We did our due diligence and got four bids before deciding on a contractor to do a full remodel of both the bathrooms in our home. One of the bids we threw out as unrealistic and so low that it was obvious there would be complications. The other three came in surprisingly within fifteen dollars of each other.
Why did we choose Kelley Home Services? When the others told us they could not do a custom shower pan (longer that 6 feet), or said that they could not install cabinets that we had bought seperately, or use paint that we already had on hand, Kelley said "Sure, no problem, we have a master tiler who can do that custom pan, of course you want the cabinets to match the kitchen, we would be glad to install them for you." Time and again Kelley said yes when others wanted to steer us toword a better porfit margen for them.
Lets talk about the people we got to work with: Pat Kelley, contractor, owner, and very competent leader. He never said no, and never failed to contact us back within 24 hours, even on Memorial Day and 4th of July. Randy, the supervisor and master tiler on our job was polite, respectful and funny. He made sure the crew was there everyday on time, and that all our expectations were met. Every single day, at the end of the day he told us what they had accomplished that day, exactly when they would return, and what they would be trying to accomplish the next day. We always knew what to be ready for, what to expect, and what we could do to help. So smooth! The sub contractors who work with Pat Kelley are outstanding. Both the pumber and electrician knew their stuff, made every change we had asked for without hesitation and replaced like with like; copper pipe with copper, high quality professional grade recepticals, etc.
The entire project was completed on time, on budget and best of all, we all parted as friends. Outstanding job guys! And thank you sooo much. read more