This place was such a shocker to both of us!!! Outside it is very understated, inside it is pleasantly decorated! They cut their own steaks, they age their own meat and it was amazing! Loved this place for sure!! Staff were very attentive and nice. read more

Extremely Disappointed, Multiple Issues Throughout I had high expectations for this restaurant given its chophouse reputation, but our experience was disappointing from start to finish. We ordered the bone marrow appetizer, iceberg wedge, Caesar salad, and two kids meals to go. Unfortunately, nearly every aspect of our order had problems. The bone marrow was excessively salty to the point of being inedible. We tried to salvage it by scraping away the salt, but ultimately had to throw it out, I was not happy as you know bone marrow is not cheaply priced. The salsa macha accompanying it was also missing. My Caesar salad arrived with wilted lettuce literally hanging out of the container, clearly not fresh enough to serve. One kids meal had the wrong side item, no silverware was provided, and our drinks were forgotten entirely. We returned to address these issues, and while the manager was apologetic and remade our order, the replacements were still subpar. My LARGE salad was noticeably smaller than what I originally ordered, and the salsa macha, when finally provided, was very mediocre at best. I've had a lot better. I'm typically understanding when restaurants make one or two mistakes, but when an entire order is executed this poorly, it's hard to overlook. I understand they were busy, but they seriously need to execute better under those conditions. For a chophouse at this price point, the quality and attention to detail should be far better. Unfortunately, we won't be returning.​​​​​​​​​​​​​​​​ read more

Really sad excuse of a meal and even worse employees. The host has walked around. Smacking gum are coming from the back, chewing food. The kitchen is sort of open to the restaurant, and the staff sits there and congregate in one particular server was cussing at the kitchen crew and being really loud. It's obvious that they don't prefer singles because the table next to me, a party of six got a lot of attention from the manager seeing how they were doing and I got completely ignored. I got sat next to the meat counter. And look at my food this is a pathetic display of food a tiny overcooked piece of chicken and a popper mashed potatoes no garnish. The gravy was quite bland and in a plastic cup really people you can do better. Who knows maybe I was checking the place out for a party of 50 but I wouldn't bring them here now. Don't treat me like a single invisible person. read more

West Texas Chophouse - A thin piece of overcooked, chicken and potatoes - Steakhouses Near Me - El Paso, Texas

We had a large party and they seated us in a private room near the front. We had great service from Liz. The food was served all at once no one was waiting for theirs. The food was good. I have the ascedero green chili burger. There was a mixup with the cooking temperature. But they graciously replaced it. Chili poblano soup was fantastic. I recommend everyone to try it not too spicy but very tasty. The drinks were spot on, and the wine that I had the sweet red was absolutely fabulous ! Everyone had a very good time and I can't wait to go back! Reservations are a good idea . read more

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Service is always nice and friendly. Ambiance is peaceful and nice. Sports on the TV on a Sunday so it's perfect. This is the most consistent steak restaurants in El Paso IMO. Usually cooked perfectly. Great variety of drinks. Today I was a little disappointed. I paid for dehydrated grasslike asparagus. With the quality of this restaurant I'm really surprised they served and charged for the asparagus. It was like dry grass. I've never seen asparagus like that in the store let alone served at a quality restaurant. My steak was a little undercooked for half the steak. Their heat wasn't consistent. Half my steak was cooked perfect medium and the other half was rare. There was a lot of grizzle in this steak today. It was my only bad experience for food out of many visits. I still recommend but I was disappointed today. Service was great as always though. read more

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Stopped in for dinner with a coworker on a work trip. The restaurant was pretty close to full, but we were seated right away. I'm not sure if our server was new or just in the weeds. I would've rated a four without the subpar service. My old fashioned was great. I ordered a ribeye and was pretty sure it wasn't when it hit the table. Our server seemed a little overwhelmed with what seemed like a very demanding six top seated behind us. My steak had a good flavor and temperature. When my bill came it was less than I expected. That's when I noticed I was charged for a sirloin. I was thinking my ribeye was pretty lean. Mystery solved. Very nice dining room and decor. Music wasn't too loud, and lights weren't too bright. Pretty sure this was my first time here. I would be willing to give it another shot. read more

West Texas Chophouse - Steakhouses Near Me - El Paso, Texas

If you're in El Paso, Texas, and someone suggests Cattleman's Steakhouse, save your time and money--go to West Texas Chophouse instead. We ordered the New York and top sirloin cuts, and both were absolutely delicious, cooked to perfection at medium rare. The atmosphere was warm, comfortable, and inviting. Our waitress, Jolene, was outstanding--her service was spot on and really elevated the experience. The only area I'd suggest for improvement is at the host stand. The three young ladies working the front weren't very welcoming, and their approach to customer service didn't quite match the otherwise excellent vibe of the restaurant. Overall, I highly recommend West Texas Chophouse if you're looking for a great steak and a great dining experience in El Paso read more

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Two stars why? Food was good but the service, holy moly!!!!! My friend she asked for Parmesan cheese and he goes "I don't know, I'll go ask." He leaves for a while and when he decides to come back, she ask if he ever got to asking about the cheese. This dude goes "oh, I assumed me not coming back was a no." Hahaha wow, I ain't never heard that in my 43 years of life!! Do better! Oh by the way, we came all the way from Cali too! ‍ read more

Enjoyed the restaurant before my flight. It's close to the airport. Beautiful inside, romantic. Nice stop on my way back to Florida. read more

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Service- Friday night dinner wait was only 5 minutes. However, big group wait was about 30 minutes. Angel, server, very nice and prompt with drinks. Angel, server, must have been in training because he was slow in coming back with a requested such such pepper, more ranch etc. It was a busy place, But you gotta up your game on busy nights. Ambiance- I like the decor with the full size trees with lights and white leaves. Noise level way to LOUD! I really enjoyed the upbeat country music. Food- muscato by the glass is always sweet just like it (Paolona, Italy). House salad could have been better. It was a large size and only two 1/4 tomatoes. 12 oz rib-eye medium rare was out of this world. Moist, savory and tender. Baked potato was big and was ok. read more

West Texas Chophouse - 12oz rib eye and loaded bake potatoe - Steakhouses Near Me - El Paso, Texas

Dinner here is good, not great. My 8 ounce Filet Mignon was slightly overcooked and looked silly next to the biggest loaded baked potato I've ever seen. The potato was undercooked and there were hardly any toppings. The bone marrow is very tasty, but sparse. The wine list is well curated domestic. Service was very good. read more

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Steak was chewy, but not dry. But the quality the meat was lacking in the ribeye and the filet mignon, it tasted like a cheap sirloin steak. Thickness of the steak was only in half inch. I would expect better like an inch to an inch and a quarter. The mushrooms were sliced so thin as to be dry; they are meant to add flavor to the steak, like a pat of butter on the steak. Service was not rushed which I like, but the attentiveness to the water glass and the wine service was poor. I was only asked if I wanted a refill once. Our waitress was pleasant, but seemed to be overworked meaning she didn't come by our table very often. The white potato was not fluffy as it should be, it was undercooked. The kitchen over did the sour cream, too much was put on it. I can cook a better quality steak at home if I buy it from Coronado meat market on Mesa. I can do the sides better than the kitchen. Which is a sad commentary. We were very disappointed and will not return. read more

My wife came into town recently and I wanted to give her a walk home to Texas dinner and West Texas chophouse did not disappoint. From the great Customer service , after they noticed my wife did not really care for her ribeye so they offered to get her a new one cooked medium rare which made the world of a difference in the flavor.the prices and portion size of the meals the entire dinner was a great experience. I had the bone in 20 ounce ribeye with loaded baked potato while my wife had a 16 ounce ribeye and we both had a delicious Caesar salad as our appetizer. The complementary bread to kickoff the evening was really good as well. The restaurant was clean and not overcrowded and the price to food quality and amount ratio was spot on. We will definitely be back to try more of the appetizers as well as the cocktails. This place is really a Gem and I recommend you all to check it out when visiting El Paso. read more

West Texas Chophouse - Steakhouses Near Me - El Paso, Texas

Brisa was an absolutely wonderful server. Food was amazing. Great flavor. Nice proportions. will definitely be back to try additional items soon read more

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1.5 stars and the last steakhouse I will ever try. Steak was flavored well, but dry like it stayed under the warmer too long. The baked potato was as dry as the west Texas desert. And who puts bbq sauce on a baked potato? Gross. The chicken was also as dry as cardboard and the waitress was slow and rude. This place can kick rocks. It's also super loud and obnoxious the entire time you're there, sorry, not sorry, but I don't feel like I should have to yell to communicate in a sit down restaurant. Save yourself the time and hassle and cook your own steak, chicken and potatoes at home. Bonus opinion: my daughter said she would give it zero stars (she had the chicken). read more

We had been driving from California and landed here in El Paso.. long ass drive and all I wanted was a comfy booth. The hostess wasn't that bright, we couldn't sit in the booth that was literally 2 feet from our table because the waiter couldn't wait on that table.. ‍ the waiter literally had to squeeze in to go between the booth and the table we were in. read more

For my first ever visit to El Paso, I arrived late on a Friday night. Starving but also craving a steak, I drove down the street after getting my rental car and picked a steakhouse that was close to the hotel. West Texas Chophouse was the winner that night. I walked in and was greeted by the manager and I told him I was just looking to grab a bite to eat but I didn't know if reservations were required. The restaurant was packed with people. He got me a small table near the kitchen and the rest is history. As I was walking to the table, I took note of how classy it was. I saw several couples here and it's definitely a place you could take a date. Since steak is my death row meal and I was in Texas, it was a no-brainer on what I was going to eat. I ended up with a dry-aged bone-in ribeye with sauteed mushrooms and a baked potato. First came the bread, which was fantastic. Round, warm rolls with a fluffy inside served with butter. I could have eaten a dozen of them but I had to be careful not to get too full. The steak arrived on a wooden cutting board with the mushrooms and baked potato. It was a nice presentation for sure. Everything tasted great and was exactly what I was looking for. The star of the show was obviously the steak. Dry-aging changes the flavor profile of beef due to reducing the moisture cotent. It's often described as "earthy" or "nutty" but I relate it more as a pungent-like taste, similar to that of bleu cheese. It was cooked to perfection and I ate everything. Even scraped the meat off the bone. I know there's a lot of steakhouses in El Paso and while I tried a lot of them during my week stay, West Texas Chophouse is definitely one of the better ones. read more

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Two of my work colleagues had dinner here and had great tasting steaks. Had the three combination plate. Service was fast and the waiter was helpful in selecting our plates. The restaurant was lively but not too loud. Would visit this restaurant again if I'm in El Paso. read more

Just mediocre. Salad was saturated in dressing making the lettuce soggy. Baked potato was not fully baked. Husband had steak dinner, it too was mediocre. read more

One of the best restaurants I've been to in El Paso. This place serves awesome food with a great setting inside. The host to servers to bartenders were amazing. The portions are amazing and the taste was on point. Highly recommend to try if ever in El Paso. read more

West Texas Chophouse - Steakhouses Near Me - El Paso, Texas

Zero stars if I could. The manager Ross is the laziest employee I have yet to come across in a position like this. We had a business dinner here while traveling for work. We needed a copy of our receipt for expense reporting so I called and was transferred to Ross. He said he would get it back to me in about an hour as it was fairly straight forward since I gave him all the details he needed to look it up. I waited til the evening and called again, he told me he will get it to me asap. ....didnt hear back I called again the next day and he refused to even speak to me. Just told the girl answering the phone to tell me "he's working on it." Well it's been over a month since my visit and I've yet to receive my reciept copy. Ross- you're useless and shouldn't be in a position like this due to your lack of customer service. read more

Service was 4 stars, but everything else was a solid 5! The nachos app was massive and we still had some left over for a party of 6. The ahi app was not as good, so maybe skip it. All the steaks were prepared perfectly and the flavor was top notch. At a price point of most major national chains, you are getting much better cuts, flavor and final product. If in the area again, will be making this our first stop for dinner. read more

I was in town for business. When looking for restaurants this place popped up first for great reasons. Our group of three showed up and were seated promptly. The server was great, service was fast and the food is delicious. I got the New York steak with the loaded baked potato and it was delicious! Must try one of their steaks if you go here. The Alfredo bowl was also good as one of our group got that. Definitely a great place to eat and if no other suggestions or places to eat, this would be a go back to place! read more

West Texas Chophouse - New York Strip steak with loaded baked potato. - Steakhouses Near Me - El Paso, Texas

Just say yes! I want to give this 5 stars but the service didn't live up. The hostess was surly and the waiter seemed to be lagging. Love the restaurant itself but there is a noise problem. Couldn't hear anything. That said, the food was amazing! I got a brisket burger. 2 patties with cheddar cheese, caramelized onions and secret sauce. So good! My wife equally raved over her mango salad. Despite the mediocre service I would go back. read more

Steak So Good, I Forgot My Manners Stopped by the West Texas Chop House and let me tell you--it was a downright delicious experience. The service was friendly, fast, and didn't judge me for nearly licking my plate (bless them). My steak was cooked perfectly--medium rare, just like the steak gods intended. Every bite made me question why I even bother cooking at home. Honestly, I was enjoying myself so much I barely noticed I had mashed potatoes on my shirt. Worth it. If you love great food, great service, and a steak that makes you consider writing a love letter to the chef, this is your place. I'll definitely be back--probably with a bib next time. read more

If you come for steak, order other cuts other than fillet mignon. I ordered medium rare and friend ordered medium cooked fillet mignon. Both pieces came overcooked and dry. I gave mine back for replacement. When the replacement came, when I cut, I knew it was not overcooked but the more I cut, it was very raw in the inside. This steakhouse does not know how to cook fillet mignons but the other cuts looked good on the other table. Appetizers were not good either - chicharrones were over cooked, queso fondido was good which is just melted cheese and tortilla. Food quality is 1 star, service is 3.5 stars. Waiter tried but didn't bother to ask about the replacement and I didnt bother to give it back. If I come back, I will order the other cuts of steak. Atmosphere was nice though. read more

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Ribeye and baked potato, were excellent. Perfect medium rare. House salad was large and had lots of cheese. The tomatoes were perfect. Only complaint is you buy a 33 dollar steak and it only comes with a baked potato. I feel you should have at least two sides. Meaning a vegetable. Also the choice of salad or soup, should also be included with the premium entree purchases. Overall had great food and atmosphere. Our waiter, Angel, did an amazing job. read more

West Texas Chophouse - 24 oz Ribeye and loaded baked potato - Steakhouses Near Me - El Paso, Texas

Very terrible servers. They don't listen to the customer. They seem to be only interested in pushing alcoholic beverages. Will not retun. read more

We visited for dinner last night. I had the filet (medium rare) while my friend had the t-bone. Unfortunately, the filet was riddled with sinew and was not tender. I'd say I probably got their worst filet. Apparently my friends t-bone was good. When asked how my steak was I gave honest feedback and the server responded "Oh no! Maybe you'll have a better experience next time." Well, there won't be a next time. And if the filet is this low quality, I definitely wouldn't be interested in trying any of their other products. The service was actually very good until the snarky response. The dining area was very nice and fairly comfortable. read more

We were visiting El Paso on a teaching assignment for USDOT. We wanted to go to Texas BBQ and one of the students recommended we go to this business. We walked in and found it was not BBQ at all. It was a steak house. We found this after checking the menu. Not wanting to leave we stayed for dinner which turned out to be a good decision. The steaks were very good. One member of our party had the rib eye, another had the filet, and I had the New York. The only complaint was the horseradish could have been tempered down with sour cream for the filet dinner. One member of our group ordered the wedge salad. It was enough for the three of us to share. The price was reasonable, more so than what we have here in Washington State for prices. The service was prompt, and the server kept checking back with us to see if we needed anything. The business was clean and modern, not that of a high end steak house, but a comfortable place to eat with friends and family. I would visit this restaurant again, hopefully with my wife next time. read more

We came here with a group to celebrate a big occasion. I'm not from El Paso & had not seen the menu (and was footing the whole bill), so my anxiety started to grow as I met my associates for a drink at the bar & was served my cocktail in a crystal-looking glass. We were shown to our table & I finally exhaled a huge sigh of relief when I saw the menu prices - there are many affordable options, and cocktails are very reasonable. The salads didn't mention that the prices were reduced when you order them with an entree, but they are. The steaks were all flawless, sides were decadent. Service was prompt and friendly. I'll definitely be back when we return to El Paso. read more

Drinks and steak were phenomenal. All sides were cold, tasted like they had been sitting for hours. Fries, shrimp, baked potatoe, all cold. First time I sent back food in my life for the shrimp. Got a "fresh" skewer that had raw/undercooked shrimp. Asked for it to be taken off the bill and it was, but having to pay 90 bucks for a meal that I had to send back twice was unreal. No discount from the manager and he/she didn't even come check on us. Service was decent but for serving undercooked food there was zero urgency or sincerity. Would have been 5 stars if food was cooked properly. read more

The rib eye steak here is really awesome and totally surpassed my expectations :D ! I was visiting El Paso back in early May of this year. This restaurant was really close to my hotel and to the El Paso airport, and was absolutely perfect for my needs :) ! Since I was a solo traveler and because I anticipated that it would be pretty packed by the time I set foot there for dinner, I decided to order my dinner ahead of time for pickup :) ! The staff was super friendly and courteous :) ! And they promptly brought my food out right when I came in to pick it up :D ! It's a good thing I ordered ahead because there was no seating available the evening I came by to pick up. Not even a single seat was open at the bar. I would definitely love to stop in again, with or without company :D ! The ambiance is really nice and casual :) ! And it's perfect to eat there on your own, or with friends and family :D ! I only found out after I had ordered there that my sister held her birthday dinner there back in 2018 :D ! Great minds think alike ;) ! We will definitely be back :D ! read more

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the food is really good, i can't remember our servers name but she's blonde and i remember she had told me she was a full time. student and working full time as well. We tipped her well! She was very nice and accommodating. We hope to get her again when we go. She made my husbands birthday dinner go well. read more

Have been loyal customer since they opened but unfortunately the last time I was there I ordered a Philly Cheesesteak sandwich at $25.29 and it was terrible. A small roll with a piece of fatty meat without sautéed onions, minimal bell peppers (3 thin slices) and some sorry looking cheese that was not melted. If they don't know how to make a Philly Cheesesteak sandwich just stick to what you know. Below is what a Philly Cheesesteak sandwich should look like. read more

West Texas Chophouse - Steakhouses Near Me - El Paso, Texas

Food was just flavorless. Fries were soggy (they keep them under a heat light in a metal bowl-- bad call.) Ketchup tasted past its date. Ranch dressing was watery. Service was nice enough but gotta notch up the chow. read more

I ate here for dinner and ordered the 8oz sirloin with a baked potato and a Caesar salad. They start you off with warm, honey-buttered bread that's absolutely delicious -- a perfect way to begin the meal. The atmosphere definitely gives off a true steakhouse vibe. I was a little puzzled by the glowing plastic trees in the middle of the restaurant, but they didn't take away from the overall experience. The steak was very tender and full of flavor. The baked potato was cooked to perfection, and the Caesar salad had just the right balance of crisp lettuce, Parmesan cheese, and dressing. Everything tasted fresh and well-prepared. We also ordered an Old Fashioned, but before we could specify our whiskey preference, the waiter had already walked off. It's a small detail, but an important one -- servers should always ask for liquor preferences when guests order mixed drinks. It's a great opportunity for upselling and enhancing the guest experience. Overall, though, we had a great dinner! The food and atmosphere were both excellent. A little extra training on upselling and guest engagement for the front-of-house staff would make this place even better. read more

Food 3 basic, nothing special Service 3 took forever to take order & get food Ambiance 3 extremely crowded, made for an uncomfortable seating situation I would not return to this location read more

Went here on a Monday night, and it was quite busy, which is great to see. My server, Jesus was very professional and made suggestions based on what he felt were really good. Ordered the ribeye, and a really pleasant soup, that was a little spicy. However, not too spicy that you couldn't enjoy. Steak was quite good as well, so overall it was an enjoyable meal. The ambiance, for a moderately priced Chop house, was pleasant as well. Would definitely recommend West Texas Chophouse, and look forward to going back. read more

Excellent restaurant. We had a big group of 10 for lunch and mostly hungry young men. We all got burgers one variety or another. Very excellent burger. Not as good as In-N-Out but close. Definitely as good as Whataburger though. Our Waiters name was Brandon probably one of the best waiter's we've ever had. read more

West Texas Chophouse - Nice table setting - Steakhouses Near Me - El Paso, Texas

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