1st Ave did a great job installing beautiful new counter tops in our kitchen & two bathrooms.read more

Selling my condo so had to update both kitchen, bath and separate vanity cabinets and countertops…read more I went to all the usual companies for quotes (Sanyuan, GS, A1, Pius etc) and made a crazy spreadsheet comparing them. 1st Ave came in second cheapest (GS was the cheapest). I decided to go with 1st Ave because they were very responsive on the phone and email, and they were able to do the work faster than GS. I also really liked that the people at 1st Ave weren't pushy like at they were at some of the other companies. They came though with all they promised to do - called me when they were on the way to the job site, installed everything so all cabinets and drawers lined up and worked flawlessly, cut the quartz offsite and came back to install countertops, and cleaned up after themselves. I have been recommending them to friends and neighbours, and I would most definitely use them again.

I can't possibly describe a greater customer experience. Marie, Salma and Whitney have always taken…read morethe best care of the details that other places never can seem to figure out or care because the order wasnt big enough for them. I'm just grateful to find people who care about my needs and take the time to help.

if you go to the any showroom and think this is a professional company, come to the Seattle store…read morefirst that fulfills it in SODO. The salespeople don't coordinate with installation. They sent me to pick and mark a slab at a time at Seattle when it wasn't normally done. To make matters worse, the woman with authority in Seattle, white lady with curly hair, is a nightmare. She accused me of lying when I showed up, rather than checking around with her coworkers. When it was verified I was supposed to come, she was still condescending and never apologized. Their team I was supposed to pick with didn't speak English so asking questions was difficult because I was told I could designate where the slab is cut, which is customary, and I could mark my own center line with tape. I was not ever able to do so. He said no I had to be present at installation. In the store, they said because the installer wasn't there, I personally had to meet the installer for custom cutting. The woman accused me of lying when I told her my contractor was meeting the installer. I had to call my contractor. She accused him of lying even because of the sales error. she did not ever attempt customer service or to resolve their own issues. they did not let me mark a center line with tape for some reason. I had to send a video and hope i get what i want. Complete waste of picking a custom slab for custom cutting because they refused to understand i was marking my marks to direct the contractor more specifically than a general photo. I had scheduled to have them come a morning i would be at the dentist because the sales told me weeks prior you select slab the day before. I would have sat with no sink for over a week to reschedule over this. The woman in Seattle tried to turn me away for no reason and made every step an argument. I had to call my contractor to resolve it. She never apologized for the sales scheduling error and blamed me personally for following their directions, she was condescending, she accused me of lying, she blatantly lied several times and refused to complete the job until i called my contractor. she tried at every step to make a very simple task very difficult and she tried to punish me for the sales person error by being utterly horrible. zero customer service, only condescending authoritarian attitude. there is no coordination, they lie, you have to show them their own emails for corrections, they make everything difficult, and they have horrible attitudes. if you want to buy from any showroom around seattle, visit the warehouse store first before you decide. its cheaper because it isn't worth the hassle. cut rate shop run by crooks. they will throw off your entire timeline by miscommunication and disorganization and then sneer in your face and call you a liar. never even attempt to correct their own errors. absolute dirt bag woman at the front counter in seattle, disorganized stock, poor sales. just don't do it.

To be fair, I didn't want to go to Ferguson today after our last experience 10 months or so ago -…read morebut I woke up and something changed my mind. We walked in and were immediately greeted by Shannon. We walked around the floor and were checked on quite frequently- all of the staff were very engaging and quite lovely actually. We had specific questions and Shannon actually called the manufacturer to check directly for us. The Manager Bud was quite funny and took the edge off of our intense conversation (between myself and my husband) rather humorously a time or two. There was one point Bud was giving a tour to three different parties showing us all where we needed to be. The transaction was seamless - which is a beautiful thing! My thoughts have changed on Ferguson Home on 1st. If you've gone before and weren't super impressed- try them again, it's worth the trip! Shannon, I think the standing desk at the front is a brilliant idea! You immediately made eye contact and had a warm smile. The last time we were there, we weren't acknowledged for a really long time. You and your "assistant" made our day today! Thank you so much - Tracy and Mitch

As others have noted on pricing, lack of follow through, nightmare service...... Visit Ferguson to…read morefind what you want. Buy elsewhere!

Beautiful showroom. Big shout out to Jessica C - Who Is very knowledgeable, professional, and yet…read moreapproachable. Sometimes it can get overwhelming, looking at all of these different options and trying to understand the differences on price points, etc. She was very helpful She and the people there seem to really know their materials. The showroom is quite inviting and has a clean easy to browse aesthetic. There is easy parking. While, I like Ferguson as well. I find that Chown is very customer service oriented, easier to get knowledgeable assistance and competitive on price points!

Cindy Grinolds was absolutely a dream to work with! Her patience, guidance, and commitment to…read morehelping me through my hardware order was exceptional. I came in very overwhelmed with so many decisions to make on our renovations and she put me in complete ease. Her kindness and incredible customer service will never be forgotten.

Worked with Bin here and ended up with excellent, very affordable cabinets. It takes a little work…read morefiguring our the sizes that you'll need, planning out layout. I think you'll need to expect taking that work on yourself if you want to be sure it's done right. With that said, I got good customer service and am very happy with how the cabinets turned out. They were cheaper than Ikea or Home Depot and look/feel much nicer. This is one place where you don't have to splurge to get something that works well. Would highly recommend GS.

This is the cheapest place in Seattle that I have found for granite and quartz, BUT buyer beware…read more If you know how to cut, handle, seam, and polish edges, then this place is a good deal for you. If this is your 1st time buying or installing stone do not step into these waters. If you choose to ignore that advice, you do so at your own financial peril. I have been buying granite here for 11 years. Twice my order has both been cut correctly and ready when I showed up. Seriously, 2 times out of maybe 20. You have to measure your stone before it is loaded, inspect corners and edges. There have been a few times when I provided a template and the cuts we still off. MEASURE BEFORE YOU LEAVE. If it is wrong and you leave, they will not fix and you will not get a refund or credit. Will not. As stated, stone prices are cheap, there is little to no haggle room on the stone, but they make their profit in fabrication: the cuts. Be aware of that when you are discussing cost. There is also wide margin on their sinks, fixtures and cabinets - especially vanities. The cabinets are plywood flat packs and quality is in line with IKEA. I would advise against a cabinet purchase here, but I am a cabinet maker so I am by nature bias. They put gas the glue for a couple weeks and some people hate that smell. In summary: cheaply priced, but quality stone, zero customer service during or after the sale, and it is on you to make sure it is all correct.

I ordered 22 different items from Rejuvenation. I shopped around quite a bit and just kept coming…read moreback. I am very happy with my purchases I did have two returns because they didn't quite fit and the process was a breeze. My experience with customer service was excellent. I spoke with two different associates and they were so helpful! Professional and kind

I ordered furniture (couch and chair) three months ago, and wish that I cold comment on the…read moreproduct, but I can't, because it hasn't arrived. I echo what everyone has said about the terrible customer service. The couch has been sitting on a dock in Fresno since for over 6 weeks and the chair is on a van - somewhere - where it's been for the past month. No one can tell me where it is or when it will arrive. No one calls me back. I would never, ever order from them again. Go to Room and Board.

I had a terrific experience with Sanyuan. I was really glad I thought to search Yelp to find a…read morecounter top place in SODO, because I was pretty unhappy with the other places I'd visited up to that point. Sanyuan came up with great Yelp reviews (thanks Yelpers) and I can personally say I was as impressed with them as the rest of you. I went in 2 times before purchasing. The staff during both visits were helpful, tolerant of my 2 young and somewhat unruly children, and were great communicators. I never felt pressured towards one product over another. They were also able to do my install only 2 weeks after I chose my product, which was way shorter than every other place had quoted me. The prices are less than their competitors, but the service experience far superior. The installer was also very professional and did a phenomenal job with a somewhat complicated sink situation. We are so happy with our new counters, and will recommend all of our friends to Sanyuan in the future.

We replaced our granite countertops with quartz from Sanyuan. I am very pleased with the outcome -…read morethey were competitively affordable and the installation process was a dream. The installation team was so kind and cleaned up after themselves each day. We love our new countertops and kitchen island. My only feedback was that the invoicing was super scary because of all the disclaimers they put in there to protect themselves against dissatisfaction. It made me a bit weary at first but they really came through in their execution. I would buy from them again and would recommend in a heartbeat.

We were looking for different options for bathroom vanities and checked out 3 other cabinet stores…read morebefore visiting A1. The owner, David gave us great customer service. He was friendly and personable and took our desires into consideration to try to find us the right cabinets. He even made us something custom and provided us extra material to elevate it. Compared to other similar cabinets in the area the quality and value of A1 cabinets were better. They also have special options and unique colors. Would recommend a stop in to consult with David on your projects!

Yes couple months ago my husband n I got the whole kitchen cabinets n quartz's countertop done . So…read moremy point is that we are really not very happy with this company I don't know how people don't realize their poor quality of work they do not want to be able to get the same thing n same mistake . A1 cabinet company send us the very low class people to do the work in our kitchen . I go through looking at my cabinets and countertop it had so many problems and nicks , scratches, glues that they never cleaned. We paid lots so much money for this job n then we get very low class work done . I hope it will be better for others. I live in Kent. That's where the work was done.

Incredible inventory! Anything & everything you would ever want or need in a home & then some…read more These guys get the most interesting stuff. Staff are awesome and very helpful to boot. I love shopping here!!

I was honestly a little disappointed with our experience. We had an item placed on hold, but it was…read moresold to someone else while it was supposedly on hold. We even went back and confirmed the situation with management, so we expected there would be some effort to make things right. We then asked if we could make an offer on a sink and cabinet, but our offer was clearly refused despite the negative experience we had just gone through. Instead, we were simply told to wait until 9/19 sale. When I asked if they could at least put the cabinet on hold until 9/19, they refused to hold it because there's only a 24 hour hold. At that point, the whole situation felt pretty pointless. Unfortunately, based on our experience, if you put an item on hold here, there doesn't seem to be much confidence that it will actually be held for you. I hope management can take a closer look at how holds and customer concerns are handled.

Spent over $10K in cabinets for complete kitchen remodel and 5 vanities. But when I tried to order…read more2 additional shelves I have made multiple calls over past 3 weeks and can't get anyone to call me back. Customer service gets 1 star!

if you go to the Tacoma showroom and think this is a professional company, come to the Seattle…read morestore first that fulfills it. The salespeople don't coordinate with installation. They sent me to pick and mark a slab at a time at Seattle when it wasn't normally done. To make matters worse, the woman with authority in Seattle, white lady with curly hair, is a nightmare. She accused me of lying when I showed up, rather than checking around with her coworkers. When it was verified I was supposed to come, she was still condescending and never apologized. Their team I was supposed to pick with didn't speak English so asking questions was difficult because I was told I could designate where the slab is cut, which is customary, and I could mark my own center line. I was not ever able to do so. He said no I had to be present at installation. In the store, they said because the installer wasn't there, I personally had to meet the installer for custom cutting. The woman accused me of lying when I told her my contractor was meeting the installer. I had to call my contractor in order to be able to show the markings. She accused him of lying even because of the sales error. she did not ever attempt customer service or to resolve their own issues. they did not let me mark a center line. I had to send a video and hope i get what i want. Complete waste of picking a custom slab for custom cutting because they refused to understand i was marking my marks to direct the contractor more specifically than a general photo. I had scheduled to have them come a morning i would be at the dentist because the sales told me weeks prior you select slab the day before. The woman in Seattle tried to turn me away for no reason and made every step an argument. I had to call my contractor to resolve it. She never apologized for the sales scheduling error and blamed me personally for following their directions, she was condescending, she accused me of lying, she blatantly lied several times and refused to complete the job until i called my contractor. she tried at every step to make a very simple task very difficult and she tried to punish me for the sales person error by being utterly horrible. zero customer service, only condescending authoritarian attitude. there is no coordination, they lie, you have to show them their own emails for corrections, they make everything difficult, and they have horrible attitudes. if you want to buy from any showroom around seattle, visit the warehouse store first before you decide. its cheaper because it isn't worth the hassle. cut rate shop run by crooks. they will throw off your entire timeline by miscommunication and disorganization and then sneer in your face and call you a liar. never even attempt to correct their own errors. absolute dirt bag woman at the front counter in seattle, disorganized stock, poor sales. just don't do it.