I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

From mid April thru first part of May, 2026, my neighbor and I both contracted to have siding…read morereplaced and homes fully painted. I truly appreciate everyone who worked on our site this past month. This has been a wonderful experience and that isn't usually the case on a construction project. The guys kept the site clean while working and showed up every day until the job was finished. I am very happy with the work on my home. Thank you!

I had new JamesHardie Cedarmill siding installed by SidePro in fall 2024. The biding phase of the…read moreproject was hassle free working with Ryan. While other siding company estimators tried to apply time pressure to decisions and were very "salesy" in nature, Ryan felt very transparent, answered the questions I had, and worked on my time. Pricing was competitive, and scheduling ended up being pretty straighforward, with my project starting a week before original projections. The crew assigned to my project was Jose and Ismael Fernandez; from the moment they set foot on the project site these guys were respectful, courteous, and professional. At each step during the project they checked in with me on project status, and ensured I was happy with the work/results. They answered all my (somewhat basic) questions, and were very customer focused throughout the project. Their attention to detail and overall quality of work was really appreciated and made the whole residing experience much more enjoyable. I would definitely request them again should I ever be looking to reside another house in the area. The project manager Alejandro was similarly very customer focused, easy to get ahold of with questions, and worked to ensure I was pleased with results at each phase of the project. Overall I was very pleased with the end result of my residing project, and would recommend anyone in the market for residing work to strongly consider SidePro. They are professional at each stage of the project, and really do care about customer experience and satisfaction with the end product.

Scheduling = A, Initial Communications = A, Estimate & Sales approach = D…read more NOTE: I did NOT get a bid or have work done, so rating/recommendation is only a "maybe". I still think it's important for prospective customers to have upfront expectations. I submitted an online request for a free estimate. The office called and set up the appt. On the day of, Jeremy texted to confirm and then when he was en route. He showed up, I explained and showed him a place where a leak occurred and that's what made us decide to replace. We discussed new architectural asphalt shingles. He was then going to go outside, check on the roof and afterwards into the attic from which he'd work an estimate. He said he could then meet with me or schedule the next day to meet, for an hour or even just 45 minutes. I work M-F and said I did not need a "sales pitch", I have some working/DIY knowledge of projects, materials and bidding. He then suggested next week. I declined saying it's not necessary. He said there's no reason then for him to proceed with doing the work if I wasn't going to meet afterwards. I was quite surprised. I said "okay, I'll pass" and he said 'thank you' and left. I've had two full estimates from two OTHER, reputable Roofing companies last week, no sales push. They went on the roof, walked the perimeter, sat in their cars and sent the estimates to my email and phone. Not sure why Patriot INSISTS on a sales meeting! Disappointed.

Hired Patriot Roofing to replace our roof a couple of years ago. (excellent work, great crew)…read more Recently had a tree fall on our house and we had Patriot Roofing back to repair the damage. Again, Super happy with the results. Recently had another company do some work around our house and found that they damaged our recently replaced gutter. I went to Patriot Roofing and spoke to Kevin to find out how much the repair would be. He said he would have a crew come out and replace the gutter, No Charge! Wow! Didn't expect that and was very grateful. Patriot roofing came through again! Highly recommend!!

Great crew. We had a complex job where we were replacing one side of the house with hardy and using…read morethe existing material to patch siding in other locations. They did a great job working with the old siding, communicated well, showed up on time, and provided a fair quote. I highly recommend them!

super siding and windows is amazing. Dennis and Blake are super knowledgeable, friendly and do…read morequality work!! What is so impressive is how they get back to you when you call or have question. The end product looks so good. We have gotten so many positive feedback from neighbors and anyone waking by.

Replaced siding which has been behind deck we removed. Did a great job - Jay showed me everything…read moreafter they removed the old failed siding- shows me that the plywood behind it had not failed. Jay is a great, patient communicator. After replacing some siding, they did an entire exterior painting for us starting with prep like scraping/removing bad caulk, re-caulking and power washing to remove grime, etc. End result for us is peace of mind and a great looking house. Thank you, Smith Exteriors! Charlie and Jen Kent, WA

I was disappointed by the lack of professionalism regarding my recent inquiry. Within five minutes…read moreof submitting my project request, I received a blunt response stating that they do not perform that type of work. I would have appreciated a more helpful or courteous explanation rather than such a dismissive rejection.

The garage siding had dry rot and was falling off and Efrain did a great job replacing. He came out…read moreto inspect the same day I requested a quote and was able to complete the install the next day before another rainstorm. The work is great quality and Efrain was respectful and honest. I will be contacting again for another project in the future.

From the owner: Nextphase Builders The Next Phase in Home Care…read more Looking for a contractor who actually calls you back and takes on the big and smaller jobs? That’s where I come in. I’m Efrain, a former union carpenter along side with my wife now building our own company by delivering the same quality hospitals and schools get, your home should be safe, comfortable, and looking its best without breaking the bank.

Their Pricing was too much high. service and communication skill was too bad. I do not recommend…read morethis company.

I wrote a review here last year in February and it was glowing; however once this company gets your…read moremoney in their pocket, they could give two sh*** about any follow through. The crew is wonderful, but the Superintendent, Leo Redford is a plain money rubber for his boss Rob. It's really too bad. Just a follow through on a gift certificate, and black matte stove paint, because they painted my stacks without asking, is like pulling teeth. Mind you, my roof is supposed to have a 50 year warranty. Please don't use this company, go somewhere else to spend your hard earned money! Sad and pathetic, for customer service! 2 thumbs down!

Freddy came right away and diagnosed the problem. He took many pictures and showed me what was…read morewrong. it was the stucco not the roof. I highly recommend him, honest and attentive!

From the owner: At Puzzle Roofing LLC, we take pride in being a trusted roofing contractor in Federal Way, WA. With…read moreyears of experience, we specialize in residential and commercial roofing services, including installations, repairs, and replacements. Our mission is simple: to protect your home or business with high-quality, durable roofing solutions. We work with top-grade materials to ensure long-lasting results, no matter the size of the project. From minor repairs to full roof installations, our skilled team is committed to delivering exceptional service and customer satisfaction. Reach out to Puzzle Roofing today for a free, no-obligation quote!