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    Western Artisan

    3.4 (5 reviews)

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    2 years ago

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    7 years ago

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    7 years ago

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    9 years ago

    They did our countertops in our Bathroom's and Kitchen and they did a great job from beginning to end.

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    Pius Kitchen & Bath - New Slim Shaker Styles Available! In Dover White and Green Sage.

    Pius Kitchen & Bath

    4.1(15 reviews)
    9.9 mi
    Family-owned & operated
    Speaks Mandarin

    ........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

    We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

    Photos
    Pius Kitchen & Bath - Raised Panel and Grey Shaker

    Raised Panel and Grey Shaker

    Pius Kitchen & Bath - Flat Panel Series

    Flat Panel Series

    Pius Kitchen & Bath - Black and Rainier white painted shaker

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    Black and Rainier white painted shaker

    US Granite

    US Granite

    2.6(27 reviews)
    1.2 mi
    $$

    My husband and I bought our quartz counter top at IKEA. The price was within our budget and quartz…read morewas our number one choice. Calling to schedule the appointment was easy. I spoke with Barb throughout the whole process and she was very helpful with explaining the process and setting up the appointments. The guy who did the template was ok. He suggested to place the seam in the middle of the sink, he said the seam would be "barely noticeable". Trusting his professional opinion we went with that option. However, If I could do it over, I would not have went with this option.* (I will post photos up after this review, showing you why.) 2 weeks later the fabricators came in to install the countertops. This is where we had problems, the cut of the slab for the two seams was cut at an angle, so there was a huge gap in the middle (this was later on filled with epoxy, but the gap is so big it is very noticeable), this visible seam was located right in the middle of our sink! Also, in the middle of our island, there was a huge black rock that was placed right in the middle. There was also a chip in the corner that they later, filled in with epoxy to cover it. I emailed Barb with our concerns, the first email I got back they tried to say that this is considered, "normal", the second email I sent, asking them to make things right and to have someone come in to take a look at it, I was not very happy I had to continue to complain at the poor work that they were trying to pass as "normal". After the second email, I got a response saying they would like to set an appt. to fix up all the major issues I had listed. A week later, they came back, the fabricator and a manager, to fix up all the problems and to also explain any issues.... they fixed most of the problems (as best as they could), but overall, I still feel unhappy with the end result... this does not mean to say, I did not like the guys who came, they were both nice people. However, the end result of the product that they sold us, is mediocre. No matter how well they explained that there needs to be an angle cut to have the best adhesion possible for the seam, will not change the fact that their is a visible gap that doesn't come close to being considered "nearly visible", and the fact that it's right in the middle of the focal point (the sink). That should not be okay. We spent quite a bit of money to enjoy the luxury of having quartz countertops and now I'm having big regrets doing it. I honestly think, if I were to do it over again. I would spend the extra money to go with a different company to have it look professional and exceptional. Overall, they are nice people but it's the craftsmanship that I am dissatisfied with and unhappy with. I am also disappointed that I had to email them twice before they offered to come back and fix things, my husband and I had to take another day off to be there for it and I am left with an overall feeling of... "It's ok, I guess". It's not terribly bad anymore but it's not great either. If you do decide to go with them here is some advice: - Research where you want your seam located. - Ask them for photo references of their former work. So you know what to expect from them, and if it does not look like those example, have them fix it. - Ask them if you can personally pick your own slab. (So you won't have a huge defective rock in the middle of your island) - DO NOT sign any papers if you are unhappy with their work. Hope this helps. Good luck.

    Took a chance, and glad I did! I almost cancelled my measuring and installation because of all the…read morenegative reviews. Barb, contrary to other reviewers, was quite pleasant and responsive, especially during the busy holiday season after the Ikea kitchen sale. I never had to wait more than 2 rings before she picked up. She even told me what to do and prepare for before the installers came. Barb scheduled Trevor to come out with the laser and template, spending about two hours to take the measurements. Arrived ON TIME, ON SCHEDULE! About 10 days after Trevor came out to template, Barb called to schedule the installer. The installers came ON TIME, ON SCHEDULE. Another good sign. But alas, things didn't go as smoothly as I'd wish. Daniel and his crew prep'd everything but the counter wasn't cut properly (even with the fancy lasers). They had to call home base and they decided that they'll need to recut the piece as it was over 1/2 inch off in two pieces, in two different areas. SIGH. I had to hold my breath a little, but I've heard much worst kitchen remodel stories. This was Tuesday morning. The same afternoon, Barb calls me and told me that they had our Cosmo White in stock and was able to cut!!!! WHOOHOO! Wednesday afternoon, Barb calls me again and said Daniel can come Thursday morning. This is literally TWO days! AWESOME! The next time Daniel and his crew came again, and this time, everything went quite smoothly. Undermount sink went in smoothly (FYI, I have the Kraus 30", search Amazon or Lowes. It's a great sink but was a tight fit, especially since I have a garbage disposal and a RO water filter). Note 1: Since they have limits on how large a piece of rock can be, large kitchens will have a seam. Templater will give you options on where you want the seam. One reviewer had it in the middle of the sink, which is no good. I had it on the far corner of a window, and you could barely notice it. Note 2: There will be imperfections in Caesarstone countertops from Ikea. They're 93% stone and no stone is "perfect". I've learned to live with / deal with it. If you go to Ikea show rooms, more often than not, you'll see a spec or dot or something in the counter tops. Even with a "level 3 counter" that we had, there were various specs in the counter. Kind of lame, but it's normal for this price point. I've learned that the only way to avoid this is to go to a specialty shop and they will hand pick the slab. Of course, that will also double (triple) the price of the counter size. Note 3: I didn't have a backsplash, and wasn't planning to put one any time soon. Thus, I asked Trevor to measure tight into the wall. This means that there is less than 1/64 of an inch to caulk from counter to wall. Hope that helps! Happy kitchen remodeling! :)

    Photos
    US Granite - Quartz countertop remodel though IKEA and US Granite

    Quartz countertop remodel though IKEA and US Granite

    US Granite
    US Granite - The angled seam, in the middle of our sink. It did not feel smooth and you can see the uneven level underneath.

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    The angled seam, in the middle of our sink. It did not feel smooth and you can see the uneven level underneath.

    Smart Construction - Kitchen remodeling

    Smart Construction

    5.0(61 reviews)
    5.7 mi
    Certified professionals
    Offers Insurance

    Cannot recommend Corneliu highly enough! A seemingly minor window leak ended up being a much…read morebigger problem that required some major rehab work including repair of a deck that was very unsafe. While that was an unwelcome surprise, I felt extremely fortunate that Corneliu was the one who discovered and ultimately fixed the problem. This issue was neglected by another contractor who had done siding work previously for me. Corneliu fixed everything the RIGHT WAY at a very fair price and worked as late as 7:30pm, long after the sun had gone down, to ensure everything was done before the next storm rolled in. I'll be hiring Corneliu for a bathroom remodel later this year and anything else that may come up!

    Corneliu did an absolutely amazing job. He was professional, kind, fast, and reasonably priced. He…read morecommunicated well throughout the project. We wanted a door installed in the interior of our home. Cornel arrived, measured the space, explained the different styles, asking what we'd like. Then he went to the hardware store himself, took photos of all of the options that fit our criteria, and texted us the options so we could choose, saving me time from having to go to the store myself. He also went above and beyond by offering to fix the opposite side of the door frame, which was ugly before the project started. We didn't even think it was an option to fix that. Cornel installed the door, painted it, and fixed the trim on both sides, on the same day. The final result is absolutely perfect. It's beautiful, and the quality is stellar. We will certainly be using Smart Construction again in the future for home projects that we can't do ourselves.

    Photos
    Smart Construction - Dishwasher install

    Dishwasher install

    Smart Construction - Microwave install

    Microwave install

    Smart Construction - Laundry ceiling after repair

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    Laundry ceiling after repair

    Western Artisan - kitchenandbath - Updated May 2026

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