I normally like Wendy's, but this location is horrible! I left San Diego at 1am to head to San Jose and this was my first pit stop at 6am. Service: None. I stood in line for about 15 minutes with no customer in front or behind me while the employee looked at her clip board and spoke on the phone. There was no friendly morning greet or a simple, "I'll be with you shortly.". When She finally had the time to take my order she just looked at me without the typical, "Welcome to Wendy's, how may I help you?" While she took my order, She repeated it three times and each time she was wrong. She was getting frustrated and was giving me more and more attitude. Before I even got my receipt, she yelled in my face, "NEXT!" Food/Price: The food is the same as any other Wendy's but I think this location is a little more expensive Environment: This Wendy's is actually connected to a pit stop type of store with restrooms and shower rooms. The pit stop was VERY clean, too bad I can't say the same about this Wendy's! It was horrible! The tables were dirty with crumbs, the floor was sticky and this was in the morning! I tried to find a cleaner table, but they looked the same, so I used a baby wipe and a few of their napkins to wipe down the table and the employee at the register just gave me a dirty look. Wendy' s is a good place, but this location is horrible! read more

No receipt with my purchase? Really?? I mean really? When I asked for one all I had was a ugly attitude, I get it it's 3am in the morning but come on all I got is "we don't give receipts" maybe one of the regional managers have to check this store this smells fishy to me!!! I ended up paying about $10 for a single baconator combo!! That to damn m read more

Stop by on the way home from LA. Burger was cold only thing was fresh was fries. Their soda machine was all whack. Coke and sprite was out. Eat in dining area was dirty and messy. Defin avoid and go elsewhere. read more

Ordered 2 spicy pulled pork fries, 2 6-piece spicy chicken nuggets, and fries. I repeated my order 3 times to a cashier with a blank look on her face THE WHOLE TIME. I received the following: 2 plain pulled pork fries (NO SAUCE?! WTH?), 2 6-piece REGULAR chicken nuggets, fries, and a puny hamburger with more onions and pickles than burger. Oh, and no forks to eat the fries, but that's alright, because I'm not eating that non-saucy monstrosity. This Wendy's is lame, and that slow, deaf cashier needs to get fired. read more

Love the food here, been stoping here for years. zbut service today= the cashier "linda" is very rude and impolite. Didnt smile and she questioned me when i was ordering. Just because i ordered a combo and large fries, she had the nerve to question me "are you sure? u want that too?" what?!?? im hungry. dont ever question what i want to eat. so what?? im helping out your restaurant by ordering more. dont ever question me. Wouldnt recommend this wendys. read more

Drive Thru here was our best friend. Quick Service, they got the order right first time around. My junior bacon cheeseburger had lettuce in it that was crispy, green and fresh both times when stopped here (going to LA and coming back). My girls enjoyed their chicken sandwiches and fries which were crispy not soggy. Napkins and ketchup packets were already put in the bag...sweet deal read more

I went here on a pit stop on my way to Los Angeles. I didn't want Mc Donald's, Jack in the Box nor Burger King... I wanted Wendy's. I was craving for there chili and nuggets. The French fries were fresh off the hot oil bath but the nuggets tasted old, seem like it's been sitting. The chili was mediocre and delicious as usual. Overall, this place is pretty slow, except for may truckers who stop by grab a bite and travelers like me pit stopping. The place is pretty large and connected to the gas station. -Parking- Parking is readily available. There are many spots outside. read more

This Wendy's got our order all wrong and it was disgusting. The waiter failed to tell us what was in the southwest sandwich. They also gave us vanilla frostys after I ordered chocolate and they said "they were out of chocolate" and failed to give us a drink holder. Overall this wendies was a disaster. The gas station pizza looked better. read more

Stopped here on my way home from Paso Robles to grab something to eat on the go. Ok we get it, you hate your job in the drivethrough window, don't take it out on me and my innocent french fries! It's a customer service job, learn to serve the customer. super unfriendly people read more

I am a SoCal native who has been living in the bay for the last 2 years. I go down to LA very often to visit family, and over the course of the last 2 years - have eaten here on a regular basis. However, the last few months I have received the WORST possible service, to the point where I am more than likely to eat elsewhere. I get it, it's CA. You speak Spanish. I do not. However, that does not mean that I am less entitled to good service. The last handful of times I have not received my receipt or my order was either late or wrong. They just don't care. EVERY TIME I complain to the manager. Most recently (a week ago) my girlfriend and I stopped here while we were heading down into LA, she received her food before I did! How is this possible? We ordered at the same time. It wasn't just me, either. There were a handful of people that were complaining. How can you even charge someone for food and not give them a receipt?? I had to fight to hell and back to get one, and even then - it was the incorrect one. No apologies, nothing. A complaint to the manager didn't even help. I am over it, I am NEVER coming back here again. I am a Wendy's girl through and through, but this Wendy's will NOT be getting my business ever again. read more

This Wendy's is pretty well maintained for a place that gets so many travelers constantly stopping in. I thought that the service was friendly and we received our food quickly. I ordered an apple pecan salad and all of the ingredients were super fresh tasting. I will probably stop here again if traveling through the area. read more

Wendy's - Apple Pecan Salad - Fast Food Near Me - Lost Hills, California

Customer service on point! Although we had a new cashier ringing us up, he was very kind saying sorry whenever he messed up. The employees were all polite and they gave me A LOT of ketchup when I asked because other places would just give me 3-4 packets, but the employees here...they real and they fam forreal. read more

Wendy's - Ketchuppppp - Fast Food Near Me - Lost Hills, California

This time I went through the drive thru at Wendy's on a Saturday at 11:07am according to the receipt. The employee at the window was less than professional and courteous. She handed a bag of food but didn't let my husband know there was another bag coming out. When she handed the drinks out she forget the straws. I understand it happens from time to time. Then she told us that's all. Thankfully my husband checked the bag to see if there was straws. He didn't find any straws. We waited until the employee came back to the window. She didn't have a smile or ask if there was anything else we needed. Her facial expression showed she was annoyed and she only stared at us, waiting for what we had to say. My husband told her straws please. She handed them out and didn't say a word and turned her back around. The food came out hot and quickly. However customer service could be better for this location. read more

Wendy's - The four for four deal - Fast Food Near Me - Lost Hills, California

Attempted to go through the drive-thru and NOTHING!!! We kept saying "Hello, Hello, Hello"and no response!! The worst part, the ordering window was about 6 ft from the drive-thru speaker so we could see the guy with the headset on looking at us through the window and still NO RESPONSE! Seriously!! Avoid this POS place! read more

It's obvious these workers don't like their jobs. Manager was not very not friendly or service oriented. Salad was old. It's what you would expect at a rest stop. Will try another fast food next time. read more

I came to this Wendy's and dat boi, Paco. Girl. He is Qute. Hell yeah betch. 10/10 excellent customer service. I drove two hundred miles to see him. Girl, GIMME. read more

Yuck! Seriously? stay away from this place I had to fight the Flies for my food disgusting , talked to the manager about the problem , her response was well it's summertime and we have more flies;, are you kidding!me I said : we're in fall and there shouldn't be any flies inside the restaurante anyways, no matter what season . She pointed to a machine above the entrance door and said we have that to keep them out, I looked at her and said that thing isn't even working. I'm sorry is all I got. I would stay away from this place if there's flies in the front who knows what's landing in the back where they are making your meal...yuck! read more

Wait! I remember now, I got chili and some spicy nuggets. The managers were there so everybody was on their best behavior. Verrrrry nice.

Please hire more people. Only two to handle register, cook and deliver food. Very slow.

Fast and quick service. Welcomed by manager. Order was ready in less than three minutes. Keep up the good work.

Frostys for life! I'll never get over that guilty pleasure, and now I learn there is a kid's frosty for only $0.49 which comes to 54-cents after tax! Is this my new after work treat late at night? #cheapeats read more

Very slow and horrible service. We wasted half an hour and they got the order wrong!! We should've gone to Taco Bell

We were passing through on our way back to Southern California. We stopped here to have a quick bite before heading out. We waited in line for about 3 minutes (that's a long time when it's fast food) and noticed it was taking so long because people were receiving incorrect orders and wanted either a refund or a new item. When we finally ordered I asked for NO SAUCE on my cheeseburger, I even double checked the receipt to make sure the cashier got it. We got our food and lo' and behold a nice fat dollop of mayo, ketchup, and mustard was on my burger. Seriously?!?!?! I turned around and noticed the line even longer and more people requesting a new food item. I didn't bother asking for a new burger considering the wait time and my patience. I wiped as much as I could off the burger and ate it in peeved silence. read more

For travel stoppage place for break, it's a pretty good place. I was on my way to LA from SF and the bus stopped here for 20 mins. Even though it was 4am in the morning, I got my spicy chicken burger within 2 minutes of my order. It was warm and spicy delicious exactly what you need during the cold night journey. The cashier was also a friendly guy and didn't seem to be tired or unmotivated even at 4 am! read more

absolutely disgusting!!! the person taking my orders was very confused and my burger came cold. they gave me a vanilla frosty whem i ordered chocolate i will not be eating here again. this place is nasty read more

Awesome chilly beans the bean are always enjoyable. But they can work on their costumer service a little better.

These guys are awesome! They serve biscuits and gravy here! I think I'm just excited about the variety in their menu as opposed to the standard Wendy's back home. read more

Via GG the Jan. Good experience all around fresh, tasty food, nice cashiers, what more can you ask for?

Stopped by this Wendy's to grab some grub and use the restroom on our way down to Southern California this past weekend. Service was bleh - the woman that took our order seemed to have an attitude. The food was OK. The dining area was clean. I'm definitely not a fan of their new natural cut fries with sea salt. read more

This was ok. The cashier spoke very broken English but was nice and I kinda understood what she said. They were quick with orders. My chili and potato were hot and fresh. Dining room had lots of flies. Not sure you can Controll all that. read more

Stopped here on our way back to SoCal. This Lost Hills exit has quite a few places to choose if you either want to fill up gas, get a bite to eat, or just get out and stretch your legs. My girls were pretty hungry so we opted for this Pilot Travel Center with an attached Wendy's. We placed our order and our food came out promptly. The wife and I weren't really hungry so we just ordered nuggets and fries for the girls. I'm not sure if they were just hungry from the drive, or if they were just diggin' the nuggets...but they went to town on those bad boys. I had to go back and get them more. So I placed another order for more nuggets, and by the time I put my change away my food was ready. Damn that was fast! The manager even stopped by our table to check how everything was, which was a nice touch. One thing that my wife and I noticed was that a few of the workers were wearing pajama pants. Not sure what that was about, but that seemed a bit weird. One had batman pants, and another had one with a bunch of hearts. Overall a good experience at this Wendy's. My kids left happy so I was happy. read more

This place is really fast and you will get your food within 2 mins of ordering. However, I don't know if they filter out their water but in the soda and especially the sweet tea, you can taste chlorine, which is gross. read more

Service was ehh....but forgetfulness was on high. We requested for here but they gave it to go( not too big of a deal)... What made it a bigger issue was that there was nothing to go with my bake potato( sour cream, butter, fork, napkins, etc)... "This was to go?" The Apple Pecan Chicken salad had no pecans! After we went back for the pecans they then tell us that their out of pecans....why tell us after we made our purchase? Even though with the mistakes made I wouldn't have been bother as much if the first cashier had a better attitude taking our order and such. She looked either angry, misserable, or both. The second girl who helped us with this missing items was much better but the damage was already done.... read more

The service was professional and fast. The food was yummy. I personally feel that Wendy's is the best fast food burger chain. This location was no exception to my general opinion on the company. read more

Yeah, I'm reviewing a Wendy's. When you see a long line, which you often might, don't fret -- they're quick. They're also really nice -- shoutout to the manager walking around giving out free mints and asking if everything is great -- the smaller, nice gestures always win me over. I don't eat Wendy's enough back home so I don't know if there something special about the food here compared to most locations -- maybe they upped their food game -- but damn, the food here always tastes fresh and even looks aesthetically pleasing. Are they filming commercials back there? read more

Not the cleanest Wendy's, there's food remnants everywhere and the flies absolutely love it. The cashier was efficient and his lack of any emotion reminded me of a robot. My fries were definitely refried and dry. In the future, i'll pull into the drive-thru, order a strawberry lemonade and a vanilla frosty and enjoy the comfortable air conditioning of my car. read more

The grilled chicken combo is $5 for a limited time, which is a good value. I didnt see any other good values. With 1 cashier, the wait in line can take a little too long. Wendy's is known for that though. A self serve drink machine would be nice too. The food was good and the lobby was pretty clean. I always stop at taco bell next door, but decided to try this. Wasn't as good. read more

Just because its early am and I'm driving through doesn't mean you have to give me old crappy fries, pure lazy

Nice place to stop along the highway. Attached to a pilot travel center. This Wendy's is very fast and convenient. They offer the standard Wendy's value meal options. The jr. bacon cheeseburger is a great value for only $1. read more

Horrible experience. Never eating at this Wendy's again. They ran my card 3 times and said my card was declined for insufficient funds in front of everyone. I walked over to the ATM 20 feet away and immediately pulled out 20 bucks from my non-overdrawn account, which charged me a $4 convenience fee. I then re-ordered my food from the girl behind the counter who wouldn't look me in the eye and looked like an extra from the Walking Dead. They also make their soda from the most chlorinated tasting tap water I have ever tasted. I took one sip and threw it in the trash. The service was very slow. They seemed annoyed just to have customers. The food even tasted bland. Do yourself a favor and avoid this dump... read more