Having my exterior walls insulated with NW Insulation really could have not gone better. [[HIGHLIGHT]]First, I had the estimator come out just a couple days after I called, he spent an hour or so going over my house & checking the insulation and then figured out the estimate.[[ENDHIGHLIGHT]] I was shocked, with the PSE rebate, which NW Insulation takes care of, the estimate was thousands less than I thought it would be! [[HIGHLIGHT]]I signed up, and a day or so later I got a call to schedule the install, again, surprisingly, they could do it right away and I scheduled for about a week out.[[ENDHIGHLIGHT]] The installers got to my house about 8am and were very polite and professional. They basically worked all day, got the job done, and were on their way. They left everything clean and it is amazing to me how the house looked when they were done. They blew in the insulation from the exterior and the method that they used left no trace, they removed a course of siding, drilled holes, filled the walls, plugged the holes, and replaced the siding. You can't even tell that they were there. I have only had a few hot days to determine if there has been an improvement and honestly it really does seem to stay cooler inside, looking forward to winter for the real test. All in all, this has been a great experience, I very highly recommend NW Insulation for your project. read more

Had water and some saturated ducting insulation in crawlspace. Had them.out for a bid to resolve. They did the work to resolve it, apparently with a one year warranty. Representative was confident and work was done to the tune of $6000+. Periodically checked immediate area and had exterminators down there bi-monthly with reports of minor moisture but overall OK. Orkin sent out a guy to perform an inspection and he reported the exact situation I paid to resolve. It was beyond 1 year but it is obvious they did not perform work I was promised. I asked them to honor the warranty 22 months after work, which I do know is beyond, but it is clear that they did not do work promised and I believe they should back up their work. read more

Insulation Northwest - Orkin report of excessive moisture and saturated ductwork in "renovated crawl space". - Insulation Installation Near Me - Puyallup, Washington

[[HIGHLIGHT]]They sent a salesperson out to my house who went through the attic and crawlspace and gave me the cost for the job.[[ENDHIGHLIGHT]] When the crew showed up, they told me there were issues in the attic and crawlspace that would cost me more money. This should have been caught by the salesperson. This felt very much like a bait and switch. Beware for them to give you a low bid and raise the price when they arrive to do the work. Edit: After follow-up discussion with the company, I no longer believe this was a bait and switch, just poor communication from the woman in the office, the original estimator, and the people on-site who showed up to do the work. Each of the three areas that I was expecting to be done (attic, walls, crawlspace) had legitimate reasons for why they couldn't be done. read more

[[HIGHLIGHT]]Five stars for the service and communication![[ENDHIGHLIGHT]] The gentleman who provided our quote was very helpful, and the installers were tidy and professional. Even though there was a slight mix-up with the garage door insulation being forgotten, they handled it perfectly and came back to finish the job within the week. We wish the temperature difference in the garage was a little more noticeable, but we are satisfied with the job they did. read more

Insulation installation- was great! showed up right on time, worked quickly, was very professional, friendly, and conscientious of keeping the house clean. Great price, easy to schedule. [[HIGHLIGHT]]overall a great experience[[ENDHIGHLIGHT]] read more

We had a crawl space clean up and new insulation and moisture barrier installed. From the estimate to job completion the employees did a great job. If I could take off half a star, I would for the less than perfect clean up at the end. There were bits of insulation and paper left behind and a few screws and pieces of hardware were also left. read more

[[HIGHLIGHT]]Very pleased we went with Insulation Northwest. After receiving 3 bids we went with this company because they focused on getting our home better insulated, not on getting the contract signed.[[ENDHIGHLIGHT]] Very knowledgeable and professional. On the day of the work the team arrived on time, covered all traffic areas to avoid making a mess, and worked steadily until the work was complete. Before leaving they showed us exactly what they had done and made sure we were happy. This company had the experience and skills to do what we needed done, at a fair price. read more

A couple of weeks ago I contacted Tacoma Public Utilities about their residential insulation incentives to find out if I qualified for assistance getting my crawlspace insultation redone as it had all fallen down in the past 20 years (we purchased this older Tacoma home in late 2006). I qualified and was provided with a list of Tacoma Power participating contractors to look through, do my own evaluation of, and contact two or three of them from which to get bids. After reading reviews, checking Better Business Bureau, looking at posted photos, and verifying they were a local company I selected Insulation Northwest as a solid candidate. [[HIGHLIGHT]]I called their office and the pleasant lady who answered confirmed they were familiar with Tacoma Public Utilities promotions and scheduled Keith to come out and provide a bid.[[ENDHIGHLIGHT]] Keith arrived exactly on time and was friendly, knowledgeable, and professional. [[HIGHLIGHT]]He provided a bid in a timely manner and answered a couple of follow-up questions (via text) promptly over the next couple of days.[[ENDHIGHLIGHT]] After reviewing the bids from the candidate companies I selected Insulation Northwest and am quite pleased to state that it was an excellent choice on my part. [[HIGHLIGHT]]I was asked what day would work for me and the crew (Oscar, David, Merlin, Carlos R and Carlos RR) showed up on time and ready to work first thing in the morning.[[ENDHIGHLIGHT]] They pulled out all the 45-year-old nasty insulation, carefully bagged it up, loaded it onto their truck, and then installed new insulation with stouter retaining wires. They also replaced the vents with rodent proof screening and installed a removable door into the crawlspace. As conclusive proof of solid work performance I was provided with three photos of a weeping water pipe that they had discovered. Upon timely completion the work area was cleaned up, my questions answered and I have one less crawlspace issue to fix on our home. In short, I highly recommend Insulation Northwest. They have been a pleasure to deal with. read more

[[HIGHLIGHT]]They were on time and presentable.[[ENDHIGHLIGHT]] They insulated my attic and crawlspace and let me know about a water leak I was unaware of (fixed by me). The water leak would have cost me thousands down the road if I hadn't dealt with it. Their price was competitive. They deducted the CNG rebates from my invoice and had the rebates paid directly to them. It couldn't have been an easier process. read more

Had insulation NW remove the insulation from my crawl space. I had that insulation installed a few years ago by their competitor and the competitor did a horrible job !! A 12 year old could've done it better. I was never happy with it so had Insulation NW remove it and also removed the old vapor barrier and sealed my ducting and installed new vapor barrier. My crawl space is very tight and it was a face in the dirt job. The 2 guys that did the work did an amazing job considering how tight my crawl space is. I highly recommend this company. I've no complaints and thanks to the two guys that did the grunt work. I appreciate them two guys. They have a tough job !!!! read more

[[HIGHLIGHT]]Scheduling was easy and quick[[ENDHIGHLIGHT]], and the workers did a great job and cleaned up well. There was a spot under a sink that the cellulose started coming in when they were blowing it in, but we found it quickly and they cleaned it up and sealed the hole so it wasn't a problem. read more

They showed up on time and did a great job for a reasonable price.We had the ceiling of our unfinished garage insulated and they had to add vents. read more

Insulation NW did a great job with my attic restoration, and helping to coordinate other contractors. I had an issue with my roof where I noticed soft spots on it that were ultimately caused by a lack of proper attic ventilation causing moisture buildup in the attic, and Insulation NW came out, added more ventilation, coordinated the appropriate remediation specialists (even letting me invoice one of them together with Insulation NW directly to make my life easier), and was all around a great help. Then afterwards they replaced all the insulation. [[HIGHLIGHT]]They were friendly, easy to work with, and I'd absolutely work with them again![[ENDHIGHLIGHT]] read more

Insulation Northwest's service was great all around. They were fast, efficient and friendly to work with!

Professional service from beginning to end. The price was fair, the crew was careful and clean during the blown-in insulation installation, and they even checked for pests and repaired attic baffles. Quality work and great attention to detail. read more

[[HIGHLIGHT]]Responsive and informative during the initial quote.[[ENDHIGHLIGHT]] Got the job done quickly. [[HIGHLIGHT]]Removed 1 star due to not receiving photos of the job afterwards after being told they would be sent.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]From start to finish Insulation NW staff was a pleasure to work with.[[ENDHIGHLIGHT]] Excellent pricing. Would definitely recommend. read more

From start to finish, Insulation NW knows how to schedule and complete jobs timely! [[HIGHLIGHT]]They communicate regularly and swiftly and their scheduling process is uncomplicated.[[ENDHIGHLIGHT]] They have crews that know how to get a job done as estimated. They are professional and also clean up after themselves. Honestly, my expectations are always exceeded. Thanks Insulation NW for your consistent collaboration. Appreciatively, Staged Fine read more

Matt Hutson came to our house to give us a bid for some additional insulation. He was very professional & trustworthy. He discovered a situation we were not aware of and it ended up being warranty work through our builder. We were not able to use Matt and his company, but I would definitely recommend Insulation NW. read more

Insulation Northwest - missing insulation in attic - Insulation Installation Near Me - Puyallup, Washington

See all

From quote to install to inspection, it was a great experience. They were responsive and professional. Definitely recommend. The work was immediately noticed and my house is much more energy efficient. read more

Arrived on time and completed job as expected. Would recommend for any insulation job

They were extremely helpful with an attic insulation replacement. They gave a detailed quote for what they did as well as seeing if the work qualified for an energy rebate from the utility company and handled submitting the necessary documents for the rebate. They handled everything quickly and professionally. They do good work. read more

I had my crawl space insulated by insulation northwest and I highly recommend them they were very professional and friendly

Did a wonderful job on my crawlspace and attic. I would recommend. [[HIGHLIGHT]]Fast and friendly.[[ENDHIGHLIGHT]]

From Bryant that came out and gave me a bid on the spot to the guys who did the work- really great company. Great price and really great product. read more

We needed to have our attic and basement redone. NW insulation came out and gave an estimate that was 3 times less than others. They were efficient, on time and did an outstanding job read more

These people know their business and do a great job. This was part of PSE's insulation rebate packages. The price for a complete rework of my crawl space including insulation and recovering the ground was basically the sales tax. Their work was first rate and they even returned and did a small repair on my furnace. [[HIGHLIGHT]]Great people to work with from customer service, schedulers, workers and a shout out to Dave Bean, the estimator.[[ENDHIGHLIGHT]] read more

Insulation NW went above and beyond with my 3 part insulation project. (Attic, Crawlspace and Garage). My sales guy (Dave Bean) was amazing. Always in communication when I had questions. Dave offered a very fair bid. The work crews were clean, professional and quick. The foreman came to check out some issues that were found after removal of the old insulation, and he spent several hours taking care of the issues personally. They also informed me of a couple roof leaks that I was unaware of. (So glad they saw those before they caused bigger issues). They also identified that I had !!!!MOLD!!!! in my attic. They did everything to make sure my ventilation was up to code, and recommended I contact www.PURaFOG.com to take care of the mold issue and this company were also amazing. I feel so lucky to have chosen Insulation NW. read more

Had a great experience with InsulationNW. Overall, I found them to be highly responsive, available, and flexible. The job seemed comprehensive and well done. I'm a homeowner running a project to finish my attic, which had previously been configured as a bonus room. Its insulation was dated, incomplete, and dirty. I engaged InsulationNW through Matt, who I found to be an extremely responsive sales rep. He did an on-site walk through, discussed options (batts vs blown-in, among other things), and we came to a good agreement. That afternoon he'd furnished an estimate. I'm not well-calibrated on pricing but it seemed reasonable. I needed to break the project into a few phases, starting with insulation removal, then partial, then remainder. InsulationNW accommodated this very easily. Project completion was efficient, and billing easy. read more

We had Insulation Northwest airseal and insulate our attic, they did a quality job and we're pleased with the result. So we were later happy to hire them again to insulate the underside of the cantilevered portion of the house over the carport. Insulation Northwest did foam insulation and the floor of the room over the carport now stays a normal temperature rather than becoming frigid in the winter. We're very satisfied. We recently had Insulation Northwest come out to give a quote on blowing in insulation to our exterior walls, after we discovered they weren't insulated. Our walls are lath and plaster and [[HIGHLIGHT]]we were grateful for the honesty and straightforwardness of the assessment of the feasibility of the project given the construction of our house.[[ENDHIGHLIGHT]] We decided not to take the risk of that project at this time, but will definitely reach out to Insulation Northwest for any future insulation projects, or at such a time as we open up the walls for other purposes (or remodel/change to drywall). read more

We needed a finished garage insulated, and their professional team came in and did a great job! We got exactly what was promised at a fair price. read more

[[HIGHLIGHT]]Very happy with the install team.[[ENDHIGHLIGHT]] They insulated my 1700sf crawlspace in 6 hours. I would hire them again

They were easy to work with, very responsive, and completed the work on time. I would hire them again for insulation needs.

great quality work. very carefully when blowing in around electrical areas. take their time. [[HIGHLIGHT]]great guys Great company.[[ENDHIGHLIGHT]] Ty read more

I had an estimator come out to review my job and give me a price. When the time came the company said they would need to raise the price (significantly) if they were to proceed. I got in touch with the manager and explained the problem. He agreed we had been treated badly, but insisted the estimate couldn't be honored. There was no middle ground offered, just take it or leave it. We left it. I'll keep looking. read more

Not off to a good start and I'm glad we found out early on. [[HIGHLIGHT]]We had a person come out to do a quote for our 30-unit townhome community and never received a quote.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was out of town and so had to reach out as it's been over 30 days since the site visit.[[ENDHIGHLIGHT]] Once we received the quote, it was very vague and random and there was no breakdown as to the scope of work. This is a red flag and I'm glad we found out early on. read more

Wasn't going to leave a review but was told I would be contacted by a manager, we'll here we are. [[HIGHLIGHT]]I've been using insulation nw for many years matt the outside salesman and the ladies in the office have always been awsome and deserve 5 stars.[[ENDHIGHLIGHT]] Not all jobs go smoothly but the ladies and Matt always try to make it right. This last job was was a doozy, knob and tube suspected asbestos the works took multiple subs and a month or so. Even had a representative from insulation nw come and inspect and give an ok to move forward. The crew came out started the pipe wrap and the ground cover, mind you it was a day early but they started anyways. 10 min in they were out of the crawl throwing a fit, seems there was a piece of tape left underneath the vapor barrier and a partial wrap on boot extending through the floor that everyone missed or just left because it was ok. They showed the pictures and left. They weren't there to Insulate the floor just the brand new pex plumbing and remove the vapor barrier, which is bagged but left in the crawl space, the foam crew was scheduled for the following day. What ever stuff happens. [[HIGHLIGHT]]i get revered the lead supervisor who should not be in that position, argued with me told me they can't work on a house that might have asbestos in the building materials, which eliminates darn near every house before the 80s and that they will not be able to complete the job, he was rude called the home owner and myself a liar didn't offer to visit the site didn't offer a solution just said couldn't help us out. He ended the conversation by hanging up[[ENDHIGHLIGHT]]. Not sure what's going on with company but good luck read more

What a great company to work with for our project! We had old insulation removed from our attic and crawl space and new insulation installed. We also finally got our garage insulated. They got us booked quickly, kept us posted each day of the work/ duration and the crew was extremely professional, courteous and efficient. read more

The sales rep is very knowledgeable. Insulation team and the project manager who came to fix issues are helpful too. [[HIGHLIGHT]]The only issue we had is scheduling that they changed the dates but didn't inform us, so we were taking the day off waiting for them at home but nobody showed up.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They could send confirmation emails at time of scheduling and send reminder a couple of days before actual work.[[ENDHIGHLIGHT]] This way the customer can be made aware of the changes timely. read more

Insulation northwest was great to work with. They gave me a detailed quote and scope of the job and worked directly with PSE to apply the rebates. On the day of the job they came on time and got to work. Fast, efficient, and reasonable. Definitely recommend and will use them again. read more