We had an issue with our bathroom ceiling/vent fan & Joel came in & saved the day. We had a leak…read morecoming from there whenever it rained & umm we all know it rains a lot so it was a dose of fresh air & a relief that it got taken care of. Fan was also not running, mind you we have 4 kids. He had to go through our attic to get done & even made a store run to get a missing. Appreciate the effort & getting the job done. Definitely recommend Benson Remodeling to everyone out there. Sal Abera

Benson Remodeling works for Invitation Homes. If you are not sure who they are, search for…read more"Invitation Homes slumlord." Invitation Homes takes advantage of everyday people just trying to find a place to live. Over and over, you will see complaints about maintenance requests. Do you really want to support a company that actively takes money from honest hardworking people? A company that is actively doing everything they can to nickel and dime you. They came over to look at my roof for damage. Instead, they cleaned the roof. When I brought this up to them, they were very fast to fall back on "Bring this up with Invitation Homes; we can't do anything." I might believe that if I had not already dealt with Benson Remodeling. In the past, they have come in, looked at issues, and put in maintenance requests for issues they see. This time, they didn't even bother. Not even when I brought it up to them. They completely ignored that fact and just restated the same line their Wall Street company feeds them. Don't support a business that is actively doing their part to rob everyday Americans of their chance to own a home. To the response from the owner: Please read my review carefully. You are 100% capable of putting in work orders. I know this as a fact, but you refuse to do so. YOU may be a mom and pop shop, but you are making the business decisions to get into bed with a Wall Street company. YOU are part of the problem. You can't abstain by saying "we can't do anything". You can. Don't help a giant company rob everyday americans. More so when I know as a fact, you can do something. All I am asking is for you to put in work orders for the damage you see. Something I know you can do.

Outstanding company. From the initial estimate to the finished job we could not have selected a…read morebetter company. Madaline Stultz was very helpful with the estimate and color consult. The prep and painting crew was first rate. Very happy!

They do outstanding quality work. They did interior and exterior carpentry for us and painting…read more Madeline patiently worked with us to find the best colors for our home. We were happy with the end result and curbside appeal. Gerry & Carolyn J

June 2026 Bid Process = A+, Price = A,…read moreCommunications = A-, Schedule adherence = A+, Work site set up = A, Work site clean up = A Workmanship/detail = B, Problem solving, Quality assurance = B+, incidentals = A, Conclusion *** Bid - Bates examined, sketched and after about 20 minutes provided a complete bid with 3 option levels. *** Price - Bates was equal to other bids. *** Communications - Bates, email, text was Excellent & timely. Only issue might be crew, only crew lead spoke fluent English. *** Scheduling - provided tentative date 3 weeks out, confirmed with 1 week & kept that date. *** Work Site set up - Crew arrived at 8 am, placed tarps at all areas that might be affected by debris & placed plywood sheets against & over areas that might be impacted. *** Work Site Clean up - removed debris in all areas. No issues. *** Workmanship/detail - I'm sure they worked hard, but their attention to detail could be better. 4 areas of concern. 1)accurate nailing of new plywood, 2)proper anchoring of electrical mast, 3)caution during debris removal on roof, 4)level placement of shingles in one vertical area. Description of the work issues: Replaced over 30 sheets of plywood. Used stapler to tack plywood, then nails. Many staples missed rafters & were visible under eaves. Many more visible in the attic which I did crawl through to check. Some nails missed. visible in the attic. While removing the old roof, they used blower to clear/clean the decking. Ended up blowing debris in the range hood exhaust vent, causing debris to get into over-the-range microwave. Front of the house is a vertical patch of roof, that was shingled crooked/slanted. Neighbor, wife, myself all agreed. The crew lead did not think it was. We physically measured & the span was clearly off. He made an adjustment & we accepted it. The electrical mast has two anchor lines to support if against the wire drop pull. Those are removed during re-roofing. They reconnected, saying it was now anchored properly into the rafters. But it wasn't at all. I was lucky enough to cut a hole into our garage ceiling sheetrock and clearly saw they missed the rafters completely. *** Problem solving, trouble-shooting, Quality assurance - After job was done & crew gone, I walked the perimeter, went in the attic and noticed some issues and my wife started the microwave fan. I emailed Bates & they were quick to send their PM out & I was able to point out things. He was able to explain some things to my satisfaction & scheduled the crew to come out & address everything. I called the inspector & he agreed to approve. *** Incidentals - I arranged to have some of the old cement roof salvaged with a company in Auburn. Bates was agreeable to cooperate & worked to have a bunch of the old shingles sent down a chute to be collected. When they returned to address the work issues, they left me with some bundles of shingles so I could re-roof my small back shed. The even offered to roof it. But I declined. (Project for my son & I) They also gave us a gift card for dinner at a nice local restaurant for the trouble. Things I did not think of up front but wish I did. Replaced 30+ sheets of plywood. I would have liked to have kept a good many pieces that they discarded. Also some of the new plywood that they cut & then discarded the remnants, I would also have kept. I did on the 3rd day, ask to keep the newest remnants & I dug some out from the trailer dump bed. But I didn't think of it in the prior days. They also kept & piled the old lead vent pipe flashing. It was quite a pile & made sense when they said they'd take it to the recycle center and maybe get $60 for it. Wish I'd have thought of that, I would have made my son do it for the experience and sense of value & gas money for him to earn. Conclusion - I like Bates. The process, overall communication was very good. They identified & corrected unknown roof issues due to rot & prior installation shortcomings. Thus all the new plywood & some facia board. Room to improve attention to details. New roof looks good.

If you are looking for a roofing company, I have a very strong recommendation. BATES ROOFING in…read morePuyallup 253-473-0675. I just used them to replace the original roof on our house. From the time they came out to do the appraisal until the manager came back to inspect the job when it was done, they were extremely professional and thorough. Their crew showed up on time and did great work. They did exactly what they said they would do and charged me exactly what they said they would. And their bid was the cheapest of the three I got!

Moises and his crew did a fantastic job! They are very quick and installed our carpet very well, I…read morewill definitely use them in the future and recommend them to others!

These guys did a great job tiling 2 bathrooms. They responded very quickly, came out and have a…read morefair bid and started work the next day. I look forward to them coming back to sand and refinish my hardwood floors. I would recommend this service to anyone looking for home repair needs.

We worked with Eric Ballard at Premiere Floors & Design Center to replace the carpet in our house…read more Eric provided sound information on finding the right carpet for our needs. He also referred us to a moving company to move our furniture out of the carpeted areas. He then coordinated with the movers and installers to make sure that the work was done expeditiously and at minimal disruption to us. The installers were excellent as well. The end result essentially transformed our house. The cost for the work was reasonable and actually less than we expected. We strongly recommend Eric and Premiere Floors.

Premiere Floors did an amazing job for my family in Ruston. The owner met me for the initial…read moreconsult and then stayed engaged and communicated well the whole time. I've had contractors in the past that too quickly worked past problems - meaning they just do whatever they need to do to get the job done- resulting in a bad end product. In contrast, Premiere Floors made sure the subfloor and prep was sound even when it required some changes to the initial plan so that the final result was perfect. I'm sure these floors will last for a long time and will continue to impress with their looks.

Great work, competitive price, reliable people!…read more Had them out for another property of mine and they were superb. Very trustworthy and skilled.

Outstanding experience for roof cleaning. I found them with the coupon in the value pak. From start…read moreto finish they were extremely professional. I was notified by text/email about appointment, reminders and when the technicians were coming. A picture of the technicians was included. Pedro, who gave me the estimate, inspected the roof, showed me pictures and answered all my questions. The technicians took pictures showing me my roof was clean and gutters clean out. I had a minor issue and it was addressed immediately and professionally. Jose and Joshua were friendly, accommodating and did a great job. I would not hesitate to use them again or tell others to use them. I even got a senior discount which was better than the coupon!

Puyallup Roofing just completed my roof today! They were quick and cleaned up after themselves…read more The roof looks good upon initial viewing. The pricing was fair and they were pretty good at communication as well. Crew was efficient and polite.

For painting services offer. I declined the job offer well ahead of the start date via email and…read morehad not paid any of the deposit expecting those to be sufficient reply. He wanted me to pay for equipment and materials he purchased, again ahead of the proposed start date. Image shows his response.

Set up next day estimate via their website to clean neglected roof and gutters. Emailed me their…read moreestimate by end of day, which I accepted. Coordinated cleaning two days later. Crew was on time, explained their procedure and went to work. Did a great job! Work completed quickly and thoroughly! I've used them before, and will use them again. Very satisfied! Price was fair! 5 stars! KR

I had 14+ repairs needed on my 12-12 pitch cement tile roof. This is a very hard roof to work on…read more Roof Therapy get a fair bid to repair my roof, answering my questions via text within 5 minutes. The tech Jack was knowledgable, understood my issues, and was a good communicator. The tech that was send to my house do to the repairs was courteous, friendly, confident, and very careful on my root. He worked in the wind and rain, and performed some additional work at my request. I love this company!