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    Haven Air Conditioning

    4.8 (358 reviews)
    Open 8:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Services - Haven Air Conditioning

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Haven Air Conditioning Photos

    Recommended Reviews - Haven Air Conditioning

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    Reviews With Photos

    Evaporator w/ seams sealed, stopped cold air leaks, and increased efficiency +17%
    David M.

    I like to do my research before big purchases--not just out of curiosity, but to make sure I'm getting quality work. I don't mind paying a bit more for peace of mind and long-term reliability. I first used Haven years ago, when they were still Mighty Ducts, to replace my ductwork. The results were great: cleaner air, good efficiency gains, and excellent follow-up from Andreas, who even sent free materials to help quiet things down. That experience made it easy to call them again when my aging AC and furnace needed replacing. Andreas gave a detailed, low-pressure bid. While I found cheaper bids, I went with Haven because I trusted their work. The new Lennox heat pump and two-stage furnace were installed by Hector and his crew, who were professional, communicative, and thorough--they even moved the outdoor unit to a preferred spot for me and widened the intake for better airflow, something most companies probably wouldn't do. After installation, I had a few issues: air leaking from the evaporator box and water pooling on the outdoor line wrap. While it was frustrating to need follow-ups on a premium job--and to have some debate over how serious the leaks were--Haven came back multiple times, at no charge, and fixed everything properly. Once sealed, energy use dropped 17%, and the system worked as expected. They stood behind their work, and that was appreciated. My only real disappointment is with the Lennox equipment itself. It feels overpriced for the quality, and I wish Haven's chosen brand matched the high level of their service. Still, their professionalism and commitment to making things right made up for it. In the end, the system runs well, efficiency is up, and I'm confident Haven will continue to stand by their work. Leaned 4 stars but went with 5 stars for their past work, responsiveness, and how they handle challenges--even if I wish it had all gone better the first time.

    Lennox EL18XPV Heatpump
    Susanna L.

    I had a very pleasant sales experience with Andreas L. I got an estimate from Andreas and other contractors after the worst HVAC sales tactic from Service Champions (Scam Champions is more fitting). I chose Haven in the end because of Andreas' respectful nature and his knowledge about HVAC systems. He gave me different HVAC system options and the pricing for each. He emailed me the estimates and gave me ample time to decide. On the day of installation, Michael "Mike"and Enrique were the technicians. They worked hard at removing the old and heavy HVAC and installing the equally heavy, new HVAC. They didn't take lunches on the 2 days they worked. Tip your HVAC technicians! Heiko "Ike" the Quality Control person will be coming out to check the work next week. I feel in very good hands with Haven Air Conditioning.

    SoCal B.

    From the first meeting with Andreas the owner to go over our needs to the design all the way to the install with Haven Air's professional crew everything was top notch and they exceeded all our expectations. I will say that we went out to 4 companies for bids and we scrutinized each bid carefully; Haven was not the cheapest price but by far provided the best value and with rebates and tax incentives their quote was competetive and the value they offered and warranty was FAR Superior. Some bidders were higher than Haven for lower level systems. We felt very fairly treated and comfortable with all our dealings. They worked with us also on the financing and helped us every step of the way. The crew was so professional, communication was excellent, each day texting us before they arrived and never once late. In fact, many times Hector & Monty seemed to work throughout the day with no breaks at all! The Warranty included 365 days to test out the system and if you dont like it they would come back and take it out. As well as 3 Years of Maintenance and 6 Years Bumper-To_Bumper parts & Labor as well as the manufacturer 10 year warranty on the system. Their bid also included a No - Changes clause which no other companies offered and when little items came up as they always do they were cheerfully handled with no problems. I have been in the building business myself and have worked with many contractors and these guys were top tier in every aspect. There wasn't any issue, work was clean when they left each night and they were on time every day. Questions and problems were ALL HANDLED Promptly and without any issue what-so-ever! If I could give Haven Air 10 Stars I would - They ROCK and If you need HVAC work I wouldnt hesitate to refer them no matter how big the job. I am grateful to Haven AIr for being the professionals that they are! If you use them for your new HVAC system YOU WILL BE TOO!!

    This was the air filter that was supposedly changed recently by " the other company "
    Doug M.

    I cannot say enough about the incredible service we received from Jake Juarez with Haven Air Conditioning. He came out on time -- on a holiday weekend, no less -- and immediately impressed us with his honesty, professionalism, and empathy. As someone in a wheelchair, the heat not only makes me uncomfortable but also increases my pain significantly. Jake was extremely compassionate toward both my situation and our family's needs. He took the time to listen, never rushed us, and even went above and beyond by changing an air filter that a previous technician had claimed was replaced -- but clearly hadn't been touched in years. Every time Jake entered our home, he put on protective booties to avoid tracking in dirt, even though I insisted he didn't have to. That kind of attention to detail and respect says everything about his character and professionalism. On top of that, he was personable and relatable, even sharing some of his own experiences with pain, which made the interaction feel genuine and human. Thanks to Jake, we are now sitting in a cool and comfortable home instead of scrambling to find a hotel for the weekend. His dedication saved us not just money but an enormous amount of stress. I have never used Haven before, but after this experience, I can confidently say this is the only company I will call moving forward -- and I will always personally request Jake. I've already told my sister and brother-in-law, who have been burned by other A/C companies, that we finally found someone honest and trustworthy. Thank you, Haven Air Conditioning, but most of all, thank you to Jake Juarez for setting the standard of excellence.

    Jake at work.

    Quality work from Jake. Ran into Jake at a neighbor's house, stopped by to chat and decided to have him come by to check for an AC leak (down to the kitchen on the first floor). Very happy with Jake and the service.

    Perfect Air partnered with Lennox

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    2 months ago

    Got the tune-up special. Sean was very knowledgeable and super helpful. Our AC is running like a dream!

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    5 months ago

    I have used Haven twice now, they my always do a great job and are reliable! My technician Sean was friendly, on time, and knowledgeable.

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    6 months ago

    Jake was not only professional and knowledgeable but very kind and friendly. Highly recommend.

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    5 months ago

    Great experience today with Cody--came across knowledgeable, professional, and honest.

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    9 months ago

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    4 months ago

    Great service and professional. Fix my heater with reasonable pricing. Technician was very polite and thoughtful

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    Marie L.

    Thank you for your kind words, Nick! It was wonderful to serve you.

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    Page 1 of 9

    Ask the Community - Haven Air Conditioning

    Do you charge to come out and assess the problem?

    There was no service charge in October, 2021. Based on what I know now and my experience with Haven, I would have them come out and gladly pay a service charge. They're the best.

    Your page says woman owned and operated but it appears your owner is a male, is that just for tax purposes?

    This company is owned by 3 partners and one of them is a woman. Thank you for asking!

    Do you install ductless mini split systems for homes?

    Yes, at Haven Air Conditioning we install ductless mini split systems for homes.

    Do you work on Vinotheque wine refrigerators? Fan works but icing up and not cooling.

    We do not work on Vinotheque units. Thank you for asking.

    Do you work on oven vent/hood?

    We do not! Thank you for asking.

    How much do you guys to clean the dryer vents?

    Hi Joseph! Thank you for your inquiry! We are not offering dryer vent cleaning services. Good luck with your project!

    Don’t See Your Question? Ask Away!

    Review Highlights - Haven Air Conditioning

    They had to manage through Pandemic issues including Supply Chain interruptions but Marie kept us updated.

    Mentioned in 28 reviews

    Read more highlights

    Evolution Heating And Air Conditioning - American Standard - Added AC to home to provide reliable comfort all year long!

    Evolution Heating And Air Conditioning

    (294 reviews)

    I recently had a complete new central AC and heating system installed in my home in Fountain…read moreValley, and the entire experience exceeded my expectations from start to finish. I obtained three estimates, and ultimately chose Evolution. I did not regret this choice. Jeff Kieffer came out the day after I called and provided an estimate and a proposed plan, and the owner, Diego Martinez, visited my house twice, once to explain how a difficult room would be accessed and serviced, and the day the work began to answer any final questions and give final directions to the installation team. The process was smooth and efficient: * The team arrived on time, were extremely courteous, and Diego, the owner, showed up and took the time to explain everything clearly one more time. * They handled the installation with care, keeping the work area clean throughout the day. No mess left behind--they even vacuumed up and wiped down areas they worked in. * The crew was knowledgeable, answered all my questions patiently, and made sure the new unit was perfectly sized for our home (no shortcuts or upselling) * They tested everything thoroughly before leaving, walked me through the operation of the new thermostat (Ecobee Premium), maintenance tips, and warranty details. It's only been a short time since the install, but the difference in comfort is night and day. Exceptional financing was offered, and the value of this project was perfect for my budget I also gained a new closet by moving the unit up to the attic! If you're in the Orange County area and need a new AC/heater system, I can't recommend this team highly enough. Professional, reliable, and genuinely focused on customer satisfaction. 5 stars all the way--thank you for making our home so much more comfortable!

    Final update: The company has now stated in writing that they will not send a technician and…read moreadvised me to work with another HVAC company, despite acknowledging the issue may have fallen through the cracks. For context, during this period we had a newborn and significant personal obligations. When the visit occurred, the noise did not happen at that moment and no technician evaluation or adjustment was performed as a result. I later recorded the noise when it occurred and shared video evidence. Despite this, no diagnostic visit was offered. My review reflects both the unresolved issue and how it was ultimately handled. After posting this review, the business responded by disputing timelines and attributing the issue to unrelated work, but did not offer to inspect or resolve the ongoing airflow/pressure noise, despite video evidence. The attic cellulose work referenced was recommended by their team and performed by a contractor they referred. I had an air conditioning unit installed by Evolution Air in 2021. Since installation, the unit has intermittently made a loud "farting" or bubbling noise. I reported this issue within the first year. A technician came out, but unfortunately the noise did not occur during the visit, so nothing was adjusted or fixed. The problem has continued since then. After researching the issue myself, I found multiple discussions on Reddit indicating this is a known and common problem related to airflow or pressure adjustment, and that it is typically an easy fix for an experienced technician. Despite this, the issue remains unresolved years later. Overall, I'm disappointed that a known, recurring issue reported early on was not properly addressed, and that I've had to rely on online forums to understand what should have been a straightforward adjustment. I have recorded a video and sent it as well.

    Veteran Air

    Veteran Air

    (479 reviews)

    Temps hitting high 90's and at 4pm, our AC fan stops spinning. I called Veteran Air at 9am and they…read morehad someone out the same day (it was just a few hours). Not only someone, but Kirk. Kirk was FANTASTIC! Our unit is 20 years old, we have never really had regular maintenance on it. He showed up super early (they asked if that was okay, and YES thank you). Before he arrived they sent a text with his name and photo. I absolutely love this! That extra safety is so important. Kirk looked at our unit and asked some questions. He explained all they do with the "family plan" so we signed up. I am one of those that needs to be reminded of scheduled upkeep so this is perfect. He gave us the estimate before he started and I asked for a very rough estimate of a new unit (having no idea) so we decided to go with repair and hope for the best. The repair wasn't cheap but considering all the work that needed to be done as well as it being an older unit, I feel it was a very fair price. I think we did have the best with Kirk. He was able to repair our unit and give it some much needed TLC for our AC unit and furnace. He even installed our pre-purchased thermostat! Kirk was polite and considerate. He took time to answer all of our questions and ensured us that we could reach out with any questions, I believe him. Service people can often be rushed, there is a lot of work out there, but not Kirk. He didn't waste time either, I felt like he was in and out in no time at all. By the time he left we understood all that was done and what we need to do to get some additional service from our current unit. I could not be happier with the call I made this morning. I picked the right people to call!

    Received a mailer of a "pre-paid" heating/furnace tune up & a water heater sediment flush…read more My heater recently went out so I called them out. They sent another company, I didn't get any "pre-paid" service but was quoted $3,300+ to fix it. I was graciously offered a short term fix for $1,000+ and charged $89.00 for coming out. Bait & switch, I'll get my heater fixed by another company.

    J Martin Indoor Air Quality

    J Martin Indoor Air Quality

    (718 reviews)

    We had an excellent experience with JMartin Indoor Air Quality, LLC. I will post separate reviews…read morefor each individual involved in the process of selecting and working with JMartin. Jesus did the free cinsultation to address our problem. He did an excellent job representing JMartin throughout the process. He took the time to clearly explain the differences between the various systems and helped us understand why certain options made more sense for our needs. What stood out most was that we never felt oversold. He was honest about what we needed now, what could wait until later, and even what we should avoid doing and why. His attention to detail and knowledge of the products and design process reflected the high level of service JMartin aims to provide. He also identified a concern that other vendors missed, which gave us additional confidence in his expertise and in proceeding with JMartin. He was able to secure a price lock for a project we plan to do later in the year, ensuring we won't be affected by the upcoming price increase. Shay completed our first scheduled maintenance within the promised timeframe and was both informative and knowledgeable during the visit. He communicated clearly, answered questions thoroughly, and demonstrated technical understanding. His professionalism and efficiency reflected positively on the company. Michael and Frankie performed the scope of work. They removed and replaced all of our air ducts, opened up the intake grill, and installed chicken wire in the outdoor furnace. From start to finish, they were professional, respectful, and incredibly thorough. They arrived within the promised timeframe, wore boots and protected our floors, and completely cleared out the attic before designing a much more efficient airflow duct system. Everything was neatly suspended instead of left on the attic floor, and they even replaced all the vents. What really stood out was their attitude and communication. Michael and Frankie took the time to explain everything clearly and patiently answered all of our questions without ever making us feel like we were bothering them. They were always friendly, helpful, and easy to talk to. When the job was finished, they cleaned everything up perfectly and even hauled away all the old ducting bagged up, leaving absolutely no trash behind. That level of care and respect for our home was truly appreciated. I highly recommend JMartin Indoor Air Quality, LLC, and especially the Michael & Frankie team. Outstanding workmanship, excellent customer service, and genuinely talented respectful people. We will also be working with JMartin in the future when it's time to deep-clean and insulate the attic. I am glad we found them!

    I had my office mini split heat pump replaced. As scheduled Crispin and Kevin arrived on time to…read morestart the job. They did an excellent installation. And they cleaned up the job site afterward And, I am very happy with the concealed AC condensation drain line. It will be concealed behind the drywall in the garage. It drains directly into the laundry drain. Hats off for a job well done. Also, a shout out to Jesus Ochoa for arranging interest-free, 18-month financing.

    Friends & Family Heating And Air Conditioning - Friends & Family Heating and Air Conditioning

    Friends & Family Heating And Air Conditioning

    (757 reviews)

    Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

    The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

    Haven Air Conditioning - hvac - Updated May 2026

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