Had bought a bad car that was going to get towed. I decided to cut my loses and give up the car. I…read morewas treated well, fast service, and got me out of paying if the car did get towed. I might butcher the name, but Demetri picked up the car for me with no issues. Also had great customer service from the guy at the front desk. Thanks guys you turns a bad day into a slightly better one.

The incredible service I just got from Mary's was perhaps the best retail experience of my life…read more Really. And I am 75. I needed a very hard to find hatchback window for my Toyota wagon, and there were only 4 in the country. And at the point where I had all but given up getting one because of the cost of shipping, Isaiah said on the phone Isaiah that they just got a whole hatchback in the day before. And he quoted a low price for it, $150. Overjoyed I went out to pick it up, planning to have a body shop install it with all its many electrical connections. Phil pulled the hatchback off the wrecked Toyota, and Isaiah said they would install it for me. I never asked! But he said that I would need to do the electrical myself, which involved a lot of time to remove so many plastic panels to get access. However between both Phil and Isaiah, they did the electrical connections too! I was dumbfounded with appreciation for what they did, service way way beyond the call. Call Mary's a Wreck, they are so legit. They are so "the best".

Really appreciate Robert Dixon's help and patience while I was deciding which used Rav4 to…read morepurchase. He has been kind and enjoyable to work with. Mahalo! :)

We were looking for a used car for my daughter. We had spent several hours looking online and it…read morewas hard to find what we were looking for within her price range. We called Rodland Toyota and spoke with Brandon about the 2021 Toyota Corolla they had and the price and mileage was the best anywhere around! The car even came with a FREE 1 year warranty! Brandon was a no pressure, easy going, very patient, family-oriented man. He treats you with respect and offers excellent customer service. I will seek him out next time I want to buy a car. I hate dealing with "salesman", but Brandon didn't feel like a salesman. It felt like he was helping us find a great car for my daughter. So when we thanked him, we meant it. Ask for Brandon when you want to buy a car, you'll be happy you did!

This group is amazing. My experience with the gentleman Sean was professional He is super…read moreknowledgeable . The Owner is a sweetheart . Got me in and out quickly.

I was looking for a second car and came across an ad on Facebook marketplace. It was from Edmonds…read moreAuto Brokers. I am a very skeptical person when it comes to used car dealerships. However, I think I have found one of thee most honest and reliable dealerships in the area. I was able to get a great reliable and clean auto for a fair price. They also had the car fax available and the vehicle had been super detailed to look brand new. I should also mention how honest and personable Melvin was and how easy he made this process. Thank you again! I will return for another vehicle in the future!

I dealt with Johnny who is a good dude. I'd buy a car from him again. He's got a good sense of…read morehumor, he's responsive, responsible, and knows how to make a deal happen. I felt comfortable in the office with my 5 year old. They were nice and found toys for him and let him roam about freely. They were largely responsive and helpful. With any used car dealer you have to be pretty firm and ask for a detailed breakdown of any costs. This is normal. I got a 2015 Nissan Leaf SL here for $4000. Plus taxes and title, registration, etc. Pretty darn good deal. The car has like 81,000 miles on it. A few dents. Otherwise it's pretty nice. 11 out of 12 bars left on the battery (LeafSpy showed 81% battery life), which is pretty amazing for the price, at least based on what I've seen around here recently. The car was out of alignment pretty bad, so it cost me like $500 to get that addressed. They had to tweak the front end a bit. I'm in Seattle and the best place to do that is always Truline in the International District. They're amazing. Otherwise no issues but the obvious dents I mentioned, and one tire is losing air. Normal stuff for a used car. They tried to sell me on an anti theft package but I declined. The only complaint I have is that this is an electric car, and it wasn't fully charged when I came by to look at it. I came all the way from Seattle, so we had to leave it charging overnight and I had to come back the next day on the train/bus. A bit of a pain, but I won't knock off a star for that. Me and my 5 year old got the chance to ride the Light Rail for the first time from South Seattle all the way to Lynnwood. Cool! Based on the other reviews, I think the people here get a bad rap but they all seemed like just normal people with families and stuff. I mean THEY'RE A USED CAR DEALER FFS. Everyone is trying to make a buck in this world, don't fool yourself. The experience I had was no different from the experience I've had at any other used car dealership. Maybe if you're stupid they would charge you for stuff you don't need; that is completely normal for a used car dealer. They're trying to make money. Don't be stupid. If you don't know how to buy a car, bring someone with you who does. This is just basic stuff fam. If you don't know how to assess the condition of a car, get it inspected. I feel like none of the complainers in here actually did their own diligence. Yeah it's a pain to get a car inspected, but if you don't, and there's some problem down the road? That's 100% on you. I only have the one pic of my car so far. I'll add more if I remember to :) I would buy a car here again. Thanks Johnny and everyone for making me a happy customer.

This place is a scam. Do not buy from them. They like to be deceptive with the fees that are…read moreoptional and add aggressive warranties you don't ask for. They rush you through the process and do not go over what you are really paying. They ended up making me pay $7742.49 more for a vehicle than I should have. Just so the sales person can make a bigger commission. I seriously don't understand how this is legal and they are still in business.

It was a day like any other day but soon, my life would be changed forever…read more I would meet Lee Hansen. Yesterday, my wife I and decided it was time to stop being fleeced at the gas pumps. We headed out in search of driving and learning about an electric vehicle (EV) We were not intending on purchasing one. It was just an exploratory mission to drive, learn and compare EVs. We stopped by Lee Johnson Hyundai in Everett and my life's course changed forever. I saw him. Yes him. (Not that Him.) Lee. Low pressure, friendly, informative, well dressed, Lee. Lee was able to explain, show, demonstrate, explain again, (I'm old) about all the EVs idiosyncrasies. We took a test drive and were very impressed. I would mention the vehicle here but, no. The star of the day was Lee. Sadly, and I later learned, stupidly, we told Lee thank you for the bountiful gift of knowledge but we must quest on and look at other EVs to further our knowledge. Lee happily sent me on my way. Kind, friendly Lee did not try to make a "high pressure last ditch effort" to keep me there. He just wished me well and said "I hope I see you again." (Little did I know Lee must be psychic.) We went to other dealers and engaged and learned bout other EVs. We found a lot of EVs to be a plastic, uncomfortable, cheaply put together with random EV tech thrown around that wasn't even on the same level as what Lee showed us. We thanked the other, low pressure, very friendly but not as friendly as Lee, sales people. We went back to Lee. There he was. Not standing impatiently at the front of the dealership, like so many sales people do. He was inside sitting and joking with other people. His face lit up when he saw me. The word destiny, came to mind. But I digress. I could go on and on about Lee. But I have to go to work. I ended up purchasing an Ioniq 5. The star of the show should have been the Ioniq 5. It is am amazing EV with a 10yr battery warranty. Not 8 years. Bumper to bumper warranty , for what seems forever and blah, blah, blah. If you want to buy an EV, Lee will show you what Lee Johnson Hyundai has available. He will explain and help you make a decision. That decision might be to leave and think about the purchase, to go check other dealers or whatever you need or desire. Lee will help you however he can, No Strings Attached (Not the *NSYNC album reference so no copyright infringement) It was a pleasure buying an Ioniq 5 from Lee Hanson at Lee Johnson Hyundai. ( Maybe the key is hiring Lee's? Who knows?) Also a big Thank You to Anthony Hawkins and Joe Frasquillo who I also meet at the dealership. Though not named Lee, they too were wonderful to talk with. I am very happy Marty

I purchased my vehicle brand new from this dealership and was promised free oil changes for life as…read morepart of that purchase. Scheduling my recent oil change was smooth and uneventful, which is exactly what I expected. Unfortunately, the experience completely fell apart when I returned to pick up my vehicle. At pickup, I was told I owed over $200 for the oil change. This directly contradicted the agreement tied to my purchase. When I calmly asked for clarification, what followed was one of the most unprofessional customer service interactions I have ever experienced. While another staff member was attempting to help me, an employee named Chris repeatedly inserted herself into the conversation. Her tone was sarcastic and dismissive from the start. She made smug facial expressions while I asked simple questions about why I was being charged for something I was told would be covered. At one point she smirked and laughed. When I asked if she was laughing at me, she responded with an exaggerated forced laugh. The interaction felt intentionally belittling. I was not upset about asking questions. I was upset about being treated with open disrespect while trying to understand why I was being charged for a promised benefit. This was not just poor service. It was humiliating and completely unprofessional. Customers should not have to argue to receive what was promised when they purchased their vehicle. Even more concerning is the behavior displayed during what should have been a routine conversation. This experience has seriously impacted my trust in this dealership. I will be extremely hesitant to return for service if interactions like this are considered acceptable. Thank you for responding. I want to be very clear -- the expectation of complimentary oil changes did not come from confusion on my end. It was communicated to me during the sales process and was a factor in my decision to purchase the vehicle. For the past four years, I have scheduled oil changes while noting that I was not to be charged, and both the Kirkland and Everett locations consistently honored that without issue. Because of that history, it is difficult to reconcile being told now that this was "never part of the sales pitch" or that it only applied to a limited timeframe. That does not align with my experience as a customer since the date of purchase. If this reflects an internal inconsistency between what was communicated at the time of sale and what is now being honored, that is something worth reviewing. I stand by my understanding of what was presented to me when I made the decision to buy from Lee Johnson, and I hope this can be addressed in a way that reflects the commitments customers rely on when making a major purchase.

Jim is absolutely the guy you want in your corner on a vehicle inspection…read more I spoke and texted with Jim many times on our car seeking journey. He was always very responsive, even on evenings and weekends (including one holiday weekend). He was very flexible and accommodating with scheduling (even though I had to ask him to juggle schedules several times to try to meet our needs), Jim is very knowledgeable, having done this work for decades - answering numerous technical questions and willing to provide his honest opinion and actionable advice. Jim is 100% honest and focused on his customers' needs. His pricing is very fair and the convenience of having him go to the car rather than having to take it to a shop is awesome. I will definitely call Jim the next time we are looking for a used car. Full disclosure, due to logistical issues on my end, I had to use another shop for our pre-purchase inspection service. We also had several false calls, where we were trying to jump on a car and lost it. (Jim was ready, nevertheless.). Absolutely not Jim's issue. (Ultimately, I needed a very particular set of tests for the car we bought and, as I learned from Jim, those tests cannot be performed in the field.) However, I experienced all the above excellent customer service, expertise, and above-and-beyond care. I highly recommend his service. And, he seems like just a great guy.

Jim did an incredibly thorough inspection. He did exactly what he said he was going to do (actually…read moremore) and I didn't have to follow up once. I wouldn't hesitate to use him again.

Gauge was my salesman and him and I talked on the test drive and was super friendly and I'm so glad…read morethat my car buying experience as a first timer went very well and on my terms!! I cannot thank this business enough for helping me!

Would give fewer stars if I could was told they would pick up my car between 1 and 2 and they never…read moreshowed I waited until 5 before I gave up and went with a better business. Use someone else if you can cause this place was a joke.

My old car was on the city street and kept getting marked for towing and once I lost the keys I…read morecouldn't get it moved. In a panic on a Friday I called these guys to see if they could help before it got impounded. They were able to come out within a couple hours and towed away my junk car for free. What I expected to be so much hassle was made so easy, definitely recommend these guys!

From the initial pre-sale stage to the final purchase, my experience with Chase Ganchudur was…read moreoutstanding. He provided clear communication every step of the way, was completely transparent, and demonstrated impressive knowledge about the vehicles. His honesty and professionalism made the entire process smooth and stress-free. I highly recommend him!

Dear Volkswagen Service Team,…read more Thank you for taking the time to address and resolve my recent issue. I appreciate your efforts in correcting the situation and working with me to make things right. I wanted to acknowledge the resolution and thank you for your assistance and follow-through.

Wow! What a great experience! My husband and I went shopping for a car for me. I had in mind…read moreexactly what I wanted (I had done my research online). I test drove a 2016 Nissan Altima and I fell in love with it! We had the pleasure of working with the owner, Kyle. He helped us out 100%, made us feel comfortable, wasn't pushy and made it so we walked away with a great deal! We also met John and Eric, who were both very helpful and welcoming. I would recommend Corn Motors to anybody and as my husband said, when he is in the market for a new car, he knows exactly where he wants to go. Thanks again to all of you!!

First of all, avoid this place. Trust me, you can do much better. Unless you're into the check…read moreengine light coming on the day after you buy a vehicle because they have reset the codes without fixing the problems. In my opinion, if I wanted to deal with shady practices like that, I'd go buy from a private seller. Corn Motors cajoles you into removing your review of their poor services via threats to stop working on any issues you're having with their cars. This means they are extorting positive reviews and leaving a lot of people they've screwed over pretty much silenced. This is what they attempted to do with me and many others. The story: I bought a car on a Saturday with a check engine light on because they said, "We just got this car in and haven't had a chance to look at it yet. Bring it back Monday. Whatever that is, it will be repaired." No doubt? Okay, cool. Brought it back, left it there. They reset the check engine light, called me and said the car was repaired. I picked it up, and...nope. I groused about this to them and they said bring it back AGAIN and they'd have their off-premises mechanic fix it. They gave me the name and address of that garage, which was Budget Fleet. No doubt another shyster business, if they're working with Corn Motors. "Drop it off and tell them what's going on." So I did. In the meantime I had an actual garage, Conway Motors, give me a thorough inspection. As you can imagine, Corn Motors went back on their word, and didn't fix anything. Even though that was the agreement and they sent me all the way to Budget Fleet, they wouldn't cover the costs to repair anything. Mind you, the car they sold to me is unsafe to drive this entire time. So, yeah, I left a bad review. That's usually what happens when you screw people out of almost 5 grand by selling an unsafe vehicle, with your word that you'll make it right, and then just decide not to. That's what happens when you're a shady bunch. I get back in touch with them about jerking me around on the car, going back on their word, not doing the repair they said they would, telling me they did it when they did not, etc. That's when they tell me they can't work with me anymore because I left a bad review. How that pertained to the problem I do not know. Yes, after they broke their word, and jerked me around, I did leave a review saying the absolute truth. And how quickly they noticed. They must sit there hour after hour refreshing Yelp. Maybe if they spent more time worrying about doing right by their customers and less time sweating about what the internet is saying, they'd have a better reputation. If you don't want bad reviews, my advice is this: instead of blackmailing people to take down their bad reviews, stop earning bad reviews in the first place. I'd start by providing better, more honest service. Another thing that highly bothered me was the push to remove my mask every time I was there. The cutesy jokes about how it isn't needed, and it's hurting their feelings. I just internally rolled my eyes. I was not yet vaccinated and kept it on, thanks. I guess it goes well with how they reset the check engine lights on their cars. A practice which should be illegal in Washington state for used car dealerships. So the car you buy isn't the car you're actually getting. The reviews you read aren't the reviews that people actually left. Fraudulent practices in car business, and plain old liars in personality.  Shady salespeople, and a con of a dealership with what appears to be *a ton* of fake five star reviews. My advice? Dig a little deeper into what the lower rating reviews have to say. It's a pattern. This place is bad juju with a horrid reputation. If the salespeople here can screw you, better believe they will. Avoid at all costs. You deserve far better than their junky jalopies anyway.