A great mom and pop company. They do great work, are reliable, on-par price wise with the bigger names but with better customer service. We did a full home (2k sqft) with engineered hardwood and the installer was great at what he did and explaining what we had to do on our end to keep them up (temperature control mostly in those first few weeks). We had 2 spots come apart on us about a year later and I called Joel and he came out right away and fixed them - no cost to us. These folks are great at what they do - don't hesitate to call them. read more

I have taken several weeks to decide how to write this review. I've gone back and forth between a four and five star review. I had my entire house redone. Kitchen, living room, hall in vinyl plank and three bedrooms redone in carpet. The process took. It was scheduled for three days but things were changed and during the process to take two days. Pros: The end product is beautiful! They do a gorgeous job, are extremely flexible with busy working schedules like mine, and the price point is extremely reasonable for the quality of product (I got 5 quotes from all the major places). I also dealt with the owner as all other reviews say you will which is nice. It truly is a small family business. Cons: I don't know if you'd call this a con but is worth mentioning. This is a VERY small company. A family business. I prefer supporting a family business but I also expected a "team" to come lay my plank flooring and only one person came alone and was here until 8pm- almost a 12 hour day! He did a perfect job. The quality is unmatched and I am very pleased. Also, there were a couple instances of running late and we had to call them to check up - it would have been nice if we would have gotten a call instead of us having to reach out. Over all I am extremely pleased with their company and would recommend them to anyone. read more

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I met with Joel, the owner of the company, after several attempts with other flooring installers and he was great to work with. My scope of work included removing existing carpet in the bathroom and patching carpet outside the bathroom/master bedroom. Based on his assessment and our expectations, Joel gave several options that could work. Within a day of agreeing to perform the work, he had finished most of it. At the end, my wife and I were super happy with the results. If you want someone that is efficient, reliable, flexible, honest, and someone that will keep you within budget, I would recommend Joel and his company any day! read more

JJL Floor Covering - Finished floor in the bathroom and carpet patch just outside of the bathroom/master bedroom. - Flooring Near Me - Tacoma, Washington

We were very happy with the carpet installation and the quality. The pricing was also very fair. What bothered us the most is that the owner rounded the pricing and taxes. The amount did not come out to the amount we expected. It wasn't far off, but when we inquired about the discrepancy, we got a run around. The owner also promised to send us the pricing breakdown and warranty information, but never followed through. It's unfortunate because had he communicated better and been more accurate with the pricing, we might have used him again for future jobs. As is, we've lost trust in this business. read more

I had a great experience with this company! From day one when I reached out on this app Joel was quick to respond. He came out right away, brought samples and put together an estimate that day. He was the best priced estimate I received and he was obviously professional. I had my laminate replaced with vinyl plank, and my one room of carpet replaced. He was ready to start the job quickly once we were under contract! I highly recommend using this company, it was a fast turn around and high quality work! read more

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We wanted to replace our carpet on the first floor with either vinyl plank or finish out the hardwood that was already there in the entry and kitchen. Because his pricing was so reasonable, we opted for the hardwood, and we are thrilled. Joel and his team did an amazing job laying the unfinished flooring, integrating it with the existing hardwood, and sanding and finishing the entire surface to a beautiful natural finish. It is seamlessly beautiful, and we are looking forward to enjoying our new floor for many years to come. read more

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They no-showed the quote appointment, and didn't even call or message. They didn't even respond to my message or voicemail. When I finally got ahold of him -- he blamed me, saying that I never provided him the address. When I submitted for the quote via Yelp, I provided the address - and even if I hadn't, I don't believe it's the customer's fault if you didn't collect the information needed to honor the appointment you booked. read more

Called and set up a time for an estimate. The agreed upon day and time came and went. No call, no show and no answer.

I had 2 bedrooms that needed carpet replaced. . This company did an amazing job on the instal and are extremely kind and professional . Due to Covid and all the worlds craziness , it was a great experience read more

I hired Joel again to do my backsplash in my kitchen... he gave me a price on Friday, & had his crew here Monday to knock it out! That's what I call service. Looks beautiful, and again, the team was on time and very clean & organized! read more

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Awesome work! We are selling the house and had to replace carpet in the basement. In short notice they came in and got the exact carpet we wanted and did a fantastic job replacing the old one. When looking for quality work this is the place to go. read more

Efficient and affordable. Sold same carpet that Great Floors (from their showroom) was selling me but cut a couple thousand off of installation cost which I was able to put towards vinyl plank for high traffic areas. Joel (owner) is responsive and quick at every step, from estimate, to scheduling, to installing. read more

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Joel and his team of amazing employees did a great job! I couldn't be happier. Not only did he beat everyone else's pricing, but he was super friendly, understood exactly what I wanted and did a fast job that looked amazing. He took the time to do a complete walk through as well to make sure I was 100% happy. He also replaced the molding in my upstairs, that also looks amazing! I would highly recommend him and will actually be hiring him for a lot more future project because he is also a jack of all trades and super trustworthy. Thanks again Joel I could be happier with the work you did! He also did two more rooms I didn't post because my kids were sleeping. Lol. read more

These guys did a great job for us. We had a really small window of when when we needed to get this done and they were able to do it right away. The floor looks amazing. They communicated well and kept us up-to-date on the progress. they put in couple hours to help us make our deadline. Highly recommend read more

Joel and his crew were amazing from start to finish. Joel is incredibly knowledgeable. During the consult, I appreciated talking through the options. We never felt pushed in making any decision. Communication is one of his strengths. When the carpet arrived, he promptly scheduled us for the next day! The next day I got a text that his crew was on their way an hour earlier than expected. His crew were all 100% professional and incredibly hard working. The pair who put down the carpet had three rooms done and were on their way by 1:00 PM. Our job included base trim. Mid-morning Joel called to let us know that the carpenter would arrive by noon. We were shocked! We were prepared for it to be a two day job. The carpenter arrived and worked steadily way into the evening. I felt badly for him, but he was wonderful and gracious. We discovered that the carpet was higher than we expected and the doors wouldn't close. This was totally on us because Joel warned us about it. Nonetheless, the carpentered offered to take care of it, which saved us an incredible headache. Joel has a five star rating on Yelp and he and his crew deserve it. I'm happy to share my experience. Rest assured, he's the real deal. read more

My wife and I recently used this company to do LVP in our house. We just had new carpet installed in our living room and bedrooms and wanted the rest of the house done in LVP. Joel showed up on time for the first meeting along with his samples. We didn't want quarter round in the house, and asked if the baseboard trim could be removed and reinstalled, he stated that wouldn't be a problem. We were told the installation would take 3 days, it took 5. We did have to kick out the workers on the second day as it was going on 9pm. Each night they left the house in a shamble as it seemed they were working on all areas at once, no room was left complete until the end of the last day. The flooring looked great at the end, there was some issues with the transition pieces from the hard floor to the carpet, the baseboard trim did not turn out well, and there was caulking on the carpet. I reached out to Joel to make him aware of my concerns, he responded quickly and resolved most of the issues. I would still recommend this company, Joel addressed my concerns, his pricing is fair, and overall the floors turned out great. My recommendation is that his guys focus on one room at a time, clean up after themselves, and maybe hire more people. read more

Joel and his team did a great job! Not only did they quickly and accurately do the demolition on an old staircase to accommodate the new laminate wood flooring (replacing carpet), but they were able to work with the previous construction that was close-but-not-exactly-90-degree-corners. They worked quickly while still doing a high-quality installation, and were able to beat the other quotes that we got! On top of that, they were able to fix some of the previous laminate flooring that I had installed in the upstairs of our house, including installing some pieces that were too complex for me. We have some other flooring changes that we want to do, and will be hiring Joel's company in the future. read more

We were very happy with the results. The workmanship is excellent, our new floors look fantastic. We had LVT laid down in all public areas of our new house because we love waterproof indestructible flooring. Joel Viesca (owner of JJL Floor Covering) was able to get his team in before our painter and pull carpets and baseboards, and then worked with the painter to coordinate laying the floors as the painting was finished up in other parts of the house. We were especially delighted with Joel's employee Rosario, who did a beautiful job of precisely laying the floor around an existing hearth. JJL did everything we asked and was flexible to meet our schedule. We would hire them again with no hesitation. read more

We ordered some very expensive Fabrica carpet. I scheduled JJL Floor Covering based on his many positive reviews to install it in our master bedroom and closet as well as a long, dog-leg hallway. Both Joel and his installer were very, very nice. I mis-ordered so we were short, but Joel's installer said he could make it work in the bedroom and closet. After the installer left, I noticed that the one seam he had to put in was very obvious. I don't know if there is any way to fix a seam like that once it's installed. I also found dozens of snags in the carpet from his knee-kicking tool. This carpet was over $100/sy. I felt both problems were due to sloppy, poor workmanship. We had to order more carpet for the hallway, but we are going to use a different installer. When I told Joel about my dissatisfaction, he just accepted the agreed upon settlement and said nothing about even looking at what his workman did much less offer to make it right. I do not recommend this business. read more

JJL Floor Covering - A seam shouldn't be this obvious in the middle of the room. - Flooring Near Me - Tacoma, Washington

Did three bids and they were the best for quality carpet and pad. Arrived on time, moved furniture and did a great job. Needed to have seam and you cannot see. Cleaned up and worked quickly. Would hire again. read more

I had a great experience with Joel and his crew. They gave a fair bid and came in and quickly knocked out the job to my satisfaction. They take pride in their work and I would definitely recommend them to anyone needing a good flooring expert ( I had them do a Luxury Vinyl Plank install). read more

Joel's team came and installed 3 rooms worth of carpet yesterday and did a wonderful job. Guys were very polite and didn't seem hassled when we didn't order enough carpet so started anyway while I ran to buy 6 more feet worth. Very pleased with the reasonable charge - lower than most. Also received prompt responses to messages sent to Joel on Yelp and through text. Very communicative and I would recommend to anyone. read more

Joel and his crew are great! They are very professional and reliable. Prices are very reasonable and the carpet was able to be installed quicker than anticipated. The quality of the carpet and installation was top notch. I would definitely recommend Joel and call him again for other flooring installations. read more

Contacted Joel on a Wednesday needing new carpet installed ASAP in order to get my house on the market. Joel replied promptly with a response, and showed up to my house that afternoon for a quote. Scheduled my carpet install for Sunday, and sold my house 3 days later. Joel's team was prompt, courteous and efficient. Couldn't ask for a better experience! Thank you! read more

Needed Carpet installed in a timely fashion to prepare for a rental turn. Joel and team came out, advised me on product for a rental and installed within a week. Great price. Great service. Glad I followed the Yelp Reviews! read more

My wife hired JJL Floor Covering to install around 1200' SQ FT of laminate flooring at our home. They did a really good job! They also replaced our trim/moulding throughout, which looks just as good as the laminate! I would definitely rehire them again. Joel was very easy to work with and his team was very clean and always on time. read more

Joel and his team installed laminate flooring that I had previously purchased. Joel came out and looked at the product and gave me a price for the installation. Everything went so smoothly - I couldn't be happier with the price and the outcome! His crew is super quick, efficient and they clean everything up after installation. I could not recommend a company more than JJL Flooring - Joel and his team. Impressive! read more

I can't say enough good things about JJL Floor Covering. Joel and his team are amazing. I waited until the last minute to replace some carpet before getting our house on the market. For some reason, I figured it would be easy to schedule last minute. That wasn't the case and after contacting many contractors, Joel was the only one who got back to me & knowing I was in a time crunch, got the carpet replacement scheduled NEXT DAY! Who does that? Excellent service, excellent workmanship & I will most definitely go with this company again & again. I will also highly recommend to everyone I can - this place is great. Thank you so much!!! read more

My husband and I are both Registered Nurses at Harborview Medical center. We just bought a 3200 ft² home in Edgewood WA and had only two weeks to get major hardwood flooring repairs completed, carpet and vinyl flooring installed. We called JJL flooring and spoke directly to Joel; who promptly came to our home and gave us a reasonable bid that was hard to pass up. My husband and I are in our sixties and not far from retirement and the only home we could afford was a fixer-upper. The hardwood floors were horribly stained and marred, the carpet downstairs smelled like wet dog urine and the rec room was concrete. To make a long story short, JJL Flooring did a PHENOMENAL job with not only repairing and refinishing our hardwood floors but also installing new carpet (sealing the floors and placing a moisture barrier pad under the carpet) and installing vinyl flooring in the rec room..... All within two weeks. We were able to move in on time and our floors are beautiful! I can't say enough about how much I appreciate what they did for our home. Hence the 5 Star rating! I highly recommend them!!!! read more

Joel responded quickly. Quickly scheduled the work and got it done. There were a few pieces of the work his guys did were I wasn't satisfied. Joel came personally and I showed him my concerns. He said "No problem." His guys came back and fixed everything I was concerned about. Every time I met with Joel he was on time or early. read more

We recently hired Joel and his crew to replace 2 bathroom floors. They did a fantastic job. The communication was great, the price was great, and the installation was great. We are very happy with the job. read more