Great pricing, the unit was extremely clean, but what impressed me the most was the customer…read moreservice we received. We were helped by an employee by the name of Jamie. It was an extremely hot day and she came around multiple times seeing if we needed cold waters, she even brought us cold rags to cool off with. She definitely went above and beyond. I will be recommending to all my family and friends needing a storage unit.

They were very responsive to my email request. They had units available. I just found a closer…read moreplace.

Out of all the many storage facilities I have used in my life, and there have been a lot- the…read morefriendly people at Buxbear really make the difference!!! I wanted to share a feel good moment that we all are looking for these days! Today I phoned their office and spoke with Cynthia- I have to say any organization would be delighted to have her on their team! I had a family issue come up the last couple of weeks- because of this I could not pay our monthly fee on time. Cynthia was not only a professional customer service pro- she was able to waive my late fee as a one time courtesy- this may not seem like a Big Deal- but like I said- it made my day!! I would recommend this storage to all my friends and family- not only is it clean and highly secure- the people make me want to spend my hard earned money there in order to meet my personal belonging storage needs! Thank You Cynthia!!!! Rob

Been renting here awhile now and they just sent me an email stating that due to rising cost of…read moreliving they are now DOUBLING the cost of rent here. Not just a 10,20 or even 30 dollar rent increase but literally doubling it. Yeah no thanks. I will be moving out of here and going to a different storage facility with actual competitive pricing.

I've been with Rocklin Self Storage for a few years now! This second 5 star review is for Sean and…read moreKelly who went the extra mile for me recently with a request to store my car for a week while I was out of state. Amazing people! Becky you are wonderful as well!!!!!!!

My daughter and I found Rocklin Self Storage 3 years ago. They have been wonderful to work with…read more Super friendly staff and have been helpful at every turn. They have even worked with us thru some big life events, and at every turn made sure we would be ok. Can not recommend them enough!!! Ask for Kelli, Becky, or Sean. Each of them are professional and will do whatever they can to make you feel like you made the right choice!

I wanted to share a concern regarding safety at the RV storage facility. Over time, it has become…read moreincreasingly unsafe for RV owners who are hooking up or unhooking their trailers. Many of the big rig drivers storing their trucks here drive through the property extremely fast and often do not appear to pay attention to pedestrians or people working around their RVs. The lanes and storage areas are fairly small and tight, which makes high speeds especially dangerous. There have been multiple times where I've genuinely felt like I could be hit, or that an accident is going to happen. Families, children, and RV owners are often outside their vehicles while setting up, loading, or disconnecting equipment, and the current situation feels very risky. I strongly believe there should be stricter rules and enforcement regarding speed limits within the facility. Clear signage, lower speed limits, speed bumps, or reminders to drivers to slow down and watch for people could make a huge difference before someone gets hurt. I hope management takes these concerns seriously and works toward making the facility safer for everyone.

Great location and service. The price is also best in town in my opinion. I would do business here…read moreagain.

Michael was a great person and very helpful, unit was in a very convenient location with good rates!read more

Quick and easy setup! Great customer service! I couldn't be happier with this facility.read more

We rented a 16' truck from this location. Truck was fine. BUT it got 8 miles per gallon! The other…read morefees were reasonable for a half-day rental. Jennifer Ramos was great. She did all the paperwork quickly and efficiently. She took all the pictures and gave us the keys. In and out in about 10-15 minutes. Truck return took even less time. When we unloaded a mattress we noticed that the inside of the truck was pretty dusty and dirty. You might sweep it before loading if that will affect your load. Highly recommended.

Good value in very reasonable prices, very clean and well kept property with trimmed green hedges…read moreand plants for landscaping, very professional truthful long-time resident managers, who you can always depend on to be straightforward with you, everything always looks newly freshly painted and complimentary same colors, very secure feeling with high property walls that are painted same color as all the neat buildings, and very nice high gate and fences and great security. Pest/rodent control. Nicest and most secure storage have ever seen in 70+ years. Just all around good feeling there. After just having a unit for a short time, it was very hard to leave there. I appreciated the opportunity to have a Statewide Storage unit space for my things, and would truly appreciate and love to have the chance to rent a space there again. Susan H.

The staff here are very personable and professional. I believe it's a family business and as such…read moreit seems that attention to detail is a top priority. The grounds and buildings are clean, in good repair, and the temperature control is maintained well. Fees are a little higher than the competition on average, but as I described the security, customer service, and maintenance seem to be head and shoulders above the rest.

I rarely write reviews; I only do so if a business is truly outstanding. Pleasant Grove…read moreSelf-Storage is such a place. Friendly, professional, helpful, high-quality service. Good prices. Very clean storage facility with plenty of needed equipment. I have used many storage facilities (all the big brands) over the years and this one is the best by far.

They have rats! We stored our furniture and house contents for about 6 months. When we retrieved…read moreour belongings, we had rat droppings and rat urine on furniture!

Adam was a pleasure to work with. A few times, in a hurry, I failed to properly lock my unit…read more Within a day of the last visit, I get a call saying I did not properly lock my unit. They constantly walk the buildings and keep the common areas clean. The best storage facility that I have used.