We recently bought our house and the roof is made of tile, which we have since found to be…read moreproblematic when trying to find a vendor to clean and work on it. Fortunately we found Rainier Roof Restoration. While I generally never give five stars because I believe there is always room for improvement, they did a great job and were very respectable towards the house, the items surrounding the house, and overall clean-up. They worked us in at the last minute when another job canceled so we had the work done inside of a week. Our roof was a mess, it didn't look like it had been cleaned since it was installed in 1999. The gutters were black (they are actually white), and there was so much moss on the roof. Now, after their service it looks brand new. The gutters are white, no moss, and they were even able to fix a number of cracked and damaged tiles. My only concern, when we originally reached out to them back at the beginning of the year, we never heard back. The owner did apologize for doing so, and once we started texting him about this new job communication was quick and efficient. Their prices are a bit steep (pun intended) but you do get what you pay for!

Rainer Roof Restoration did an amazing job cleaning and oiling our shake roof. It's 14 years old…read moreand now looks as good as the day it was installed.

Puyallup Roofing just completed my roof today! They were quick and cleaned up after themselves…read more The roof looks good upon initial viewing. The pricing was fair and they were pretty good at communication as well. Crew was efficient and polite.

For painting services offer. I declined the job offer well ahead of the start date via email and…read morehad not paid any of the deposit expecting those to be sufficient reply. He wanted me to pay for equipment and materials he purchased, again ahead of the proposed start date. Image shows his response.

June 2026 Bid Process = A+, Price = A,…read moreCommunications = A-, Schedule adherence = A+, Work site set up = A, Work site clean up = A Workmanship/detail = B, Problem solving, Quality assurance = B+, incidentals = A, Conclusion *** Bid - Bates examined, sketched and after about 20 minutes provided a complete bid with 3 option levels. *** Price - Bates was equal to other bids. *** Communications - Bates, email, text was Excellent & timely. Only issue might be crew, only crew lead spoke fluent English. *** Scheduling - provided tentative date 3 weeks out, confirmed with 1 week & kept that date. *** Work Site set up - Crew arrived at 8 am, placed tarps at all areas that might be affected by debris & placed plywood sheets against & over areas that might be impacted. *** Work Site Clean up - removed debris in all areas. No issues. *** Workmanship/detail - I'm sure they worked hard, but their attention to detail could be better. 4 areas of concern. 1)accurate nailing of new plywood, 2)proper anchoring of electrical mast, 3)caution during debris removal on roof, 4)level placement of shingles in one vertical area. Description of the work issues: Replaced over 30 sheets of plywood. Used stapler to tack plywood, then nails. Many staples missed rafters & were visible under eaves. Many more visible in the attic which I did crawl through to check. Some nails missed. visible in the attic. While removing the old roof, they used blower to clear/clean the decking. Ended up blowing debris in the range hood exhaust vent, causing debris to get into over-the-range microwave. Front of the house is a vertical patch of roof, that was shingled crooked/slanted. Neighbor, wife, myself all agreed. The crew lead did not think it was. We physically measured & the span was clearly off. He made an adjustment & we accepted it. The electrical mast has two anchor lines to support if against the wire drop pull. Those are removed during re-roofing. They reconnected, saying it was now anchored properly into the rafters. But it wasn't at all. I was lucky enough to cut a hole into our garage ceiling sheetrock and clearly saw they missed the rafters completely. *** Problem solving, trouble-shooting, Quality assurance - After job was done & crew gone, I walked the perimeter, went in the attic and noticed some issues and my wife started the microwave fan. I emailed Bates & they were quick to send their PM out & I was able to point out things. He was able to explain some things to my satisfaction & scheduled the crew to come out & address everything. I called the inspector & he agreed to approve. *** Incidentals - I arranged to have some of the old cement roof salvaged with a company in Auburn. Bates was agreeable to cooperate & worked to have a bunch of the old shingles sent down a chute to be collected. When they returned to address the work issues, they left me with some bundles of shingles so I could re-roof my small back shed. The even offered to roof it. But I declined. (Project for my son & I) They also gave us a gift card for dinner at a nice local restaurant for the trouble. Things I did not think of up front but wish I did. Replaced 30+ sheets of plywood. I would have liked to have kept a good many pieces that they discarded. Also some of the new plywood that they cut & then discarded the remnants, I would also have kept. I did on the 3rd day, ask to keep the newest remnants & I dug some out from the trailer dump bed. But I didn't think of it in the prior days. They also kept & piled the old lead vent pipe flashing. It was quite a pile & made sense when they said they'd take it to the recycle center and maybe get $60 for it. Wish I'd have thought of that, I would have made my son do it for the experience and sense of value & gas money for him to earn. Conclusion - I like Bates. The process, overall communication was very good. They identified & corrected unknown roof issues due to rot & prior installation shortcomings. Thus all the new plywood & some facia board. Room to improve attention to details. New roof looks good.

If you are looking for a roofing company, I have a very strong recommendation. BATES ROOFING in…read morePuyallup 253-473-0675. I just used them to replace the original roof on our house. From the time they came out to do the appraisal until the manager came back to inspect the job when it was done, they were extremely professional and thorough. Their crew showed up on time and did great work. They did exactly what they said they would do and charged me exactly what they said they would. And their bid was the cheapest of the three I got!

Set up next day estimate via their website to clean neglected roof and gutters. Emailed me their…read moreestimate by end of day, which I accepted. Coordinated cleaning two days later. Crew was on time, explained their procedure and went to work. Did a great job! Work completed quickly and thoroughly! I've used them before, and will use them again. Very satisfied! Price was fair! 5 stars! KR

I had 14+ repairs needed on my 12-12 pitch cement tile roof. This is a very hard roof to work on…read more Roof Therapy get a fair bid to repair my roof, answering my questions via text within 5 minutes. The tech Jack was knowledgable, understood my issues, and was a good communicator. The tech that was send to my house do to the repairs was courteous, friendly, confident, and very careful on my root. He worked in the wind and rain, and performed some additional work at my request. I love this company!

TL;DR: Definitely reach out to Roofscapes NW and I highly recommend them! Their communication,…read moreprofessionalism, attention to detail, and craftsmanship are top-notch. Plus, your neighbors might end up being just as excited about your new roof as you are! Early experience: After getting three quotes from some of the top local roofing companies, Roofscapes stood out immediately. They were the most knowledgeable, the most transparent about pricing, and the only company that fully walked me through what a 1920s Craftsman home would realistically need. They were upfront about the possibility of plywood replacement and other hidden issues that can come with an older home (if you own an old Craftsman, you know the surprises and challenges that seem to come with every project! May I never see Knob-and-tube ever again). They also pointed out areas that had been noted in a previous home inspection, but none of the other companies even mentioned them. During the installation: The communication was outstanding. I received daily updates with photos, the amazing crew cleaned up every single day, and when we ran into insurance issues, they went above and beyond to help us navigate everything quickly. Most importantly, our new metal roof looks absolutely INCREDIBLE! We've had neighbors reach out to compliment it, and we've even noticed more neighbors walking their dogs a little slower in front of the house to check it out. haha We couldn't be happier with the result. I also want to mention something that may resonate with other sole women homeowners: at no point was I asked to "check with my partner/husband," or treated like I wasn't the decision-maker. I was treated with respect, kindness, and professionalism throughout the entire process, and I genuinely appreciated that. A huge thank you to Ubaldo, Jorge, Stacey, Melissa, Mike, Nelson, Johel, Heather, and the entire Roofscapes team. You can tell every project is run with amazing teamwork and that this is truly a family business. (I'm pretty sure their dog mascot deserves some credit for the great experience too. ) I've already been recommending them to everyone who will listen, and I wouldn't hesitate to hire them again if needed!

From the start of our roof replacement to the finish, working with Roofscapes NW was a pleasure…read more The initial consultation with Mike was no pressure, comprehensive and informative. He performed a thorough inspection of our roof, and showed us the many pictures that he took. He showed us different pricing levels on each aspect of the project, and explained in detail what each price level entailed. The roofing crew, led by Jorge, were friendly, hardworking and punctual. You could tell immediately that they were all professionals and knew what they were doing. Jorge kept me informed of any issues that were found, and no extra work was performed without our permission. At the end of each day, Stacey sent us a detailed progress report of the project along with many pictures, which was appreciated. The crew did a great job cleaning up each day and also after the project was finished. Ubaldo came out the next day and did the final inspection and walk around with us, and did a great job answering any questions we had. He also left us a nice gift of yummy chocolates to show his appreciation. In summary, we are thrilled with how our new roof turned out, and highly recommend Roofscapes NW for your roofing project.

very happy with my new roof I highly recommend these guys exellent workmanship done in a timely…read moremanner

Chase is awesome. The quote was fair, the tear off, replace sheeting, paper shingles and clean up…read morein a day. The workers were focused and the roof looks spectacular!

David's team did a great job. He kept me informed and sent pictures with the invoice. As an out…read moreof town owner, this was a nice added feature. I will use his company again.

They just cleaned our townhouses last weekend while we weren't home. Saw them on my security camera…read morerun into one of my landscaping lights with their ladder. They broke it off of the stake, and then just stuck it back into the ground and covered it with mulch as if it never happened. Then they used a leaf blower and spread my mulch all over the yard that I now have to spend time cleaning up and fixing. They also went through both of my gates and through the side of my place without permission and forced the gates open causing my fence post to break. I was told by our HOA that they also charged an extra 300 dollars to replace a part on one of the neighbors' roof that the Tennant was supposed to save but threw away. Wish I could charge them for breaking MY stuff!

Excellent customer service and communications throughout the process of my repair. I installed…read moreChristmas lights for the first time on my new house and a few weeks later we were hit with a wild atmospheric river which caused a cracked shingle (of my own doing from installing light clips) to leak through my roof into my crawls space and onto my porch. Mark came by for an estimate and noticed the problem instantly and suggested a MUCH less invasive and cost effective repair to the issue. I just wanted to say thank you for the easy fix during the holiday season. Hope you, the family, and the employees have a lovely holiday!

After obtaining 4 bids for this big investment (reroofing my home), I chose Rainblock roofing…read more Rainblock Roofing is a father and son business, but it is truly a family business when you consider the team. From the straightforward bid to the communication and amazing warranties, this is the best company I could have chosen. The crew, led by Jose (joined with his family), were prompt, friendly, meticulous, and hardworking (even in the 90+ degree weather). The craftsmanship is admirable. I went onto my roof to look at my new ridgeline vent but found myself admiring the attention to detail, cleanliness, and precision of the work. It's not very often that I can say a business exceeded my expectations but Rainblock Roofing certainly did. If you need to reroof your home, you will not be disappointed. I would highly recommend Rainblock Roofing. Thank you, Rainblock Roofing, excellent job! Jennett N.