Sergei was amazing in walking through the process and going into details on different components…read moreand options. Pricing was great too compared to many other local large and small HVAC companies. For the install Vadim and Sergei (2) had an amazing attention detail and found issues with previous work that were fixed at no extra charge. The team stands by their work and I recommend anyone to who needs HVAC help

Fair price. Great job with the installation. They were in and out in one day. They installed a new…read moreheat pump inverter air conditioning system and modified some of our ducts. They were conscientious about keeping the house clean. They really care about making the customer happy and installing quality HVACs. Sergei answered all of our questions and the install team was stellar.

Outstanding service and value. Andy was at our house within…read morethe hour. He was able to quickly diagnose the problem, explained the problem and how it would be fixed. He was very personable and was respectful of the fact that my wife and daughter both work from home and he made sure not to disturb them. The repairs were completed promptly and the service was inexpensive. I can't recommend Real Time Brothers enough. Ask for Andy, he's a real helpful guy.

I scheduled an appointment days out since my AC unit was having issues. Unfortunately, my phone…read morecrapped out hours before the appointment (around 11pm). So being CONSIDERATE, I messaged these guys on Yelp from a laptop to provide them an alternate number in case they needed to reach out. The message comes back as they had an emergency schedule issue... So would I have known about this if I didn't reach out? Would I have just been waiting at home for nothing? Photos show a bunch of people that work for the company, and not ONE can come out for a set appointment? I'm giving an freebie star because I know I'm also pissed about my phone and upcoming busy schedule. But this is why I PLAN things out and have backup plans.

I had my office mini split heat pump replaced. As scheduled Crispin and Kevin arrived on time to…read morestart the job. They did an excellent installation. And they cleaned up the job site afterward And, I am very happy with the concealed AC condensation drain line. It will be concealed behind the drywall in the garage. It drains directly into the laundry drain. Hats off for a job well done. Also, a shout out to Jesus Ochoa for arranging interest-free, 18-month financing.

I cannot say enough good things about Kevin S and Milo F from J Martin Indoor Air Quality. Before…read morecalling J Martin, I had two other HVAC vendors come out for a zoning issue. The first quoted me an absolutely ridiculous price that would have cost an arm and a leg. The second guy offered to do it for cheap but he couldn't figure out the issue so he just disappeared and never showed up. Kevin and Milo came in and had to clean up the mess left by the previous contractor, then thoroughly tested all the zoning, dampers, and zoning board to actually diagnose what was going on. Not only did they figure out the real issue, they fixed everything completely and at a very fair price. On top of that, Kevin noticed my thermostat wasn't functioning properly and replaced it on the spot, explaining exactly why it was causing problems. Kevin is extremely knowledgeable and clearly knows this stuff inside and out, but what I really appreciated was how he explained everything in a way that actually made sense. No pressure, no sales pitch -- just honest options, estimated costs, and pros and cons for each path forward. And a huge cherry on top: they cleaned up extremely well afterward. Given the mess that had been left behind before, this really stood out to me. Everything was left neat and organized, and they made sure the area looked better than when they arrived. That level of professionalism and respect for your home goes a long way. Kevin is also just a genuinely great, friendly guy -- the kind of person you actually trust in your home (and honestly, the kind of guy you'd grab a beer with). Milo was also professional, efficient, and clearly knew what he was doing. Together, they were an awesome team. After this experience, I will absolutely be using J Martin for all of my HVAC needs going forward. Huge thank you to Kevin and Milo for turning a stressful situation into such a positive experience. Highly, highly recommend J Martin Indoor Air Quality!!!

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

Hire them! We needed an entire HVAC replacement including removal and installment of ducts. Duane…read moreand his crew did were on time and incredibly efficient! Most notably, Duane personally came out for the estimate and spent time explaining what he thought would suit our needs after hearing our priorities and concerns. He was forthright and did not try to upsell us by recommending the most expensive models or unnecessary add-ons. He spent time reviewing the pros and cons of various models and was always patient and quick to respond to our follow up questions or concerns that came up as we spent time deciding on this significant investment. Once we finally decided on a Lennox inverter model, Duane was able to schedule us in within a week and the entire installation took only one day! He personally oversaw the crew's installation which made us feel more confident that we were getting the best service. We interviewed at least 5 other HVAC companies and none of them provided the reassurance or value that Duane offered. His pricing is also very reasonable! Duane promises a long-term outlook for his clients which we appreciate. We are very happy with the experience with Duane!

Duane and Bryce were fantastic! I was informed by my tenants at my rental that they didn't have a…read moreworking thermostat. Fortunately weather was moderate and it wasn't an emergency. Duane's communication through the event was super. Quick responses and helped with scheduling quick. Bryce was available the next day but I held off to have some local troubleshooting. After trying to replace the battery and not finding a resolution, I scheduled a visit. They were on time within the window - unlike some services. Bryce texted me before hand to let me know his eta and I was able to hop on a FaceTime call with him, walk him through the property and issue, and he found the problem immediately. It was less than 5 minutes. I appreciate their expertise and will recommend their services

I can't recommend Stanley enough! He is very knowledgeable and is the only HVAC person (and we've…read morehired many) that was finally able to figure out what was wrong with our HVAC. Reasonable price and trustworthy service.

Tis the season. With summer on the horizon it's time to check out that air conditioning system and…read moreensure that the system if fully functional and maintained. We had our system replaced with a high efficiency HVAC Unit and all new ductwork. Robert, Stanley and the crews are phenomenal and I must say some if the most professional, kind and thorough HVAC technicians I have ever witnessed in action. They have this down to a science and won't try to up-sell you on some new unproven technology or unnecessary gadget that other companies often try to do. They won't push a prepaid maintenance program on you and are extremely transparent on your needs, pricing and overall scope of work. I can't say enough positive about this team of professionals. I had three bids when I replaced my system and the bids were all very close but once you meet Stanley and Robert who often are the ones that work on your project you will see the difference in their professional outlook and high tech caliber as solution oriented problem solvers. I see so many trucks from other companies and hear horror stories about call backs and shotty work and guess what? You will only get high quality results and the utmost in professionalism from Irvine Air Conditioning. If you are experiencing HVAC issues or just need maintenance or a system analysis don't hesitate to call Stanley or Robert. Tell them George sent you. Highly recommended!

I recently had a complete new central AC and heating system installed in my home in Fountain…read moreValley, and the entire experience exceeded my expectations from start to finish. I obtained three estimates, and ultimately chose Evolution. I did not regret this choice. Jeff Kieffer came out the day after I called and provided an estimate and a proposed plan, and the owner, Diego Martinez, visited my house twice, once to explain how a difficult room would be accessed and serviced, and the day the work began to answer any final questions and give final directions to the installation team. The process was smooth and efficient: * The team arrived on time, were extremely courteous, and Diego, the owner, showed up and took the time to explain everything clearly one more time. * They handled the installation with care, keeping the work area clean throughout the day. No mess left behind--they even vacuumed up and wiped down areas they worked in. * The crew was knowledgeable, answered all my questions patiently, and made sure the new unit was perfectly sized for our home (no shortcuts or upselling) * They tested everything thoroughly before leaving, walked me through the operation of the new thermostat (Ecobee Premium), maintenance tips, and warranty details. It's only been a short time since the install, but the difference in comfort is night and day. Exceptional financing was offered, and the value of this project was perfect for my budget I also gained a new closet by moving the unit up to the attic! If you're in the Orange County area and need a new AC/heater system, I can't recommend this team highly enough. Professional, reliable, and genuinely focused on customer satisfaction. 5 stars all the way--thank you for making our home so much more comfortable!

Final update: The company has now stated in writing that they will not send a technician and…read moreadvised me to work with another HVAC company, despite acknowledging the issue may have fallen through the cracks. For context, during this period we had a newborn and significant personal obligations. When the visit occurred, the noise did not happen at that moment and no technician evaluation or adjustment was performed as a result. I later recorded the noise when it occurred and shared video evidence. Despite this, no diagnostic visit was offered. My review reflects both the unresolved issue and how it was ultimately handled. After posting this review, the business responded by disputing timelines and attributing the issue to unrelated work, but did not offer to inspect or resolve the ongoing airflow/pressure noise, despite video evidence. The attic cellulose work referenced was recommended by their team and performed by a contractor they referred. I had an air conditioning unit installed by Evolution Air in 2021. Since installation, the unit has intermittently made a loud "farting" or bubbling noise. I reported this issue within the first year. A technician came out, but unfortunately the noise did not occur during the visit, so nothing was adjusted or fixed. The problem has continued since then. After researching the issue myself, I found multiple discussions on Reddit indicating this is a known and common problem related to airflow or pressure adjustment, and that it is typically an easy fix for an experienced technician. Despite this, the issue remains unresolved years later. Overall, I'm disappointed that a known, recurring issue reported early on was not properly addressed, and that I've had to rely on online forums to understand what should have been a straightforward adjustment. I have recorded a video and sent it as well.

Mike and the entire team were professional, knowledgeable and great to work with. Had (2) 20 year…read moreold HVAC systems in my home that needed an upgrade. I also wanted to move the condensers around to the side of the house. Mike came out, personally, and took all the information needed, and we set up an appointment for install. The install team (Dallas, Jesus, Kevin, Clint, and Alex) were all there on time, and ready to work. They did 95% of all the installation in the first day, and came back the next day for final fittings, and testing. They stayed as long as it took, and never rushed the job. I truly appreciate the work they performed. Recommend them for any and all HVAC needs Commercial or Residential.

Our heater went out on Saturday. I left a message for them to call me a a appointment. I received a…read morecall from Alex at 8:01am Monday. She scheduled me for Tuesday am. Gerry was scheduled to arrive at 8am and showed up EARLY at 7:45am. He figured out the problem and fixed it in a few minutes. I highly recommend this business!

Had another great experience with Mission Viejo Heating & Air and Brent. He arrived within the…read moretimeframe promised and was thorough in maintaining our HVAC system. He was patient in explaining the work being done, sharing new technologies that are available and answering questions (especially since our AC system is on the older side). The price was reasonable for the performed and Brent's expertise gave us confidence that our AC will work smoothly when we need it. I also appreciate how he took the extra step to keep our home clean by using shoe covers. We continue to appreciate the service that Mission Viejo provides to keep our HVAC running smoothly!

Wonderful company to work with! I am late in writing this review, as I purchased a new air…read moreconditioner and furnace last year. The good news is I can report several months (almost a year now) later everything is working great. On July 4th my air conditioner decided it wanted it's independence! I reached out via Yelp to few companies, I truly was not expecting anyone to answer or return my call during the holiday but much to my surprise Mission Viejo Heating & Air did! I spoke with John - no rushed phone call, even on a holiday! John came to my house within a day or so, again it was a holiday weekend. John reviewed all of options in detail - he was professional, knowledgeable, polite - everything you hope for when working with a larger expense for your home and don't know a lot about it! Leo (main installer) was amazing - hard working, accommodating, and very knowledgeable! Poor guy was in my attic, which felt like it was 120+ degrees, for hours! I did recently reach out for a for a service call out. I wanted to discuss a few other options that were originally discussed but at the time I waited on. Gabby took care of scheduling me - great customer service, polite, and considerate of my request and needs. Martin came out to address my later service call request, he was on time, professional and informative. He reviewed some options with me, and spent time answering all my "is this possible, and what if" questions (and trust me I have them). We had new carpet installed recently and he made sure to wear booties - so considerate. When you have situations in your home that need immediate attention, I understand the stress and time constraints you can be under to get repairs in a timely manner - you must reach out to this company! Believe me, I do my homework - I can't recommend Mission Viejo Heating and Air enough!

I'm not sure if I reviewed BPW back in 2020 when they first came out to help me. But even if I…read moredid, I wanted to write another one. At the time, they helped me with getting my A/C back up and running after I'd had the same equipment replaced only like 5 years prior. My condo set-up is unique, and I went through several HVAC techs and learned that not everybody knows how to service heat pumps (and I don't blame them). 4 years later, fast forward to 2024 and I had to have them back for a clean out, and it was done quickly and efficiently. I also received some "training" on how to prevent my issue from happening so frequently. All in all, a great experience, the second time around. My only complaint about the 2020 visit was that the team wore no masks, and didn't ask if I was comfortable with that or not before coming in. This was at the height of the pandemic, too, when everyone was on lockdown. But, I'll forgive and forget, as it's history now.

First time they came, they stated they need to get a valve to fix the faucet on the sink. It's been…read moreweeks since they left, and now I can't get a hold of anyone at the company. Last time I spoke with someone was through yelp, now nothing.