Used CleanMart for the first time to get 2 suits and a couple of blouses/button downs dry cleaned…read more The lady who took my clothes was very friendly. The service was super fast (done same day since I dropped off before 9am) and items delivered perfectly clean and pressed. Pricing is very competative. Will continue to use their services in the future.

Same day service and reasonably priced. Plus right off the 50 so I can stop by either on the way to…read morework or on the way back.

She's great at what she does. She can do what another dry cleaners nearby can't: clean a wool,…read moreleather, nylon combo coat and an Indian saree with sequins. I went to her maybe five times total. I'm giving her less than 5 stars because I think she financially took advantage of me. The first 2 times I went, I had 2 Burberry coats cleaned: one puffer Burberry coat and one wool, leather, nylon Burberry coat. For the 1st coat, she said it was $35 and said I could pay later when I pick it up, which I did. For the 2nd coat, she said she's not sure what to charge me because it'll depend on some things. When I picked it up, she asked if $85 was okay because it was high. I said yes and paid for it. The 3rd time I went, I had slacks hemmed. She noticed my LV bag and commented on it. She talked about how she had Chanel, LV, Burberry, etc. bags and clothes. She asked me where I lived and made comments about how expensive the area was and asked if I lived alone and where my family lived. It's as if she was (financially) measuring me up. She didn't give me a price and said I can pay later, which I did. I don't remember how much I paid. I just know she seemed to withhold the price until after she's done the work. The 4th time I came, I had the purple fabric from my picture shortened by maybe 2 inches max. She looked at my LV bag again. This time, she asked me what my job was, where I was from, and if I had family in the area. Again, she didn't give me a price and said she'd think about it and call me with a price later. She called and left a message asking me to pay $30 in cash. I brought the cash for the 5th time I went... The 5th and final time I went, I brought the white and yellow cotton fabric from my picture on Yelp and asked her to cut and hem them. I bought them from Michael's, and they were each 2 yards long. She said she will give me a price for all three fabrics and that I didn't need to pay for the purple until later. For the white and yellow fabrics, they were each 2 yards long and freshly cut at Michael's and only needed to be shortened and hemmed. The yellow one needed to be shortened the most. She asked for $160 for all the fabrics. When I asked around, everyone from friends to dry cleaners said I paid too much and she was taking advantage of me. I didn't want to go back ever again, but then I had an Indian saree that needed to be cleaned after attending a wedding. I went to two dry cleaners before I came back here. Both of those places said they couldn't clean it due to the sequins. So I went to her again, and again she wanted to charge me about $100. I said okay, but then when I called my sister a min. later, she said it was only like $7 at ZIPS. My sister has the same dress but in a different color. She said the sequins came out fine and they did a great job. I immediately walked back in and told the owner that I'd like my dress back. She bent over the counter and clung onto my dress, like she was protecting a pet. She said "Noo... is it because it's too expensive? Okay! How about $50?" I said, "No, I don't need to clean it anymore." She said, "It's okay.. you can tell me. What's your price?" I was appalled with how quickly she went from $100 to $50. That right there told me all I needed to know. I told her my sister paid $7 at ZIPS. She said that's impossible and that's too low. She asked me if I would do it for $30 or something. At that point, I was pissed. So she was going to profit by $70 off of me? I never went back since. She's nice. She's great at her job. She just might hustle you lol.

Very happy with the service they provided to me! The owner genuinely cares about her customers, and…read moretheir experience. She will happily talk with you about your occupation, not just the work you need done in the store. My company I work for uses the shop for all of its employees to have alterations done, free of cost to the employee, and the service provided is top-tier. I would happily get any and all alterations done here, even if it meant driving a bit to get there, or paying a bit extra. Truly someone who cares and looks out for you. That, in my mind, makes or breaks a business. The owner is a gem to the business, and the industry as a whole.

Super disappointed with damage that they claimed zero responsibility for. I bought a brand new…read morecustom-made suit for my 20yo son 6 months ago for an event. He wore it for the event and we brought it to Zips for dry cleaning. I dropped it off along with 10 other items on Aug 30th, and I came to pick it up tonight on 9/12 (not often out this way). The dude grabbed most of our items off the conveyor, then disappeared to the back. He came back with my son's suit jacket, not cleaned, with every one of his front buttons missing or destroyed/broken in half. They said when it was received, it was inspected before cleaning and the buttons were discovered as broken/missing. We know my son didn't break the buttons on his brand new suit, and we dropped it off with buttons intact. They claim that's how it was received. One button falling off, that I could find explainable. But a button literally cracked in half and the other not just missing but the threads looking like they were stretched to the max before the button tore free...that looks like obvious damage to me. They credited me the cost of the cleaning ($3.50), but they claimed zero responsibility for the damage.

Every time I dropped in I always got the best customer service. They do need to explain how their…read morepoints system works.

They did a great job for a bridesmaids dress alteration. Team was capable, measured quickly as a…read morewalk in, had good advice and the end product looked great! Thank you

Brought in a par of J.Crew chinos to get hemmed. They had a 34" inseam with a 3/4 hem. I asked for…read morethem to be hemmed just one hem's width (about 3/4-1") to bring the inseam to about 33". When I picked the up, the thread color they used way much lighter than the stitches on the rest of the pants. I asked for a redo with a thread color that was closer to the original. They re-did the stitching, but also hemmed them again, so now the inseam is just under 32" and the pants are now way too short.

Clean and well run, and their wash and fold service was quick and reasonable…read more The kicker is the high praise from my preschooler who unprompted said she prefers this place to where I usually have linens cleaned. If they weren't in the wrong direction of a bad permanent traffic jam (it takes me 45 minutes to get there and they are not far away), they would be my permanent go-to service. As it is I save up laundry for when I know I'm going to have another reason to be in the area! Top-notch.

Our washer at home broke while we were going through a busy time and I brought our laundry here for…read morewash and fold. It was returned to me with an expensive and loved piece of clothing missing. They offered us $50 credit as an apology. Don't drop off your clothes here - they'll steal from you and try to use it to drum up more of your business. Yeah right.

My first, and definitely not my last time using the washing company. I travel a lot for work, and…read morelaundry is a difficult task for me to accomplish with my limited time. I found this gem today! I dropped off my laundry for wash and fold service this morning, and received a text before noon that my clothes were ready for pick up. Great, friendly customer service. Thank you!!! I will be a repeat customer.

From the owner: The Washing Company provides laundry services and a self-serve laundromat in Manassas, VA.read more

My dryer broke and I had to find someplace to dry two big loads of laundry (late in the evening)…read more This laundromat is open late and is the cleanest I have ever seen. They actually have a kids corner where your kids can play. I didn't know how to operate the machine (no quarters). You get a laundry card and add funds to it. The attendant helped me and was very gracious! I had large quilts laundered here in the past and they always do a great job. I highly recommend this place. BTW - I counted and they have 64 washers and three different size dryers available.

Everything was as advertised; relaxing, rejuvenating, and enjoyable. Being a first time client I…read morewas given upgrades and add ons. The issue I had was parking. I wasn't aware, I'm from out of town, that the shop doesn't have a lot or street spaces to use. A nearby parking garage is available with pay by, app - parkrtc.ppprk.com, website, or phone or street metered spaces (few for the amount of businesses nearby)

These guys are great (especially Engie)! I've found that most dry cleaners are generally the…read moresame...but it's the little things that make Maple stand out. The small courtesies, the pleasant attitude, their genuine desire to help if you need something unique, the extra effort, etc. For instance...I had a bit of an emergency where I needed some fast sewing done on a costume on a Sunday. After explaining the situation (and despite clearly being very busy) Engie offered to accommodate me the same day! She did a fantastic job, exactly as requested, and even went above and beyond by adding some additional stitching where she thought the costume needed some more strength! Great staff. Great work. Great cleaners. ...highly recommend

The dry cleaner altered the wrong pair of pants! They were only supposed to dry clean them…read more Instead they dry cleaned and did not alter the other pair. They did not offer an apology for this major screw up! I don't know how they can be so incompetent.