Just got a cold paddy with melted cheese not sure how that can happen awful Fries were horrible also read more

Five Guys - Meat not cooked and very cold smh - Burgers Near Me - Framingham, Massachusetts

The food is always good/what you expect at five guys but the service at this particular location is awful. Often understaffed. The other night in an order for 3 people they messed up our shake order, gave us a plain cheeseburger (when we ordered a bacon cheeseburger with topping), and forgot the bacon when we had them redo it. We'll go to Natick or Milford from now on. read more

The oil was black ! The do not clean there lol my fires tasted disgusting I was given a refund for my fires which is good but they should not be serving people if that oil is disgustingly dirty . Stand up for your self! read more

Five Guys to me started the realization you can get a fast food consistency but with a better quality burger. Your are going to be waiting longer than a drive through, but you watch it made in front of you and the process you can tell is not just something nuked and slapped together. I am always a bigger fan of the fries than the burgers though. The bun usually gets crushed, and with so many other quality burger joints chaining out now, I usually don't look to Five Guys as my first choice. I will say I do like their fries more than most other places, but the side is never the reason I show up to a place in the first place. As Five Guys goes this location is fairly good. Pretty big and lots of seating room. Not many people were there the day I stopped in, but my meal was no more memorable than other times I've been to Five Guys. read more

Five Guys - Double bacon cheeseburger with the works - Burgers Near Me - Framingham, Massachusetts

Maybe they've read the complaints because the dining room and restroom were very clean, service was quick (even during a dinner rush hour), and the burgers and fries were typical 5-Guys great--especially for fast food. read more

Love their burgers! They have the best burgers and if you want to avoid the carbohydrates, they offer the no-bun option too. But who cares, I love the bun, toppings, sauces and everything here. Don't forget to grab the salted and roasted peanuts! Yum.. The service at this location was decent. I don't drink soda but I saw that they have a wide variety of options. If you are on keto, this is the best burger you can get (minus the bun, toppings and sauces of course lol). Enjoy! read more

I ordered food through Grubhub and never received my meal I went to FIVEGUYS and they said we sent the order out we are not responsible for me not receiving my order I'm was out $33 dollars told me I have to call grubhub and deal with them so I did not get my food I was so hungry and mad they still charged me and no food was delivered so I will never go to this place again customer service was inadequate and the language barrier was horrible I will make a video on TikTok so we can start boycotting fiveguys and grubhub oh yeah I was still hungry how dare you charge me food I never received they need a better policy and start taking pictures of food being delivered I gave a one because I can't post this complaint never never again how dare you fiveguys and grubhub dishonest employees read more

Workers are polite and efficient, I never wait in a long line and their fries are the best! We like to grab a few peanuts while we wait. For a fast burger that isn't the typical fast food garbage, you can't go wrong here. Unless you have a peanut allergy. Then you can go very wrong here... If not, I recommend lol. read more

This used to be decent. Now, it's dirty, and the people taking your order barely understand English.

While we were waiting for our meal, a man came in with a McDonald's bag and gave it to a woman working who proceeded to eat behind the counter and in return the man got two burgers wrapped in foil. If I bring in McDonald's do I get free burgers?? This happened on July 27th around 3:30p.m. read more

Just okay. Burgers weren't great. Prefer In-and-Out. Fries are mediocre. Free peanuts are nice. Won't be going again.

I like the food and everything but I'm amazed by how much the prices have increased. It seems like every time I go in (maybe every 6 months) the prices are higher and the French fry servings are definitely less. Otherwise, no real complaints. read more

I ordered a small fry. They didn't even bother to fill up the tiny cup! I'm going to Smash Burger before I even consider going here again! read more

Five Guys - a person holding a plate of french fries - Burgers Near Me - Framingham, Massachusetts

Food was made well, staff on the other hand was very rude and slow. Took 15 minutes to make a burger when I was the only one online. They were too busy chatting and made comments about me in Spanish, thinking I didn't understand. read more

Worse experience in a while .... when food finally ready it was good however the time to get a burger and fries was horrible. First it seemed no fries ready so burger sat.. then the grille was taken over by onions.. so no burgers. Finally after 20 minute wait I asked about my order and was told it was burnt and had to be redone..... Maybe if they told me I would have taken the overcooked one or at least be prepared read more

Why does the best tasting food have a million calories in it? I love this place. Well not the place, the food that comes from the place. Excellent burgers and shakes. The fries can be skipped. Best fast food in metro west. read more

Went there on a Wednesday evening, small line in front of me and a decently packed dining area. Only three employees were in sight (one expediting and working the register, one working the grill station, and the last working the fries and milkshakes) but they were all stellar. In particular the fries and milkshake guy was younger but he was darting around with such fervor it was great to see. My fries came out perfectly salted with a crispy exterior with a fluffy interior. I waited until I got home to have my burger and the steam got it a little mushy but it was still good nonetheless. I'm not sure if shifts are usually only three people during dinner time but these guys knocked it out of the park. Will definitely head back when I'm in the area. read more

There once was a place called Five Guys. And behold! They serve Burgers and Fries! Now my grills growing dust, because going is a must, and i'm in love with all they provide. There aren't many places that serve really good burgers without you also having to fork over a tip. Perhaps that's one of the reasons the Five Guys chain is doing so well. In theory, it's fast food. Burgers, fries, made your way with tons of topping varieties served in a brown paper bag. But in actuality, its more like a quick serving diner where your Dad (or Mom) may or may not be behind the grill throwing those burgers on one by one. The interior screams cozy but lunch time speed, the buckets of peanuts immediately enlighten you to the bro themed menu, and the fries are hand cut, thick, crispy, lightly salted goodness. I have yet to try the cajun fries, but as a frequent Five Guys enthusiast, I can promise you the regular fries are realllyyy good. The best thing about this place is that once you choose your base patty style ( bacon? Cheese? Bacon and cheese?) all the additional toppings aren't priced differently. You can add grilled onions and mushrooms for free. Spice it up with A-1 sauce. Get sweet with some BBQ. Burn your moth off with Jalepenos. Whatever your flavor they're serving it, and they're serving it fresh. If you're looking for burgers and fries that taste like home without cleaning the grill, then just eat here. Heads up for newbies: The regular burger comes with two patty's the "little" comes with one. I made that mistake the first time I stopped here and I had a burger baby for about an hour afterwards. Your not a baby if you get a little burger. You're just not that hungry. No shame people, no shame. read more

Five Guys - Cheeseburger and fries - Burgers Near Me - Framingham, Massachusetts

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BEST BURGERS ANYWHERE! You cant beat this place. The service is quick, the burgers are cooked perfectly, you have your choice of unlimited toppings, and the french fries are fresh cut potatoes. They give you so much that 2 people have to split one order. I leave this place satisfied everyntime! LOVE IT! read more

Five Guys - Little cheeseburger w the works, fries & a drink - Burgers Near Me - Framingham, Massachusetts

As good as it gets for a $5 burger, at least. I eyed this place down as it took over six months to go up from the time that they put the sign on Rt 30. I had never been to a Five Guys and heard nothing but good things from friends in the DC area. The Fram location is always clean and always packed.....I also love to sneak out the door with a handful of peanuts even though you aren't supposed to. :) The quality is super consistent and that's what makes me go back about once a month. I love the online ordering option as well, I work about a mile away and it remembers the last order I made (I rarely change my toppings) and I literally have it all done on the website in 30 seconds, that earns them an extra star right there. I can then skip the line when I show up and the order is waiting for me, pre-paid. The french fries are DEADLY and I tend to stay away from them. Seeing the eye popping 1400 calories amount on a large order makes my heart flutter in anticipation of an impending clog. I also rarely get cheese on my burger so with healthier, veggie toppings.....the burger comes in at only about 750 calories which I can live with for lunch. I've never had anything here but the "regular" hamburger, no hot dog or anything like that. You can't review the burgers here against something you may get at a pub for $8.95, this has to be compared to that of the other fast food giants to make it rise to the top in the category it belongs in. For $5, in a mid-level sort of category, nothing that I know of beats Five Guys. read more

I was always nervous to try five guys because I've heard it was very greasy but I caved and ordered a milkshake from here. The milkshake was possibly the best milkshake I have had in my life. It had caramel, chocolate, and Oreos in it. I preferred on door dash and the food was done and delivered quickly! Way to go five guys! Another happy customer! I will be sure to order again! read more

This place is great! Staff is nice and food is always fresh & delicious. I also love that they have a lettuce replacement instead of a bun

This place has lost it. Basic service is bad. Quality has gone down. And in general it has become yet another chain restaurant.

They never disappoint. Tasty, juicy burger with all the toppings and a huge bag of crispy Cajun fries. I've been to this location many times. No complaints. Customer service is superb. read more

What happened to 5 guys? Used to have great burgers but today got a burger that had been left on the grill WAY too long. Dried up and crunchy. I would of complained but didn't want to wait another twenty minutes. $10.20 for small cheeseburger and small drink. Making McDonald's look extremely good. read more

My wife is a healthy eater. So I was pleased to eat here. I've eaten at the ones in Hawaii. This was even better. The burgers weren't as greasy as Hawaii. The service was really good. The prices are lower too, which was a bonus. Still had the free peanuts and mounds of French fries. the restroom was really clean. Always a treat to eat at Five Guys. read more

Five Guys - Burgers Near Me - Framingham, Massachusetts

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This is the fourth Five Guys I've been to and I must say the food is consistently good though pricier the a McDonald's. It is well worth it though. Tonight I had a small bacon cheeseburger and a regular fry. There were enough fries for at least two people. We called ahead and were told our order would be ready in five minutes. We made a few stops on the way and our order wasn't ready upon our arrival. In fact they took our money and hung around for a bit before they even started to prepare our food. This would be my only complaint and the loss of one star for the poor customer service. May have to travel five minutes down the road to Natick next time.. read more

Classic Five Guys burgers. Staff cheery and food fresh. Storefront is tucked away, with plenty of parking. If looking of upbeat fast food and all you can eat peanuts, come on down! read more

If you want a greasy, filling, straight-up best burger, then this place is for you. This one is actually better than other ones that I've been to because they give extra fries and parking is easy around this spot. Go check it out! Happy feasting! read more

Wow, I have not written a review in a very long time! Anyone who likes Five Guys has never had a good burger in their lives. These things are no better than the patties that come out of the freezer section of the grocery store or your local McDonalds. They are thin. They still can't be cooked to order. Juicy? ummmm... compared to what? The paper bag it comes in? I got bacon on my burger and it was cooked to the point of almost turning into powder. It was so crunchy and overcooked it had no taste. I also prefer french fries for the fact that they have a crunchy fried outer portion. I am not into the handcut potato-ey fries. So that's another fail for me. These employees are also creepy young guys who look like they've never seen a nice set of boobs before in their life. Guys, I'm with my mother. Please keep your eyes on the food. For real. Inappropriate. Thank god I wasn't in there alone, I probably would have called the cops. I will never try the two Five Guys shops that are close to where I live now, because it has officially been ruined. read more

Their Cajun fries are amaaazing. And so are fresh jalapeños on your burger. Mmmmm. Spicy. I love that you can customize your burgers (I always get the "little hamburger" because, uh, well, it's not little--it's a big, juicy patty vs. two in the "regular" burgers) with FREE toppings. I like to play around and sometimes I get it "all the way," while at other times, I pick and choose individually. I sorta feel like a diva when I list things one by one (kinda like those folks at Starbucks who order venti soy fat-free lattes with a triple shot of espresso sprinkled with a splash of high maintenance, extra hot, please), but then... when I take that first bite... I feel less like a diva, and more like a caveman. MEAT SO GOOD. ME LOVE MEAT. And the fries are thick-cut and especially tasty when "well done." The crunch. The spice. The joy. It's a few steps up from Mickey D's and the like, but it just goes to show you, you don't need to shell out $20 for a delicious burger. read more

I thought I would be blown away but there really isnt anything all that special about the burgers here. Wasn't bad... but I would have also been ok with McDonalds or BK... and it would have been a lot cheaper. The fries definitely need more time cooking... they were soggy. I don't know what the hype is all about! read more

We ordered ahead and when we arrived 25 minutes later they told us they ran out of patties and it would be another 15 minutes. Then actually the cook/mgr said I'll get to it when I get to it. It's amazing to me that well-known chains typically have a hard time being successful in this market. Comes down to people. read more

Restrooms closed. Seating is spread out for social distancing but dinning area is a mess. No peanuts. Soda machine shut down. Disappointing experience. read more

If you are familiar with the Five Guys Franchise you pretty much know what you're getting here. The restaurant doesn't reinvent the wheel in any way but if the formula works when why mess with it? Located in the old Quizno's location, Five Guys is a nice option for a decent burger and fries in Framingham. Until the restaurant opened your only real choice for a burger was McDonalds. So, Five Guys is a nice addition. Furthermore, the newly opened restaurant was well staffed when I visited and offered no wait to order and only about five minutes of waiting for my order to be ready. In the meantime you can munch on the complementary peanuts. In terms of the food I would say I like Five Guys but I don't love it but for a fast food burger it's probably the best option around here. read more

I had a great experience at the DC airport, so I had to try it again when I heard they opened up locally. All in all, I prefer Wild Willy's. The burgers there have just the right seasoning, with a grass-fed option that is tough to beat. The burgers at Five Guys - solid, but not exceptional. Other factors: - Extremely loud - I know that's part of the "ambiance", but I'll pass - Booths beat tables and chairs any day - Fries were definitely better than Willy's - Loved the free peanuts - Patient guy at the register - Toss up with the kids (the peanuts helped) A solid 3 read more

From forgetting items on the order to wildly throwing toppings and then putting them on to the burgers from a visibly crusty counter, the teenage line staff at this location just have fun with their jobs! Too bad about your food though. Would. Not. Return. read more

The pluses: - You can nosh on peanuts while you wait for your food. - Burgers are seriously juicy and there are lots of awesome condiments to choose from. - Fries come with the skins on them. The minuses: - Above mentioned nuts. Our comrades with serious nut allergies may not even be able to walk through the door. - Mr. Pibb?! I'd like to see the doctor please. Dr. Pepper. - Fries should be just that- fried. I don't mind waiting a bit longer while you cook up those fries nice n' good. Word to the uninitiated: the regular burger/cheeseburger has two patties. If you're watching the calories like myself, the "little" is more than enough. read more

Best fast food in the universe: amazing burgers, deep fried bacon, an awesome touchscreen soda fountain and so many fries! Word to the wise: If you are with another human being, any human being, you do not need to order your own fries. One order is enough to feed a prefecture. Trust me on this. read more

Five Guys is pretty consistent in the quality and service so we were not surprised at all to find ourselves completely happy with our meals today at this location. Actually, my grilled cheese was practically perfect and the fries were as perfect as they could get...yummy! My fiance said it was the best Five Guys burger he has had to date and the only thing that could possibly make a burger from Five Guys better would be to serve it with shredded lettuce. I highly recommend any Five Guys, especially this one in Framingham! read more