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    Connected Heating and Air Conditioning

    4.8 (632 reviews)
    Open 7:30 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Services - Connected Heating and Air Conditioning

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Close up amazing ac unit they installed

    Have have been working with Dwayne and Connected Heating for years. They have done all projects for us big and small. They are our go to for everything heating and air conditioning. They always give us best prices and are honest. They just redid our AC. All their guys are very professional. I highly highly recommend them!

    Super clean garage install

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    3 months ago

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    8 months ago

    Duane and Connected Heating & Air are prompt, professional, knowledgable, and honest. I highly recommend them!

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    4 months ago

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    10 months ago

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    10 months ago

    Great service and responsiveness. The technician quickly diagnosed and fixed the issue with my central AC. I highly recommend.

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    1 year ago

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    11 months ago

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    Page 1 of 16

    Ask the Community - Connected Heating and Air Conditioning

    What is the best number to call? The x7851 number on your Yelp page or the x3234 number? Thanks.

    Hello Debbie. The beat number to call will be 949-531-3234. Evelin will be able to help you with… Read more

    ** just call again, still voice mail, leave message already, kindly call me back and thank you. Hello, I call the business number multi times and leave message, but no one…

    Hello Carol, yes we are. We've veen having phone issues. You can call again now or we will be going through our voicemails and call everyone back.

    Is there a best time to call for AC service? You installed ours just over two years ago. My husband and I have both called your 3234 number multiple times and left messages with no return call.

    Hello Katelyn, Sorry for the inconvenience. We just finished moving to a larger building. Our number is the same (949)531-3234. We are still located in Orange.

    I have left few messages for a service request at the number listed here from 08/03. No response yet. I got my AC installed through you six years ago.Is this the correct number to leave a message?

    949 531-3234

    Are you now installing smart thermostats? If so can we buy our own example ecobee? If yes, how much for the install?

    Hi Jessica, Right now we are not Installing Smart Thermostats. There are so many to choose from now a days. We have been looking into becoming a Registered Pro for a Thermostat that has the least amount of issues. We have experienced several… Read more

    What is your service call charge?

    Thank You Cindy for your question. Our service fee is $ 75.00. If a repair is made the fee would go towards the amount of the job. Duane M Kressin… Read more

    Do you guys supply split mini ac or can you just install them if we purchased it already?

    Hi Geo, Thank You for your question. Sorry we do not install Mini Split systems at this time. We may explore doing installations in the future. We do not install pre purchased HVAC Systems. There are companies that can assist you. Look for Ductless… Read more

    Are you guys still open? I've tried calling 3 times but haven't received a call back. Really liked your service and would be bummed if you're no longer operating.

    Hi Chris, Yes we are open 7 day's a week. We are a Essential Business that meets the required operating standards. Our phone number is (949) 531-3234 our staff should answer your call. I'm sorry for the inconvenience. I am personally looking into… Read more

    Would I be able to replace our very old furnace without changing the ac unit?

    Yes you can. Thank You for your question. Duane M Kressin Connected Heating and Air Conditioning

    Hi does your company install new air vents? My son's bedroom has just one AC vent but needs at least 2 given the size of the room (it's almost the same size as the master and there are 3 vents in the master). Thanks!

    Yes we do. Please call our office to schedule a Free Estimate. 949 531-3234

    Had refrigerant line leak 6 month ago required replacing crack copper lines and the condenser unit. Afterwards cold air but with foul smell. Was told will dissipate with time but no. Now have water drip from condensate pipe. Clog plus bad evap coil?

    Please call me at (949) 531-3234 . I would like to get a little bit more information about your situation.

    Are you a certified installer for Carrier brand? Looking for the slim model.

    Yes we are . The slimline units are great space savers as well. Thanks for your question.

    I'm a little confused. I read the owner (Duane?) is stating here there would be no charge for them to come out and provide an estimate, but when I called to make an appointment, the lady said there is a $75 service charge. Which is correct?

    Please call the office. Please tell Evenlin that you need an Equipment Replacement and that you Request me to be the one coming out to provide an estimate. As I stated in my previous message we offer Free Equipment Replacement quotes. We do not… Read more

    I recently discovered condensation coming down from what looks like an asbestos exhaust pipe that connects to the top of the HVAC unit. The attic also needs more blow in insulation. Its only a few inches high. Could your company do this kind of work?

    Geez I would think so. My experience has been that they will happily answer over the phone, and then if necessary will come out to diagnose for free. Just give them a call and I think you will be happy. good luck

    We have an old ammonia system in our residence that needs to be replaced. Can you do this?

    Yes we can definitely provide you with an estimate to replace your ammonia system .

    What can be done to a problematic compressor? I know they are costly to replace and might as well replace the entire unit. I believe the compressor is shot and tripping the circuit breaker immediately every time when turning on the ac.

    More than likely its the Compressor. We offer Free Estimates for new equipment. Please call our office yo schedule an appointment.

    Hi, my wife and I have a 2600 square foot home and I think it might be time to get an AC unit installed. Can you tell about how much something like this might cost? Our home is an older (1950's) home with two stories.

    We would definitely need to come see the home to provide an accurate estimate and there would be no charge for us to come out and provide an estimate Please give our office a… Read more

    Does your company clean air ducts?

    Thank You Sergio for your question. Our Company does not provide Duct Cleaning Services. We do offer Duct Repair and Installation as part of our Residential Heating and Air Conditioning Services.… Read more

    Do you fix or install force air wall furnace? Last time I called and left a message and a lady returned my call saying you do not deal with wall heaters. Thank you

    Hello Be, 5 Months ago we answered your question about installations of Wall Furnaces . We do Install New Units but do not provide Repair Service for them. Our Installations are backed with manufacturer warranty and our 2 year labor warranty.… Read more

    Do you perform inspection and maintenance for the systems you install only, or do you do that for any residential installed system?

    Hi Kevin, We do Inspect and Provide Service for other makes and models for Residential HVAC Systems in Orange County Only. We do not offer annual maintenance… Read more

    View All 24 Questions

    Review Highlights - Connected Heating and Air Conditioning

    We interviewed at least 5 other HVAC companies and none of them provided the reassurance or value that Duane offered.

    Mentioned in 245 reviews

    Read more highlights

    J Martin Indoor Air Quality

    J Martin Indoor Air Quality

    (716 reviews)

    We had an excellent experience with JMartin Indoor Air Quality, LLC. I will post separate reviews…read morefor each individual involved in the process of selecting and working with JMartin. Jesus did the free cinsultation to address our problem. He did an excellent job representing JMartin throughout the process. He took the time to clearly explain the differences between the various systems and helped us understand why certain options made more sense for our needs. What stood out most was that we never felt oversold. He was honest about what we needed now, what could wait until later, and even what we should avoid doing and why. His attention to detail and knowledge of the products and design process reflected the high level of service JMartin aims to provide. He also identified a concern that other vendors missed, which gave us additional confidence in his expertise and in proceeding with JMartin. He was able to secure a price lock for a project we plan to do later in the year, ensuring we won't be affected by the upcoming price increase. Shay completed our first scheduled maintenance within the promised timeframe and was both informative and knowledgeable during the visit. He communicated clearly, answered questions thoroughly, and demonstrated technical understanding. His professionalism and efficiency reflected positively on the company. Michael and Frankie performed the scope of work. They removed and replaced all of our air ducts, opened up the intake grill, and installed chicken wire in the outdoor furnace. From start to finish, they were professional, respectful, and incredibly thorough. They arrived within the promised timeframe, wore boots and protected our floors, and completely cleared out the attic before designing a much more efficient airflow duct system. Everything was neatly suspended instead of left on the attic floor, and they even replaced all the vents. What really stood out was their attitude and communication. Michael and Frankie took the time to explain everything clearly and patiently answered all of our questions without ever making us feel like we were bothering them. They were always friendly, helpful, and easy to talk to. When the job was finished, they cleaned everything up perfectly and even hauled away all the old ducting bagged up, leaving absolutely no trash behind. That level of care and respect for our home was truly appreciated. I highly recommend JMartin Indoor Air Quality, LLC, and especially the Michael & Frankie team. Outstanding workmanship, excellent customer service, and genuinely talented respectful people. We will also be working with JMartin in the future when it's time to deep-clean and insulate the attic. I am glad we found them!

    I had my office mini split heat pump replaced. As scheduled Crispin and Kevin arrived on time to…read morestart the job. They did an excellent installation. And they cleaned up the job site afterward And, I am very happy with the concealed AC condensation drain line. It will be concealed behind the drywall in the garage. It drains directly into the laundry drain. Hats off for a job well done. Also, a shout out to Jesus Ochoa for arranging interest-free, 18-month financing.

    Friends & Family Heating And Air Conditioning - Friends & Family Heating and Air Conditioning

    Friends & Family Heating And Air Conditioning

    (757 reviews)

    Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

    The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

    Veteran Air

    Veteran Air

    (479 reviews)

    Temps hitting high 90's and at 4pm, our AC fan stops spinning. I called Veteran Air at 9am and they…read morehad someone out the same day (it was just a few hours). Not only someone, but Kirk. Kirk was FANTASTIC! Our unit is 20 years old, we have never really had regular maintenance on it. He showed up super early (they asked if that was okay, and YES thank you). Before he arrived they sent a text with his name and photo. I absolutely love this! That extra safety is so important. Kirk looked at our unit and asked some questions. He explained all they do with the "family plan" so we signed up. I am one of those that needs to be reminded of scheduled upkeep so this is perfect. He gave us the estimate before he started and I asked for a very rough estimate of a new unit (having no idea) so we decided to go with repair and hope for the best. The repair wasn't cheap but considering all the work that needed to be done as well as it being an older unit, I feel it was a very fair price. I think we did have the best with Kirk. He was able to repair our unit and give it some much needed TLC for our AC unit and furnace. He even installed our pre-purchased thermostat! Kirk was polite and considerate. He took time to answer all of our questions and ensured us that we could reach out with any questions, I believe him. Service people can often be rushed, there is a lot of work out there, but not Kirk. He didn't waste time either, I felt like he was in and out in no time at all. By the time he left we understood all that was done and what we need to do to get some additional service from our current unit. I could not be happier with the call I made this morning. I picked the right people to call!

    Received a mailer of a "pre-paid" heating/furnace tune up & a water heater sediment flush…read more My heater recently went out so I called them out. They sent another company, I didn't get any "pre-paid" service but was quoted $3,300+ to fix it. I was graciously offered a short term fix for $1,000+ and charged $89.00 for coming out. Bait & switch, I'll get my heater fixed by another company.

    Connected Heating and Air Conditioning - hvac - Updated May 2026

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