We haven't had the countertops installed yet, but working through the sales the staff has been…read morefantastic; easy to work with, understood our wants and needs, and we're very courteous and confident in their knowledge.

if you go to the any showroom and think this is a professional company, come to the Seattle store…read morefirst that fulfills it in SODO. The salespeople don't coordinate with installation. They sent me to pick and mark a slab at a time at Seattle when it wasn't normally done. To make matters worse, the woman with authority in Seattle, white lady with curly hair, is a nightmare. She accused me of lying when I showed up, rather than checking around with her coworkers. When it was verified I was supposed to come, she was still condescending and never apologized. Their team I was supposed to pick with didn't speak English so asking questions was difficult because I was told I could designate where the slab is cut, which is customary, and I could mark my own center line with tape. I was not ever able to do so. He said no I had to be present at installation. In the store, they said because the installer wasn't there, I personally had to meet the installer for custom cutting. The woman accused me of lying when I told her my contractor was meeting the installer. I had to call my contractor. She accused him of lying even because of the sales error. she did not ever attempt customer service or to resolve their own issues. they did not let me mark a center line with tape for some reason. I had to send a video and hope i get what i want. Complete waste of picking a custom slab for custom cutting because they refused to understand i was marking my marks to direct the contractor more specifically than a general photo. I had scheduled to have them come a morning i would be at the dentist because the sales told me weeks prior you select slab the day before. I would have sat with no sink for over a week to reschedule over this. The woman in Seattle tried to turn me away for no reason and made every step an argument. I had to call my contractor to resolve it. She never apologized for the sales scheduling error and blamed me personally for following their directions, she was condescending, she accused me of lying, she blatantly lied several times and refused to complete the job until i called my contractor. she tried at every step to make a very simple task very difficult and she tried to punish me for the sales person error by being utterly horrible. zero customer service, only condescending authoritarian attitude. there is no coordination, they lie, you have to show them their own emails for corrections, they make everything difficult, and they have horrible attitudes. if you want to buy from any showroom around seattle, visit the warehouse store first before you decide. its cheaper because it isn't worth the hassle. cut rate shop run by crooks. they will throw off your entire timeline by miscommunication and disorganization and then sneer in your face and call you a liar. never even attempt to correct their own errors. absolute dirt bag woman at the front counter in seattle, disorganized stock, poor sales. just don't do it.

We slogged through Home Depot and Lowes and looked into Ikea and some other local cabinet makers…read morebut ended up going with Parr and our salesman Frank was great. They have some stuff in stock which is nice but you can also order it in various colors. We ordered ours and saved THOUSANDS and we got quality and a very custom looking kitchen. Frank really really helped us with design and cabinets but he is not pushy at all. We are extremely pleased with our new kitchen and when we start building our new house in a couple of years it will have Parr cabinets. When we first started about a year ago we bought half of the kitchen initially then the other half of the kitchen and now I am about to order the last few cabinets. Mostly the hold up has been we are doing this all ourselves and its a big kitchen and some design choices I didnt want to make until something else was in place, that sort of thing. Frank and Parr have been a GREAT DIY find for us.

STAY AWAY FROM THIS COMPANY! We requested a discount/refund for the massive issues with our 35K…read morepurchase. Measurements wrong, ordered/delivered the wrong cabinets, 2 employees quit mid project, delay after delay, excuse after excuse. We are now 4 months past contract signing and full payment and our project is still not complete. Instead of making it right, I receive an email stating "we will be passing your complaint to our legal department". Okay, litigation it is.

I was building out a kitchenette and needed to get a countertop installed ASAP. I messaged PFI…read morewith the needs and Kellie got back to me within the day and soon after with a quote after I gave the dimensions and countertop selection. I asked if she could complete it by the following week and she kindly made the adjustments to her schedule to get it done. It looks good and I am happy with the installation including 2 undermount sinks. Star for speedy correspondence, 2 star for flexibility on 2 different schedule accommodations, star for re-enforced undermount sink installation, last star for overall work finishing in about 2 hours.

They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

My wife and I chose to work with Granite & Marble Specialties for our new countertop installation…read moreafter visiting with several granite countertop contractors. We were initially drawn to the large variety of stone in their warehouse. While the selection of stone lured us in, the customer service, fabrication, and installation were all top notch and have made us customers for life! My wife and I are exceedingly pleased with the final outcome and know we'll be well supported should we have any needs down the road. We highly recommend Granite & Marble Specialties!

Worst customer service I've experienced in quite a long time…read more Do not give this company a deposit. I paid upfront for a countertop modification, and cancelled the order in plenty of time (the week before) and got a verbal and written notification from the sales team that the order was cancelled and the refund would be processed. Five weeks later they still haven't refunded a deposit. Even worse is the stonewalling. The sales rep I worked with has stopped responding entirely. No return calls, no replies to email. When I call the main office, I'm told each time that someone will "email a confirmation within 10 minutes" or "we'll call back once it's confirmed." That email has never come and I've never received a phone call back. This has happened repeatedly. A refund on a cancelled, confirmed order is not complicated. Holding a customer's money for five weeks while dodging their calls is a choice. Based on their responsiveness when they wanted the sale versus their silence now that they owe me money, I can't recommend trusting this company. Worse yet, imagine you do need to get a hold of someone for a warranty issue after they have done the install?

We could not have asked for a better experience in selecting and having countertops for our kitchen…read moreremodel installed. Harbor Kitchen and Bath + Countertops met or exceeded every timeline, they provided wonderful guidance and service, excellent pricing, careful and professional installation. Very highly recommended!

From the owner: We are a company that takes pride in our work. We treat our customers homes with care. We create…read morebeautiful custom countertops and install. We also specialize in Kitchen and Bathroom remodels. With kitchens being remodeled within 2 weeks from start to finish. Come into our showroom to select your perfect countertop, with installs in as little as 3-4 days after template date. We have cabinets, countertops, sinks, faucets and tile to choose from along with knobs and pulls to finish the look. We have onsite Interior Designers to help with the design and selection of materials. When working with our designers you will be able to see what your project would look like before we ever get started. We know that remodels can be stressful, let us help you with your project so that we can help eliminate that for you.

These guys are great! Donald and Colton were very efficient, professional, and most importantly…read morepleasant and honest to deal with. I normally haven't had great luck in my past experience with private companies, however, these guys have restored my confidence. My Wife had a Well-known company come out to fix our toilet, which was only a unit swap, nothing complicated, the tech they sent out tried gauging my wife and me for over $1000.00 for just taking the old unit out and installing the new unit which we bought on our own from Home Depot. Having previously worked in the industry in the past I knew this pricing was way out of wack, So we said our goodbyes to the young man, and paid his $98 undeserved show-up fee! ( Due to his obvious attempt to gauge us.) However, there was this silver lining in this mess, Donald and Colton of LM Plumping, I highly recommend them, they provided a more than fair estimate, and went the extra mile to accommodate all of our needs, in fact, went above and beyond them after opening up the box and discovering that the new unit had a crack in the tank (something that Happened at home depot) They without hesitation volunteer to exchange the unit themselves, which they did promptly and returned to my home and had the job done in less than twenty mins, in closing, asking the tech from the previous company how he derived at his pricing his defense was that he worked by the hour, I laughed thinking that at those rates he was paid more than or as much as a brain surgeon, which he was not! Keep up the wonderful work Donald and Colton,

From the owner: We at LM Plumbing are a 100% family owned and operated business that prides ourselves in customer…read moreservice. With 8 years experience in residential plumbing installs, renovations, and new construction work. See what we can do for you! Licensed, bonded and insured.

I would recommend CFM for your flooring needs. Great…read moreknowledgeable staff that gets ya goin the right direction. Great to see cabinets and counter tops there.

Amazing customer service! Molly was an absolute joy to work with--professional, friendly,…read moreknowledgeable, and always quick to respond to our many questions. Thanks to her, my husband and I had a smooth and stress‑free experience. We'll definitely be buying more flooring from Contract Furnishing Mart in Fife, WA, and recommending them to friends and family. Ask for Molly!

I finally have a beautiful new kitchen. Start to finish it took 25 weeks, even though the contract…read moresaid 3 or 6 at the most. Gregory did a fine job of working with me to create a good flow to the kitchen and he came up with some very unique design features. I would work with Gregory again for design, but not this company for the construction. They worked when convenient for them, not for us. For example, they demo'ed on Friday before the 4th of July weekend so we were without a kitchen for several extra days. Months in fact. Only when I insisted that we must have a functional kitchen before the kids went back to school in September did they get the kitchen to a stage where I could get the appliances fully installed. Only when I insisted that Christmas was coming up did we get the final trim completed. I was really frustrated that they installed the cupboard shelves where they thought they shelves should be. They used cheap plastic pegs which could not be removed so I spent a whole day ripping the cheap pegs apart and installing ones I had to buy myself so I could get the glasses to fit on the shelf. While the quality of the work was pretty good, the whole experience was not great.

A BAD EXPERIENCE. Their self described focus is quality. They took absolutely no interest in…read morequality on my bathroom remodel. They were replacing vanities for me with recessed medicine cabinets above. They removed the old, and stripped it down to the studs. Their framer started cutting out 2x4 studs on the bearing wall running down the center of my house to install the medicine cabinets. I pointed it out to the PM who brought in the owner. After several days of activity I looked at the remediation and FELT SICK. Apparently not only did the framer not understand bearing walls but the owner didn't either. They replaced the studs removed with 2x4s with 85% of the cross section removed to accommodate the drain lines. I calculated a 1500# design load distributed between 2 studs. They replaced them each with a remaining wood cross section of 1/2" x 1-1/2". The owner had never checked back, and apparently the PM was oblivious. I wonder how many of their clients have weakened walls? I ended up strengthening them over the weekend. It didn't stop there. The drywall guy, a sub, left gaps around 3/4s of the electrical boxes that all had to be repaired. He left gouges and 1/4" sharp bumps throughout the project. He just didn't seem to care. And the PM was oblivious to it. For example there was a large finger size hole beside the light switch entering the room. A VERY OBVIOUS issue, and the PM blew it off. She was more interested in who was paying for replacing the insulation their framer had pulled out. A 10 minute task. I should have demanded she be replaced then. The painters, another sub, were equally bad. One of their assignments was to paint some shelving. They ignored the fact it had been finished with a smooth coating many years ago. Rather than suggesting sanding and priming, they dove in with the top coat paint. It scraped off with the slightest effort. After they came back the 2nd day to fix various issues, I asked about the very rough paint runs that had dried on the shelf edges. You had to be careful about running your finer across them. Their response, SANDPAPER. This was after they were done. Who did they think was doing the sanding and repainting? I wouldn't let them come back another day. So to say they do quality work is a huge joke. They have poor so called crafts people and no one to check their work. WATCHOUT. They have a curious billing system. It's based on an ESTIMATE at the beginning of the job, with no details. They never disclose what labor and materials really cost, so if there are any changes, watch out. It's all their word what it costs. We replaced two $950 medicine cabinets with smaller $700 cabinets and got no credit. I attorney friend talked me out of taking them to court. He said I'd win, but I'd waste too much of my own time. I hired them because I had a good experience with them a year ago installing a small granite counter top. The guy they have that does their stone work is a good craftsman. Unfortunately they have surrounded him with much less cable workers.

I upgraded my cabinets with RenoEra. The process is really smooth and I am highly recommend…read moreRenoEra. I measured my kitchen based on the measure guide and James helped me with my kitchen design within 24 hours. After I made the payment, my cabinets were sent out the next day! No long waitings as I was experienced during pandemic with other companies. I really love my new kitchen!

I absolutely loved working with RenoEra. They helped me design my dream kitchen with ease, even…read morewith my limited budget. I love my new kitchen and couldn't have done it without RenoEra!

0 STARS Not only did they not do the work contracted for,…read morethey sold our information and now we are getting 6-10 junk phone calls a day.

Sebastian and his team did an exceptional job restoring my garage - both its structural integrity…read moreand the finish - after a car plowed into it. They quickly prioritized the structural restoration within one day of visiting the site, planned the work to efficiently get everything done in a timely manner. Sebastian went the extra mile to get materials that were delayed and maintained his original estimate throughout. The team is thorough, does quality work, has high integrity (which for me is important) and cleans up after the job is done. I'd highly recommend this company!