Was searching for a specific model of a used car. Mazda of Everett had just taken a very clean, low miles vehicle of this make and model in on trade. I emailed the dealer and immediately heard back from Bebs about the car. She was extremely helpful and not pushy- at all. She sent me photos and the car fax on the vehicle I was interested in- and I eventually came into the dealer to see & drive the car. I met both Bebs and Edmund- who were both great to work with. I purchased the car two days later and drove away with a huge smile on my face with a nicer car than I anticipated finding! I have purchased dozens of vehicles in my life (for personal and my business)- and my experience with Mazda of Everett was AS GOOD AS IT GETS! Easy, communicative, friendly, simple, no pressure and enjoyable. If you are looking for a new Mazda- or if they happen to have a used car that suits you- LOOK NO FURTHER. A true 5-star buying experience read more

Mazda of Everett - Car Dealers Near Me - Everett, Washington

Purchased a vehicle from Mazda of Everett and couldn't be happier! The process was so much more relaxed than the typical car dealership that I was dreading. The sale was easy and quick. Our salesman Ivan was a gem putting up with all our questions, and answered anything that came up immediately. Wouldn't hesitate to return to Mazda of Everett for our future purchases! read more

We love Mazda of Everett! We have always received exceptional service when we bring our CX-5 in for oil changes/servicing. Dyan is wonderful and is so helpful and kind! Seth is also wonderful! About two years ago, we had a loaner for the day while our car was being serviced. We forgot to return the keys to the loaner but didn't realize it until we got home to Lake Stevens (and found the keys in my pocket). I called the dealership to explain my error and Dyan offered to come get the keys since she lived nearby. Not many people would go the extra mile -- literally -- but Dyan did. Also, the waiting room is spotless and offers refreshments. It's a warm and comfortable environment to wait in. read more

So disappointed. Left a 5-star review when we purchased our new car b/c customer service was outstanding. Our new CX-50 is having system problem and we are now persons non grata. I guess the customer service only matters to Everett Mazda when your checkbook comes out. Asked to speak to the service manager and the rep hung up on me. Called back and asked to talk to the owner since he gave us his card when we made the purchase. The woman on the phone chuckled and said he was busy. No message taken. Will NOT recommend this dealership. What a shame. read more

I had been meaning to write this review for awhile; my partner and I began exploring options for a new vehicle in early January. We knew we wanted to get another Mazda (she was currently in a 2010 Mazda3) and utilized the Costco Auto Program which ultimately connected us with Mazda of Everett ("MOE"). A day after filling out the form on Costco's website, Cindy from MOE reached out to us via email and set up time to come in and look at the models we were considering - the CX-30 and CX-5. Once we got there we were introduced to the sales manager, Joe, who was super welcoming and friendly. We had mentioned our desire to go for a test drive and Joe immediately said "let's do it!" and within a few minutes gave us the keys to a CX-30. When we got in the car we asked if he was coming and he said "No you guys can do your thing, come back whenever." It may seem like a little thing but I thought that was very cool of MOE to allow us to drive the car privately and at our leisure. Once we got back, Joe went over special Costco member pricing on the CX-30 as well as on the CX-5 as we noticed the discount was larger and all-in the price was only a thousand-ish more. The whole time the MOE team was very cordial and laid-back; at no time did I feel any pressure to buy that day. We went home and discussed our options, eventually coming back 2 weeks later to purchase a 2025 CX-5 Preferred trim. This was my first buying experience but the whole process went smooth and I am thankful for the entire MOE who helped us. The only reason I am taking a star off is for their accessories pricing. I came back 2-3 weeks after our purchase to get our WA state license plate and mentioned I'd like to purchase the cargo all-weather floor mat + cargo cover. Both pieces were $50-100 over the MSRP listed on Mazda's website. In fairness it's partially my fault. I didn't question the price at the time because I had a coupon, but I don't think nickel-and-diming customers on accessories is a great look. Either way, this dealership is excellent. Both Cindy and Joe were a pleasure to work with and I will go back to them whenever I need to purchase another Mazda (but might skip out on the accessories haha). read more

always a 5 star and above experience. I have bought two cars through Mazda of Everett and maintained my vehicles through them and it is always the most enjoyable experience. They are always honest about what things can wait on your vehicle vs would want done sooner. I truly trust in their reliability and quality every time I am there. From the kindest sales people to the knowledgeable and easy to communicate with service dept. Truly is a top tier dealership. read more

I had a great experience buying a Mazda 3 with my son from Sheldon Mease at Mazda of Everett. He was very low pressure and kind. We got a great deal and he even gave us some bling. I highly recommend buying from Sheldon. read more

I went in because my key fob was going through batteries. Guy at the desk was zero help. Said he had never heard of this problem. He said it had to be inferior batteries as this isn't a problem that can happen. Also said that all of the online instructions to reprogram the fob online were fake and that there is no way for a key fob to become unprogrammed. I am not sure what to think. I was told by the person I scheduled with that if the two key fobs were stored together the batteries would drain each other. Service told me that they didn't know what they were talking about. I am left wondering who was giving me bad information. Update: after losing my temper and apologizing, the service rep did use my warranty and get me a new fob. I would give him a 3 star for the final outcome. They don't keep calipers on hand to do my car's brakes but that isn't his fault. I went in for fob issues and they replaced it. All I can say is hopefully it will solve the problem of replacing the batteries every month which apparently isn't a problem that anyone else has had ever. read more

Service could not be any better. Had a car towed at 7:30pm, got a call from Mazda first thing. Car had already been inspected & they knew what was wrong. Went over everything and sent it to me in writing. Seth, our Service Rep was amazing, explaining everything but with zero condescension, gave me space to ask questions. Car needed a new part and a few maintenance things, including oil change, and it was ready for pick up by 12:30pm! It was washed and brought out to us. This is our experience every time at Mazda of Everett. I'll never buy a car anywhere else. read more

8/16 Edit: Shout-out to Mazda of Everett for advocating for their customer and working with MMC to repair the oil leak under the powertrain warranty. 8/8 - Recently took my '20 CX5 to Mazda of Everett (MoE) for an oil leak repair covered (or so I thought) by the 5/60 power train warranty. Imagine my surprise when Mazda Motor Corporation (MMC) declined the repair, indicating it's not severe enough... read more

I bought my Mazda here and the experience was wonderful. Kortney was an amazing sales person and did everything she could do to help me buy my car quickly and easily without pressuring me at all! I also feel like she genuinely wanted to help me get the best deal I could. Definitely refreshing to work with a female sales professional, so just know that's an option if it's something you prefer too. Jill from the Internet sales team also helped me get the best price possible after I inquired on the website, so she was instrumental to the whole experience too. The service team was also awesome- I came back to get my windows tinted and everyone as respectful and friendly and one of the members of their team said that they even give out flowers to customers on Thursdays. Just feels like the people at this dealership genuinely want you to love your car, and I do! read more

I just had my first oil change service on my new 2025 Mazda 3 . It was a good time . The lounge area is very comfortable and the staff makes sure you have everything you want . They wash and vacuum your car which is awesome, other places do not do that anymore . I was very appreciative of everything they offered . The wait time was a little long but worth it . Thank you to the service team at Mazda of Everett read more

We bought a car at the end of March. We have been trying to get the license plates. The license and title agent who they said would assist has not responded to 5 phone messages and 2 emails. I reached out to the sales department who said they would have her call. When she did call Back, she said she couldn't find our information in their files and she has been non-responsive since. We have now had the car for 2 months, no license plates and no follow up response. While we like the car, we're very disappointed with the lack of service after the sale. read more

The best!! Buy from this dealership. Every time I need something they take care of me, the customer service is amazing and the shop is trustworthy and honest. My next car will come from here as well they are the best! read more

Mazda of Everett - My 2015 CX-5 - Car Dealers Near Me - Everett, Washington

My son recommended Mazda of Everett and I am glad he did. Very happy with the vehicle acquisition and everyone concerned was so kind and helpful. I did lease a new CX-70. read more

Waited one week to get our RX-8 in for service and were told to drive it in the night before. (Oct 16th) No loaner cars available. Oct 17th we wanted the break fluid flushed and the code that showed up at our oil change fixed. Code P0441 Replace Evaporative Emissions Purge Solenoid done. I called 4 times during the day, was told someone would call me back and that the car was in diagnostics at noon. ??? No one ever called back. Finally at 4:45pm I asked for the Service Manager , and was told he was not there and left early. Was transferred to someone else, and I was upset with the lack of service. I tried to explain but guy "Matt???' kept talking over me--telling me their business was busy and that I was being rude---So Just come and pick up the car---We will leave it outside!! All while I am listening to their ad:: We treat you like family and we know your time is valuable!!!!!!!! Treated horribly, will never go back and never recommend this terrible place. Wasted our time and gas for nothing. read more

This place is great 5 years ago I was 8 months pregnant and we needed a bigger car cause our family was growing so we went to Mazda of Everett and they were so so helpful and the owner was amazing he made me feel comfortable with my choice We bought a couple year old Mazda CX-9 with three rows seating It's been 5 years and have three boys and this car is amazing Drives great so comfortable and reliable and looks good Also we only bring the car for tires or oil change etc etc to them cause it's good price and my favorite thing is they give you a car to drive when you're car is there getting fixed and with three kids this is a MUST Thanks so so much for making this possible!!!! So I really want to recommend Mazda of Everett to people we have only good things to say !!!! read more

Mazda of Everett - Mazda CX-9 - Car Dealers Near Me - Everett, Washington

Wanted to give a little update here: I should note that the first issue we had was actually with the fuel system and this was an issue that we noted within the first month of owning the vehicle. There was a smell of gas after filling the tank, there was no apparent leak but it registered an emissions error so we replaced the gas tank cap which didn't seem to resolve the problem. Our mechanic found that something had actually chewed away at a part of the fuel line so he replaced that for us. We are hoping that we have no more major issues with this vehicle for the next few years. Feeling a bit duped especially after trusting this dealer in the past but have since lost all confidence in this dealership. Maybe, the warranty would have saved us - but it would not have prevented the complete breakdown of the vehicle that occurred and the extremely dangerous circumstance that could have put us in. New transmission (updated to include tax): $7,826 Fuel system repair: $557 Towing cost: $150 That's a grand total of $8,533 spent in repairs for a car with only 60k in less than a year of ownership! read more

Well here we are again fellow Yelpers. I find myself in a position to rate a car dealer. You all know what that means. Yes this time we bought a 2024 Mazda CX5 Turbo Carbon Edition. Traded in our 21 Honda. Let me tell you this Mazda is well put together. I'm rating the dealer though. Mazda of Everett is located on Highway 99 out of the city limits. Mrs Billy D has been doing her research and scheduled a test drive. We were met by Bob Hunt who was our sales guy. Super nice. Former Marine so he's good to go. He took us through various models with different features. There was no sales pressure at all. Everything was at our pace. There wasn't any money talk until we decided to buy. We didn't even test drive the model we initially wanted to see. We settled on a CX5 because it's larger and more well appointed than the CX50. Then we walked into the show room and Mrs BD sees this Carbon Turbo CX5. Well that was it. We communicated with Bob and came the next day to do the deal. The purchase process was streamlined and quick. Tom was the finance man and was prepared which made me happy. Nothing I hate more than sitting in a dealership for hours. I think all together it was close to 2 hours. We were given free oil changes plus a reasonably priced extended warranty. Everyone was friendly and helpful. They have a ton of cars in all models but the bulk of them is the CX line. Mazda has upped their game and the folks at Mazda of Everett are there to help. Go see Bob Hunt and check out these great cars. read more

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How do I Start? My Son had to buy a new Car and We found this Most Amazing and Caring Car Dealership. Never in our lives had we Ever thought that we would walk in to a Car Dealership and Find the Most Amazing, Kind, Understanding, Caring and Beautiful People Working there. From Jerry, the Owner, Who Gives Back to the Communities and Truly Cares about Humanity, to All the "Family Energy" Employees Working there, Who Really Care about their Customers, Each Other and Love Their Jobs...This was the Most Surprising and Wonderful Experience We Ever Thought Possible in Buying a Car. If Other Car Dealerships were to Follow Jerry's Blessed Ways, Businesses Would Flourish and Everyone Would Be Happy and Feel Respected, Appreciated and Continue Sharing and Carrying that Energy Forward. I Recommend Everett Mazda to Anyone Seeking a Car and Looking for the Best Prices and the Best of the Best of Caring and Compassionate People Working Hard to Bless You. We Are So Very Happy and Found New and Beautiful Friends, and a Fantastic Car read more

Mazda of Everett - Car Dealers Near Me - Everett, Washington

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Service is amazing! Every time I get my car serviced here, I enjoy bringing it in. Alex, Kortney and Dyan are so kind and accommodating. Sometimes I will have a concern and service squeezes me in last minute. I bought my car here, too and my experience was great. I felt listened to and got a good deal. read more

Bought a new 2024 Mazda cx-50 turbo in August. Love the car, drives beautifully!! Every interaction I've had with Mazda of Everett has been efficient, professional and courteous. Quite a surprise for a car dealership. Negotiating went well, no surprises or dishonesty. I purchased some extras ( all weather floor mats and front window tint) and they were all installed flawlessly. They gave me a free loaner car since the window tint took a couple days. I'm very happy with them and can see why they're always do busy! read more

Ask for LOUIS!!! I could not be happier with my experience here! Louis was very honest, knowledgeable and nice. This was my first time buying a car and he kindly explained every little detail and answered all of my questions with patience. He even stayed 2 hours late to help set up insurance & told me he's here after the sale if there's any questions. Tom in finance was also very kind and personable. He thoroughly explained everything and made the process easy to understand. Will definitely recommend this dealership to friends and family! read more

Emma was fantastic, answered all of my questions, was honest, and didn't pressure me into a sale. I'd highly recommend Mazda of Everett and they have a great policy to match competing offers from other dealership. read more

I purchased my CX50 here. People I met with Frank(Sales), Emma(Parts) and Adam(Finance). All of them were amazing. I did my research and went, so that I could catch them if they tried to pull a fast one on me. However, Frank was very frank :D and transparent. He was patient with my questions and showed me all the options that were on the table. He gave me discounts where he could and stood his ground when he couldn't budge anymore. It was a pleasure working with him. I would recommend going to Frank if you need a new Mazda and you're shopping for one. Emma was also upfront like the rest of the folks. Some of accessories I was planning on buying showed a different lesser price on Mazda official website, so she was quick to correct them and give me the right price. I admire her work ethics. Adam was very straight and to the point. He did try to sell me some of the service the dealership offered, but wasn't too pushy when I said no. I only wish they just gave me the right price to start with instead of me having to haggle over the price. It would just establish my trust in the dealership and I would be able to make the deal quicker. Saying all this, I would still suggest you watch a lot of videos(YAA on youtube), do your home work on price and features you want. Be ready to walkout if you feel pressurized into buying something. Good luck. read more

I had a great experience purchasing my Mazda CX5. Jay Tsay was an excellent sales professional. He was knowledgeable, friendly and provided quick service but didn't make me feel rushed. I appreciate the owner, Jerry McCann taking the time to meet me and participate in the negotiation. I visited a few other dealerships prior to making my decision at Mazda of Everett. What sealed the deal was the outstanding service and great vibes from the team. I love my new ride! Thank you, Jay! read more

I had an amazing experience at Mazda of Everett. Even though I work at a dealership this was my 1st time actually looking at a car from a dealership and my anxiety was through the roof. I was not hounded or bothered it was so chill and low pressure A very fun great experience. I test drove a beautiful car and received amazing customer service. I will definitely be open to coming back to this amazing dealership when I'm ready. Thank you so much Joe, Jerry, emna and Bebs Your team and rides are amazing I will definitely be sending people your way read more

This was my 2nd car shopping experience, but my 1st new car shopping) and I had a pleasant car shopping experience at Mazda of Everett. Special shout out to Cindy. She reached out to me behalf of the sales team thru email and kept communication going while other Mazda dealers dropped the communicationm At first, they didn't had the trim and color that I wanted, but she notified me right away when they received one. She was the primary driver for earning my business. Also, Sheldon was very friendly as well and easy going. My negotiation with him went very smoothly. Couldn't give 5 stars, because I visited the dealership about a week before I went there for 2nd time and the salesperson at that time didn't really gave enough effort to earn my business. After my 1st test drive was over, he simply asked if we would be interested in buying, but I wasn't sure at that time so I told him not yet but I will make a decision within a month. I kind of expected his business card before he send us off but didn't offer any so I had to ask him for one. If he offered me his business card before I ask him then I probably went with him instead of looking for other rep. Anyhow, I really love my CX30 2.5Turbo. Looking forward to visit this place again for future service and lifetime FREE car wash! I'm recommending my family to purchase their new vehicle at Mazda of Everett and you should too if you are reading this. read more

Mazda of Everett - 2021 Mazda CX30 - Car Dealers Near Me - Everett, Washington

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I didn't end up buying a car from this dealership, but the salesman I corresponded with basically went against all car salesman stereotypes you experience and hear about. Frank was extremely honest, knowledgable, and accommodating. The only reason I didn't end up buying a car from this dealership was because it was far from home and work, and after a pretty horrifying accident, I wasn't up to driving to Everett (even though Frank offered to come and pick me up) and I needed a car sooner than later. read more

I hadn't owned a car for years having lived in NYC. On moving to Washington I needed a car of my own. After a call and a few text exchanges I made a 2h drive to Everett to meet w Tim Hack and ended up making the return trip in an awesome CX-5. What stood out to me was beyond just the knowledge and professionalism Tim brings, but how down to earth he is and able to relate to what we needed- and what we didn't need. So not only was the experience efficient it was also fun and laid pack. Tony in finance was very clear and straightforward as well. Highly recommend Mazda Everett if you're looking. Def internet ask for Tim and especially if you're into mountain biking! His personal attention makes everything just better. read more

Mazda of Everett - Mazda CX-5 - Car Dealers Near Me - Everett, Washington

The experience of getting a car and the service from the staff was off the charts amazing. Everything negative I have to say with this place involves my time wasted with the car wash area. When picking up our licenses plates, we were told to go to the car wash area for installation and get a free car wash. While waiting for 10 minutes for someone to acknowledge us we noticed a group of guys washing cars with a vibe of a neighbor hang out and not like a job at a dealership. If your going to wash cars in front of customers maybe act a little more professional. Also on a little more upsetting note. noticed a worker who may have drove his own personal vehicle and washed it himself and just drove away. Not something you really want to see when you've been waiting. All the praise for dealership, best experience in purchasing a car in my life and I hope the problems I encountered can sort themselves out. One last thing. After returning home the right side of my car was not washed very well. Free or not, this is not worth my time. read more

I am shocked this place has decent reviews. Never had a good interaction with them. They gave me nothing for my trade in, it at least should have been worth scrap metal. Paid for a new car in cash. That car was somehow lost. Tried to get me to get a car I didn't want. When I refused they miraculously found the one. They never put in the paper work for me to get the title. Called at least 15 times and they said they would get to it. After 3 years just reported a lost title to the WA DoL. I was told I had free oil changes for life during negotiations. No record of that. Took several phone calls to resolve. Everything was so much more work than it should be. I was just paying cash for a new car. Should have been easy. I would never get another car from them again. read more

I traded in my 1999 Miata for a 2022 Miata. My old car was needing too frequent of repairs and it was time for an upgrade. I was not disappointed because the new 2022 Miata club was a huge upgrade. I bought the vehicle from Frank who was helpful and not pushy at all. I felt I got a good deal. Frank helped to make the process quick and easy. I hope to enjoy at least another decade with my new Miata. read more

Mazda of Everett - 2022 Mazda Miata Club - Car Dealers Near Me - Everett, Washington

The whole team at Mazda was so great! Kortney was such a great salesperson to work with and Jerry (the owner) was also such a pleasure to work with. Ivan was also so kind in helping me with test driving and getting my new car ready. John was great in getting us through the financing efficiently and transparently. Moreover, even the people I didn't work as directly with like Cindy, Jill, and everyone else I met at the dealership were so kind and nice and welcoming. I really appreciated everyone's transparency in the transaction, the lack of any pushiness from everyone, and how open everyone was to discussing finer details. It was a really positive experience and I definitely recommend folks for his dealership for the prices, customer service, and sincere attempts at fostering community in Snohomish County. Also I love my 2025 CX5 Preferred I scored from them with a great interest rates, great price, and great and fair priced packages. Thank you again to all the great folks at Mazda of Everett! read more

Amazing service ! Just wow ! they did inspection and recall for my Mazda 6 for no charge. They also washed my car as a complimentary service! Nice stuff and dealership! read more

Excellent Experience! We recently had our 2016 Mazda CX-5 fixed at Mazda of Everett. We reserved a loaner car while our car was worked on. The whole process was fabulous. I'm not one for giving 5 star reviews but Mazda of Everett deserves it. Dyan was great. She kept me informed via text and email every step of the way, I even got a video texted to me to show me what was good and what needed fixing. It was clearly described by the mechanic. Really impressed. Then I got an email where I could interact by approving and not the work to be done. The cost was revealed to me and it was great to have that control. The loaner car was brand new and really nice. read more

If I have to buy a car in the future I will gladly give this place my business. They really try to make things simple and work with you. I bought a Mazda CX-5 last weekend and from start to finish the process was so seamless! I traded in my jeep for mazada and while I was test driving they got the trade in value , we talked numbers , ran financing and I got my keys! They also went above and beyond showing me how my car worked right before I left. I also got free oil changes for life :) I am very happy for selecting this dealership to purchase my new car and look forward to coming back! read more

Great experience with this dealership! Special thanks to Frank Weiss who is very professional and knowledgeable, which made the whole process so smooth and stress free. He was very responsive and great to work with! Tom was also extremely helpful to make the transaction quick and easy. Everyone I met in Everett Mazda was very friendly, great place to shop for vehicles! read more

My doctors office is more flexible with appointments than this dealership. I called in and mentioned I would be 30 mins late to the appointment. They don't have loaners available for another month, so I was expecting the max wait time to be 4 hours as mentioned earlier. Mr Rico unapologetically added a penalty of an extra hour just because I came in late. I felt like I was dealing with someone at government office rather than a customer at dealership. I'm still giving them another chance, and will edit this if my experience is better read more

I'd suggest NOT to use this dealership if you're the first time car buyer or don't know much about the buying process. My son purchased the new car from this dealership and didn't get detailed explanation on the loan contract that he signed. If you're someone who is thorough, you'd ask what every single numbers on the paper stand for. But he didn't, i know it's partly his fault. But at the same time I feel you'd explain what is on the paper when presenting, at least that would be a good customer service. There were trade in value different from what my son thought, and service contract and Gap that were added but never explained. Since we thought the loan paperwork needed to be redone, we went into the dealership the next day and asked to reinstate. They said the loan has already been funded, so you can't reinstate. They can cancel the service contract of $2600 and/or Gap of $895 but the amount of monthly payments can't change. Just the loan term will shorten a few months. And the employees still went on and on about how my son really needs this extra warranty that overlaps with manufacture warranty and Gap for in case his car is total. FYI: my son's credit score which is over 700 gave him 7.19%. As you might know, the dealership finance dept is a middle man who can add however the % rate on top of what the customer is qualified for. They finance with Chase. Chase doesn't reveal anything with you if your loan application was filed through dealerships. So I encourage everyone to get your own loan from BECU or other banks who have good rates for you. One last thing, I emailed the owner about what happened since we felt our son was totally taken advantaged of. He didn't return email or phone call. We even went to the dealership the next day at 1 pm which is the time we're told the owner will be in, he didn't show up. read more