We purchased our Trane air conditioner from West Coast Energy 20 years ago. Several years ago, there was a leak coming from under the furnace, and we called West Coast right away. It was a holiday, but a technician came immediately. Fast forward to today: we had our unit serviced. We had been without air conditioning for several days when the heat was at its peak. I was worried that the service fee might be higher, so I thought I should wait until after the summer season. However, since the afternoon heat became unbearable, I called, set an appointment, and requested Jerry. Jerry was booked for two weeks, but fortunately, Tyler was available. He did not disappoint. In less than an hour, he serviced our furnace and condenser, and to my surprise, the fee was affordable for the work done. I am truly grateful that such an ethical company still exists in these difficult economic times! Tyler informed me that, regardless of the season, their service fee remains the same. Thank you so much, Tyler! Thank you, West Coast Energy! read more

I can't recommend this company enough--they truly put their customers first. I had a routine tune-up scheduled during a recent heatwave, and they reached out to ask if I'd mind rescheduling so they could prioritize families whose AC units were completely down. I was happy to help. A few days later, when my own drain line clogged, they returned the favor and squeezed me right into their schedule. Fantastic service and outstanding integrity! read more

This business installed 2 different heat pumps for my uncle which has been great. They also provide just amazing service. They have been extremely kind and understanding with my uncle who can get confused and calls them when he gets hot or cold instead of using the thermostat. I recommend them highly. read more

i have been using west coast energy for our heating and air conditioning services almost since they opened about 30 years ago. thier office and field personnel have unbeatable technical expertise, but more importantly they have unmatched dedication to their customers. they are friendly, honest, and never try to sell you any equipment or service that is not required. and their prices can not be beat. when my air conditioner failed this week and was flooding my carpet, wce saved the day. and their technician tyrell was unbelievably great. for my rating wce on a scale of 1 to 5 stars, i want to give them 10 stars!!! read more

They have the best staff and support! I purchased air conditioner and refurbished original heater - the installation was done correctly and superb! I also received an appropriate and fabulous quote for the purchase and installation. I also had to get city approval and it was a green light! read more

I'm not sure what has happened with this company, for years I have used their services personally, hired them to service real estate I manage, and referred them out many times. The last 2 experiences have not been great. There was such an expensive bid to swap out a wall AC in excess of $600 for just labor (and we're really talking remove old wall unit, put the new one in, tild slightly, use foam to surround open spaces), and the second issue is they failed to follow up on a lead I gave them to one of my own family members who wanted a lot of work done. It's really such a shame because now I don't think I can use or refer anyone here anymore and I held them in the highest regard. Hopefully they are able to return to what made them great, this is just not the same company anymore. read more

Timely and honest quoted service with no add ons. The quality of service was very good but they broke a plastic part while reassembling unit but maybe due to the Apprentice helping the HVAC Technician in deep cleaning the system. Would use them again. read more

We just had them replace a failing AC condenser and coil at my dad's house. The price was reasonable and they were really good about scheduling. I hadn't heard of them but knew someone who has used them for years and swore by them. Seems like a good place for HVAC. read more

I've had a very good experience with West Coast Energy. They are honest! They are reliable! Their prices are very reasonable. You will not find a better HVAC firm. They are a delight to work with! Thank you, Tyler, and the entire West Coast Energy team. read more

Just wanted to continue the positive feedback I have for West Coast Energy. It's been 13 years since my original review for WCE and they are still going strong! Today Jerry and Andy replaced my evaporator coil and it feels sooo good to have A/C again, especially now that the summer temperatures are rising. Despite being swamped with other A/C calls for at least the last couple of months, Jerry took the time to run some diagnostics and ultimately confirmed that our evaporator coil was leaking. Replacing our coil could have been a much tougher job, requiring him to remove the entire furnace underneath. However, Jerry figured a way to save a lot of labor time and was able to replace in the coil in-place. Cool! I mean literally, it's cool. :) So a huge thank you again to Jerry, Andy, and everyone else at West Coast Energy! read more

I called West Coast Energy during the heat wave recently because our air conditioner had stopped functioning, and it was very unbearably hot. We also had guests arriving and it couldn't have been a worst time for our cool air to go off. I talked to Jessica, who with her wonderful customer service and excellent listening and communication skills, found a slot in their very busy schedule to send a technician out to solve our problem. Tyler came to our home to diagnose our situation, and was very knowledgeable and efficient and was able to resolve our issue. This is a great company that cares about their customers and goes above and beyond to give excellent customer service. Thank you! read more

Reasonably priced service, friendly and helpful staff. I received a few quotes, West Coast was the most straight forward and reasonable quote I received. No high pressure get a discount by signing now, no massively layered quote full of discounts I could apply for to make the price of the units be somewhat reasonable. I installed a heat pump and replaced the existing furnace that was 40 years old in April of 2023. The model numbers. Trane 4TWR403661000A heat pump condenser American Standard P0V0A000M30SCA air handler. The system has performed great, this system is all electric. I have not noticed a significant increase in Electricity consumption, but my gas bill has almost gone to zero in the winter. The only thing hooked up to gas is my water heater. The install took 2 days, they sealed all the ducts to insure there was not leaking into the attic. Other vendors wanted to replace all my ducts, they other vendors were as bad if not worse than a used car dealer. I would recommend them and get a quote at a minimum. read more

This company is awesome! Everyone I have ever encountered here has been responsive. Knowledge and efficient. I have an Ecobee thermostat that is supposed to be smart and voice activated but it's easily tripped by my attic mounted furnace. In the 2 times I have called they have been out within a few hours and always solved the issue and even changes my filter that is mounted high in my cathedral ceiling stairwell! I highly recommend West Coast to anyone not wanting to get ripped off. Joe and Tyler and both great techs and even the receptionist is pleasant and respectful. Just never ever call Absolute Air they are on the complete other end of the spectrum. Thanks Tyler for even showing up earlier than I anticipated! read more

Ultra-high quality. Excellent workmanship. 100% honest. Perfection from beginning to end. Pricing is more than fair. Wayne, Patty, and everyone that works at West Coast energy truly cares about each customer and treats them as if they were their only customer. Who even does that anymore? I was beyond impressed from beginning to end. My highly analytical science-nerd brain had countless questions for both Wayne and Patty before, during and afterwards. They were beyond patient and had highly knowledgeable answers for me every single time. They provided options and never tried to sell me anything. They were an absolute pleasure. I decided to have both the AC unit and the furnace replaced. It was beyond due. Installation: I stayed upstairs (self-imposed Covid-19 distancing precautions) and watched our extensive system of security cameras, so I would know if anyone in the crew needed to speak with me, had any issues/questions, or needed me to sign anything. What these guys probably didn't know, was I could see ALL of their highly meticulous, skilled and fantastic work that they did, as they did it. They were beyond impressive. Seriously, no group of workers is *that* flawless, but they absolutely were. They work very hard, are highly efficient, yet rushed though nothing. They don't cut corners. They make sure each and every thing down to the smallest detail is completely perfect. I was simply amazed by just how good these guys are. Extremely skilled and very clean, and they more than adhere to Covid-19 guidelines. Sanitary to a tee. Upon completion, everything turned out absolutely perfect. Just phenomenal. Like yourself, I had read all the great 5 star reviews on Yelp, along with Google reviews as well. I'm so thankful that I went with West Coast Energy. You can't go wrong with these guys. I highly recommend them. read more

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These guys are the best. They've been servicing our a/c for several years. Today, for an example, Joe came promptly at 11. We had already purchased filters so he inspected everything and gave us a clean bill of health! Their prices are fair and reasonable. Patty in the office is great, too. I highly recommend them. read more

Joe and Patty are the best. They truly try helping their clients before immediately start selling this and that. We previously had a new system installed at our townhouse and loved the experience. Fast forward to us moving into our new house, we had issues with the AC only blowing air; did not get any cold coming out. We contacted a competitor who immediately told us we needed to replace the whole system. Fearing this was the case, we decided to get a second opinion by West Coast Energy due to our experience before. Joe came out and explained to me that he would do a pressure test to see where a possible leak may be coming before thinking about what route to go. Luckily it was only the condenser that was an issue but Joe did price us out multiple options from just replacing the condenser to replacing the whole unit. We decided to go with just replacing the unit due to just buying our new house and wanted to save alittle. If it wasn't for West Coast Energy, we wouldn't of had that option and would of replaced the whole unit. This is a great company and I would recommend to anyone to Atleast give them a chance even if it's just a quote. read more

Lesson learned: Change your air filters and it could save you a service call! Originally I was going to use a competitor (who also received high praise from yelpers) but they were swamped with business, they actually had to turn away new clients. So I found WCE and saw they also had high praise, and left a message. Patti called me back and asked me what was the problem. I told her my "symptoms" and she scheduled me with Jacob on a Tuesday. Before hanging up, she gave me some suggestions on troubleshooting, but unfortunately they didn't work. Jacob arrived a little after 10 am (I was told between 10-12 for the call) and listened to my AC problem. I told him one day it worked, and then the next day hot air. The AC did give a "clicking" sound, and I also told him I tried Patti's suggestion. He checked my furnace, then my air filters. They were beyond filthy (or as he wrote in the paperwork "Extremely Dirty".). He first changed the air filters (for just $10!) and then went to my AC unit. He determined my compressor was the issue, and replaced it. He explained my filters were so bad, it overworked my AC. I'm sure he said more, but I was just thrilled to feel ICY COLD air, I didn't care what the reason was. He gave me the measurements of my 2 air filters and said to regularly change them. Had I changed them say, even a month ago, my compressor probably would had been ok. After the air was flowing, he walked around, and adjusted the vents, and made sure all the rooms had cool air flowing properly. The price was fair (even with the $72 hr house call /labor charge) came to under $300. I'm very happy with the service. Highly professional, friendly, and even he tolerated my yappy little dog. I can't find any fault in this company, and recommend this with 5 yelp stars! read more

West Coast Energy - Highly recommended! - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

West Coast Energy the best My air conditioner went out in this hot humid weather, they were able to come out the same day, Thanks Patty. Tech Tyler did a great job! Honest and reliable company! We have over 12 years service with this wonderful company!! read more

West Coast Energy is a pleasure to do business with. I recently replaced my 34 year old furnace and air conditioning system with a heat pump system. There are many options for heat pump systems at all different price ranges. Tyler met with me and listened to my many questions. He then recommended the right solution for my home. He also reviewed the available rebate incentives with me. Once I decided on the system I wanted, Jerry and the installation team took over. They did a fantastic job! They were courteous, on time and covered our floors with drop cloths to avoid getting the carpet soiled. I highly recommend West Coast Energy for your HVAC needs. They are great to work with and their prices are very fair. Thank you West Coast Energy team! read more

To have your AC die on you in the middle of a CA heat wave in the summer is a nightmare...but it doesn't have to be if you got lucky, like we did and picked up the phone and called West Coast Energy! We have a wonderful AC system that for some reason stopped working after a power outage. I researched on yelp for some places to call but as fate would have it, right on our AC system, was the number for West Coast Energy. My husband and I called right away for an appointment. Technician Jacob showed up the next day! In the back of my mind, I was extremely nervous...did we need a new system, did we need a new motor, and most importantly, how much was this going to cost us??? Jacob diagnosed the problem right away, thoroughly explained what happened and why it happened, answered any and all of our questions, fixed it, gave us some tips on how to take care of our system and even complimented us on our AC unit! The cost? About $250...and worth EVERY PENNY! Jacob was friendly, knowledgeable and efficient! We would highly recommend West Coast Energy and technician Jacob! read more

Just completed a 2 zone heat pump in Long Beach and am very happy with it. After shopping around and getting 4-5 quotes, West Coast Energy was the only company who crawled in the attic, looked over my panel, mapped out the install and then gave me a price. The care taken just to put the quote together was far beyond the other companies. The install timeline was exactly as quoted with friendly and knowledgeable installers. The permit process was easy and we are enjoying the new system. I very highly recommend West Coast Energy. read more

Wayne from West Coast Energy is great. He arrived at the appointed time and went to work immediately. Within minutes he knew what the issue was. I had water coming from a secondary drain for my AC. He explained to me thoroughly the issue and what he will be doing. I learned a lot just talking to Wayne. He recommended maintenance tips as well to prevent clogging and what I should do to keep my AC in tip top shape. He even recommended a filter place for me to go. Awesome work, awesome service. I will definitely recommend West Coast Energy in the future. read more

I was referred to West Coast Energy by a friend at church after receiving a high estimate from another company. West Coast came out and assessed my HVAC needs, confirmed the problem the other company had identified (during a paid inspection), and when approved by me, sent out a four man team to do the work (in a small attic of a two story condo) within a week. Their work was stellar, their clean up was perfect, their personnel were polite and communicated with me throughout the day, and their price was at least $3,000 less than my previous quote. I highly recommend them! read more

I rely on Yelp reviews, so here is mine. I needed to replace my Mom house's HVAC system. Got West Coast Energy's (WCE) contact details from my 55+ community's Referral List. Thank God! Got 3 quotations from 3 licensed HVAC contractors including WCE, and one was thru Home Depot. I decided to go w/ WCE not only because of $$ consideration, but also because I found WCE's senior personnel to be very strightforward to deal with during his initial cost-estimating visit. One of the Contractor actually gave me quite deceiving info, and as the result his estimate was very high. WCE's response was prompt, they took good care of the house during their work, covered the floor carefully & cleaned up after the job is done. The installation took 1 day. So far ... so good. Highly recommend WCE for HVAC works. read more

WCE installed a new heat pump system for us a little over 2 years ago and did a great job. 2 days ago, on the hottest day in a long time, our thermostat broke. I called right at 8am and a tech was at the house by 12:30. He needed to order a part and returned the next day with a new and better thermostat. The best part, it was all covered under warranty. This is an A+ company that stands by their workmanship and their product. read more

We've been using West Coast Energy for ten plus years. We use their annual a/c maintenance servicing, which we strongly recommend. And we have also used them for the rare intermittent repair. Every experience with this company has been pleasant and we know we've been treated respectfully and fairly. Patty in the front office makes us feel that our job is important to them and she takes the time to really listen to our description of the problem and Makes sure the right tech is sent to the house to complete the job. If you are looking for a company that cares and treats you fairly, give West Coast and try. You won't be disappointed. read more

So there is a crew working on the house I'm staying at and one of the employees took it apon himself to take down my nest camra for what reason I'm unsure since it's nowhere near where there working so it's not in the way of him doing his job. I believe it's illegal to touch or remove someone's home security camra with out asking. So I asked for my property back and was told it's somewhere in my front yard to go find it so no I would recommend this company to anyone not with employees that are disrespectful like this. read more

Like another reviewer, my AC died in the middle of a CA heat wave this summer. I called West Coast Energy and they responded on the same day. Tyler was prompt and professional. He explained the issue thoroughly, gave me the estimate for the work, and quickly got my AC running again. This company is very trustworthy, reliable, and the most reasonably priced. read more

One of the workers was very rude and disrespectful and destructive. He lacked professionalism and manners. I would not recommend this company to anyone. And when I called the office and spoke to the manager she was rude and stated that one person does not represent the company. How ignorant is that. And when I told her that I was going to post a bad review on yelp she threatened me and said I better not. Yet another undignified and ignorant response. read more

Was referred to West Coast by a friend and was so pleased to have them service an existing unit, Patty was helpful on the phone and the technician was out quickly to get unit working during a heat wave! Would recommend this company to anyone in need of HVAC work, very professional and true to their word! read more

Called them for a second opinion, the "other guys" quoted 3x what Wayne quoted me. He's honest, funny, nice and so smart. I have already told my whole family to use them! read more

I can't say enough great things about West Coast Energy!!! Immediately you get a sense of genuine care, understanding, and professionalism. They'll carefully listen to your problems and provide detailed solutions, costs, and why they are what they are without being aske. This applies to both, Patty, the business manager, and the technician, Tyler, who I've had the pleasure to interact with. Tyler was more than happy to answer all my questions in full without rushing me. They rightfully earn your trust so you never have to worry about poor work or getting anything but a fair deal. Highly recommend you start here if you are looking for repairs!!! Best, Joshua S. read more

Our AC went out right before the October super heat wave here in Yorba Linda. Worse yet, it was the blower motor. Ours is multi speed which means it had to be ordered. We got three quotes, two around $1500. West Coast quoted just over $1100. All three said it would take 5 to 6 business days as the only place to get the motor didn't expedite shipping. So, staring at 5 to 6 days of 110 degree weather, 3 dogs and no AC, we were in a spot. During maybe the busiest week of the summer for them, Patty and West Coast came up with this. She said she could get somebody to us within two days and they could install a temporary single speed motor to keep the unit functioning and even offered to loan us a portable AC unit for the two days in between. I ended up going out and buying a portable unit that same day, and as promised, they were out two days later with the temp motor, just in time for the worst of it. Very fairly priced, honest, professionals. Top notch. read more

These good folks are the best! They responded quickly to my rental's leaking furnace issue, gave a great estimate, got the parts, and fixed the problem. They coordinated with my tenants perfectly. Both the tenants and I am so pleased with the service we recieved! read more

I have had the unfortunate experience of needing multiple AC service this year (two on the same unit). After Jacob found a leak and some coil issues, he repaired them. Not only that, he told us that the AC unit in our home was installed facing the wrong direction (toward the sun!) and that some wiring were not safely enclosed, which could lead us into more issues in the future. Not something a homeowner wants to hear five years after purchasing a brand new home! I personally appreciate his feedback and the information he shared with us. He is helping us financially prepare for future repairs and maintenance. I also appreciate the fact that he teaches me something about HVAC every time we talk! Today, he did some maintenance work in our rental condo. The tenants' cat happened to be home and after Jacob was done, I could not find him! Jacob stayed back for a few extra minutes and helped me look for him, which is really above and beyond his duties as an HVAC tech :) WCE is an excellent HVAC company who hires extraordinary employees. Thank you for the consistent service!! read more

This review is overdue. This company is the real deal. They installed a Maytag 15 Seer condenser with a 2-stage variable speed furnace central heating and air conditioning unit 4 years ago. It took them 3 days to install after going back and forth for two months, answering all my questions. I am not an impulse buyer. I have to ensure my questions are answered before making a big purchase. Patty was great in answering and providing information. I had received approximate 7 estimates from other companies and their pricing was a great deal. Their customer service was exceptional. Recently, I had the A/C unit serviced for the first time and to to my relief it was covered under warranty. Jacob was friendly and informative, answering all my questions. He provided input and advise on how to protect our investment from the inevitable, wear and tear. They live up to their motto, "There is no substitution for quality!!!" read more

All the five star reviews are true. They took their time during diagnostics, explained everything thoroughly and gave me great options. I recommend them highly to all my family and friends. read more

NOT a ripoff service. Nobody likes to call an a/c tech but they will minimize your pain. Technician Jacob was thorough, explained what went wrong, and how to avoid it in the future. He even gave recommendations for a new thermostat and register covers. (Long service wait time, but understandable for the time of year and a heatwave. They offered a referral for emergency services for the elderly, etc.) read more

It is a rare to find a service that not only exceeds your expectations but also restores one's faith in honest people. Our home A/C unit went out in Nov. 2012, we were told by several different repair services that it was the compressor that needed to be replaced-this was the 2nd compressor to go out in 2 years! that cost would be anywhere from $1700-$2000 ( compressors only have a 1-year warranty) of course we were told a better long-term soluton would be to replace the whole unit- that would be between $3200-$4500. Our then repair service also said that getting a whole new unit was the way to go ( never mind that they had two compressors go out in 2 years) after spending $200 for them to "analyze" and trying to repair it. Because it was November and the cooler season, we let it go. Fast forward to June 2013: with the hot season coming, we decided to give it one more try and see what type of quotes we can get for a new compressor ( we were in the mindset that was the way to go) we found 2 of the highest YELPED companys and gave them calls, the first one in less than ten minutes of looking inside said yes, compressor but a new $3200 unit is your better solution. Enter company #2, West Coast Energy- right off the bat I liked their attitude, over the phone, they assured me that they would look top-to-bottom to see if there was a someting other than a bad compressor that was impacting our system because 2 going out in 2 years was not right. Wayne came over the next day and after looking a the wiring and doing some tests, asked if I had tried to fix it myself?!- of course I said no and asked why and he said it was the shoddiest repair/wiring job he had seen! within 20 minutes of rewiring the A/C was up and running! no new compressor, no need re-charge with Freon, no spending $1700-$3500! etc. etc. Wayne said that so many people are told that compressors need to be replaced when there are other possible solutions. the total cost this repair-- $325! and that included a new digital wall control unit! We are both grateful for Waynes honest work ethic and yet feel duped by all of the prior repair quotes telling us to spend $1700-$4500 when the real solution was right under there noses--just like those TV exposes' with hidden cameras showing repairmen ripping off comsumers! Like Wayne said, they want to do it right the first time and have long-term customers- I would without hesitation recommend Wayne and West Coast Energy! read more

I read the reviews about how great they are.. however the dispatcher was very rude. I called to let them know that I might have to cancel an appointment because the elder tenant became Ill and on her way to the hospital,, but before I could finish, she asked me "so are you canceling" and I said "Maybe" she hangs up before I can explain to her that I was trying to get another person out there to let the technician in. In the meantime, another tenant called and said she was available to let the technician in. So I called the dispatcher back (Maybe a minute or two later ) but she said she had already given my appointment to someone else,..Really not even a minute later.. I was pretty pissed because I had waited 2 weeks for this appointment. That dispatcher needs to be fired as she was pretty rude when I tried to explain the situation to her.. What Horrible Service. read more