Everything's fresh! Including the 100's of fruit flies. Enjoy. Had to leave before I caught a disease.

$8 meal was banging , good service and clean . The drink machine was incredible. The lady walked my GF through the menu

awful service. walked in with an empty dining room and the boy and woman completely ignored us. no greeting, no order taken. ignored us until we left read more

Came here twice. Plenty of parking. App was straight forward to use. First time, I got the Bourbon Bacon Cheeseburger Triple and Big bacon cheddar cheeseburger triple. Naturally, both of the burgers came smaller and has less ingredients than how they looked on advertisements (see pictures). Since they are similar price anyways, I would recommend the Big bacon cheddar cheeseburger triple. It has the cheddar buns and a pretty good cheddar sauce, which for the same amount, was more flavorful than the bourbon sauce in my opinion. Only significant difference with the Bourbon Bacon Cheeseburger Triple is that it doesn't have the cheddar on the bun and it has the "bourbon bacon sauce". For both, they skimped out on the sauces and bacon and crispy onions (compared to advertised pictures). Inflation is real. Second time, I got the 10-piece spicy chicken nuggets with bbq sauce and a double stack adding lettuce and tomato with no additional cost. Spicy nuggets was great with the bbq sauce. The spice compliments with the bbq sauce very well. Chicken was also cooked as nice as it gets for fast food. The double stack like their other burgers were undersized compared to the ads. i don't know why I am still surprised by this at this point. Another note is depending on when you go for food, the service will be different. First time I went I got the food fast. Second time, they forgot my order and had to ask me what I got. For an established chain restaurant, you'd think they perfected their system by now. Their main counter was so disorganized the second time I went and the worker had to constantly see which bag was which order. Anyways, that's fast food for ya. read more

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They messed up my order, when I asked the guy to fix it. He laughed in my face. Was still laughing as I walked out the door. Absolutely unacceptable. That's customer service huh? read more

The workers are quite lazy and are sometimes rude. The food also comes out cold all the time and sometimes even comes with very little sauce. Me and my mom ordered 6 burgers today for our family, and when we started eating them, We noticed there was very little mayonnaise and the burgers was cold. They said they were out of lime coke which yeah I understand they run out and I'm not bratty about that, but I couldn't help but notice they seemed just too lazy to refill the machine. read more

Hot and tasty food! Nice staff! Got a nice surprise for making a one dollar donation to their current charity- a book for 5 free frosties! Give a little and you never what you may receive!! read more

Just chat GPTd this and I like to add some comments on THIS particular Wendy's, I lived in Chicago for a few years they're everywhere. I've eaten at a lot...any whosen. Here it goes Wendy's is known for its tasty and affordable fast food options. Many customers enjoy their signature square burgers, fresh ingredients, and their wide range of menu items. The restaurant is often praised for its flavorful Frosty desserts and its unique selection of dipping sauces. Overall, Wendy's is a popular choice for a quick and satisfying meal. 1) tasty - YES. The JBC and chicken sandwich on pretzel roll are phenom. The burgers are fresher than the Wendy's by Harlem and Higgins in Chicago. 2) affordable - USED TO BE. Lol I'm joking Wendy's has the best prices on the fast foot. 3) fresh ingredients - YES!!!!! They get their lettuce onion and tomato from Sudbury Fresh Farms. (Did a review on them too beat tomato's) 4) wide range of menu items - ask the cashier for the secret menu, it's sweet when they say it so fast. 5) frostys - I'm not a fan of any to be honest. 6) unique dipping sauces - this one pssst (secret) has a truffle aioli 7) def satisfying. read more

Ordered food for my daughter. I got her a Frosty and chicken nuggets. I was handed a bag with the nuggets, and the guy started handing me drinks I did not order. I told him I did not order them (I know you have to throw them out if another person touches them) and that I got a small Frosty. He came back again and asked what I got. I told him a small Frosty for the second time. Next time I will lie and say a large; at least my daughter would be happy!!! read more

So good you guys have to try the chilly That they have it is good the person Is so nice and my order was right read more

Wendy's - Burgers Near Me - Marlborough, Massachusetts

Had the worst burger i've ever had at wendy's. I ordered a baconator and got a double cheeseburger with one piece of bacon. It was so greasy there was no possible way to eat it. There were six people at the driveing window with none of them working. They seem bothered that I even ordered food. I would suggest you go anywhere else. read more

Didn't get 10 nuggets got 8, cold fries that were small inside a large container, but the chili burnt the roof of my mouth. Terrible quality control, 2nd time in a row. Not going again read more

Wendy's - Large cold fries - Burgers Near Me - Marlborough, Massachusetts

When your strongest thing going for you is that you're just a little bit better than McDonald's, that's not really much to brag about. Wendy's is just eh, your money is much better spent at a Burger King if you still want fast food but at a better quality. Wendy's is just a glorified McDonald's but who actually has ice cream lol read more

It's Wendy's food. So you get what you get. But 4 stars for seating options. Tables and booths. But also "counter" seating along the windows and some comfy lounge seating. With the free wifi, and the lounge seating, makes a decent make shift office if you are not in the mood for coffee. read more

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This Wendy's is pretty much the only one in the area unless you want to drive to Westborough. Drive through is conveniently blocking parking spots and always runs into the road. I wouldn't call the people inside too friendly either. I ordered a crispy chicken sandwich and received a chicken sandwich smothered in mayonnaise with a small shred of lettuce. No tomato?! I won't be back! read more

Wendy's - Chicken sandwich with a sliver of lettuce - Burgers Near Me - Marlborough, Massachusetts

Very fast service here, really clean inside. No issues at all. I got the Asiago Chicken Sandwich Meal. It wasn't terribly busy during the Monday lunch rush but I was able to go inside and order within 5 minutes my food was ready, and seated myself at a table. It was actually quite quiet here which was nice. Would come back if in the area. read more

While traveling home on Easter we needed to find a place to eat so we decided to stop at this Wendy's. What a horrible choice we made. When we walked in, our choice seem promising due to the fact that this Wendy's is really nice and remodeling. This fleeting thought was soon to change. When we enter the restaurant we were the only ones inside. We stood at the counter for legitimately 5 minutes until someone finally came to take our order. When we were finally able to order some of the items we wanted we couldn't get because they weren't prepared. One example of this was that they had no baked potatoes. They said that they had run out and it would be half an hour because they were in the oven. This in itself was not the issue. We ended up ordering two burgers, chicken nuggets, and french fries which took another 5 minutes to get . The burgers and chicken nuggets tasted dehydrated, and the French fries tasted as though they had been fried in old oil. The final issue was that as we were waiting we could see into the kitchen and I have to say that it was a mess. There was trash and food scraps everywhere which idid not help our appetite. read more

Wendy's - Pick up counter - Burgers Near Me - Marlborough, Massachusetts

Have been back a couple times and they have been much better and consistent. Maybe they fired the bad workers .. lol

Terrible customer service and totally unresponsive to our concerns and situation. Don't try ordering through their Wendy's mobile app. We ordered food for delivery, paid Wendy's for the food order through the app and the food was never delivered. Now nobody will take responsibility for the problem and we remain without both the money and the food. Do not, I repeat, Do not order through the Wendy's mobile app. read more

I wish I would of remembered the name of the lady that gave me great customer service. She was blonde or light brown, thin, and extremely sweet. During this covid time it's hard to find businesses open (Starbucks nearby) and she was willing to assist me. (I didn't have a car for the drive-thru). Yea so thanks Wendy's for serving me on a hot day! read more

Recently remodeled Clean, bright Food reminds me of Wendy's in the past, fresh and appetizing. A big improvement over most of my recent experiences with this chain. Large but somewhat inexperienced staff. Service a bit slower than what I expected. read more

Wendy's - Counter not your typical fast food set up - Burgers Near Me - Marlborough, Massachusetts

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I love burgers and Wendy's is always one of my top choices for a quick burger. I would like to say that the experience at this establishment was positive, but unfortunately like so many of the other fast food places in this area it was not so good. The other evening I had a hankering for a burger so I decided to run to Wendy's to satisfy my craving. The counter person was quick and efficient but it seem to take a long time for them to make my order. I am not sure if it is normal for all prep workers to wear gloves but it is something that I appreciate. I mean no one likes their food to be handle with dirty hands and risk being exposed to who knows what so it was nice to see the lady using gloves but the reason I rated this one so low was that the lady proceed to stick her hands, which were covered with her gloves, into the trash and then go back to making sandwiches. Seriously! I mean she did see me when she did this and unfortunately she was making my order. Needless to say, the food ended up in the garbage and I went to Five Guys. 1) Customer service- 3 stars 2 ) Timeliness- 3 Stars 3) Facility cleanliness - 2 Stars 4) Hygienic practices - 0 Stars 5) Pricing - Downright expensive since I could not bring myself to eat what I paid for after observing the lady putting her hands into the trash bin and then make my food immediately after without changing her gloves. Fast food establishments on the west side of 495 in Marlborough are just downright disappointing with the exception of Five Guys and Chick-fil-a. read more

Night crew needs to learn some customer service and answer proper when taking orders. Then while waiting for my food heard them clear as day swearing and saying"suck my dick nigga" like wtf unacceptable! read more

States that their drive thru is open until 1am weekdays but they don't answer the drive thru at 12:40am. The McDonald's across the street is better and truly open 24 hours. read more

So Michele who closed Sunday 9/25 thought it was appropriate at 12:40 a.m. to serve a customer a grilled chicken pecan salad with this on it. Thinking it would go unnoticed? Clearly in a rush to close before 1:00 a.m. because she kept telling the person in line in front of me all the stuff they didn't have because they were closing soon and then cackling like a sea hag. I wouldn't feed this to my dog. This is how Wendy's employees treat their pain customers giving them food unfit for dogs. The service is slow & Wendy's is disgusting. Clearly a reflection of the owner of this establishment and the management allowing this type of behavior. Go across the street to Chick-fil-A when it's open and for something late night go to McDonald's. There's a reason there's always a line around McDs at least the food is hot and freshly made. These are the type of people Wendy's has working for them. Not to mention I was told the chili is made out of the old burgers that sit in the greasy burger pan all day and at the end of the night it's thrown into their chili. read more

Not only did they renovate the restaurant, but the staff as well. It was previously managed by truly apathetic teens and early twenty something's. Now, adults are on staff and run a fairly tight ship. The menu has been revamped and the quality of the food has increased. This is a good value and it blows five guys away. read more

5 star for the staff and decor. 3 star for an overpriced salad with not much chicken.... too bad. Seriously - if you are that worried about your diet, order a plain salad and a grilled chicken sandwich and chuck the buns - you will have the "save your conscience" rabbit food AND enough protein. Pass on the dressings - they are terrible. Yep, 6.00+ salad - LOTS of lettuce (about 1/8 of a head) and smidgen of chicken... seriously. A head of iceberg lettuce is UNDER $2! :-( but my son's chicken sandwich was nice. I love frosty's so, that is another saving grace! read more

The quality of Wendy's has kind of been a rollercoaster ride since Dave Thomas died. So these places are hit or miss. This one is actually pretty good. The food is always hot, plenty of toppings and, thank God, the driver thru hasn't screwed up any of my orders yet. The place seems clean and the staff are competent, as fast food places go. So yeah, not much else to say. read more

Picked up a lemonade and cookies today! Friendly customer service and attentive staff. Really impressed with over all experience ! I will be back read more

I've been to this wendys a few times day times normally good but the night shift is always slow as hell. Normally there are just a few cars in line u wait about 5 minutes at the speaker before your order is taken then wait about 10 mins to get your food. The food some days is hot an fresh an others it not even warm. read more

this is fast food, i'm not going to set the bar high. but after arriving on a late flight and driving here, there were almost no options for food. they were one of few places still open and the menu has plenty of health options and it tastes like any other wendy's i've been to. the staff were friendly and service was quick. read more

Wendy's in general is great, and even though this specific one moves a little on the slow side, I still like it. Other than the occasional jaunt out here, I only visit the Marlborough area once per year for an event at the Royal Plaza Trade Center (which is in walking distance of here). I have stopped at this Wendy's at least a dozen times throughout the last ten years and since the remodel service has gotten better due to the overwhelming amount of people who come here all day every day. Being that Marlborough is a city, you'd think they would have more fast food restaurants, but no, this is the only Wendy's around, and the only competition nearby is McDonalds. Plus, with the altitude of major corporations and offices around this area, it's a given that at the lunch hour the drive thru line here is out of queue. Even though I shouldn't blast them, they do take a little long and don't seem to have the complete ordering system down pat like other places. On two instance now, have I spent at least ten minutes here, while some other fast food restaurants can be down within a minute or two (now those are the best!). Now, staff are usually friendly but also have a few things to work on. They NEVER give out receipts and sometimes even forget utensils. One time a few years ago, I had to pull into the Gulf Gas Station nearby to get a straw! I still like the food, and don't have an issue with this Wendy's overcharging (they seem to be on the cheaper end of fast food), but the service should improve to reach the amazing-ness of the Milford Wendy's and other fast food joints around. Overall though, it's a good and clean place to eat. Inside I haven't been in, but looking in from the drive through.... it looked very spiffy for a fast food place! 4 stars. read more

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We stopped in here for a quick lunch as we made our way down the highway. It is located across the street from a shopping center all by itself so I don't think it gets as much traffic as the Golden Arches in the shopping center. There is a traffic light at the corner so it's easy In and out. The food was as expected from this chain but it was nice and hot and as ordered. Inside the decor is updated in muted beiges and browns. read more

Sorry Wendy's I'm sure your burgers are great but I had the breakfast unwantinfgly because it was too early for lunch and I got the maple chicken croissant sandwich and EEWWW why would you put the fakest grossest tasting MAPLE SYRUP on CHICKEN AND BACON like that sweet flavor with stuff that's not supposed to be sweet was barf wretching gross. It was soooo gross!! And I ordered the frosteechino drink expecting it to be thick coffee frostee but it was literally the grossest coffee liquid no frostee anywhere drink with no sugar. The smell from this food was stinking up my car and making me nauseous so luckily I threw it in the gas station trash what a waste I should have gotten my money back but COVID thought not bother read more

Got to this place with only 15 min left. Tiny guy with glasses was working the drive thru and refused to take my order. Had a 5 minute conversation about how he wouldn't serve me food because I didn't have a car. I explained that I arrived via cab due to a late flight and just wanted a bite to eat. He just walked away and closed the window. All I wanted was to pay you for food during business hours. Don't see why I deserved rude service let alone lack thereof! read more

great deals on the app. great savings with top quality food. i had the $5. dave's double combo.plenty of food. at wendy's you get chilli instead of fries, no extra cost. read more

Tried to do a pick up order with the app but it made the drive through process take longer because 3 different workers yelled at me saying they didn't have the order. They eventually found it but I didn't get straws. I had hoped that using the app would help bypass the line but the opposite happened. First world problem I guess. read more

When I went to pull in I realized the parking space I was pulling into had a pile of concrete prices used at the end of parking spots to keep cars from driving forward . No orange cones or caution tape was around area , I would have taken my front end of vehicle off . All I can think is a plow guy dislodged these during winter but it's mid April and there not fixed ? . The rebar that held them in place is still there waiting to trip or impale someone. When we went in no one took our order for 12 minutes and when I informed the 70 year old manager about the hazard she said she was unaware and not to worry about it ? . Our food was not up to Wendy's usual standards . Just a mess , burgers covered in heavy mayo and thrown together . Soda machine had no ice , no ketchup plastic containers to pump ketchup into , dirty tables . Dave Thomas would be disappointed ! They only seemed to care about drive through not in store customers. I based on this experience I won't go back to a Wendy's . read more

Spend lunch with my wife today. Food was on point. Special thanks to Jen, cashier, cleaner, greeter and expo lady!!! She was excellent. Friendly and professional. She didn't skip a beat. I hope someone takes notice of hardworking people who make a restaurant shine. read more

WORST ! I was in a hotel at the Plaza and decided to go by foot to eat in the Wendy's located right beside the hotel, so I walked in the store to place a order and they said I had to go to the drive thru and I did by foot. There was about 8 employees in the store and no management at that time. They didn't serve me. So why did they allow me to come in and then ask me to go to drive thru? I felt awful. One thing for sure, this was my last time at this food chain. read more