wall paper was peeling off both in the room and in the bathroom. Third, the bathroom was not clean. The tub was disgusting. There was hair left around the room and we were a little nervous to sleep in the beds. Breakfast was included and standard continental offerings - make your own waffles, some form of scrambled egg, breakfast meats and usually a steamed packaged item, cereals, yogurts, granola and oatmeal with assorted juices and coffee that was so bad I spit it out. I am a frequent Marriott guest and this definitely left a lot to be desired.

This is our third trip and is now our go-to hotel when we need to be with our soon at U Mass…read moreAmherst. The free breakfast is great, but they seem to only have one person to run it. On our last visit, that person called in sick. BUT they refunded each room $30 for it. And when I think about it, that almost paid for our alternative breakfast at the Cracker Barrel next door. I sat in the lobby that morning and listened to how they handled various customer issues. They are very responsive and professional. I would only suggest that housekeeping be more proactive. They knew there would be four guests, so I shouldn't have had to asked for enough towels every day (they would have 4 bath towels, but only 2 face towels and 2 hand towels.