CS Floors was fantastic in helping me find the right laminate floors for my home! TJ came out and wrote up the estimate and from there I spent a couple weeks taking home samples from their showroom to finally decide on the color and finish which I choose Karastan Cocoa walnut which is a really rich warm color that matched perfectly for my home! TJ was super professional and courteous and helped me on this huge investment for my home! Slovak was my installer and he was top notch attention to detail very professional and courteous and did a fantastic job installing the floor. The floor is super tight as in no squeaking when I walk on it as it's a floating floor. They helped me to avoid repainting my walls by suggesting using 1/4 inch plywood to help raise floors so when he reinstalled baseboards they were high enough to avoid full paint. I just had to do some touch-up in a couple areas. Super happy with the job they did! Also Slovak the installer did a great job on cleanup after each day of all the sawdust in my garage and driveway from cutting the floor pieces! Thank you Csfloors for improving the look and feel for my home! Tony S. read more

CS Floors - New floors - Carpeting Near Me - Gig Harbor, Washington

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Excellent customer service, friendly, expert, easy to connect with, next time I will start with them.

I needed some oak flooring to fix some soft wood in the bathroom. They came through with flying colors. CS Floors has a great staff and they know what they are doing. I highly recommend this company. read more

Al and his crew provided us with rapid response to our inquiries, a superb quality product, and the gentleman who installed our 1,900 sq ft laminate flooring was on point. Removed the old carpet, removed and reinstalled the wall molding with smooth caulking, cut angles precisely including on the stairs, and cleaned up great. We couldn't of selected a better contractor who went above and beyond to make sure that our home was superb. Al came to the home so he could measure it precisely, kept me informed of the status of delivery, and came out to our home again with a cleaning kit, care instructions, and to discuss the warranty. Very satisfied with CS FLOORING! read more

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We moved from Vancouver WA to Gig Harbor, WA and wanted to replace all the flooring in our unit with hardwood floors, prior to the move. We met with Sean and were easily able to pick out a floor color that we liked and that was in our budget. Sean arranged for a sample plank to be sent to our Vancouver home so we could decide what paint colors went best with it and to confirm that our wooden furniture would also be compatible. Sean coordinated with the facility to make sure the painting was done before the flooring was installed. There was an issue with the slab and Sean also worked with the facility to get the floors leveled. It looks simply beautiful, especially the beveled edges in the corners. We knew all the time what was happening, especially important to us since we couldn't be there. If you are considering them, you should also know there is a discount for paying cash. read more

In spite of the fact that I have never been a customer and have no previous interactions with this company, I approached Al, the president of the company with a request to donate scrap material for a charitable project I am working on. The generosity of his response kind of, um, floored me. He went above and beyond to help a total stranger with no questions asked . He made my day, and I look forward to passing his kindness on to others. I will not hesitate to patronize this business when I do have flooring needs of my own. read more

The owner was very helpful in picking out tile, but when I went to order it, another staff member took my order and then later texted to say that he had to order more than I needed because he didn't realize that it was only sold by the case. He said that they would take 10% off of the total to make up for his mistake, however, when I came in today to pick up the tile, the owner would not honor the associate's written promise unless I paid in all cash. Seems shady to me, and I will definitely not be doing business with them again. read more

CS Floors - Screenshot of the text - Carpeting Near Me - Gig Harbor, Washington

Working with Sean at CS floors, very personable. Efficient and enjoyable experience, would recommend using them for your flooring needs.

There is an old saying "Let the buyer beware"! The installers were great! The product(hardwood) was excellent! BEWARE of extra work being charged to you without you being advised in advance that some work was not in included in the bid and a change order was not submitted seeking our prior approval!! Our bid included extra material that we paid for to cover future damage/work was being held as hostage and will not be released. Protect your self and make sure all changes from/or not included in the original bid are covered by a signed Change Order p.brown read more

Great experience from showroom to install. Sean was great and even stopped by a week after install to make sure things were good. Happy to support a solid local business, they had great installers too. read more

We originally contacted CS Floors based upon being highly recommended by a family member. We were so pleased with the professionalism and honesty of Al and his staff and the flooring selection. Al was so helpful in our decision of which carpet would work the best in our home for our busy family of four and our budget. The installation is complete and we absolutely LOVE our new floors. I would highly recommend CS Floors! read more

Great experience going with CS Floors. We purchased a home in Gig Harbor and wanted to replace the carpet. We got quotes from Home Depot, Lowes, and CS Floors. Ultimately we went with Al and CS Floors, supporting local business and the personal touch were appealing to us. He offered us a deal on some carpet that met our needs and we didn't have to wait - they had it in stock and were able to install the carpet within a week. The owner Al even volunteered to shore up some other flooring issues around our home and even sorted out the threshold of one of our doors. The carpet installation crew was fast, personable, and professional. They carpeted our entire house in two days and cleaned up/vacuumed, leaving the place immaculate. We later had an issue with some carpet staying down, Al sent the crew back out no questions asked to remedy any issues. I would highly recommend talking to Al at CS Floors, they took care of us and we would not hesitate to use them again! read more

We replaced the hardwood flooring and carpet in our house. We had a budget in mind and the sales staff were helpful in leading us in the right direction to achieve the look we wanted within our budget. All of the installers were professional, courteous and o time. They even came out during the snowmageddon. I would definitely recommend CS Floors for any flooring and tiling needs. They also offer a great selection of tiling and counter tops. We would go to them again for flooring, tiling and or counter tops. read more

They did an excellent job replacing all the carpeting in my home. The quality of the work was excellent and the pricing was very fair.

CS Floors recently installed new carpeting and pads in the hallways and three rooms in our Gig Harbor condo. Every step of the carpeting process was OUTSTANDING. From selecting the carpet at their showroom to the final installation, I was treated with patience and respect. The carpet has a slight pattern, but was so carefully laid that you cannot see any seams. Their installers also moved our furniture and they did so without a single scratch to the walls or furniture. CS may not be the least expensive in town, but their work is worth the price. read more

We shopped around before we went with CS Floors. Their reviews were good, so we went with them. We are completely satisfied with the work, and Chris (the installer) was amazing. In the end, we saved a good deal of money, and the floors now look first rate. Sean came by afterwards to inspect the work, and he gave us a special duster and cleaning agent for the wood. I highly recommend them if you need you floors redone. read more

CS Floors just finished refinishing and replacing some really beat up boards on our hardwood floors. They did a super job. The floors look great. We have already had three people who came to the house say they looked like completely new floors. Definitely recommend Al and CS Floors. read more

Subcontractors used not trained and able to do the work in orderly fashion, constant problems with wrong materials, wrong colors, and equipment breakdown. A flooring company from Timbuktu with a blind flooring installer and his guide dog would have created less problems. Mr. President Al goes out of his way in order to insult you properly as soon as you ask questions. Jovial bulls**t doesn't cut it, Mr. Al. Everything that goes wrong is the customer's fault of course. I rather buy Astro Turf or beach sand before those guys set foot on my property again. read more

I currently have hardwood floors throughout my home and requested CS Floors, among a couple other contractors, to come to my home to provide a bid. The sales rep took awhile to respond to my initial inquiry on making an appointment. When the rep came to my house he had difficulty identifying the type of hardwood throughout my home and did not appear knowledgeable about different species of wood. The rep elected to take photos and get back to me after measuring the house. A few weeks go by and no response. I sent an email to the rep wishing him best of luck and thanked him for his time he initially invested. The rep sent back unprofessional emails and had the maturity of a 7th grader. Thankful I didn't invest a penny in this company. read more

They are great! So thankful for them, they did amazing work and were very helpful. Great people to know and plan to go back when we need more. If you need and flooring call them or just drop in. Honest upfront willing to listen to our needs and helped picked out just what we needed. read more

We just moved to Gig Harbor from out of state. Our new home needed carpet stretching in our 2 year olds bedroom. The president of the company, Al Van Cleave, came out to my house after work to look at a carpet and said "I feel bad even charging you for this," and fixed the carpet for free! He was so incredibly kind and welcoming. I told him I would write a happy customer review here. When we need anything done with our floors in the future-I will be calling Al at CS Floors! read more

CS Floors just completed a large job in my house replacing bamboo flooring with luxury vinyl by Karndean. I was a bit reluctant being abit of a decorating snob but my two golden retrievers are hard on flooring. So took samples home & picked French country oak. When I saw the first room done I was totally in love with the look. Beautiful & very easy to care for. Al & Chris & Julie were all top notch. Handled job professionally & took great care with my belongings & with installation. I would never hesitate to recommend & use again. In fact thinking of doing bedroom too. Great company & people & product. read more

We recently had carpet put in our newly remodeled basement... and we couldnt be happier! Everyone at CS floors was extremely helpful and professional, from the beginning phase of choosing our carpet , to the install crew and even checking in with us after all was said and done to make sure we were satisfied. We would highly recommend CS Floors to our friends & family! When we need carpet replaced in the rest of the house we will be using CS Floors! read more

Highly recommended! High quality carpet available at affordable prices to fit a variety of budgets, and exceptional customer service! After returning to a destroyed rental property we needed to move into within a week, the owner Al personally made sure the carpet in our home was replaced within just a few days and at the best rates my husband and I could find between flooring businesses in and around the Gig Harbor area. We were given plenty of options of carpet varying in prices but all selections are an excellent quality designed to fit a variety of needs or preferences. We are especially impressed with the level of professionalism and excellent customer care we received with Al; it is rare to find a business owner that genuinely cares about his or her customers! We are so grateful for their services. The carpet looks amazing and we highly recommend CS flooring for any flooring needs! read more

We just had our basement carpet replaced. We did it in two installments first for the hall, stairs and bedrooms and then the main rec room. CS Floors made sure we had the same installers from the first time so we already knew and trusted them. The follow up visit to make sure everything is just as you wanted is great too. Everyone was wonderful! We could not be happier with our experience with CS Floors and would highly recommend them to anyone. read more

I want to say that CS Floors is the place to go for the finest quality flooring, and great personal service. The crew was a pleasure to talk with,as they patiently answered our questions. Al Van Cleave, the owner, is great at returning calls, and gives awesome customer service. The project for our church hall was rather large, and up against a deadline-Al called and reassured me that the job would be done on time and to enjoy the week-end. The job was even done early, with no mess left behind. We are very satisfied and strongly encourage anyone to check them out. You will not be dissapointed. read more

My floors are amazing! Ripped out the carpeting on my stairs and upstairs bedrooms. CS Floors replaced them with Hickory. I also added some skirting on my stairs and new baseboard. I HIGHLY recommend this local company. Installer is amazing too. read more