........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

We could not have asked for a better experience in selecting and having countertops for our kitchen…read moreremodel installed. Harbor Kitchen and Bath + Countertops met or exceeded every timeline, they provided wonderful guidance and service, excellent pricing, careful and professional installation. Very highly recommended!

From the owner: We are a company that takes pride in our work. We treat our customers homes with care. We create…read morebeautiful custom countertops and install. We also specialize in Kitchen and Bathroom remodels. With kitchens being remodeled within 2 weeks from start to finish. Come into our showroom to select your perfect countertop, with installs in as little as 3-4 days after template date. We have cabinets, countertops, sinks, faucets and tile to choose from along with knobs and pulls to finish the look. We have onsite Interior Designers to help with the design and selection of materials. When working with our designers you will be able to see what your project would look like before we ever get started. We know that remodels can be stressful, let us help you with your project so that we can help eliminate that for you.

I really was excited to go into the place to actually see items I've researched online on BUILD.com…read more(which is a GREAT site !! ). I was very disappointed and mad that there wasn't any attention to my questions and inquiries about the certain products I've picked and they kept directing me to other products that were either, wrong finish, and wasn't offered in my finish, wrong type of product (I require ADA compatibility)..... and so on. I realize they can't carry EVERYTHING in stock , but at least HELP w/ products that are compatible w/ what I've chosen..... and fake it ..... show you care ( ? ). We are paying for your salary, and or commissions. If you like what's available on BUILD.com ...... I recommend doing your research on additional sites, then if you really need to feel it up close..... call local hardware store. Seems like these reps just want to collect a paycheck and not help out unless your a fancy designer spending for a client, and not $50 + for a shower head.

We purchased a laundry sink from Ferguson's and it was a stainless steel and it started to rust…read more They replaced the first sink but when it happened the second time with the second sink, same brand, they would not replace it. So just watch what you buy at Ferguson's and watch their policies

Management completely blew me off they own a bump so to speak that is painted as a normal speed…read morebump but has some kind of repair needed as your car will completely scrape underneath and ruined my struts I was slowly going over the bump and I never should have incurred this type of cost $2,200 to fix my car which I have no choice but to do and the way management acted like it's not his problem is a huge concern

The gentleman who is doing our kitchen tile sent us to Contract Furnishings Mart to select the…read moretile. We dealt with Michelle who was so helpful in selecting the tile we needed for the kitchen. She asked what our concerns were and of course the colors we were looking for. We took a picture of the island with us so that helped. We talked to her about the different tiles and what would work for us. She is wonderful and very knowledgeable. Thank you Michelle.

We were given Leslie's name by a contractor who had worked with her. She seemed to have good…read morecredentials and so I met with her and agreed to pay her for our kitchen design. Leslie told me that she charges a flat fee for the design independent of other sales and services she provides. Furthermore, if we purchased cabinets from her then half of the design fee would be refunded. This seemed fair. She came out to our home to look at the space. This took place during escrow and I was there with the real estate agent. I went upstairs while she was in the kitchen taking measurements and when I came back down she was gone. It was a little weird that she left without saying goodbye or letting me know she was leaving. When I met with her at her office she seemed very concerned that we purchase our cabinets through her, and she did not seem very enthusiastic about our project (which is a large, high-end kitchen). She assured me that she wanted to do the project. Although she had told me that we did not have to buy the cabinets from her in order for her to do the design, she'd prefer that we did. We had no reason not to, but I also did not want to be forced to do so, especially before we had a design. When she gave me the contract it stated that we had to buy cabinets from her. I reminded her that this is not what she had told me, so she agreed to cross that off the contract, and I signed it and paid her. Two weeks later right before we were supposed to meet to go over the design she sent me an email saying that she decided she was not going to do the project because she was worried that we would not buy the cabinets from her. So we lost several weeks of time and had to start over with another company. I am not giving one star because she's probably a good designer, but she was very unprofessional in how she dealt with us.

I worked with Shiela and she was wonderful. After I contacted her she came to look at our bathroom…read moreproject within a week. She was so easy to work with and really went above and beyond to listen to us and make suggestions that we were comfortable with. She was respectful of our budget and willing to show us several options. I highly recommend this company! Cindy S.

Contacted Barry to request a quote for a minor job entailing switching out a tee-valve with an…read moreS-valve after the refrigerator water line leaked. He requested photos, which I sent and then gave his honest opinion that we didn't need a new valve! He then explained how to remediate the situation step by step, and was willing to answer any questions we might have. Truly appreciate his advice and honesty. Others could have made a mountain out of a molehill for what work was needed. We'll definitely keep him in mind for bigger projects!

Element's Essentials did a great job replacing both bathroom exhaust fans and replaced the base…read moremolding in the master bath. Barry promptly retuned my calls/texts and arrived when he said he would. I will be recommending Element's Essentials to family and friends.

We are new to Gig Harbor and didn't know any contractors but, we needed to have all the baseboards…read morereplaced in our new home. High Cascade Homes came out and gave us a great bid. The installation took two days with amazing results! The guys were courteous and extremely hard-working. There was a lot of linear square footage with intricate corners to deal with. The results are perfect. We are very happy with High Cascade Homes and would recommend to anyone. Hopefully they will be doing our roof in the spring

We did full exterior remodel. Roof, gutters, addition of patio awning, and siding…read more Estimate: Absolutely no pressure. Sam was thorough and accurate. He took the time to explain what I should look for in installation. He explained the pros and cons of the types of roofing. His measurements were accurate. We got estimates ranging in difference from four squares on the roof and six squares on the siding. When the materials came and were installed, there was only a small amount left that aligned with squares and a margin for error. Some contractors tried to state that contractors can overrun by up to 30% cost without permission. We were assured estimate was accurate and told where unforeseen costs might be. We did run into a major water damage issue on the siding. The issue was clear (could put finger through the backing material with no pressure) and the change to the bid was what was quoted to replace with plywood should an issue arise. LNI reports showed clear on license and inspections which was not the case with all bids. Scheduling: The dates and times for scheduling were accurate. Project started when projected and ended when projected. Installation: The crews assigned were fabulous. Prior to the construction, Raphael notified neighbors and provided contact information in case of any issues. The crews obviously have worked together long term and were friendly and accommodating. For the siding, each night was cleaned well, and it was a worksite, so setup stayed. The setup was as unobtrusive and minimal as possible. Materials were protected. Over a weekend predicted rain, plywood needed was protected with wrap to ensure it stayed dry. For roofing, the cleanup was meticulous, and nothing on the ground would suggest a tear off, or work was happening. Cleanup on both projects was thorough enough nightly to allow us to use the driveway and garage without fear of picking up a nail. Materials were high quality, and with supply chain issues, there were no low end substitutions. Finishing was thorough and on point. The cords, connections, and house numbers were put back in place. I didn't like our previous house numbers and purchased some. I had to work so I left them on the porch. They were installed beautifully. If you're looking at interior or exterior work I highly recommend High Cascade homes.

5 stars isn't enough. I'll start with the basics: 1. Studio Home is a multi-level, one-stop-shop…read morefor every major home project you're looking to do; flooring, cabinets, countertops, the accessories that go with them (handles, backsplashes, etc.). 2. This is a showroom that houses a very large and diverse selection of manufacturer products. Prices range low to high and are comparable to the local market/other showrooms in the area (as in, like 6, at least.. I've been to all of em'..@_@). 3. They don't carry poor quality items; things you might find at a Wal-Mart or big box store. *A plus* If your budget is more conservative, you're still going to get great products. 4. If you need cabinetry, sky's the limit. Everything is customizable from the size of the cabinets, door design, color, material, paint, stain, inner upgrades like shelving, etc. And if you have a blank canvas or need help designing your space, they will come out, take measurements, and design a custom template(s) for you. Yes, there is a small fee for that -but- if you already have a design in mind or have taken your own measurements, let em' know and you'll probably have the fee waived, provided you have enough 'idea' on paper. :-) OKAY, end of novel 1. Here's why you want to use Studio Home for every and any project you're getting into: 1. The women. Sorry if there are any men working there now, I'm sure you're just as awesome BUT MY GIRLS! Is customer service important to you? Do you want to meet deadlines for your project? Do you want to work with personable, intelligent, and straight-forward individuals? Do you have a budget? Do you not have a budget? Do you want options? Do you need direction? Do you want genuine smiles and a "please let us know if you need anything or have any questions, seriously, we're here to help."? Studio Home was my 4th stop in scoping out places to use for my home remodel. I was impressed with the amount of products they housed but the level of service and expertise Carrie and Kayla showed on my first visit left me feeling relieved that there was a place I might be able to tackle every project on my list while getting help from friendly professionals along the way. Two stops later, I came back to Studio Home and started designing my remodel. Eventually, Cecilia came on board and even though new to the company, she quickly learned my name and my project. I am BEYOND satisfied with Studio Home and the remarkable team that work there. You really cannot go wrong by making them a part of your home.

From the owner: Studio Home is a multi-level design center and showroom located in the heart of University Place in…read moreWashington. The newly expanded showroom opened in the Fall of 2013. Studio Home offers over 20 years of industry experience and a wide variety of exclusive products and services. The first floor showcases the HGTV Home Center, Shaw Flooring Gallery, Carpet, Hardwood, Resilient, and Laminate . The second floor showcases the Cabinet Gallery, Tile and Stone Gallery and the Design Resource Center.

I would not recommend this builder without having them sign a personal guarantee assuring you that…read morethe work will be done on time and within budget. Poor quality workmanship, Ability to manage a project extremely poor.

Totally agree with Paul K. Our project was mismanaged from the start, needed countless fixes and…read moreis still not finished after 18 months. Also the work that was completed is inadequate and needs repair. We had liens put on our property due to non payment of bills. Horrible experience.