Stopped by late tonight for a bite to eat after some grocery shopping. Elliot provided the best service we've seen here in a while. Our food was fresh and hot. Thank you Elliot for such great drive thru service this evening. read more

An item was forgotten in our order. My child tried to get the order and was screamed at by the manager. She was yelling and banging on the counter. My child has severe anxiety and was crying when she came back to the car. I went in and as what I believe was another manager was helping me the woman came back yelling to me. I'm not sure what the problem was today I've never had an experience like this here but very disappointed in behavior. I hope this person doesn't treat anyone like this again. read more

I just got the Krabby Patty promotional meal and it's not all bad. Service was as cool as the special sauce. Could use some hummus in the patties though. read more

Wendy's - The Krabby Patty Kollab Meal - Fast Food Near Me - Kingston, New York

Every time my wife and I eat any kind if chicken serving there we both get dierea the next morning. This has happened on an on going basis. We don't know if it's not being handled properly, cross contamination, or undercooked, what ever is going on there we will not eat anything with chicken in it from there any more... read more

this is my goto wendys- i eat at a lot of wendys- this one always has good quality food/ fresh french fries, nice people working the drive in window. surprising how different they can be, this is one of the good ones. read more

ordered a double stack with no cheese, got all the way back home and realized they put cheese on it so I called and spoke with Claudia who just kept saying "ok ok ok ok ok" telling me to come get a new one instead of apologizing for the mix up. terrible service read more

the chicken was rubbery and tasted kinda funky and the food spilt out of the wrap so they need to wrap it better but besides that it was good read more

Had a hair in my fries, and I asked for no cheese on my burger and still got cheese. Get good at your job it's Wendy's. read more

Wendy's - Hair in my food - Fast Food Near Me - Kingston, New York

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The ordering speaker was breaking up for I had to repeat order 3 times. The young ladies at the windows were very nice. The food was cold...hamburger were so small. Rolls were soggy. French fries also cold. Will not be eating at Wendy again. read more

They refused to give a refill. They actually blame Covid. It's not 2 years ago. Covid was so long ago. Every Wendy's gives refills. This is the first I ever ever heard of this. read more

My frosty was good until I found a hair in it.. The service was fast and I was grateful for that. The staff wasn't so welcoming.

Only had a medium milkshake and a small fry. Ended up having the worst food poisoning. Instead of going back school for the first day of the semester, I ended up throwing up in my bathroom all day. I will never come back again! !!!!!!!!!!!!!!!!!!!!!!! read more

I always have great service. I usually come during the week at lunch time. Even though there is a bit of a line the staff makes quick work of it and the line moves very fast. The one lady Debra who usually works the window where you pay is always so sweet. read more

It seems like everyone who works here just escaped a cult. Wierd and slow service and the food is gross even for fast food standards

I had a horrible experience tonight at Wendy's in Kingston,NY The smug night manager running the inside cash register. He was absolutely disrespectful towards me. I immediately asked for my money back before getting my food order. I'm apauled for the way I was treated by him after putting my order in with someone else. I will never go to that Wendy's in Kingston,NY. read more

It was crazy busy when we went. Decided against the drive-thru because of the long line. Went in and the line was just as long inside. Patiently waited to order. The employee taking orders had an attitude, but nothing that isn't normal for a fast food restaurant. Fed the kids in the car on the way home. Realized we were shorted a small fry, but clearly wasn't worth turning around for. My husband and I decided to wait until we got home to eat, since it was just a 15 minute drive. Super hungry and sat down to eat. Got halfway through my son of a baconator sandwich, and pulled a long hair out of my mouth. PULLED IT OUT OF MY MOUTH. So gross. Threw the rest away and my husband couldn't finish his either. Clearly, sanitation standards are NOT being followed at this location by a long short. Stay away. read more

Wendy's - Fast Food Near Me - Kingston, New York

Wendy's is pretty good like I like their spicy chicken sandwiches but the thing I really don't like is that they keep getting my orders wrong and a few days ago when I went there the lady got my order wrong so I was trying to fix it but then some guy that worked their had a terrible attitude and said " what a 100 pound burger or 200? It's not that difficult to decide and he kept yelling at me and being so rude and I said you know with attitude I'll go somewhere else I hope that man gets fired for being so rude like it's not hard to type in burger and fries. So instead I went to McDonald's which was a way better choice especially because their fries are waaaayyyy better but anyway Wendy's is shit read more

Dirtbags gave us a milk with a kids meal that was already open and half drank. Avoid this place at all costs.

Somehow got charged $5 more than I normally ever do for the same exact order I always get. Brought it up at the first window and the lady was nothing but rude. They charge .75 for cheese sauce and don't even fill it halfway. All the workers are rude and creepy. Don't recommend. Also everytime I go through the drivethrough the person taking the order can never be heard and when u ask them what they said they get easily pissed off. This place deserves to be shut down. read more

The guy at the cashier was one of the nicest costumer service workers I have ever dealt with. He made our day, and was so charismatic and optimistic to everyone who came in. Food came out fast & was great read more

Been coming to this Wendy's for years, I don't see any reason for 2 stars, I'd give it 10 if possible. Their slogan should be "your day made, any day(thumbs up)" because they sure have made mine. Highly recommend nuggets, spicy or not, with some fries and the one of a kind sweet and sour sauce (sounds like an undefeated order to me-it is and you're welcome). read more

I always love Wendy's and always go through the drive-thru. The drive thru staff were always polite in my experience. Not the same case inside. The cashier was so rude! when the soda was spilled on the counter accidentally by the staff, the other cashier took his sweetest time to clean it up, throwing paper towels one by one on the counter while ice and soda are going all over and while the line is getting longer. And take note, only one register was opened. So I suggested, I said if i may, would it be faster and easier to get the tray and wipe them off to the tray rather than waiting for the spills to get to the floor. To my dismay, when the guy cashier purposedly dumped all the soda and ice off and out the counter towards the floor away from him and towards the customer side (front). I was like, now you're splashing it all over my shoes, That's not nice. Why would you do that?YOU'RE SUPPOSED TO SWIPE IT OFF TOWARDS YOU AND NOT TOWARDS THE CUSTOMER'S FLOOR. I WAS SHOCKED! THAT IS VERY RUDE! That is spyful! So i asked for the supervisor to complain but this lady supervisor who supposedly been working there for 14 years didn't even apologize for the action of her stuff nor a recognition of the rudeness and improper way of cleaning up the mess. What happened with customer satisfaction?McDonalds will clean up and replace your drink if you knock your drink and give you a top notch service. I was like, remember what happened to Star bucks when the customer treated a customer bad? They close all the Starbucks to train their employees. Do you know what this supervisor response? OH PLEASE, STARBUCKS IS SUCKS! ALL THEY DO IS COFFEE! THEY DON'T KNOW HOW TO DO ANYTHING ELSE! i WAS LIKE, IT IS THE POINT OF CUSTOMER SERVICE! HOW THE CUSTOMER SHOULD BE TREATED! AND THEN WHEN MY FOOD WAS READY, THE SUPERVISOR ASKED ME TO WALK TOWARDS THE COUNTER TO GET MY FOOD. I WAS LIKE, THE FLOOR IS WET, YOU WANT ME TO SLIP AND FALL! SHE WAS LIKE THERE IS A WET FLOOR SIGN! I WAS LIKE, YEAH THAT WAY, NOT WHERE THE SPOT WERE YOU ASKING ME TO GET MY FOOD! UNBELIEVABLE! My son was so worried about his food == you 're right, they might spat on my order! (huh) These people should not be working at the register or dealing with customers if they are going to be rude. BAD FOR BUSINESS! VERY BAD! read more

Their food is good and the prices are low but it upsets me when they fuck up my order and give me a chicken sandwich with mayo and lettuce when I ask for plain, I can just pick it off but it'd be nice if they got it right the first time read more

Terrible, slow service. Waited over 10 minutes to order while staff laughed with friends. Was met with a "Seriously, you want to wait?" When they ran out of chicken nuggets. read more

Wendy's is a great place to eat an excellent burger. Whether it's a cheeseburger or a hamburger, bacon burger or whatever, you'll know that you've gotten one when you find that they give you lettuce and tomatoes and onions and mayonnaise and many more things loaded up on the burger. Either way you look at it, burgers there are outstanding. They also sell some magnificient fries that are covered in sea salt; all of which are decently priced for quality and I don't mind paying the more costly price for this type of salt when it's beneficial to my health. I like the taste of this salt here and seem to not get enough that I seem to overdo my visits. As far as the soda's go, their small size soda is the same size as a Large soda over at McDonalds. Yes, prices have gone up slightly in the last couple years, but it's still well worth the price since you can get free refills if you bought your drinks inside. Although service is quite crappy for my parents everytime I go in with them, things are a different story when I enter by myself. Whenever I go in, I don't have a problem with service inside. Things come out rather quickly and communication is great, food is covered and things that had problems for my parents are nowhere near as problematic when I'm there by myself. Seating is also a factor. They do have several seats here at normal heights,but other times it's hard to find a seat and you are almost pushed to take a bar-stool like seat on the sides of the restaurant. More regular seating would be beneficial here. read more

Extremely clean. Cashier was very friendly and patient even though I changed my order a few times. I would definitely take my children back there. read more

I don't think this good to be at all...my chicken nuggets were soggy!I don't know about you, but I like them to be crispy like chicken was supposed to be the way God intended. AND, I think they could use a little help with thier hearing maybe because they couldn't even understand my order to them 6 times before they got it. Come'on guys... get it together. I might come back if it is another day, but it doesn't really feel like it at this moment in time... read more

The manager here needs to be fired ASAP. Stopped by for a bite, drive thru was backed up so I went inside for takeout. Bad mistake. Long line of customers but the poor cashier was running around like a crazy person filling orders and taking care of the fries etc. that it was FIFTEEN minutes before the person in front of me was even asked for their order. I felt so bad for her, she was doing her best but the idiot manager was just hovering in the back doing nothing. People were backed up waiting for their food, and the drive thru lady was frantic, at one point asking the manager for help to no avail. By the time I placed my order, there were literally 13 people behind me in line and the cashier and drive thru lady were both so clearly overwhelmed. Waited another 5-10 minutes and finally, as I was getting my food, the idiot manager came to the front and I gave him a piece of mind - telling him to help out his staff and pay attention to the customers and get off his stupid ass. He just looked at me with a truly dumbfounded look on his face and I stormed out - a half hour spent in this stupid "fast" food place. If anyone is reading this who has power over this Kingston Wendy's, please fire the manager, he is totally incompetent. read more

The staff basically ignored my mother and I. Two other people placed their orders and received their food and left and we were still waiting. After my making a fuss, the counter person said, "Oh!" and brought over our soggy fries and cold food. Terrible! And where was the manager? He headed for the back office and shut the door. This Wendy's is nothing like it used to be! read more

Absolutely terrible. Used to be a great fast food place but now it's despicable. If you're looking for tasty food and horrible workers, this is your place. I donated to the good cause and hopefully it doesn't actually go to that cause. Hopefully it goes to a competent staff that is capable of making two number 10 meals in under 15 minutes. Nobody else was even in the restaurant. Unbelievable. read more