I wish EVERY business had someone like Garry. His work ethic is beyond reproach. He replaced/repaired two sewer lines. He made sure to apply for any rebates for me. All I had to do was sign the paper work. The job had to be spread out longer than normal because of rain, but the most important part of the job meant I was without water for a few hours, not days. I also needed him for an emergency recently. He came out after hours to fix a tankless water heater. Saved the day! read more

I had a plumbing problem, and a friend recommended Garry and Westco. I could not be happier with the service and communication I received from him. He very promptly and efficiently dealt with a broken pipe and then helped me out with an issue that arose from the plumbing leak. I wouldn't hesitate to use him again and recommend him to others. read more

I've worked with Garry from Westco Rooter multiple times now. The first project was about four years ago, and I've had his number saved ever since. This was the second project he's completed for me, and honestly the third time I needed a plumber and called him without even considering anyone else. That says everything. When you find someone professional, experienced, and trustworthy, you stop shopping around. Garry knows exactly what he's doing and does the work the right way--honestly and without cutting corners. He explains what needs to be done, follows through, and stands behind his work. In an industry where trust really matters, Garry has fully earned mine. He's my go-to plumber, no questions asked. Highly recommend Garry and Westco Rooter. read more

Need your sewer line replaced? Garry is THE guy to call! We used him on our own home, and recommended him to our neighbors for work they needed done as well. Communicative, fast, great team and pricing is comparable or better than other folks in the area! read more

Westco Rooter is fantastic! We had a clogged kitchen drain, and messaged Westco Rooter. Garry responded soon after and got us an appointment for the same day! From the initial contact to having our drain cleared was done in a few hours, was very professional, and for a great price. At the same appointment he even gave us some advice and a very reasonable estimate for another plumbing issue. We will definitely be calling Garry at Westco Rooter again for all of our plumbing issues. Thanks Garry! read more

Garry and his crew were spot-on time every day while they were completing a very large job at my home. A very professional crew and very reasonable prices and Garry helped me with my insurance claim to get everything covered! I couldn't have asked for more. I would recommend Westco Rooter located in Chatsworth California for all of your Plumbing needs. read more

Garry and Westco are great! He came out and gave me a quote for my broken pipes. One of 6 quotes I got, and by far the most honest and reasonable! We signed a contract the next day and he got all the work done a day later. Garry is communicative and efficient. His honesty and work speaks for itself. Thanks again! read more

I have a Property Investment Company. I've used a lot of plumbers over the years for my properties, but never have I experienced a plumbing company as professional, reliable, honest and fair as Gary the owner of Westco Rooter. He replaced 100 feet of old clay sewer line going all the way to the street for 2 of my properties. His work is impeccable, and he left the place very clean, as though he was never there. Westco Rooter is now our new go-to Plumber for My Company? Thank You Very Much Gary read more

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Needed 30'+ of pipe liner inside the 6" sewer pipe under my front yard. After receiving 4 quotes it was quite clear Westco Rooter was the one for the job. Garry is polite, reliable, professional and honest. He was prompt in returning calls and was always on time. Westco Rooter wasn't the lowest bid! Garry went above my expectations. He applied for the permit and LADWP rebate. Once the liner was placed the hole was filled, lawn replaced and area cleaned. Thank you read more

Garry is wonderful. We had a hot water high pressure leak on Sunday, 12-29, and he came immediately and fixed the issue. He then began water damage mitigation and has been coming daily, including New Years Eve and New Years day, to check air quality due to leak damages. Greatly appreciate . Giving thanks for good people. Happy 2025! read more

Garry, what can I say but a great, honest, reliable, plumber!! I am a local realtor in the San Fernando Valley, so when it comes down to knowing people of the trade, I know a good amount of folks. After being stiffed for $400 by a plumber buddy of mine, I was hesitant to call Garry, especially after finding him on TikTok.... Nonetheless, I brought him in to check out my root congested sewer line. Not only did he take the time to try to clean the sewer pipe, he literally left without demanding payment up front(unlike the first plumber). While hydro jetting the pipe for almost 3 hours in the rain, I knew at that point he was my guy. He gave me a great bid on my sewer line repair, which consisted of opening up the city sidewalk. He is a great guy very professional, very organized, and very friendly! Highly recommended!!! Thanks Garry!! read more

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I've used Westco Rooter a few times. Garry is always super reliable and responds quickly. Today, Luis came to my house for a snaking and jetter in my main pipe. He was super helpful and nice. He was able to help me with my problem. Thank you guys! read more

I have worked with a number of plumbers over the years on multiple properties. Garry at Westco is our "go to" plumber. He can handle anything from a simple rooter job to a major plumbing issue. Really knows his stuff. Very fair on pricing as well. Excellent service, very fair pricing. Can't ask for more than that! read more

We came home from vacation to a broken drain pipe. Garry saved us. He responded quickly, was clear about the problem and our options to fix it. Very easy to ask him questions. He never tried to upsell, and he fixed everything quickly, professionally and for a fair price. His team did a beautiful job, always left our property clean. He is our first call plumber now. read more

This is the second time using Westco Rooter for some plumbing issues at my home, and couldn't be more impressed with their service AGAIN. From start to finish, everything was handled with professionalism and efficiency. Luis arrived promptly at the scheduled time and quickly assessed the problem (even gave a courtesy call, which gave time to secure our dogs). They explained the issue clearly and outlined the options available to fix it and a fair quote. Throughout the process, Luis was courteous and respectful of my home, ensuring minimal disruption. What really stood out to me was their commitment to great customer service. Luis patiently answered all my questions and ensured I understood the work being done. The quality of their workmanship was top-notch, and they went above and beyond to make sure everything was in perfect working order before leaving. I would highly recommend Westco Rooter to anyone in need of plumbing services. Their expertise, reliability, and dedication to customer satisfaction are truly commendable. Thank you again, Garry and team! read more

A new sewer pipe, installed by experts - Peace of mind at last! Thank you Garry and Westco Rooter. My sewer line has been giving warning signs for years and the inevitable replacement had to happen. The Walnut Acres home, built in 1951, with many old growth trees, had sprawling roots and broken clay pipes, and if left unrepaired, would have been a much bigger price tag down the road (literally)! I am so glad that I found Westco Rooter and had it done right. No short cuts, just honest work, expertly done and a very fair price, with permits and inspections. Garry and Ivan came out a couple of times to take a good look at the sewer line and make recommendations. Ultimately, a full replacement with new trenches and a steeper incline was necessary, plus a sleeve to the city sewer. I got another quote, but it just didn't fill me with confidence, if this was going to be done, it was going to be done right! Garry was very available for my multitude of emails and questions over a couple of weeks until I made my decision. On the day of the project, I was concerned about the weather with temperatures predicted of 106-109 degrees, and said I'm happy to postpone, but Garry and the crew showed up on time and spent the next few days out in that heat digging and laying pipe and providing me a worry free sewer system to last for years. On one evening, after the rest of the crew was gone, Garry stayed working late into the evening, because he wanted it to be perfect and decided he wanted the incline to be steeper, and so for hours more, he dug deeper. Such dedication! Once the project was complete, they replaced all the grass turf carefully and even raked the main flower bed, to where it looked better than when they arrived. Afterwards, the sleeve to the city sewer was robotically trimmed and signed off on by the city inspector. Garry stopped by a few days later and mentioned, he didn't feel one section looked good enough as it was a little low where the soil was, and so he and Ivan came back with two huge bags of soil and repacked the grass to make it perfect. They also replaced a sprinkler head that had become dislodged during the project. The entire project was handled with professionalism, kindness and efficiency. Thank you Garry, Ivan and the whole amazing team - Edwin, Leo & Danny! This is one of those dreaded projects that many homeowners in the Valley are having to do. Knowing it is done right means so much - call Garry at Westco Rooter, and he'll make sure it's done right! read more

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In response to your comment about "the part not available" make a note that you agreed on the second appointment and you had an idea on what part is needed. You should've not made a 2nd appointment If you don't have the part needed that day. Again you are unprofessional and no excuse for that. Remember approx 5 min after you left, you texted me saying it's too late to do the job. You never mention about the part not available. Stop LYING. This review is to warn customers . read more

During the three day weekend over Memorial Day, our sewer line backed up out of an exterior clean out. Called Westco Rooter Tuesday at 8 am and Gary arrived within a hour! He ran a clean out snake down the clean out over 100 feet to the City's sewer line under our street, then ran a camera through the cleaned out line as I watched. All in less than 30 minutes, for the quoted rate of $79. In over 70 years of life experience, I have never met a more knowledgeable, friendly, and efficient plumber than Gary. Wow! read more

I have used Westco Rooter for many years and have always had an amazing experience. Garry is very responsive to calls for help and does great work. This time I had a couple of issues, including having to replace a section of sewer line due to root incursion, and his associate, Luis Duarte, came the very next day. Continuing the tradition of excellent service, Luis identified the problem, explained every step of what needed to be done, performed the work expertly and efficiently and is also a very nice and personable person! I totally trust Westco and have and will continue to refer people to them! read more

Garry has helped us countless times over the past several years. He always responds promptly and arrives at the promised time. He has handled jobs ranging from repairing our garbage disposal and kitchen sink water filter to replacing our water heater to repairing and replacing the main sewer lines from the house to the city sewers efficiently and professionally. He gives detailed estimates for each job which we always find to be fair and accurate. read more

It is so hard to find great trustworthy people these days, which is why I'm so grateful to find Westco. Garry is the epitome of kind, professional, honest, and fair. He actually goes above and beyond to help homeowners even save money. And never ever pressures you into anything. In fact, we originally hired him to do a pipe burst for our aging cracked sewer line almost 3 years ago. At the time, he recommended also lining the sewer line that runs under city property (which is unfortunately still the homeowner's responsibility), to avoid potentially having to spend $30,000 upwards in repairs if the sewer line cracks further becoming un-lineable. We waited 2 years to do it, and now have peace of mind. We also installed a sub meter so DWP can separate the "outside" water and stop charging us a sewer service charge for water not using the sewer. Garry helped us with several projects and did not rest until everything was done to perfection, including submitting LADWP rebates. Truly a gem! Westco will be our go-to plumber from now on! read more

Great job. Very professional. Came on the same day I called within a hour or so. Finish the job quickly, and left no mess at all. I was quoted a price for a drain clog over the phone and they honored that price. I would highly reccomend them and will use this company again. Very pleasant experience read more

Garry went above and beyond in helping us with a pretty gnarly plumbing problem. There was a pipe broken under the house that required biohazard cleanup and a complete replacement of our pipes. He quoted a rate that was extremely reasonable. All the while not freaking us out about the severity of the issue. He was able to get it done in 2 days with minimal impact on our use of the bathrooms and kitchen. And he was a pleasure to work with as well. Lastly, he was referred by folks in my buy nothing group. read more

Westco Rooter is a reliable and knowledgeable plumbing service. Luis came out today and did a wonderful job. I have used them since moving to the area 6 years ago. read more

Called Garry to see if he can send someone today to unclog my kitchen sink from a backed up garbage disposal. Garry said someone can come in a few hours. Ivan came, snaked the outside and under the sink and fixed it up within an hour! He was professional, fast, and very transparent about what he was going to do. Plus, he was totally covid compliant wearing a mask and booties. Their pricing is reasonable. This company was great, and I would call them again for plumbinghelp in a heartbeat! Update: I had to call Garry again for a leak under the sink. I was within the 30 day warranty of the first service. Garry came that night at 8pm and replaced the leaky pipe and joints. Wow!! He knows his stuff and provides dedicated customer service!! 1000% hire this company! The sink is like brand new! read more

Westco rooter Luis did an outstanding hydro jet service, he was communicative, courteous, honest with customer. Westco rooter were honest and sincere and am glad their service was rendered. Thank you Luis for a job well done. Mary read more

Excellent and professional service. Hugo & Greg knowledgeable and explained the details of the job. Reasonable price. Fast service!

Garry is an angel straight from heaven. He treats the work like it's his personal home. Second time doing work at my house. First time was to unclog the backed up toilet. Today was a thorough descaling exercise of the underground pipes/drains and faucet replacement. In as much as I never want another plumber at my home because that means plumbing issues, I would call Westco and Garry specifically. He also came with a very nice colleague. These guys are thorough, kind and very humble. Worth every dime. Refused even a small tip. They tested their work several times. Fingers crossed, I will only be recommending them from now on because I won't need their service. I will instead be telling everyone about them. read more

Reached out to several five star companies that we found here on yelp. Gary was communicative, friendly and knowledgeable. He came out and hydrojetted our sewer line. He was on time and wearing a mask. We just purchased a home and are looking for good people like Gary. We will definitely be in touch for any of our future needs. Thank you Gary! read more

Thank you Gary for quick response and quick job. If something happens to me or my family or friends, I will let you know. read more

e careful with Garry, He is very unprofessional. He accepted the job but could not deliver. The 1st appointment was not completed bec He said He need to get the part so We rescheduled and agreed at 6pm on a different day. He came almost an hour late on the 2nd appointment. Surprisingly He does not have the supply needed for the repair. He said He will need to go to Lowe's so he left to buy the parts needed. After approx 5 min He texted that He can't do it and will do it another time bec it's too late. Imagine the repair site is an occupied rental property that I have to arrange for every appointment. I will Avoid this company in the future read more

I smelled gas. I called Garry who was recommended to me from my daughter. He came right out. He asked me to contact aaa pinpoint to establish where the leak was because we could smell in the garage. Pinpoint found the leak which was not in the house but below ground. Garry came right out with a another fellow, Leo. They spent hours digging, could the exact place. Replaced pipes, added a shut off valve, refilled the hole and life is good again. Very professional and I highly recommend. read more

We needed work on exposed drain lines, installing a cleanout and pipes from our home to the street. Gary/Westco Rooter was one of the first to respond to my plumber search, and was able to come right away to the house for an inspection to confirm a quote. Gary and team were friendly, responsive and communicative throughout the process (which spanned a week). I would text him questions and he would surely respond quickly. I also had an issue with my kitchen sink taking too long for warm/hot water to come through and Gary installed a pump for free. Overall satisfied and pleased with the products/service! read more

We have been using Fary for the past 3 years.. He is a very honest, knowledgeable, plumber and overall kind humam being. read more

I have had flooding in my yard for a few years with Rooter companies having no impact on fixing. Garry and his Westco team analyzed the issue and found the blockages and repaired the problem at a fair price. Garry and team could not have been more accommodating (coming back three days in a row to complete the job). Not only would I give them the highest recommendation, but would use them for any other drain issues in the future. read more

We had a slow drain in the kitchen that became even slower due to a cabling attempt made by another plumber, but Garry showed up and did a free camera inspection and recommended a hydrojet. He was very meticulous and careful throughout the whole process, taking care not to further damage the fractures in the pipe found during the camera inspection. After the clog was removed, he took the time to record the camera inspection again, stopping at each potential problem area in the pipe and helping me determine its relative location inside my house so that I could understand what repair options might be available for each in the future. He later shared a video of the camera inspection with me by text so I could also have it for my records. Garry was speedy and detailed in his cleanup and was respectful each time he stepped foot inside our house by asking for permission, wearing a mask, and wearing shoe covers. He is a consummate professional who's knowledgeable about plumbing, detailed in his work, and respectful for his clients. I highly recommend Garry for any type of plumbing work. read more

We bought a new fridge from Home Depot when the installation guys tried to hustle us for an extra $200. Instead of falling for it, we reached out to Westco who quickly replied to my messages and Danny came to check out the situation and see if anything was required. He quickly assessed that we did NOT need what was suggested to us by the delivery guys. This advice to us was priceless. Thank you, Danny and Westco! You've got our business for life. read more

Garry showed up in the late afternoon on a Saturday, same day, and got my tub clog squared away PDQ! Very helpful, friendly, communicative and even wore those little blue booties in the house so he wouldn't track in anything from outside. Can't recommend Garry and Westco highly enough! Thanks guys! read more

Garry was awesome, we had a pinhole leak in one of our hot water lines in the crawlspace of our house and he was able to come out and fix it that very evening. Saved us from having hot water spraying against the underside of the house and any possible water damage. Amazingly professional and a dedicated master of his craft. Highly recommended, will be definite go to, and I will recommend him to anyone I know in the valley. Thanks!!! read more

He is just a businessman blinded by the greed. Jacks up the price once he feels like you are on the hook.