I started going here ever since I moved and I've never had a problem with any cleaners it's always…read morejust the same routine, however every time I step foot inside Greenbriar cleaners as silly as it might sound but I always just feel positive vibes. Everyone is super kind and always makes sure I am satisfied with my clothes and they take very good care of my clothes and my babies clothes that are super delicate, they know how much my little ones outfits mean to me. If you're looking for a place to not just get the job done perfectly and pay attention to the little details, this is it. I usually only review restaurants and fast food, I've never had such a great unique experience with other places that made me want to leave a review. Never thought I'd be a regular in something other than food lol. Thank you Greenbriar cleaners for always taking care of mine and my family's belongings!

awesome service and even did a 1 day rush job for me!! Would never go anywhere else, always my…read morenumber 1 go to place for cleaning and tailoring.

NOTE: NEW ADDRESS: 14171 St. Germain Road, Centreville, VA 20121 (in Shopping Center with Giant,…read morethis location is right next to Citibank) They have recently moved from Braddock address listed on Yelp. This place is great!!!!!! I had an emergency where I needed a dress steamed and they were able to do it in five min at a great cost!! No other cleaner nearby would do it in less than a day (and I called ten other cleaners). I would definitely recommend and they are very nice too!!!!

I really wish I could give this place a negative rating if I could…read more... 1. This place is way too over priced. They charged my blouses as a dress when it CLEARLY was a blouse. They will over charge you SO MUCH compared to any other dry cleaners I've ever been to. 2. I came back home with a cardigan that had 7 different holes in my sweater... was so upset and frustrated. I called them back and the lady said sweaters tear during the process if it's too thin. Why did they charge as a heavy sweater then? And if it was damaged, why didn't they call me to let me know that it was damaged before I picked it up? The lady transferred me over to this guy (assuming it's the owner) and he said I already had holes in my sweater. Cleaners call their customers when they spot any flaws before beginning their process of dry cleaning but I didn't receive a single call. I wouldn't have dropped my sweater at the cleaners in the first place if I had any disorientation on my clothes. What's the point of paying to get something dry cleaned if it has flaws already? Extremely rudely, he said he would try fixing it by sewing the holes together. How can I trust this place with anything? He should clearly know that this type of fabric CANNOT be sewed together! I wasted my money on dry cleaning clothes that I can NEVER wear again... And he just hung up the phone on me without any apology. 3. Customer service is complete garbage. They were rude ever since the time I dropped off my clothes until the time I was hung up over the phone. They're careless about their customers. I've heard so many people say horrible this place was but because of their great ratings, I wanted to give it a shot. THAT WAS A HORRIBLE MISTAKE! Do NOT go here unless you want to get your clothes damaged. You'll definitely waste your money and better yet, you'll come home feeling like poop.

Friendly service and they work fast! That 35 years of experience shines!…read more I went in to tailor my pants and needed it asap. She literally took 2-3 minutes and was done! I was a bit worried cuz all I saw was some chalk markings. We needed it the same day which was not a problem. It costed me 14 bucks! That's it! Amazing work too as it fit perfectly!!!! I had a bad experience as the j.crew in Tysons galleria and ruined my pants! Will be going here from now on out! Super friendly and super awesome pro skills!

Quality was poor. They broke a large button on the front of my blazer - it was obvious - but I…read moredidn't notice it until I got home. They aren't inexpensive either. I was shocked. You can see from the mark that there was an entire button there - they must have pressed it too hard.

Just dropped off my wedding dress to this cleaners located next to Dunkin' Donuts…read more The owner is a Korean man, who is very kind! He specializes in cleaning wedding dresses, which makes me feel more at ease to leave my beautiful gown with him. He told me my dress would be ready in a week! How quick! The cost was $120, plus the box for long term storage was $40. I find that the rate is great and cheaper than other options. I will report back next week on the quality!

Fair Lakes cleaners is a fantastic establishment. The owner couldn't be more courteous or…read moreprofessional. I give my 1000/10 endorsement. Ps. I know Jason J. and he doesn't donate to charity. He ordered the last ice cream in front of my 7yr old and ate it in front of him with no remorse. He's a curmudgeony old fart.

I dropped off some items for my mom (she raves about this place) this past Friday. I was next door…read morein the middle of a manicure and wanted to drop these items off before the dry cleaners closed. The woman working behind the counter greeted me and she was so sweet! She thoroughly checked the items and after I mentioned my mom raving about this place, she actually remembered who she was! Prices are more reasonable! They actually CLEAN CLEAN the clothes! The woman behind the counter (assuming she was the owner), even walked my other times to my car because my nails were soaking! Amazing service, amazing customer service! Although I don't live in Gainesville, I will gladly start to bring my dry cleaning here! Support small businesses!

Super excited that this is a 24-7 hours cleaners. You can drop off and pick up your laundry at any…read moretime. It's exceptionally convenient for people with busy day schedules.

Best service, kind people, good prices. So glad I found them after the other place I went was sold…read moreto a big cleaner service and the first time I used them 3 of my husband's shirts came back with broken buttons. I've never experienced that at Carousel!

I brought a brand new dress for very minor alterations and made plans to pick it up a week later on…read morea Friday. Also got it cleaned to further patronize the business. I arrived on the day and to my surprise...THEY WERE CLOSED!!! No warning and in fact he knew the importance of having it by Friday. Wouldn't have been so bad if they'd told me, but we agreed on Friday. I didn't get to attend my event, more wasted money, and don't appreciate that the owner found it funny. I'm convinced that any other business of this type and size could have handled this small task. As for the quality of the work, I'll write another review if I ever have another reason to wear the dress. It's been altered so I can't even sell it. What a waste of my time, money, and effort.

I've taken in everything from drapes and bedspreads to clothing and alterations. They do a…read morebeautiful job, and the people there are so friendly. I'm so glad I found then

Very greedy place.I've been a customer before however I came to get a dress altered that had a long…read moretrain and the guy started pinning what needed to be done then he said to come back the next day when the actual sewing lady is there to decided a better fit. I go the next morning she does the pinning then I get to the register they start talking in their language and then told me $150. $150?!! is insane for a dress alteration I've been to them before and got charged WAY much less. I told them that was super high and the lady snatched the dress from the counter and whispered "such a waste of time" and starting taking the pins out. Very nasty behavior and rude I will not be going back.

On Breaking Bad, Huell says, "That was an act of God. You can't account for no act of God."…read more So when someone's random pen found their way into my dress shirt and exploded during cleaning... What could I say or do? Unfortunately, out of the batch of shirts that I'd sent (7 in total + 1 suit), the only ones that got ruined were my wedding day dress shirt, and another more casual button down I'd received as a birthday gift from my sister and brother in law. They were also unfortunately the two most expensive shirts out of the group. You can imagine my surprise when I went to go pick up my dry cleaning. $400 dress shirt (not including tailoring), just gone. The lady at the register (owner I'm assuming), was super apologetic. She knew immediately how expensive the shirt was (kept mentioning it repeatedly) and offered compensation in any way she could. She asked me to provide valuation on the damaged clothes and give her a number and they'd cover the cost of the damaged items. S**t happens, I get it. It happens to all businesses, good and bad. I respond poorly sometimes, I respond better at others. I appreciate how upfront they were about the damage that occurred and their willingness to make amends for the mistake. For me especially there was sentiment involved with the damaged clothing, but this could have very well happened to just about anyone else. I can say that I've never had a problem with this business before, am not having any problems with them now as we're currently working the situation out, and don't expect to have any problems with them in the future. I dropped off another batch of dress shirts after I'd received the bad news. A+ for service. *Side note for people unaccustomed to dealing with 1st generation Asians for whom English is not their first language: what might be construed as "rude" is an unfortunate consequence of clashing cultures. Even when Korean / Chinese / Vietnamese etc. people speak to each other in their native languages, to the unaccustomed ear the tone sounds rude. Asian languages (with the exception of Japanese in my opinion) sound very combative. So imagine a non-native speaker trying to learn the intonations and mannerisms of dealing with English speaking customers. It's tough. I'd suggest keeping an open mind when dealing with English-as-a-second-language folk and what you might perceive to be as rude as them making their best effort to communicate in the only way they know how, which is not intentionally trying to sound or be rude. Who in their right mind is rude on purpose to someone trying to spend money in their establishment? (Well, I suppose there are exceptions... but they have to be few and far between).

Desire your dry cleaning to smell like body odor? Go to Fair Center Cleaners in Fair Lakes Shopping…read moreCenter! I return a dry-cleaned suit jacket because the arm pits still smelled after Fair Center Cleaners' initial service. I specifically explained this a re-clean because they didn't clean it effectively the first time. Upon picking up the jacket the second time, the same smell exists and is easily detected by waving the jacket around. The staff claim they can't smell any body odor. I was absolutely appalled 1) that they claimed they couldn't smell it and 2) they refused to return the paid amount $8.50. Why would I bother to give them a third chance to 'clean' it again. I explained I have been coming here for a number of years (mostly laundry not dry-cleaning) and asked why they are they lying, not providing a cleaned product, and do they not care about retaining customers. The owner said, 'We don't need your business.' Well there you have it folks, consider finding a dry cleaner that actually needs customers instead of taking money for continued failed service. And note this is not an isolated incident, read complaints from other past customers both on Yelp and Google.