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    Excellent Choice Auto Sales

    2.8 (49 reviews)
    Closed 10:00 am - 6:00 pm

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    11 months ago

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    8 months ago

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    6 months ago

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    3 years ago

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    4 years ago

    Es un exelente servicio y explican bien todo

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    5 years ago

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    7 years ago

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    12 years ago

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    7 years ago

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    13 years ago

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    10 years ago

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    9 years ago

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    9 years ago

    Gerson Castillo is probably the most helpful person ever when it comes to looking for a car. Thumbs up!

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    7 years ago

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    15 years ago

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    14 years ago

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    11 years ago

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    12 years ago

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    8 years ago

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    Shawn R.

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    11 years ago

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    9 years ago

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    8 years ago

    Great customer and willing to work with you. They made sure I was able to go home with exactly the kind of vehicle i was looking for

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    10 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - Excellent Choice Auto Sales

    Review Highlights - Excellent Choice Auto Sales

    Immediately, I was called by Ross who asked a few questions about what I was looking for and about my situation.

    Mentioned in 3 reviews

    Read more highlights

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    Lee Johnson Hyundai of Everett - Inside showroom. Ioniq 5 N

    Lee Johnson Hyundai of Everett

    (176 reviews)

    It was a day like any other day but soon, my life would be changed forever…read more I would meet Lee Hansen. Yesterday, my wife I and decided it was time to stop being fleeced at the gas pumps. We headed out in search of driving and learning about an electric vehicle (EV) We were not intending on purchasing one. It was just an exploratory mission to drive, learn and compare EVs. We stopped by Lee Johnson Hyundai in Everett and my life's course changed forever. I saw him. Yes him. (Not that Him.) Lee. Low pressure, friendly, informative, well dressed, Lee. Lee was able to explain, show, demonstrate, explain again, (I'm old) about all the EVs idiosyncrasies. We took a test drive and were very impressed. I would mention the vehicle here but, no. The star of the day was Lee. Sadly, and I later learned, stupidly, we told Lee thank you for the bountiful gift of knowledge but we must quest on and look at other EVs to further our knowledge. Lee happily sent me on my way. Kind, friendly Lee did not try to make a "high pressure last ditch effort" to keep me there. He just wished me well and said "I hope I see you again." (Little did I know Lee must be psychic.) We went to other dealers and engaged and learned bout other EVs. We found a lot of EVs to be a plastic, uncomfortable, cheaply put together with random EV tech thrown around that wasn't even on the same level as what Lee showed us. We thanked the other, low pressure, very friendly but not as friendly as Lee, sales people. We went back to Lee. There he was. Not standing impatiently at the front of the dealership, like so many sales people do. He was inside sitting and joking with other people. His face lit up when he saw me. The word destiny, came to mind. But I digress. I could go on and on about Lee. But I have to go to work. I ended up purchasing an Ioniq 5. The star of the show should have been the Ioniq 5. It is am amazing EV with a 10yr battery warranty. Not 8 years. Bumper to bumper warranty , for what seems forever and blah, blah, blah. If you want to buy an EV, Lee will show you what Lee Johnson Hyundai has available. He will explain and help you make a decision. That decision might be to leave and think about the purchase, to go check other dealers or whatever you need or desire. Lee will help you however he can, No Strings Attached (Not the *NSYNC album reference so no copyright infringement) It was a pleasure buying an Ioniq 5 from Lee Hanson at Lee Johnson Hyundai. ( Maybe the key is hiring Lee's? Who knows?) Also a big Thank You to Anthony Hawkins and Joe Frasquillo who I also meet at the dealership. Though not named Lee, they too were wonderful to talk with. I am very happy Marty

    I purchased my vehicle brand new from this dealership and was promised free oil changes for life as…read morepart of that purchase. Scheduling my recent oil change was smooth and uneventful, which is exactly what I expected. Unfortunately, the experience completely fell apart when I returned to pick up my vehicle. At pickup, I was told I owed over $200 for the oil change. This directly contradicted the agreement tied to my purchase. When I calmly asked for clarification, what followed was one of the most unprofessional customer service interactions I have ever experienced. While another staff member was attempting to help me, an employee named Chris repeatedly inserted herself into the conversation. Her tone was sarcastic and dismissive from the start. She made smug facial expressions while I asked simple questions about why I was being charged for something I was told would be covered. At one point she smirked and laughed. When I asked if she was laughing at me, she responded with an exaggerated forced laugh. The interaction felt intentionally belittling. I was not upset about asking questions. I was upset about being treated with open disrespect while trying to understand why I was being charged for a promised benefit. This was not just poor service. It was humiliating and completely unprofessional. Customers should not have to argue to receive what was promised when they purchased their vehicle. Even more concerning is the behavior displayed during what should have been a routine conversation. This experience has seriously impacted my trust in this dealership. I will be extremely hesitant to return for service if interactions like this are considered acceptable. Thank you for responding. I want to be very clear -- the expectation of complimentary oil changes did not come from confusion on my end. It was communicated to me during the sales process and was a factor in my decision to purchase the vehicle. For the past four years, I have scheduled oil changes while noting that I was not to be charged, and both the Kirkland and Everett locations consistently honored that without issue. Because of that history, it is difficult to reconcile being told now that this was "never part of the sales pitch" or that it only applied to a limited timeframe. That does not align with my experience as a customer since the date of purchase. If this reflects an internal inconsistency between what was communicated at the time of sale and what is now being honored, that is something worth reviewing. I stand by my understanding of what was presented to me when I made the decision to buy from Lee Johnson, and I hope this can be addressed in a way that reflects the commitments customers rely on when making a major purchase.

    Mercedes-Benz of Lynnwood - 2024 Mercedes-Benz GLS

    Mercedes-Benz of Lynnwood

    (427 reviews)

    Review of the separate M-B Sprinter Van repair center: First know that my van had a back country…read moreaftermarket build out by a top van outfitter. And that the M-B van maintenance center in Lynnwood is a separate facility from the main dealership on the same road but on the other side (east) of highway 99 a few blocks north and set back from the highway with a sign that is visible but not real large or prominent early on a dark winter morning. I arrived before they opened and they opened promptly at 8AM. My experience was superlative. The service advisor Scott was very considerate and upbeat and a great help. We discussed options for maintenance and he explained their policies and that of M-B and he was very candid about the best options for me. The mechanic Kevin was very thorough and made great suggestions for dealing with our relatively new camper van that has a lot of professional modifications. I was called in a few times from the waiting room to confer with him and learned some valuable tips about the complex systems of the van. He cleared some codes in the electronic system that my scanner could not deal with and they have not reoccurred. The parts department was helpful in identifying some minor parts I needed. The waiting room was comfortable with beverages and snacks. M-B are not cheap to own and maintain but are worth it in my opinion and I will return again to M-B if Lynnwood Van center. I often do my own vehicle maintenance and modifications as I do not trust most domestic and foreign car dealers for even simple tasks. Some can even screw up a simple oil change or tire rotation. But I fully trust the team at M-B of Lynnwood Van as they clearly know their business and are there to help with courtesy. I shopped for vehicles at other M-B dealers in Western Washington but recommend Lynnwood M-B Van center above all others!

    I have to thank and commend one of the service consultants, Josh McDowell for his fantastic help…read morerecently in resolving an issue in less than 2 minutes that was, unfortunately, not resolved over the last 4 years. I didn't have an appointment - just stopped in, yet he was quick to help. I first had a volume knob that wasn't working, but a test didn't show any fault codes (the value of human knowledge and experience should never be underestimated!). The service consultant at the time said that I could replace the whole unit, but as I had the volume on the steering column, I decided not to spend the money. I also had Bluetooth connection issues and a Garmin GPS that wasn't working, but there wasn't a connection made between it all. I even bought another Garmin thinking the first one was just old. Finally, I decided to check again with the service department. Josh immediately went right to the issue - a simple blown fuse. He got a new fuse and I was out of there in about 5 minutes! Now both of the Garmin's work, the volume, and I was surprised that when I tried connecting the Bluetooth, it worked, as well. I wish that I was good at directions, but I'm worse than terrible and Josh could see how very grateful I was to finally have the issues fixed. He was not only knowledgeable, but was also very kind and professional. Mercedes Lynnwood is very lucky to have him on their team! I hope this feedback helps anyone that may encounter this issue. The good news is that I love the car. It's a 2012 yet still runs like the day I bought it! I always take it in for yearly routine maintenance and I've had very few mechanical issues.

    Runday Motors - Runday

    Runday Motors

    (6 reviews)

    I read all the positive reviews, and Roger sure seemed like a nice guy.... until I wanted to take…read morethe car to my mechanic for a buyer checkup. I trust my mechanic, who never recommends unnecessary work, but can spot trouble. My mechanic worked only on Hondas until a few years ago, when he added a toyota specialist. So my mechanic is very well qualified to assess a used Honda. Roger was unwilling to negotiate at all on that point. He even called Honda of Kirkland and Honda of Lynnwood to try to set up an appointment for a buyer inspection... but both had no openings. The paperwork was fishy. A very nice car with low miles had somehow made it from Connecticut to Los Angeles, where Roger bought it at an auction and drove it north to Seattle. I could see some signs of corrosion in the engine, and the zipper pull on the spare tire had corroded to a useless white lump, freezing the zipper in place. I find that usually, everything in a story hangs together, or else there are conflicts and facts that don't make sense. Usually, I can't tell exactly what is wrong with the story, but I know something isn't right. In this case, my inner radar was sending me urgent messages to walk away. I was still tempted, as the car was beautiful, was priced lower than blue book, and was both more recent vintage and lower mileage than I thought I could afford. You know the old saying, "When something seems too good to be true...." I walked away.

    Friendly and pressure free staff is what won me over. We recently bought a civic hatchback from…read morethese guys and i can honestly say it was a positive experience. The cleanliness of the inventory stood out from other lots.

    Excellent Choice Auto Sales - car_dealers - Updated May 2026

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