The experience I had here was great thanks to Matthew. He was friendly, chill, and made sure everything was right even though it was busy, and the food was good too. Definitely will be back! read more

Ordered via the kiosk, charged my credit card, but they claim to not see the order. I'll dispute with my credit card company as they were not at all helpful. Food: No idea. Ambiance: The main eating area is clean enough, but the restroom was atrocious. In all my problem is more with corporate. They want everything virtualized and ran by conscripts, but what happens when there's any sort of issue or hiccup? Nobody knows or cares, they've maximized their profits, that's all that matters. read more

I always use the Kiosk and pay the easy way but getting there by Scooter is basically possible at my age of 64. Also, it's been kinda quiet inside and the Orders are just right. The cheeseburgers are fresh and made by caring hands. From a loyal OC Resident since 1962 read more

not surprised on the low ratings for this location. I usually drop by here when I'm in the area. but paying $17 fir a combo and now you wanna charge extra for condiments? might as well just go to Burger King. do better. read more

Used the app to order a chicken sandwich for ASAP pickup--food was ready in under 5 minutes, and the order was accurate with the added onions and pickles. Only one party was dining in, and a few people came in to order. The staff was friendly, and the restaurant was clean. I was pleasantly surprised to see that just ordering one chicken sandwich earned me 200 rewards points, which showed up almost instantly. That's enough to redeem for chicken nuggets, breakfast potatoes, or a Frosty right away. Fast crediting and solid perks make the app worth using. read more

Trash experience. It was 2 pm on a Saturday. Not busy. I ordered a Chicken Wrap, Frosty, and Soda. I received the Frosty and Soda and was told to go park to the side and they'll bring the rest of the food out, which I've never had to do at any fast food joint before. I sit there for 10 minutes and nothing happens. I didn't want to get out of my car to see what's going on so I go to the drive thru again, which they then gave me my order. Why was I told to park outside?? They clearly just want to have people pass through to lower their wait times to look good for management. When I got the wrap and opened it, it was a total mess. Never again. read more

Wendy's - This is what their chicken wrap looks like when you open it.... - Fast Food Near Me - Orange, California

This was my first and last time at this location. I ordered a "Biggie Bag" deal for $7 and a small cup of chili, expecting to pay around $12 with tax, unless the small cup of chili was $7. When I got home, I checked the charge and was shocked to see it was $15.17. I thought she had put the receipt in the bag, but when I checked, it wasn't there. I hate getting ripped off, and I tried calling them, but no one answered. I am NOT cheap, but it's the principle. read more

Wendy's - Credit card transaction. - Fast Food Near Me - Orange, California

This wendys is cool I always fo through the drive tru ive never had issues they always include all ur items compared to other fast food restaurants u gotta check ur bag like del taco they are notorious for missing items u purchased wendys is always on point which is a big plus trust me not cool when u missing stuff cause if u drove off u r stuck with either going back and ur food gets cold and u waste time and the gas u waste or dont go back and stay craving whatever it is ur missing plus whatever u paid for it either way is a loose loose situation. Thats why when u come across a professional restaurant u gotta shout them out and also the workers from this location are pretty cool. read more

Saw them advertising a new Frosty Fusion. Went in ordered a Frosty Fusion. Waited a little long but I thought the Fusion might take some more efffort more work or something. They call my order and I get a cup of plain vanilla frosty. I ask is this a Frosty Fusion? The lady who took my order says it says vanilla frosty. Lady if that is what I ordered why would I be upset standing here asking questions. Clearly this is not what I ordered. She does not gaf and says nothing. I walk away. The young man who handed me my order asks if I still wanted it. It being what I ordered. Obviously I do but I already waited 20 minutes for you to fill a cup with vanilla soft serve. I will cite him asking as the reason this is 2 instead of 1 stars. Thanks guy you tried I would recommend as part of training to be aware of items advertised in big posters on your walls. So when someone orders it, you actually have an idea. You may be like you could've just let the guy replace it.. No writing this review is more cathartic than any Frosty Fusion Ima do my own thang - Miles Morales read more

I generally give these places the benefit of the doubt but, this restaurant SUCKS! Nicol, the manager has the people skills of a rock. No smile, no energy and seemingly untrained in her job duties. 18 minutes for a chicken sandwich No "sorry for the wait", let me offer you some free fries. NOTHING! Avoid this place! It's dirty, unfriendly and super slow! read more

Greeting was great! All started with my order I was standing at the pick up order and people who ordered way after me was getting their order and finally approached a Young Lady forgot her name asking for my order, she look thru the bump terminal and was not able to locate my order apparently, I showed her my charge on my bank online transaction and they still not believing that I really ordered, no sense of urgency to resolve the issue, I finally said I need my order or my money back, after several minutes got my order, no apologies, horrible customer service, definitelly I won't coming back to this location. I wondering why it is rated with less than 3 stars. I barely complain but this time was more than enough to complain. read more

This has to be the worst Wendy's in the freaking world. I ordered a mobile order and they gave it to the wrong person so they told me to move forward and it took them 30 minutes to give me my food. I will literally never come here ever again, and when I complained to the owner, they never solved it. I had to reach out to them so many times just for the actual company to fix the problem so this franchise owner sucks this franchise franchise owner does not know how to run the business this franchise owner should consider doing something else. Literally do not go to this Wendy's. I do not care how poor you are please go get some McDonald's cause this Wendy's will literally fuck you up read more

Been coming here for 29 years. The service is worse now worse. Talked to adrianna told her about my Order 25.84 2 singles they had onions we ordered no onions said whats the order number i told her she took forever and then said come back when i came back today it was 25 minutes plus the 3 rd degree of who did i talk to what time. While i am holding the receipt in my hands how about get the order right say i am sorry and give me the order . Ive been coming here forever.after making me Wait 25 minutes asked me to come back after 4? read more

Wendy's - This is my receipt Laurence please talk to your staff your loosing a good customer. 7149175617 - Fast Food Near Me - Orange, California

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All a guy wants is an Orange Dreamsicle Frosty. Is that too much to ask? The cashier told me they're out of that. I was told to "follow my dreams"icles as a kid, but was met with "disappointment"icles as an adult. Okay, that's fine. I'm sure tons of people wanted to have an Orange Dreamsicle Frosty in the beginning of a Monday, which is why they ran out. I end up coming back through the drive thru since I decided to look at the menu on my phone before driving away. Now all a guy wants is Crispy Panko Fish Sandwich. But you're telling me that you no longer serve that as the menu is literally suggesting me to try the Crispy Panko Fish? I guess tons of people also want to start off their day with Crisy Panko Fish. I was almost ready for them to tell me that they're out of everything on the menu as I order them one-by-one, but they actually had a Spicy Chicken Sandwich, which I ordered to justify my wait in line. It looks like the employees wanted to be anywhere else but there. Can't blame them, though. Who wants to spend hours at a Wendy's on a Monday, ya feel? But even I don't want to be there as a customer after that experience. Please make sure you have enough inventory of whatever you are advertising! read more

Wendy's - Expectation: Crispy Panko Fish Sandwich with Orange Dreamsicle Frosty. Reality: Spicy Chicken Sandwich. - Fast Food Near Me - Orange, California

Took them forever to get me my order. Takes away the "fast" out of the equation. They send you to park and then proceed to forget about you. Take your hard earned money and save it or eat somewhere else. read more

I had a very disappointing experience at this Wendy's. The employee working the drive-thru was extremely unprofessional and refused to give me her name when I asked. On top of that, as soon as the window opened, there was a very strong odor of alcohol coming from inside the restaurant definitely not what you want to smell when you're picking up food. I don't usually leave reviews, but this was concerning enough that it felt worth mentioning. Management really needs to step in, because the service and environment here were completely unacceptable. read more

Howly cow! What a bunch of CRYBABIES! I always come here when I'm craving a Baconator and it's always on point and made fresh to order. The patties are generous (I always make it a triple) and today I decided to try their chicken tenders. They seriously give Cane's a run for their money! I granted they are a little smaller but I don't come to a burger spot for chicken (it's called LOGIC). As far as all the bitching and moaning from other comments about the prices, EVERY fast food place has upped all their prices! Wendy's, In-N-Out and Fatburger will always be my go -to's for fast food burgers. The evening staff here are always courteous and attentive. Yeah, the place isn't spic & span but 1. The guy ar the counter did come out to wipe down tables once he was free from the register and 2. I've seen A LOT worse at other places *cough*cough* POLLO LOCO! ...anyways, people need to get a grip and stop expecting gourmet 5 star Michelin cuisine at a fast food joint. Either get a grip or stay home and eat your instant ramen with flaming hot Cheetos! read more

Came to Wendys in the drive thru at 4:18 I order 1 Combo nothing to big with some chicken nuggets,they told me to pull over because it was gonna take a while and I was okay that's cool u know waited for 30 mins n no one took my food out side,went and ask for a refund cuz that was soo long of a wait for a "fast food".the shift lead Was really rude she was like why do u need a refund for and she was blaming the mistake on a teenager,like come on but yea it was a bad experience they did offered me to replace my mean but I was gonna wait for another 10 mins what a joke it's not like I'm begging for free food all im asking for my food to b on time n to be warm how hard is that to get right? read more

Wendy's - Fast Food Near Me - Orange, California

The food was great, never really have been disappointed with Wendy's food. Service was normal not amazing but good. And the place looked cleaned up and tidy. Overall it satisfied my craving. read more

This place is so slow The staff don't seem to care Food always takes forever Not sure if they are understaffed or they are just confused at their jobs or lack the training But I would skip this Wendy's and go somewhere else read more

They need to do some math addition testing before hiring because my 4 pc chicken nuggets only came with 3 nuggets.

Oh my! I have been to two different Wendy's and they have both been bad. I ordered a kids meal, plain hamburger and a regular hamburger with no Onion or tomatoes. The kid taking the orders was so darn slow. Two people ahead of me and it took 15 minutes for me to Get to the truck my if the line. My order arrived fairly quickly. I got in my car and my kid took his burger and tried to eat it. It had cheese smothers on sauces. Ordered a burger plain. He would not eat. I tried his fries and they were soft and mushyI Opened mine up and it looked like chicken strips on a bun with onion and tomatoes. I took it back and just asked for my money back. It was such a waste of time. I won't be back. read more

I see why this location has low stars. I went thru the drive thru last night and ordered the Asiago Ranch Chicken sandwich combo. The lettuce was little and all white and hard. The bacon was shriveled up, and the fries were soggy. Since it was late, I didn't wanna go back. I didn't enjoy the food, didn't eat it all, and wasted my money. On the up side, the restaurant was clean and the guy who helped me was nice. Also, I forgot to take a pic of my food but I'll tell you, it was sad looking. read more

We went there for lunch and I will say the place was super clean!! We walked in and ordered our meal real quick. The service at the front was quick and our food came out quickly. You cant go wrong with anything you order here because its affordable. I got the big kids meal for $6.00. I got a chicken sandwich, nuggets with fries and a drink! Its super nice to enjoy lunch when you are trying to be on a steady budget! read more

Wendy's - a tray of fries and a drink - Fast Food Near Me - Orange, California

The place is quite clean. I like the fries and chicken nuggets. The food comes out quick. I like that they have a 1000 flavor soda machine read more

Wendy's - Biggie - Fast Food Near Me - Orange, California

This is the funniest craziest thing I've ever heard, we buy $87 worth of food from DoorDash from this Wendy's.. we get the food and we're missing multiple items. Call the store 6 times and some girl finally answers. I told her that we're missing stuff. SHE TELLS ME 'we weigh the bags and if the weight is correct we give it to the delivery driver' I swear to god this lady told me they weigh their bags to make sure they're correct. If they're correct why am I calling about missing items? How is 1 large fry so filled it's over flowed but the other one is barely half way full. The owner is this location needs to fire every single person in that place and hire people who give a F. read more

Terrible Service. Incredibly slow and never get the order correct. I'm always waiting 30 plus minutes in the front of the restaurant from the drive thru. No stars would be best. read more

When I walked in, I wasnt greeted at all by any of the employees or the manger. I was stared up and down, as I walked inside the store. The food as somewhat fast and gotten it under 5 minutes, pretty strange not gonna lie. When Ive opened my meal at home all of it was fucking cold. no wonder it took less than 5 minutes. read more

I wanted a quick grilled chicken sandwich, and was pressed for time. I stopped into this Wendy's and the service was great. Sandwich was good. The chicken was big and the bun was soft, but the chicken tasted engineered. Guess that's with most or all fast food grilled chicken. The best places are the mom and pop burger joints for chicken. Anyhow, it was a good lunch and this Wendy's is clean and modern inside. read more

Wendy's - Grilled chicken sandwich add cheese - Fast Food Near Me - Orange, California

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They gave me classic chicken nuggets with spicy Buffalo sauce, I asked for spicy chicken nuggets with buffalo sauce not classic chicken nuggets. I love the ranch. read more

Wendy's - Buffalo saucy nuggets and ranch - Fast Food Near Me - Orange, California

The staff is lousy , I ordered 2 for$3 and got the wrong combo it takes forever to fill the order . I was checking an interview done next to me She was in and out of the interview the guy kept waiting for her to finish her phone call. Regarding my egg and cheese biscuit I felt the egg shells while eating . I would never go to Wendy's I regret coming here. read more

Wendy's - a man and a woman sitting at a table - Fast Food Near Me - Orange, California

I came to the drive thru at 4:44 Pm and i asked for nuggets and they told me they were out of nuggets. Don't come to this location!

Wendy's reminded me of Chow hall at Theo Lacy Prison. At least Theo Lacy there's a crew that cleans up after each meal. This place is first hand experience of how a jail cell looks like. Save your money, buy some groceries and find a recipe on YouTube, if the floors look like this, imagine how the kitchen is and who's preparing your food. Never come here unless you like being inside a slum. It's a disgrace to look at a fast food restaurant like this with so much gunk on the floor. read more

Wendy's - . - Fast Food Near Me - Orange, California

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They take way too long in the store ordering at the counter. They do not have a dedicated person taking orders. I waited 15 minutes to be greeted and served! The food was terrible the biggie meal deal as the chicken patty was raw on the inside. When I went to complain the manager laughed in my face and refused to remake it! I couldn't even believe that! Not eating here again! read more

Would recommend if you have a deal, a huge fan of spongebob for their combos, or forgot that there's in and out right down the street. Workers were kind and were handling large volume of customers during lunch time. When using the app for the rewards, make sure you select the correct option to use it. read more

Wendy's - Fast Food Near Me - Orange, California

I ordered a large chili .... That's it. I ordered it thru Uber eats and I waited at the counter for 30 MINUTES. Absolutely awful service.

Was an uber driver and they do not let you go through the drive thru to pick up and order, the Stagg was very rude when I had asked about the order that I was picking up they would not give me an answer if the order was done or not they said I had to come into the lobby to pick up the order. When inside the Uber app, it stated that I could go through the drive thru. Every time I come here, I always have an issue with something missing items, wrong order, wrong sizes. The food is good, which is why the one star but the people here are not great to deal with. One time, we had also ordered just strawberry shakes. When we got to the window, they were trying to charge us $20, and we were like, what for? And they told us that we had ordered food and we were like no we didn't and they kept arguing with us. In the end, we got our strawberry shakes and no food. read more

Asked for extra BBQ sauce and my bag had NO BBQ sauce. :( What a disappointment and I didn't discover it until I was already at work. read more

Wendy's - Asked for extra BBQ sauce, and I got NO BBQ sauce :( - Fast Food Near Me - Orange, California

Ordered a Dave's combo no cheese no mayo, got home and it was only cheese and mayo, drove back to the store and nicely explained I want NO mayo and cheese. They give me back a burger with ONLY MAYO. It's annoying to have your order messed up, but to drive back explain the issue, and NOT be a butthead about it. just to have what feels like either the lowest IQ or most spiteful replacement. I gave the damn sandwhich to a homeless gentleman and bought my sandwhich again, keeping the receipt this time. I'm sorry but holy cow guys, get it together. 3rd times the charm I guess, check your sandwiches before you leave, and keep your receipt. read more

Wendy's - Receipt for the 2nd purchase and 3rd attempt at getting the correct order. - Fast Food Near Me - Orange, California

They make you pay then wait on the side.... of course it will take forever and of course they will forget anything you asked for. Manager sucks. Worker sucks. And they wonder why people stop coming read more