I reached out to West Coast Autoworks, in Everett WA. about a 2022 F350 King Ranch they had listed on multiple websites. The inquiry process with Ethan on March 19th 2026 was quick and easy, and frankly happened faster than I had anticipated. Ethan was able to answer all my questions and provided photos and videos of the truck I was looking to purchase. I told Ethan I had my own financing and he insisted I let him run my credit, and I'm glad I did. He was able to get me a better interest rate than my own credit union offered. I was preparing my old truck for trade while on the phone with Ethan and before I knew it, he said I was approved and could deliver the new truck to me in Vancouver Washington that same night, since I was unable to drive up there for another week or two. I did have to pay a reasonable $250 non-refundable delivery fee, which I was ok with. We arranged delivery the next day when Jeremiah drove my new truck to me. I was given the opportunity to road test and inspect the new truck, noting it had a cracked windshield. I requested windshield replacement during the inspection and Jeremiah got an approval for it, and said the glass company would come to me, since it wasn't possible for me to drive up there. I reviewed all paperwork and signed the documents. Jeremiah drove my old truck back up to Everett, completing the deal. After Jeremiah left, I realized that I didn't get a copy of all the documents I signed, so I literally had no proof of ownership, should I get pulled over. Jeremiah was able to email me PDFs of those documents within a couple days.
Post delivery I had questions as to my service contract, windshield replacement, and other contractual questions, but couldn't seem to reach anyone; getting passed from one person to another. Now that the deal was done, Ethan was a ghost and seemed to sever any further communications. Jeremiah, on the other hand, remained in contact during the scheduling of the windshield replacement. It took over a month to get the windshield replaced. I offered to have the windshield replaced at a local Safelite Autoglass to help speed up the process and that request was denied, noting they had a contract with a glass company local to them up in Everett. The windshield replacement was scheduled for a Saturday, which fit my schedule, but there was no time frame given. I basically had to keep the entire day open. The glass guy showed up around 7:30am. He was very professional and had the job completed within an hour. He did say they had a local warehouse and could've done the job sooner.
I got a notice from the dealership indicating that I had to pay an additional $142.10 before they could send me my plates. This was quite disappointing, since I believe that should've been captured in my contact. The lady I spoke to said that the amount in the contract was only an estimate. In my opinion, a dealership that has been in business for any length of time, should be able to provide a closer estimate and possibly overshoot it resulting in a refund of any funds in excess, but that's just my opinion.
It has now been nearly three months since my purchase and so far, I love me new truck! I get compliments everywhere I go! There has been no follow-up since the purchase. Overall, I'm pleased with the purchasing process, with the exception of the few hiccups mentioned above. read more