awful customer service. I happened to be served by the manager, and was trying to use the wendys frosty key tag deal. I got it through the app, but it wasn't working on the app. I don't blame him for that, not his fault, but I could validate that I had bought the key tag with a receipt, and he still refused to budge. I had to waste 30 mins trying and failing to explain that I actually did have a keytag, and only just got the frosty, which is what I was entitled to. They also get your order wrong far too much. Go to the one on Oslo, it's much better. read more

Always clean. Tina is very friendly and helpful. If she's not busy she's cleaning tables. The chili, Dave's singles are my favorite. read more

I can't even give it 1 star there's no excuse for this level of incompetence I ordered online and got home to discover not only cold bad food but they put 2 chicken nuggets instead of 4 and no sauce half filled fries? Just no excuse for this wasted my money and still hungry So read more

The service was very pleasant and the food came nearly immediately to end our visit at this fine establishment the kind lady gave us a keychain for junior frostys for the adoption charity read more

Can yall explain to me how does my crispy sandwich have a bone in it and I ended up biting into it !?!?? I will take this case to court! This is a HEALTH HAZARD!!! I don't know where that bone came from or belong too!!! THIS IS NOT OK! read more

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My wife went to pick up our meals and this is a single burger meal from the location off of SR60 here in Vero. Everything else in the meals we got was ok minus my burger. The burger was not cooked all the way thru. Before anybody would comes and read this I'm not a person who eats medium raw. I prefer cooked all the way thru. read more

Wendy's - Dave's Single not cooked - Burgers Near Me - Vero Beach, Florida

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This location always closes the lobby early and even open it really late. The workers are usually friendly in the drive through though.

Unfortunate:-( The Food is prepared very well and fresh. The service good, friendly at the counter. The Kitchen Staff?? What is wrong with communication?? I ordered a Double Beef Burger Patties. No Cheese(Can't Have Dairy), lettuce, tomatoes, X-tra Pickles. No Burger Buns(No Gluten Free Available). No problem... a Fries(No Salt) they make good fries. And, a beverage. NO I DID NOT DO THE DRIVE THRU! I Try To AVOID DRIVE-THRUS. They are like rolling dice(A Gamble) Still, I checked my food(To Go). First time- Cheese was added:-(( Second Time- No Tomatoes:-((( I did get my X-tra Pickles. Oh Joy!! I asked the nice young lady at the Register? What's going on w/the kitchen?? Her answer. Sorry, she's in a hurry. Wants to go Home! I told her so do I. To Bad the Wendy's Closer to I-95 "Closed". It was Newer, Modern Reno. Good Service. Much better. Worth the Xtra travel from the mall and the shops here. I hope they Re-Open & Close this one. It's a dog & pony show:-/ read more

Food always cold. need to fire the little kids they have running this location and hire people that really care about other peoples food or just fast food in general. read more

Wendy's in Vero needs to turn the lights on in their parking lot! It's as though they don't want you to know they're open.

This is one of the most efficient fast food operation that I have seen. Stopped by during busy lunch hour and was practically in&out. Receptionist was very friendly and full of enthusiasm. People in the back are busy working -- I can definitely see they are! Food is hot and fresh. Fries crispy. I will definitely comeback again. Kudos to manager & receptionist. read more

It's okay not the cleanest place the manager and one of the workers were arguing when I got to the drive through window. But the food is Wendy's what more can you expect. read more

Wendy's - Food - Burgers Near Me - Vero Beach, Florida

I absolutely love Wendy's however this was the worst experience I have ever had. They definitely aren't ordering from their franchise because the chicken nuggets that they gave us we're not Wendy's chicken nuggets and a burger I got was not a Wendy's Patty it was absolutely disgusting and completely over priced. Hopefully they fix it. Vero Beach is my favorite town & the Wendy's really sucks. Staff was nice though. read more

So I've been coming to this location for the past 6 months religiously and the food is always hot and fresh. If you need a quick yummy bite to eat try them out. I get the 2 for 5 read more

Well it's Wendy's, but for sure a good one. Nice and helpful staff. Good good quality.

consistent hot food served quickly every time we stop. thank you staff and manager & keep up the good work

terrible customer service was ordered to pull around had no spoons got the wrong order and was treated awfully don't come here!

The drive thru here is operated by morons. You've never seen such incompetency. So slow to take orders and then get said order. I'll never return. read more

I don't do fast food but maybe once every 4 years and I was thinking that Wendy's MIGHT be the lesser of all the EVILS around. I was WRONG. SLOW SERVICE, awful food and a drink that left me feeling like I just siphoned gasoline out of my car to put into my lawnmower..... read more

Most disrespectful people I've ever met. Then you ask them if the card reader is bad and they laugh and say"you just don't have money" The manager and "Kay" are very unprofessional. I have 2 paychecks that went in the other day, I have plenty money to buy cheeseburgers. But instead of trying to fix the issue they attack you. I wish I could put no stars read more

This Wendy's is dirty and the staff are rude. I went there ordered my food and then was told no mask no food. I have medical condition she what is was I told her I have the right not to say. She told me then no food. They ar completely rude and nasty. I will never go there again. Plus they weren't even wearing their masks right. They should be be shut down due to the dirty inside and outside. read more

Took 30 min to get our order (one plain burger). If it wasn't one of the only places open, we would have just driven away. Employees were all closing down the store rather than just giving us our ONE plain burger. Very unprofessional. read more

I was literally harassed by the person (I will not call her a lady) in the drive through! I said I didn't want the nuggets with the 4 for $4 and she said "too bad they come with it, so what sauce do you want?" I went in to speak with the manager and the employee came out to taunt me, in front of the manager!!! I will NEVER go near that place again. The question is Why?????would someone do that? I was so embarrassed. read more

Food is ok for fast food. They have the coke station with endless combinations. We've been here several times and EVERY SINGLE TIME they don't have the advertised kid's meal toy. They always entice my son with cool toy, cartoon network's Teen Titans and we end up with the same smart link. EVERY TIME. Tired of my kid leaving disappointed every time we come. read more

Wendy's - What they advertise - Burgers Near Me - Vero Beach, Florida

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I wish this Wendy's was better, because there is nothing cooler than the 100 choice drink station, but even that can't redeem this place. Where to begin? Flies everywhere. Counter people rude and nasty. Toys in the kid's meals were from a movie that came out last thanksgiving. It's April. And the best/worst part....actual ice cold frozen fries. Yes, they didn't even cook the fries. They were alternately burnt and frozen. How do you even do that??? They get one star for the fabulous drink machine and one because they didn't mess up the cheeseburgers. read more

Wow This is the worst place ever. The food taste like two days old bread, the manager is the worst, rude , prejudice, no feeling. the place is dirty their customer skills is no good . i will not go there again. read more

I just got served a cold hamburger! The manager Monique didn't seem to care. She was disrespectful. I told her the place was filthy! Food on the floor, drink covers all over the counter and the counter was sticky. There were 4 servers standing around. I was told they were very busy today. I was the only customer at the counter. Monique's boss came out to talk to her but didn't bother to talk to me! I'm writing corporate! read more

We were the only customers in the drive thru sense the inside was closed due to corona. The atmosphere of the restaurant is dingy and dirty. The restaurant is very stingy and they held on to the food as hard as she could almost like if we were going to steal the food in till we paid. The rude lady was Kayla which was the name on the receipt. Then after, we paid she then let go of the food. We also asked what could two people could share and they suggested a 10 piece nuggets which was more than we could pay so we drove around. And saw they had a two for 5 which was cheaper than just buying one 10 piece nugget. We could have gotten two 10 piece chicken nuggets for 5 instead of only one 10 piece for 7 bucks. So we decided to order that and when we went around we wanted to use the frosty voucher they said only one per visit. Really this was a second visit cause we were mislead by the worker for getting a good value for our money and we drove around a second time and was going to place a second order. We wouldn't have made the second visit if they had been sincere about good value for the money. On top of all of this we then after we drove and I found a black hair in the baconator fries Wish I took a photo to show. This was a terrible experience we were loyal customers. After this I'm never visiting a Wendy's again. If your reading this review I suggest you to NOT visit this place! read more

Recently came here with my mom, and usually the service meets our expectations. Usually the place is clean, food it hot and ready within minutes. But this afternoon, we simply asked for the 50 cent frostys and we'll, they were very loose and not consistent as they usually are. They were basically drinkable and very watery. This is the first time in a long time we've received them this way. So yes, we were a little disappointed but at least the gentlemen who took our order was pretty decent and nice. read more