I try not to review fast food often but, when a place stands-out, I will. Unfortunately, this Arby's location stood-out in all the wrong ways. First off, as fast food goes, I like Arby's. Many of their items are meh, but there are others that fit the bill. The problem with this store is that it's really poorly run, almost to the point one wonders if it's even a real Arby's. I used the app, which I'll do anytime a brand has one. Apps allow for some customization, and minimize mistakes which can occur in other order methods. I placed my order and, given the choice, went with the drive-thru pick-up option. I got to the restaurant and, surprise, they don't even have a drive-thru! I went inside to pick-up my order and encountered a staff that clearly didn't want to be bothered. I was finally given some attention and received my order. I looked inside the bag and saw the sauces I ordered to accompany my meal weren't there. When I inquired about this, I was told, brusquely, "I give you one!" I was then given what appeared to be barbecue sauce is a generic container; not the Arby's-branded packet all other locations provide. I would be surprised if this was some off-brand product purchased by that location's operators in bulk. My recommendation? If you like Arby's, continue to. Just avoid this substandard location. It has a depressing atmosphere in every way. read more

This was my first time visiting Arby's, and unfortunately, it wasn't a great experience. I ordered the classic roast beef, and it looked nothing like the picture shown. It was more like a kid-sized sandwich, with no mayo and no cheese, which was disappointing. I also ordered the tater triangles, and they tasted like the oil hadn't been changed in a while. They were very greasy and left an unpleasant greasy aftertaste. Now I understand why I don't see many people ordering here. On a positive note, my daughter ordered the cheese sticks and a chicken sandwich, and her meal was very good. The only thing I would suggest is providing more marinara sauce with the cheese sticks. Overall, mixed experience, but my order definitely missed the mark. read more

Its been YEARS since ive been here. I was craving a roast beef sandwich and potato cakes. Everything was fantastic! Its gotten quite costly over the years, but I don't eat it often. I ordered a half pound sandwich regular sized combo and a double meat roast beef sandwich (took that one to go) and it was about $30. Yikes! But it was delicious. The service was great and it was busy during lunch hour on a Friday. I try not to eat this often, but it is one of my favorite fast food sandwiches. The potato cakes were as good as ever, my sandwich had a ton of meat, and the arbys sauce is fabulous. read more

Arby's - Half pound sandwich with potato cakes - Fast Food Near Me - Anaheim, California

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Picked up my order in person. Person at the front was kind when verifying my online order. Overall, quiet place and clean. Good place to sit down with friends or place to study if you need somewhere quiet. I got the double cheese burger and it looked just like the photo. Food was hot and very yummy. Haven't been to Arby's since I was 6 and it didn't disappoint. read more

Arby's - Double Big Cheesy Bacon Burger - Fast Food Near Me - Anaheim, California

Our favorite local Arby's. The staff are very nice and the place is very clean. We got mix n match 2 roast beef $9. The curly fries are always fresh and crispy. It is a nice place to eat. This corner also has Baskin Robbins, Ross, DD discount etc. read more

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They changed owners ?! They must have. Didn't see the same people there, only the man cooking. I ordered two roast beef sandwiches and when I got home I gave the bag to my grandparents and they looked at me and said we can't eat this. It's been fried and looks like a slimy fried chicken sandwich with lots of mayo. They're allergic to fish so they threw the sandwiches in the trashcan. I felt so bad. $10 for nothing! Totally not what I ordered and the bag smelled fishy. My car still smells I will never return to this Arby's ! They changed owners I believe and the food/service is not the same. read more

The customer service at this location is exceptional! From the moment I walked in and asked if they are closing now since I had 10 mins to spare. Even though it was almost closing time, I was still greeted with warm smiles and a welcoming attitude that instantly makes you feel appreciated. Their dedication to making sure each guest has a pleasant experience truly stands out. Whether you're dining in or ordering to go, the service is consistently friendly. It's clear that customer satisfaction is their top priority! Food is alright since it's my husband's favorite. Ambiance is clean Although, minus a star since they forgot 2 classic Arby sandwiches.... Overall, would definitely come back for the excellent service! Thank you!!! read more

I don't usually eat at Arby's, but pregnancy cravings don't play fair--and after seeing a commercial, I just had to try it. I placed a pickup order through the app, but when I arrived, it wasn't ready. The employee at the counter looked both irritated and confused, handed me a cup and told me to serve myself--despite the app already asking for my drink choice. When I asked for BBQ and ranch sauce, you'd think I requested a five-course meal. The attitude was... memorable. Unfortunately, the chicken tenders lacked flavor, and somehow the ranch did too--how does ranch not taste like ranch? Safe to say this craving won't be bringing me back. Just thought I'd share my experience--because if a pregnant woman walks away from food unimpressed, that says a lot. read more

Arby's is a fast food place we go to when we can't figure out what to eat. We came to the one on Katella and Euclid to eat and the was god like always. However, they have this new drink Blueberry Lemonade that is very good and I would recommend to get it while it lasts as it may be a seasonal drink. Lastly, for some reason this Arby's has to really control the soda dispensing station. They turn it off and on for some reason and you to ask to refill your drinks. Not sure what that is, what it was weird watching it. read more

They close when ever they want I had stoped by earlier in the day and asked at what time they closed and the lead told me that they closed at 10pm I stop by at 9:30 and the guy there is like we're closed I told them I had asked earlier in the day and they were like yeah they don't know terrible service all the shift leads should know at what time you guys open & close specially if your took off your closing hours from the door and windows read more

I am lost for words, the customer service was amazing! Richard was so attentive and friendly. I got a turkey club sandwich, a chicken slider and Mac and cheese. As soon as you order they make it fresh for you. They were very fast and friendly. The restaurant is really clean and very well maintained. I will definitely be back, Richard also gave us some pies on the house. Thank you again Richard for everything you do, God bless you. read more

Worst customer service in the evening. Hung up on me TWICE and was so rude when answering my question . Ugh -10/10

Love this Arby's. Always clean. Staff are friendly and the roast beef and buns are always fresh

I was very impressed when I walked into the restaurant. Everything was clean and organized. The manager, Richard, had a great attitude and went out of his way to make everyone happy. The minute you walk into the restaurant, you have a great feeling. The food was great. They had decent prices as well. I feel that when the fast food place doesn't have a drive, through you feel like they care about you more. GREAT JOB !!! I enjoyed it a lot read more

This is the only Arby's in all of Orange County that does not accept mobile orders through the app. They aren't even listed in the Arby's app so you wouldn't even know this location existed. With how expensive fast food is these days, the apps really help you with savings and because this location chooses to not participate, you'll be spending close to $20.00 on a combo here. Nothing to see here, keep it moving to another Arby's! read more

I came for the crispy fish sandwich. It's delicious. They only serve it once a year for a short period. Sorry, there's no photo because I ate it. read more

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This is one of the best Arby's left In the area has potato cakes still And they cook to order fresh! But from other reviews bring a Drink with you no beer! read more

Horrible service and rude staff, I am a pregnant customer that went there to place an order but needed to use bathroom fist and the lady treated me horrible and made me not want to buy anything anymore I just got a drink cause I really needed to use to restroom since I'm pregnant and can't hold it but didn't spend any of my money on food anymore read more

My family and I have been coming to this Arby's for several years. Every visit, the manager and his staff have been courteous, and they have maintained the restaurant clean and organized. More importantly, they have been consistent in making delicious sandwiches. We will keep coming back! read more

Arby's - Fast Food Near Me - Anaheim, California

... They got my order charge for everything, and the woman at the register was downright rude... Though they got my order wrong, when I asked to refill my lemonade she said no refills even though I had been charged extra for classic lemonade... The ice machine didn't work you couldn't get refills on soda, no wonder there's only three people in the building at lunchtime! Good luck Arbys if they're all like the one on katella in Anaheim, I doubt you'll be open much longer rude employees, and overpriced food, that doesn't even taste good isn't a good combination for a restaurant! I won't be back! You should at least replace the person at the register with somebody who's friendly and and more of a people person than this woman! And if you get my order wrong and I have to wait for my overcooked mozzarella sticks, then surely you could accommodate me with refilling my lemonade... I guess that's more than you can ask for it at Arbys! read more

Leaving my doctors office decided to stop in. Won't be back the french fries are so greasy I throw them out. You can tell they were cooked and over cooked. They literally were dripping grease. Sandwich was OK that's why they get 2 stars. Clean your grease machine. And don't let french fries just soak in Greece . totally disgusting read more

Arby's - You can tell these have been fried and refried or soaking in grease. Totally gross - Fast Food Near Me - Anaheim, California

The customer service was awful. I didn't want to pay using my app. I left. Don't eat there.

I love Arby's don't get me wrong but when my French dip sandwich is 1/4 meat short they be stingy at this place check your sandwiches before you leave read more

First let me say, this place has the best service of any fast food restaurant I've ever been to. From what I understand this is a long time family owned location and the pride in ownership shows. The food is always fresh and at today's prices, I still consider it to be a pretty good value. My go to is always the Turkey Bacon Ranch sandwich. They use thick cut bacon and the bread is always soft and fresh. Also, you can't go wrong with curly fries! read more

This review is for the older male & female cashiers (both were Asian). I ordered a beef cheddar combo and a side of beef cheddar sandwich. After I was charged $19, I noticed their special of the day sign that read, "2 beef cheddars for $7.50" When I inquired if I can get that deal instead, because it would have saved me a lot of money, the male and female both responded, "you said combo, not the special." First off, aren't you supposed to be the ones that could've mentioned the special, if you knew that was basically what I was ordering? Second, for both of them to get defensive and faulting me for not mentioning the special- tells me they may be the owners of this location. I would never come back to a place that has money-hungry, deceitful, rude employees. I am Asian myself, so this is not a discriminatory review- strictly based on how they treated me. read more

I placed an order online and came in when I was told to! When I walked in, the worker was in a chair on her phone and didn't even realize that my order came. Waited an extra 20 minutes because nothing was done. Not okay. read more

Okay place, okay food, but they don't accept mobile orders. It means no discounts from the app (I had 50% off). Also, they are besieged by homeless people, so you can only ask to open bathroom with a key hanging on a weird relay race baton ‍ read more

I ordered a drink and had to ask the manager to *turn on the fountain drink* dispensor. When my child went to get a refill on his drink he had to ask the front counter to turn it back on. That's ridiculous. Apparently they have a switch by the cash register to turn on/off the drink dispensor. read more

I came in just a few minutes shy of closing. I know that's such a douchie move--I truly wasn't aware of the time! I just came from work and I was tired and hungry. The Starbucks next door were out of what I ordered. I walked into Arby's and noticed they were already closing but they let me order!! I am so truly grateful for their kindness. They looked just as tired as me but they were all so kind. Thank you, thank you!! I'll definitely be back. read more

The food is always good service is great and the store is alway very clean every time I've been coming here for the last 11 years

Deli meat is sliced when ordered, curly fries are fried when ordered and the soda is poppin

I will always eat at Arby's everything is always so fresh. Bacon turkey club deluxe. With Mayo and tomatoes and onions. read more

Arby's - Turkey club deluxe with bacon Mayo lettuce onions and tomatoes. With seasoned curly fries. - Fast Food Near Me - Anaheim, California

Love the roast beef sandwiches with both the horsey and Arby sauce. Oh yum! Look for specials on their windows. Currently 2 beef and cheddar for $7.00. read more

I cant knock the service here...top notch. But if any other fast foot place served curly fries, Arby's would be out of business, it is the only defense anyone has when u say "I don't like arbys." I've tried to like this place but it pretty much just works as an unhealthy laxative. read more

Without a doubt the best Arby's! I wanted to give 5 stars but they play the music in the restaurant so LOUD you can't enjoy your meal or carry on a conversation with the person your with. read more

I've been to this Arby's many times. They are always fast and professional. I mean, it's Arby's. Lol My go to are the Beef n Cheddars with the roast beef sandwiches. read more

Arbys is probably my favorite of all the big fast food chains. Its a different vibe and the choices blow away the big burger joints. I dig the Meats. I've always loved the roast beef and beef and cheddar sammys. https://www.yelp.com/biz_photos/arbys-anaheim-2?select=Z_BSrMcBqSZB4M6NN0823g https://www.yelp.com/biz_photos/arbys-anaheim-2?select=63ULiijmS7NkqCbIuuVSYA https://www.yelp.com/biz_photos/arbys-anaheim-2?select=f3CGroUcyn0CJPxt2TwXyQ This location is often vacant so I like it more as I don't have to wait long to get my food. The roast beef is always on point. I get the triple roast beef. The meat is savory and tender. https://www.yelp.com/biz_photos/arbys-anaheim-2?select=Pr8vBXd8wqI_I_-hd0tzGQ I love the curley fries. Dip em in a 80/20 Arbys sauce and ketchup yum! https://www.yelp.com/biz_photos/arbys-anaheim-2?select=wVXk0yEKZ45vjFVVostT_g The brisket Sammy is pretty tasty but sometimes is a bit fatty. https://www.yelp.com/biz_photos/arbys-anaheim-2?select=oBkL2OfFW0ShHamzfBFKAA Still a scrumptious sandwich. https://www.yelp.com/biz_photos/arbys-orange?select=X_qk4sDaWJIP7QzW84FxXQ This Arbys resto is clean and the staff is cool. I'll be back read more

Tastes just like they did in the 70's! The classic was delicious and full of tasty Roast Beef! Add the Horsey sauce and the Arby sauce and you have a winner!!!! read more

Arby's used to be one of my favorite restaurants to go to. There used to be one in my city but it closed down a couple of years ago and it got replaced with a Dunkin' Donuts. So coming here was supposed to be more of a memorable experience for me or at least I thought it would be. I have kept bugging my husband about coming to Arby's , I found there was one by Disneyland ,we started coming to Disneyland regularly since January since we have season passes. Sometimes we come out for lunch and I had not eaten Arby's for a while and I was REALLY excited but it didn't meet expectations. I guess maybe I'm just old school! I didn't like that this location it looked like a subway. It was only a half restaurant type. It was right next to a nail salon and a baskin robins. I'm just used to Arby's being it's own restaurant. The location was clean and empty like always. But the customer service was more like a Burger King. The cashier was like whatever's. He was just waiting fo us to order , he did not greet us. I ended up ordering the 2 roast beef for 6$. And I got my daughter the chicken tenders meal with curly fries. My order came out to about 13$, which is a bit more expensive than it used to be. I miss the 5 for $5 but I really wanted it. The door was opened and the lobby was smelling like cigarette I think someone outside was smoking. We tried to get away from the smell as far as possible. So the meal was kind of expensive and to top it off they charge you 88cents for the Au jus sauce that you use to dip your roast beef. ( used to be free before ) I feel that it should be included with your sandwich. But I had to get one since it's a must to eat it with your roast beef sandwich. The meal came out and I was excited the sandwich was how I pictured it. The only disappointment was the curly fries. They gave me the left overs. They were burnt and not fresh. There was no drive thru but they can at least have fresh fries for us. I will come back just for the sandwich but not to eat in. And there was no bell! read more

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I love Arby's there buffalo chicken sandwich is amazing the person who assisted me was also amazing and very suggestive on what I would want the restroom was very even the manager was nice and overall I'm going to come again read more