1. Floor Covering Express

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    University Place, WA

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    Floor Covering Express

    3.9 (14 reviews)
    Closed • 8:30 am - 5:00 pm

    Services - Floor Covering Express

    Carpet installation

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    carpet coming up and down

    Review after a year: horrible job done by this company we couldn't have made a bigger mistake with them. For one, we asked for faux hardwood composite (very beautiful) installed in 2 rooms, our dining room and kitchen. This should have been done in maybe MAXIMUM a week. This took over 3 months with only one guy working on it the whole time. The guy installing would come and leave on a whim, missing many days and not giving time estimates for when he would randomly show up or leave. Additionally, he would make excuses almost every day for why he would come in the morning and then leave at noon and never return. He would take long 2 hour long smoke breaks and our kitchen was stripped for 3 months total. The carpet (which was done in more rooms) was done in a couple days HOWEVER, it was installed on our stairs was so improperly. It is already coming apart. We have emailed this company 4 times about the wear and tear and they have a "ten year warranty" and NO RESPONSE from the owner. Pictures are attached. Warranty and installation standards were a blatant lie. We really put so much faith in this business but we were constantly disappointed. If you can go with ANY OTHER OPTION, DO IT. We had our floors redone by another company for much cheaper and it was done in multiple rooms over two days.

    Flooring with color variation and black spot

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    3 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    15 years ago

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    8 years ago

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    14 years ago

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    11 years ago

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    Hardwood Plus - Another example of our crew's outstanding work.

    Hardwood Plus

    (77 reviews)

    From the start, when I walked into their storefront for the first time to get some information, to…read morethe finished install, Hardware Plus was great. I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront. When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound. On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out. The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly. I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.

    Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

    JJL Floor Covering - Careful and thoughtful installation of your flooring.

    JJL Floor Covering

    (31 reviews)

    A great mom and pop company. They do great work, are reliable, on-par price wise with the bigger…read morenames but with better customer service. We did a full home (2k sqft) with engineered hardwood and the installer was great at what he did and explaining what we had to do on our end to keep them up (temperature control mostly in those first few weeks). We had 2 spots come apart on us about a year later and I called Joel and he came out right away and fixed them - no cost to us. These folks are great at what they do - don't hesitate to call them.

    I have taken several weeks to decide how to write this review. I've gone back and forth between a…read morefour and five star review. I had my entire house redone. Kitchen, living room, hall in vinyl plank and three bedrooms redone in carpet. The process took. It was scheduled for three days but things were changed and during the process to take two days. Pros: The end product is beautiful! They do a gorgeous job, are extremely flexible with busy working schedules like mine, and the price point is extremely reasonable for the quality of product (I got 5 quotes from all the major places). I also dealt with the owner as all other reviews say you will which is nice. It truly is a small family business. Cons: I don't know if you'd call this a con but is worth mentioning. This is a VERY small company. A family business. I prefer supporting a family business but I also expected a "team" to come lay my plank flooring and only one person came alone and was here until 8pm- almost a 12 hour day! He did a perfect job. The quality is unmatched and I am very pleased. Also, there were a couple instances of running late and we had to call them to check up - it would have been nice if we would have gotten a call instead of us having to reach out. Over all I am extremely pleased with their company and would recommend them to anyone.

    Ochoa Flooring & Carpet - flooring contractor Auburn

    Ochoa Flooring & Carpet

    (1 review)

    Eric and his team are amazing. So kind, polite, and professional. We had originally paid for an…read moreinstaller from a big box store along with our hardwood order. I was surprised when the big box store sent only one very young man who had no experience with hardwood. He stopped shortly after beginning installation and advised us to take the product back and order vinyl! Eric came out to measure and gave an estimate within minutes. He was able to immediately advise on what needed to be done to install the hardwood correctly. His fee was very fair and reasonable and very close to the original amount I paid to the big box store. He offered to come and install within a couple of days. He showed up on time with two other men, who were very polite, kind, and respectful. They worked soooo hard (working from 8 am to after 9 pm to get the job done in one day!). We were beyond impressed and so appreciative! They were professional and did a beautiful job. I recommend Ochoa flooring to anyone who needs hardwood or any other flooring job. They are amazing!

    From the owner: Ochoa Flooring & Carpet brings dependable service and refined craftsmanship to homes and businesses…read moreacross Auburn, WA. As a trusted flooring contractor Auburn property owners turn to, we focus on the details that matter—precise measurements, careful subfloor preparation, and clean, reliable finishes that stand up to daily life. Our crew handles flooring and carpet installation with care from start to finish, helping you choose materials that fit your lifestyle and then installing them with a smooth, timely process. Whether you’re refreshing a single room or updating an entire space, we maintain clear communication and keep the worksite tidy. From plush comfort underfoot to durable, family-friendly surfaces, our goal is to elevate your space and make the process straightforward. Ochoa Flooring & Carpet is committed to honest timelines, professional guidance, and a polished result you’ll be proud to show off. Let us bring an inviting style and lasting value to your floors.

    David's Flooring of Seattle

    David's Flooring of Seattle

    (91 reviews)

    OLD SCHOOL INTEGRITY & WORKMANSHIP…read more David's Flooring did a wonderful job on our new house in Issaquah. We are very pleased with the results. From the beginning, Eric and Cole were very responsive & helpful in assisting us with material and color selections and suggested products with superior quality & durability while staying within our budget. After months of shopping around, we decided to have David's team install LVP, carpet and handle all our millwork and casings which included complicated compound angles on our staircase. Their workmanship and attention to detail was very professional and more than met our picky expectations. The old-school honesty and integrity of everyone on David's team was truly refreshing. Eric managed our project and kept it on-time and on-budget. His attention to communication was impressive & timely even at 10pm at night and on weekends. We requested a few change orders along the way and they were charged at straight time and materials without the extra mark-ups most contractors tack on. Adrian was our onsite supervisor and was there every minute of every day. The flooring lead, Sergey and the carpet lead, Hector kept me informed and made suggestions that improved our end result. Over the last 42 years our family has built a number of custom homes and the experience with David's flooring was by far the best and was actually enjoyable. We would/will definitely use Eric and his team again and highly recommend them.

    I got a new construction home a couple years ago and I really wanted to add some carpeting the…read moreliving room area. I did my homework on flooring/carpet in the area and David's flooring take a look. They were the only company willing to come take a look and get measurements in person. Additionally, they were the most responsive and prompt with quotes, estimates, and pricing. This job involved removing some laminate flooring, lining and cutting parts of the floor precisely, and ensuring the transition is smooth. They were able to supply my favorite plush carpet and take meticulous care of the hard floor trimming. The workmanship was top notch and glad I trusted David's flooring to make a big wish come true.

    Floor Covering Express - carpeting - Updated October 2026

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