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    Next Level Heating and Cooling

    4.9 (227 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 3 months ago

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    10 minutes

    Response rate

    100%

    Services - Next Level Heating and Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Recommended Reviews - Next Level Heating and Cooling

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    Reviews With Photos

    New condenser unit

    Jeff Kieffer the General Manager was on it from the start. Great customer service and a great price. Our air went down on Thursday afternoon and we had our new system installed and in operation on Saturday morning. Very professional installation, quick, drop clothes everywhere and cleaned up after themselves, that was refreshing!! I would highly recommend Next Level, they were truly NEXT LEVEL!! Thank you Jeff

    Before unit
    Matt J.

    Jeff was great to work with. He was prompt, responsive, knowledgeable and gave me a great deal on an elite unit (variable 17 seer) that blew any other quote away. Next level stayed flexible and had great service. I am very happy with the unit so far (works fast and quiet) and glad i accepted his quote. Jeff also provided all the information needed to get a rebate from the city of anaheim. Good warranty offered as well.

    Anytime we had issues with our AC I knew this company would take care of it. Jose sets everything up on the phone call to work with your personal schedule and then their employees will service your home or place of work. If you get a chance, you make sure to ask for Daniel. Daniel does a great job making sure you understand what the problem is and provides multiple options to do what works best for you. We recently had some work done at my house and we are very happy with the end result and new unit. Great work crew that came and knocked everything out in a timely manner. We are ready for summer. You'll get what you want and feel relieved working with Next Level Heating and Cooling. I appreciate your company. Thank you!!!

    After: new heat pump

    Jeff (General Manager) and Jose (Lead installer) and crew did a wonderful job replacing my 24 year old AC with a heat pump. They also replaced my duct work and did everything in just under 2 days. The new system is much much quieter than the old AC and the new duct work gives me peace of mind. Plus Jeff mentioned the new ducts have a higher insulation rating so that should keep my electricity costs down further. Jose and his team laid down floor protection before starting the job and they hauled everything away from the old system. They even painted the new pipes to match my house. Highly recommend.

    AC outside
    Charles C.

    Jeff and his team were a pleasure to work with. We're extremely happy with our new HVAC system and fortunate to have chosen Next Level as our vendor. Their pricing was more than fair and the install team did an amazing job removing the old unit, cleaning the ducts, and installing the new one. We highly recommend these guys to anyone looking to repair or install a new system. Thank you!!!

    After he cleaned the a/c condenser

    Great service. We just bought a house and the previous owner didn't clean the condenser for years. They came and did such an amazing job. They got it done super quick and came at the time they promised. I will be using them for any ac or furnace needs in the future.

    Genny C.

    Our A/C broke and I called my preferred company, who couldn't get me in for 10 days! I immediately got quotes through Yelp and Next Level reached out right away with appointments times for the same day! I looked at their reviews and they had a lot of great ones, so I made an appt. I was immediately sent a confirmation and promise of a 30 minute pre-call. Daniel not only arrived within the promised time frame window, but called me to ask if he could come early, as he was available. He arrived when promised, and got right to work looking for the problem. He quickly assessed it, gave me the price and got to work. He worked quickly, answered all of my questions and cleaned up the work area when done. I did think that the price for repair was high, yet luckily I don't have these repairs often and maybe I am just a little out of touch with what the current prices are? Other than that, this repair couldn't have gone any better and I so appreciate Daniel and his professionalism and friendliness. I made sure to take his card, so I can have it handy, as I would not hesitate to call Next Level again for A/C service!

    Erick C.

    I feel so bad for the people left reviews here, they probably didn't shop around for other options. This company came to my house today and was trying to charge me $930 to fix my air conditioner and after that was trying to sell me a new one for 14k saying my air conditioner was to old. WELL! Im glad I always shop around. Second person from another company after 5 min, he said is an easy fix, you dont need another air condition, this will last at least another 5 years. He charged me $150 and booom!! Got my air conditioner back! My advise to you guys even if you have to pay for the estimate, get at least 2 or 3, it will save you money. The guy forgot a tool on my house and came back couple hrs later, I told him that they need to stop ripping people off. They refunded my money for the inspection maybe trying to avoid this review, but here is anyways. Here is the picture from their invoice

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    Excellent service I day installation I'm very pleased! Jeff thank you for the great price and installation it was seamless

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    2 years ago

    Very professional, quick to fix issue, great value. Jose fixed the issue in the same day.

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    Page 1 of 6

    Ask the Community - Next Level Heating and Cooling

    Review Highlights - Next Level Heating and Cooling

    Jose explained our HVAC goes through a multistep process before releasing the gas and starting the blower...

    Mentioned in 102 reviews

    Read more highlights

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    Evolution Heating And Air Conditioning - American Standard - Added AC to home to provide reliable comfort all year long!

    Evolution Heating And Air Conditioning

    (293 reviews)

    I recently had a complete new central AC and heating system installed in my home in Fountain…read moreValley, and the entire experience exceeded my expectations from start to finish. I obtained three estimates, and ultimately chose Evolution. I did not regret this choice. Jeff Kieffer came out the day after I called and provided an estimate and a proposed plan, and the owner, Diego Martinez, visited my house twice, once to explain how a difficult room would be accessed and serviced, and the day the work began to answer any final questions and give final directions to the installation team. The process was smooth and efficient: * The team arrived on time, were extremely courteous, and Diego, the owner, showed up and took the time to explain everything clearly one more time. * They handled the installation with care, keeping the work area clean throughout the day. No mess left behind--they even vacuumed up and wiped down areas they worked in. * The crew was knowledgeable, answered all my questions patiently, and made sure the new unit was perfectly sized for our home (no shortcuts or upselling) * They tested everything thoroughly before leaving, walked me through the operation of the new thermostat (Ecobee Premium), maintenance tips, and warranty details. It's only been a short time since the install, but the difference in comfort is night and day. Exceptional financing was offered, and the value of this project was perfect for my budget I also gained a new closet by moving the unit up to the attic! If you're in the Orange County area and need a new AC/heater system, I can't recommend this team highly enough. Professional, reliable, and genuinely focused on customer satisfaction. 5 stars all the way--thank you for making our home so much more comfortable!

    Final update: The company has now stated in writing that they will not send a technician and…read moreadvised me to work with another HVAC company, despite acknowledging the issue may have fallen through the cracks. For context, during this period we had a newborn and significant personal obligations. When the visit occurred, the noise did not happen at that moment and no technician evaluation or adjustment was performed as a result. I later recorded the noise when it occurred and shared video evidence. Despite this, no diagnostic visit was offered. My review reflects both the unresolved issue and how it was ultimately handled. After posting this review, the business responded by disputing timelines and attributing the issue to unrelated work, but did not offer to inspect or resolve the ongoing airflow/pressure noise, despite video evidence. The attic cellulose work referenced was recommended by their team and performed by a contractor they referred. I had an air conditioning unit installed by Evolution Air in 2021. Since installation, the unit has intermittently made a loud "farting" or bubbling noise. I reported this issue within the first year. A technician came out, but unfortunately the noise did not occur during the visit, so nothing was adjusted or fixed. The problem has continued since then. After researching the issue myself, I found multiple discussions on Reddit indicating this is a known and common problem related to airflow or pressure adjustment, and that it is typically an easy fix for an experienced technician. Despite this, the issue remains unresolved years later. Overall, I'm disappointed that a known, recurring issue reported early on was not properly addressed, and that I've had to rely on online forums to understand what should have been a straightforward adjustment. I have recorded a video and sent it as well.

    Veteran Air

    Veteran Air

    (479 reviews)

    Temps hitting high 90's and at 4pm, our AC fan stops spinning. I called Veteran Air at 9am and they…read morehad someone out the same day (it was just a few hours). Not only someone, but Kirk. Kirk was FANTASTIC! Our unit is 20 years old, we have never really had regular maintenance on it. He showed up super early (they asked if that was okay, and YES thank you). Before he arrived they sent a text with his name and photo. I absolutely love this! That extra safety is so important. Kirk looked at our unit and asked some questions. He explained all they do with the "family plan" so we signed up. I am one of those that needs to be reminded of scheduled upkeep so this is perfect. He gave us the estimate before he started and I asked for a very rough estimate of a new unit (having no idea) so we decided to go with repair and hope for the best. The repair wasn't cheap but considering all the work that needed to be done as well as it being an older unit, I feel it was a very fair price. I think we did have the best with Kirk. He was able to repair our unit and give it some much needed TLC for our AC unit and furnace. He even installed our pre-purchased thermostat! Kirk was polite and considerate. He took time to answer all of our questions and ensured us that we could reach out with any questions, I believe him. Service people can often be rushed, there is a lot of work out there, but not Kirk. He didn't waste time either, I felt like he was in and out in no time at all. By the time he left we understood all that was done and what we need to do to get some additional service from our current unit. I could not be happier with the call I made this morning. I picked the right people to call!

    Received a mailer of a "pre-paid" heating/furnace tune up & a water heater sediment flush…read more My heater recently went out so I called them out. They sent another company, I didn't get any "pre-paid" service but was quoted $3,300+ to fix it. I was graciously offered a short term fix for $1,000+ and charged $89.00 for coming out. Bait & switch, I'll get my heater fixed by another company.

    J Martin Indoor Air Quality

    J Martin Indoor Air Quality

    (714 reviews)

    I had my office mini split heat pump replaced. As scheduled Crispin and Kevin arrived on time to…read morestart the job. They did an excellent installation. And they cleaned up the job site afterward And, I am very happy with the concealed AC condensation drain line. It will be concealed behind the drywall in the garage. It drains directly into the laundry drain. Hats off for a job well done. Also, a shout out to Jesus Ochoa for arranging interest-free, 18-month financing.

    I cannot say enough good things about Kevin S and Milo F from J Martin Indoor Air Quality. Before…read morecalling J Martin, I had two other HVAC vendors come out for a zoning issue. The first quoted me an absolutely ridiculous price that would have cost an arm and a leg. The second guy offered to do it for cheap but he couldn't figure out the issue so he just disappeared and never showed up. Kevin and Milo came in and had to clean up the mess left by the previous contractor, then thoroughly tested all the zoning, dampers, and zoning board to actually diagnose what was going on. Not only did they figure out the real issue, they fixed everything completely and at a very fair price. On top of that, Kevin noticed my thermostat wasn't functioning properly and replaced it on the spot, explaining exactly why it was causing problems. Kevin is extremely knowledgeable and clearly knows this stuff inside and out, but what I really appreciated was how he explained everything in a way that actually made sense. No pressure, no sales pitch -- just honest options, estimated costs, and pros and cons for each path forward. And a huge cherry on top: they cleaned up extremely well afterward. Given the mess that had been left behind before, this really stood out to me. Everything was left neat and organized, and they made sure the area looked better than when they arrived. That level of professionalism and respect for your home goes a long way. Kevin is also just a genuinely great, friendly guy -- the kind of person you actually trust in your home (and honestly, the kind of guy you'd grab a beer with). Milo was also professional, efficient, and clearly knew what he was doing. Together, they were an awesome team. After this experience, I will absolutely be using J Martin for all of my HVAC needs going forward. Huge thank you to Kevin and Milo for turning a stressful situation into such a positive experience. Highly, highly recommend J Martin Indoor Air Quality!!!

    Friends & Family Heating And Air Conditioning - Friends & Family Heating and Air Conditioning

    Friends & Family Heating And Air Conditioning

    (757 reviews)

    Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

    The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

    Next Level Heating and Cooling - hvac - Updated May 2026

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