Water was leaking from my bathroom vent. I called on a Thursday morning. Duane showed up later that day, beelined it to my attic, and was able to diagnose the issue immediately. He took some pictures and explained what was going on and what my options were. Though I only needed a new air handler, I opted for a whole new system. He was able to work with me on the price, which I thought was more than fair, and they had it all installed by Saturday afternoon. Professional and prompt, I HIGHLY recommend this company for your HVAC needs. read more

I contacted Connected Heating and Air for a quote to replace my HVAC system. Shopping for a new system can be overwhelming with so many brands, models, and factors to consider, such as proper sizing, ductwork, electrical requirements, and overall system design. Duane was incredibly thorough during his inspection and spent far more time than I expected answering my many questions. In contrast, several other HVAC companies sent sales representatives who spent only a few minutes walking through my home before emailing me a quote. Duane took the time to evaluate my home's needs, explain the pros and cons of different systems, and make sure I understood my options. What impressed me most was his honesty and integrity. Rather than simply selling me a more expensive system, he refused to recommend or install equipment that wasn't the right fit for my home--even though another company's advisor had suggested it and it would have resulted in a larger sale for him. After receiving quotes from numerous HVAC contractors, I found his pricing to be among the most competitive. What stood out even more was the value--he quoted a premium, high-end system for about the same price that several other companies were charging for entry-level equipment. Although our installation timeline ultimately didn't align and we chose a different contractor, my experience with Duane gave me complete confidence in his professionalism and expertise. Based on the time, honesty, and care he demonstrated throughout the consultation, I would not hesitate to recommend Connected Heating and Air. read more

Five Stars! Exceptional AC Service by Duane and his team! Our air conditioner recently broke down, bad luck with a bad compressor. Duane's team has always come through for my family homes. It is obvious that customer service is a high priority for Connected Heating and Air Conditioning. We have had two homes with complete new installs by them and they continue to maintain/fix other homes like a few condo's we have with older systems. Bryce has been out a few times for repairs, arriving on-time and is always incredibly professional. They diagnose the issue immediately and explain the fix clearly. Their repair work was fast, clean, fair priced and highly efficient. Duane is pretty good with keeping on top of things and with communication. During my research on the new units, their prices will be fair or on the lower end of quotes. Our houses stay cool, and the entire experience is stress-free. It is rare to find technicians this knowledgeable and polite. I highly recommend them for new installs or any required fix that may come up! read more

A lot of reviews, but no luck with me. We urgently need a technician. I have called multiple times yesterday and today. The main number goes to voice mail. Dwane invites us to leave a message, but his inbox is full and you can't record a message. There is another line for David. Never picks up. read more

The whole team of Connected AC deserves a shout out as we are very pleased with the service that they have provided! Bryce P was friendly and helpful in answering all our questions regarding our HVAC Installation. David H Managed the whole operation and was very courteous and helpful and answered all our questions too. The whole team changed out a 50 yr old General Electric model to a Lennox. They worked quickly efficiently, and cleaned up afterwards . They were all very respectful. I definitely give them a thumbs up and recommend them highly!! Vince read more

This company is top-notch and needs to be your only stop for HVAC services. We've used these guys in the past for minors repairs, but this time we needed a full replacement of both condensers and one of our furnaces. They provided a fair quote and completed the work in a timely manner. If you have any issues with this company, it's probably you. read more

Connected Heating and Air Conditioning - Heating & Air Conditioning/HVAC Near Me

Duane and Bryce were fantastic! I was informed by my tenants at my rental that they didn't have a working thermostat. Fortunately weather was moderate and it wasn't an emergency. Duane's communication through the event was super. Quick responses and helped with scheduling quick. Bryce was available the next day but I held off to have some local troubleshooting. After trying to replace the battery and not finding a resolution, I scheduled a visit. They were on time within the window - unlike some services. Bryce texted me before hand to let me know his eta and I was able to hop on a FaceTime call with him, walk him through the property and issue, and he found the problem immediately. It was less than 5 minutes. I appreciate their expertise and will recommend their services read more

Connected Heating and Air Conditioning - Thermostat with no power - Heating & Air Conditioning/HVAC Near Me

I had a problem with my home HVAC and Duane and the team came out and took a look that day. There was a miscommunication with scheduling and Jeanette was SO on top of the issue and resolved it completely, on a Friday late night even! The guys came and fixed my home HVAC in a prompt, professional manner and it works great. A week later when my business HVAC had an issue, I had the team come out for a second opinion. David came out that Monday morning , showed me the issue then fixed it on the spot and tested everything to make sure it was working properly. He saved me a huge expense as the first company quoted an entire new motor when all it needed was a new starter part. Honest, efficient group of people which is hard to find these days. Highly recommend. read more

Connected heating and Air Replaced the condenser capacitor. Quick and easy didn't try to upsell me

The technician named Bryce arrived within the appointment window. He was polite and conducted his work effectively. No "add-on" work was recommended beyond the periodic maintenance. I will use Connected in the future. read more

Hire them! We needed an entire HVAC replacement including removal and installment of ducts. Duane and his crew did were on time and incredibly efficient! Most notably, Duane personally came out for the estimate and spent time explaining what he thought would suit our needs after hearing our priorities and concerns. He was forthright and did not try to upsell us by recommending the most expensive models or unnecessary add-ons. He spent time reviewing the pros and cons of various models and was always patient and quick to respond to our follow up questions or concerns that came up as we spent time deciding on this significant investment. Once we finally decided on a Lennox inverter model, Duane was able to schedule us in within a week and the entire installation took only one day! He personally oversaw the crew's installation which made us feel more confident that we were getting the best service. We interviewed at least 5 other HVAC companies and none of them provided the reassurance or value that Duane offered. His pricing is also very reasonable! Duane promises a long-term outlook for his clients which we appreciate. We are very happy with the experience with Duane! read more

Super happy with our choice to go with Connected Heating and Air a few years back. I called in for an issue with our unit and Duane was at our house within a few hours. Service does not get better than that! You guys are the best!!! read more

I really can't say enough great things about this company. Duane and his team have been my go-to HVAC pros for over a decade, and they've been nothing but professional, courteous, and most of all, honest. Just today, my AC went out and I called Duane to see if he could help. It was a busy day for him, but he made time to come over and take a look. He fixed the issue in less than 5 minutes, and then didn't even charge me despite my offer to pay. That just shows you the class of business you're dealing with here! Hire them without hesitation. read more

Bryce, the technician from Connected Heating has been super helpful and responsive. He helped me to understand the equipment, the brands, the type of refrigerant and everything that will be needed. He is very polite and easy to work with. And their price is very competitive. I would highly recommend this company to anyone. read more

Highly recommend! Honest people like this are hard to find these days. Mighty Air was charging me an arm and a leg and still left me with a non-working AC. I called Megan, and she was so helpful and understanding, she made sure someone came out right away. Bryce showed up, fixed the problem immediately, and the price was both fair and honest. Don't waste your time or money anywhere else, go with them!!!! read more

Duane is hands down the best in the business. He's sincere, honest, and delivers exceptional quality work. He and his team installed our HVAC system five years ago thoroughly and at a fair price. Any issues we've had since--due to known manufacturer defects--were handled quickly and professionally. Most recently, our furnace pressure switch failed, and Duane responded immediately, even making a 30-minute trip himself to fix it the same day. Thanks to him, we're warm and comfortable again. I'm incredibly grateful for his outstanding customer service and the peace of mind of knowing our HVAC system is always in good hands. read more

They company confirmed the appointment in a timely manner. The technician arrived in time frame specified. The requested work from the homeowner was for cleaning, checking, and calibrating a natural gas furnace. In addition, the tech was asked to check the outdoor air conditioner. The air conditioner was found to have a slow freon leak. The homeowner will evaluate this situation in warmer weather for repairs or replacement. The technician was knowledgeable and respectful. I would not hesitate to call Connected Heating & Airconditioning again for my Heating and AC needs. This company is skillful and honest. Thank you to the management and the service technician. read more

I can't say enough good things about Duane and his team. My home HVAC unit needed replacement and I solicited bids from multiple vendors as one would expect on such an expensive home project. Not only was the quote competitive, but the install process was prompt, efficient, and on schedule. Duane was very responsive and communicated proactively through the whole process. Having worked in engineering projects throughout my career, it was a pleasure doing business with such a professional team. I would not hesitate recommending them to family and friends. read more

Duane and Connected Heating & Air are prompt, professional, knowledgable, and honest. I highly recommend them!

Duane and his team were great. My dad had used them twice in the past and I'm so happy they were available to replace my entire HVAC system and ducts. They were fast, friendly and understanding that I had a newborn baby in the house. They even cleaned up my floors after! Could not recommend enough read more

Duane is the best! Very honest and the most sincere company you will find in the industry. My heater has been down for couple days. Duane came over and diagnose the problem right now and now it's working again! No BS like some other companies I've dealt with before. Straight to fixing the problems. Thank you so much, Duane. Highly recommended! read more

6 stars. Our experience's have been so great, that we've used them on 2 different houses. Complete AC/Heater systems both time, the crew is super reliable, fast, and very clean installer's. All nice guys and the price was very fair, (way lower than the big box companies in the industry I might add.) Highly recommend you give em a call. read more

Connected Heating and Air Conditioning - Super clean garage install - Heating & Air Conditioning/HVAC Near Me

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The technician who came out was friendly and gave an explanation of what might be wrong with our A/C unit. However, neither the technician nor anyone from the company disclosed there would be a service fee. I called multiple other companies before, and every single one was upfront about any charges, some even waived the fee entirely. So I assumed (wrongly) that this company didn't have one since it was never mentioned. To make things worse, after the visit, I was hit with a $100 service fee; much higher than others I spoke with. It honestly felt like they were banking on the lack of transparency to squeeze more out of customers. When I pushed back, they lowered it to $55. There are plenty of transparent companies out there doing the same work without hidden fees. This experience left me with a bad taste and a total lack of trust. I'll be going with someone else to actually fix the A/C. Responding to the comment below: I don't expect anyone to do work for free but at the same time I expect a business to tell me outright when the service is going to charge anything. First, I never asked the technician to put my unit back together. Second, it was literally the three electrical lines that needed to be tide back in, the simplest task anyone can do. At the end of the day the lack of transparency is the issue. At any point the service is going to cost a $ amount, it should be relayed to the homeowner to get confirmation (I don't see why I even need to explain a simple business concept). I honestly believe you caught me off guard and took advantage by initially request $100. Though I did appreciate that you lowered the fee to $55, it was still higher than the service fee's from larger HVAC companies (again one large company completely waived it). Please be transparent with the customer in the future. To end on a good note: the technician who came over seemed very knowledgeable and at the end of the day I appreciated the time he took with us - I showed that by tipping him pretty generously. read more

Best deal in town (and high quality work) for replacing an AC unit. I shopped around a few places to find a good deal (note: Service Champions is close to double the price). I was really impressed with Haven Air Conditioning and J Martin Indoor Air Quality too - both very professional, and with strong pricing, however I went with Connected for two reasons: 1) they offered the best deal 2) they were willing to do some patchwork on my vents for a nominal price (the others didn't want to do patchwork, but do a full replacement of certain vents) Highly recommend. read more

Have have been working with Dwayne and Connected Heating for years. They have done all projects for us big and small. They are our go to for everything heating and air conditioning. They always give us best prices and are honest. They just redid our AC. All their guys are very professional. I highly highly recommend them! read more

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Called today for AC issues and Bryce came the same afternoon. He is very nice, patient , and knowledgeable. I really appreciate his help. I'm an old customer and will keep recommending them to friends. read more

Duane and his team are top notch! I knew I needed to replace my 25 year old HVAC system yet I knew nothing about how to select one. Duane did a full inspection in my attic and condenser to determine the right system for my home. He talked me through the pros and cons of gas furnaces vs heat pump and the different brands. He recommended a top line Carrier system that was quiet and efficient and could switch to full electricity. Google search showed it was highly rated. I got two other bids and they recommended lower priced brands. Surprisingly, the estimate was about the same as Connected's bid. Duane was on time for the estimate and the install. He was also on site as the work started and examined all the work after. His team was efficient, clean, and respectful. They did not leave a scratch on the walls or floors and left my home spotless! They installed everything in the same day. I'm grateful to Duane and his team for the professional and high quality work! read more

I had an excellent experience with Connected Heating and Air from start to finish. Duane and his crew arrived on time, was professional, knowledgeable, and took the time to explain everything clearly. The work was done efficiently and the system is running perfectly now. Pricing was fair and there were no surprises. It's refreshing to work with a company that truly cares about quality and customer satisfaction. I highly recommend them to anyone needing heating or AC service! read more

I originally called out a handyman to simply change a thermostat but he blew a fuse to my suspicion. Decided that I should go with an hvac company rather than him messing it up more. Bryce from connected came out and identified the blown fuse and replaced thermostat. Reasonable pricing compared to others and Bryce was really nice and personable. Happy to say all is good to go now! read more

Reached out to this business at the referral of a neighbor. Received a response promptly from the company and had the owner Duane out right away to provide a quote. We moved our furnace to the attic, upgraded to a heat pump, new ducting, asbestos removal (separate company but great couple of guys as well) , and added zones. Duane brought his crew out and they knocked most of it out in one day and returned the following day to tie up some loose ends. We also opted for HERS testing and had the city out to permit, which everything passed. There were some hiccups with the zones a couple weeks later causing the unit to shut off but Duane got his team out and addressed the issue. I think the largest reason for working with Duane was that he was willing to work with us and our financing company (through Go Green program) which required him to go through a ton more administrative hoops on his end. He also expressed to us we can always text/call for the future if we have any concerns. Our house feels great and we are super happy! read more

Look no further! Amazing, reliable, good communication and respectful of property. Thank God we found Duane!! We will be his customer for life. read more

The technician was professional and was willing to let me see what he does for the maintenance and testing. During the service, he took the time to explain what needed to be changed and serviced, and explained the components and how they work together. This helped a lot to understand the need for regular maintenance and I appreciated it very much. Since the maintenance and replacement of a capacitor, the AC was more effective in the upstairs rooms and the staff were pleased. read more

Bryce showed up right on time and was efficient and effective. Unfortunately but predictably, I needed some repairs in addition to the service checkup but they were handled right away, and I got instructions for future follow-up as needed. Happy to have their service. read more

Top-Notch Service and Professionalism We had Connected Heating and Air come out to our house back in July to replace our condenser and recharge our Freon. I can't say enough good things about their service. From start to finish, they were professional, respectful, and extremely knowledgeable. What really stood out was their honesty--something that's hard to come by nowadays. The owner even stopped by personally to make sure everything was running smoothly and greeted us, which added a really nice, personal touch. I highly recommend Connected Heating and Air for any HVAC needs. Their exceptional service has made them my go-to moving forward. Thank you again for the great work! read more

They are responsive and I've used them several times. I did have to wait a couple days because they were so busy given our heat wave but they do a good job at a reasonable price and it was not an emergency for us since I have a backup system. I also had them install my central hvac 10 years ago, and am still a customer today. read more

Duane was out today after my system stopped working when I was out of town. It's such a pleasure to watch an expert do their job. (probably why there are so many successful youtubers showing themselves at work). Duane needs to have his own YT channel, He was prompt to respond, and quickly diagnosed and repaired the problem at no cost to me!! (warranty) I would very highly recommend you call Connected Heating & Air first and last! read more

Great service and responsiveness. The technician quickly diagnosed and fixed the issue with my central AC. I highly recommend.

We have another HVAC company who came in and did tune-up works and forgetting to turn on the damper after they left, they have sent another person to check the issue and couldn't find the problem. Then we reach out to Connected Heating and Air, they were very accommodating and came out to check our HVAC and is able to identify the issue, I would definitely reach out to them again in the future when we have any HVAC related issues as they are professional and efficient. read more

I needed my whole system replaced. Condenser, furnace and ventilation. I have been working with this business for years on maintenance but knew I would use them when I needed a replacement. They more than came through. Great communication which is important to me, good team of workers and a follow up visit a week after installation to make sure everything was on point. Highly recommend! read more

Duane and his team installed my new HVAC unit several years ago and we were completely satisfied with the product and the installation. This week we were unable to get the AC unit to turn on and I thought it was a bad thermostat. I called Duane and he came out the next day and was able to find and fix an issue with my existing wiring system. I recommend his company without reservation. Sincerely, Dean. read more