Absolutely horible drive through service. Ordered a simple bigge bag meal and they left the nuggets and fries. Make sure to never go to this location EVER! read more

Awesome place open late in the drive-through 2 AM. The bacon Nader is really good. He should really try. read more

Wendy's - Wendy's - Burgers Near Me - Columbia, Maryland

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6/10/22 Drive-thru is only available while this location is under construction. I arrived around 7am this morning. There was no line, but it took about 10 minutes to prepare my order, the Maple Bacon Chicken croissant combo. The only thing that made up for the slow service was that my breakfast was free as I had a coupon and the yumminess of my sandwich. After taking care of processing my coupon, the cashier asked me to pull up to the door of the restaurant and said that he would bring out my order. He apologized for the wait, which was a nice gesture. Onto the food. The Maple Bacon Chicken Croissant was delicious and a winner! My bacon and chicken was crispy. The croissant was toasty and the maple added sweetness to perfect the sandwich. Icing on the cake. The potatoes are ok, but not my favorite. I would prefer them plain with no seasoning. I'm not sure which sandwich I like better this one or the Honey Butter Chicken Biscuit better. Wendy's definitely has the best chicken breakfast by far out of al fast food competitors. read more

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I ordered a simple kids meal asking for fresh nuggets and unsalted french fries. I had to degrease each nugget with a few napkins and it was still a mouthful of Grease, asked for crispy unsalted french fries and they were soggy and gross and cold. To top it all off they forgot the damn toy. The absolute worst experience of going to Wendy's after decades. read more

I usually don't review fast food places, but I do when I think service is especially good or especially bad. Service here is not good, and I'm noticing a trend among Wendy's. I will say that we came here after leaving the location on 108 without getting to place and order. The grown son really wanted a Wendy's burger. And we were able to get through the drive through in 15 mins. But 15 minutes in line isn't supposed to be the goal. And no one ever seems to be in the stores, so they should not be overwhelmed in there. Servers weren't nasty, but just didn't seem to want to be there. A sigh proceeded each thing they said. Burger/fries were as expected. read more

Wendy's - a sign in the window of a fast food restaurant - Burgers Near Me - Columbia, Maryland

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This is by far the worst Wendy's experience I've ever had. Cold, dry burger and fries taste like they were sitting around for a while. The bacon on my burger was hard as a rock. It was so bad, i threw it in the trash after a couple bites. Even the "strawberry" frosty was off, it tasted like a vanilla shake (I don't know how that's even possible). I've been here exactly 4 times in 5 years and each time was way subpar to the Wendy's quality expectation. But this time totally sucked and was the last time I'll go here. It's no wonder there were only two cars in the drive thru (including mine) during lunch rush while the Chik Fil A across the street had two lanes wrapped around the building. I should have gone there. read more

Food was SUPER cold and fries were not fresh. I asked for fresh fries and what it looks like is that they threw them back in the grease to make them hot. The manager even had and attitude and thought he/she whatever they subscribe to thought they were proving a point or getting bonus points because they were laughing. I will not return. Even the chicken sandwich looked ugly cold with two different colors. Very disappointed read more

I have been here a few times for drive thru. I do like their burgers better than McD's. Their fries are likewise among the best. Word of caution All their soft drinks are larger than the other burger chains. Their medium is similar to everyone else's large and their small is similar to everyone else's medium. This particular Wendy's has a reasonably ok drive thru. I haven't had to wait in line very long. I usually ask for just cheese and ketchup on my burger and that doesn't seem to show down the order any. Access is limited because of the divided highway in this area. read more

NO STARS BUT it wouldn't allow me to do that. The two young employees that waited on us were very kind. Then we hear yelling from a woman in the back. It was the manager yelling "shut up, shut up" to an employee. It happened again while we were sitting down to eat. I felt horrible for the young employees. I had my children with me and they were very upset with what was happening. I will never go back! Stay away. read more

Worst customer service longest line I've ever seen . Disrespectful terrible uncooked food . Do not come here zero stars

Could give lower if possible haha. This was quite the experience. Employees cursing, customers playing music on their phones without headphones in, and manager screaming at people so loudly you could hear them from the furthest table from the front of the restaurant. Cold fries, burnt roll on sandwich and Kevin's baked potato was cooked yesterday. Literally out of ketchup in the pump, and two employees didnt know you had them in the little packets. Good thing 1 worker graduated high school. But if you want dinner and a show, definitely suggest here. Much cheaper than medieval times! Jake n kev read more

Ordered 2 frostys for the kids and 2 cheeseburgers for me. Both Cheeseburgers were cold. I have never had a burger 5 min after picking it up be cold. Not even a little warm straight up cold meat! Called up and lady wanted me to drive back to get a credit. Order #1107 9/7/23 @8:00pm. Do not eat here super slow service and even worse food! read more

Got a classic chicken sandwich and it needs to be renamed a mooshi chicken sandwich! It was soggy looking as heck! So I went to the overrated chic fil A! This place is a bust ! They don't have to worry about shutting down restaurants, I just won't give them my business! read more

Wendy's - Wendy's classic mooshi - Burgers Near Me - Columbia, Maryland

rude service i was done ordering my food, and wanted to get some dipping sauce. I asked her, " Can i get BBQ and honey-" but i paused since I forgot the name. ( honey mustard) she yells through the speaker saying " No, we don't have that. you can only have BBQ only." in a rude tone. i didn't get my bbq sauce. read more

Extremely slow drive-through wait about 30 minutes...! NOT COOL! Besides that the food is not really healthy for you, so I don't know what the big idea is. read more

So I went threw the drive threw and it took me about 15 min to get to the intercom to order my food and then about 30 min to get it. It was one lady taking orders and making the food. There was a young kid cleaning. The lady eighter must of been frustrated or just plain didn't care what she served. When I got home some of the Biggie bags had 3 nuggets and some four. The burgers where cold. I felt like I paid almost 30 dollars for some trashy food read more

Wendy's - Five dollar Biggie bag. - Burgers Near Me - Columbia, Maryland

Very rude service for asking for something at the window. Got told I'm holding up the drive thru line and ruining their times with no one behind me. Shoved my order out and didn't even glance at me so I could quickly ask. read more

Wendy's was amazing had the pretzel bun burger and fries 10/10 best meal ever I would recommend it

Normally, I think that reviewing fast food restaurants is tacky because the food is going to be the same quality no matter where you go. But tonight, I went through the drive through and was told that this particular Wendy's did not have any burgers - the only thing they had was chicken sandwiches and chicken nuggets. HOW DO YOU NOT HAVE BURGERS WHEN YOU'RE A BURGER PLACE? My guess is that it was within a couple hours of closing time so the workers didn't feel like flipping any more burger pat for the night. Maybe Wendy's is just going all out pushing their 2 for $5 with chicken sandwiches and nuggets? Anyways, Wendy's is normally my go to for burgers, but tonight I went to MCDONALD'S instead because MCDONALD'S has never disappointed me with a lack of burgers. read more

Pretty much the worst customer service I have ever received in my 54 years. I have never been yelled at through the speaker. When I requested a receipt the lady said "The machine is broken." I told her I would be contacting the District Manager and she said "Okay have a good night." read more

My entire order was wrong. Asked for just cheese and burger was fully loaded. Had to remove all fixings so my child could eat it. My sandwich was topped with a huge amount of crispy things that I've never seen before let alone requested. Had to remove those too. Just the thought of what they could have been makes me sick though. The only thing half decent were the fries. After the length of time we waited in line, our order should have been perfect. I don't usually eat beef so this break away from my usual diet was a great disappointment. Never again!!? read more

I came back to return a burger that was very hard and my 81 yo husband who ordered it can't even bite. It was also cold and hard.. I talked and aired my concerns to the manager (a lady) who told us she was not the one who prepared it. Nobody even apologized The burger was terrible and not eatable. When I returned the burger because I said that is your kind of food, another lady worker came and started yelling at me with words shit, fuck and bitch, I was stunned, and could not believe what I heard. A customer being lambasted by a worker. I am a teacher by profession and this is disgusting. I left because, as an Asian I dont have that kind of language, I realized no point of arguing. I felt discriminated, how many customers will they disrespect? Wendys at Dobbin Rd Columbia MD 21045 read more

the food was tasty the service was very fast although they forgot my frosty but I got a refund

Zero starts if I could. The place has been a bit of a mess for years, but in the evenings there's a very "special lady" that loves to yell at her staff. Every single time I go, she yells at someone. The final straw came when I had a question about the menu and she had the audacity to give me attitude and because I didn't hear her and asked again, she yelled at me too. That was the day I decided I would no longer stop by this place. This lady is ridiculous. read more

Maybe if Wendy's paid their employees a liveable wage, they would have more employees and not be chronically understaffed - and the staff wouldn't be so overworked. Wage slavery is a thing and it needs to end. You have a staff shortage? Time to raise wages! read more

Food was good & hot but the Baconator fries were so small and not worth the price. Drive thru was pretty proficient.

No one in line. Asked me to wait. Sure, no problem. 11 minutes waiting in a drive through with no service, no other people in line, restaurant looks dead except for the employees laughing. Glad they're happy. We're they busy peeking the potatoes or killing the cow??? All I know - fast food is supposed exactly that = fast. read more

This Wendy's has definitely improved since the renovations. Their service is much better than before and the staff on the front register are very kind. The food and burgers are delicious and the young lady working the register is always making sure I get everything in my order. Most times my food will come out hot and they will warn me to be careful. I am glad they care so much about their guests. The dining area looks great, always clean. Wait time is not that ideal when they are really busy (obviously), but they let customers know what they are waiting on and almost always an approximate wait time. read more

Wish I could give them no stars they always closing early! The time says 1:00am they always closed at 11:00 it truly makes no sense at this point I'm calling corporate read more

I was hoping that all the problems here would have been cleared up after the remodel. I guess not though. Jr hamburgers had cheese. Didn't get my spicy chicken sandwich. Got spicy nuggets instead of regular nuggets, which my child would not eat. I guess I'm going all the way to Savage from now on. read more

I've been inside this Wendy's and got decent service. However going through the drive thru at anytime is slow and service is nothing special. But tonight after a long day at work I rushed there to get a 4 for 4 before they closed. It's the only thing around here open when I get off. I arrived at 12:15, 45 minutes before they closed -- and there's no one there! Lights off, no one at the speaker, and one employee still sitting their car staring at me. Right after three other ppl pulled up behind me in the drive thru and pulled off too after yelling at the speaker to no avail. Tell your staff to stay until posted closing times please. That's shitty business. read more

Drive through, though the place was slow got our food in a reasonable amount of time. The food was good. Fries were fresh, meat cooked, the location and set up of the building is weird but it was a good experience. Just be careful getting stuck in traffic trying while in like for the drive through and exiting the premises, street traffic can build up and make it a congested area read more

Food was ok. Nuggets over cooked or the oil is old. Asked for shredded cheese on my potato and got the liquid which is naaaasty. The lack of stars isn't for the food it's for the incredibly horrid staff. It was after 2 pm on a Saturday, 5 staff standing around, 1 cashier who also was a manager and filling the front orders. 1 staff quietly eating her food and the other obnoxious staff FaceTiming with someone, loudly, inappropriately and foul language. read more

Wendy's - The loud obnoxious one. Talking about when "Casey get mad he goes like wahhh wahhh" talking about she let him f**k her in the ass. - Burgers Near Me - Columbia, Maryland

Night crew suck, takes forever to order and takes forever to get your food. and when you get the food it's not fresh. lazy workers getting lazy pay so it makes sense read more

Food was cold and not fresh. The sandwich had been sitting. Dont think i will go back there for breakfast.

This location should be closed! By far one of the most unprofessional staff working at this place. We were on Stanford Boulevard to go to a seminar and decided to cop a couple of Junior Bacons then go home. The line wasn't long and it was less than 2 minutes until we pulled up to pay. After we paid, we were asked to pull up because it would be a few minutes on the fries. Well, it was already a car waiting in front of us for their food so we had to pull up across the parking lot. One of the things I noticed that the 4 cars in the lot were all waiting on food too. The young lady came out with our bag but it was missing the fries. She went back and we watched her talk to her manager about our order. The manager looked pissed then 7 minutes after when we was about to say *&^%$# it and take our losses and go home ahead came out with the fries. She said "the staff gets lazy a lot" when its busy. Oh really? To make a long story short, I will say that the fries were hot but with no salt. The burgers were cold and who da hell wants to eat cold food? I made a call to Wendy's headquarters and gave them my rated R story on customer satisfaction. Will I eat here again? H......no! read more

Wendy's - Side view - Burgers Near Me - Columbia, Maryland

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This particular Wendy's does not change their frying oil on the french fries so they always come in tasting soggy and ... I don't know how to describe it but you know when the oil has not been changed for a while - the opposite of fresh. I pledge to not go back. read more

This Wendy's is a horrible establishment. They are extremely understaffed. They are so slow it's ridiculous. The drive thru was not moving so I tried to just go inside and order BUT it was closed. There has to be like only one person working in there. It's insane. I would never recommend this Wendy's to anyone. read more

Longest wait ever. Ridiculous rude employers. Horrible customer service And cold food. read more

Across Starbucks is Wendy's. I was looking for Wendy's but I feel the need to look back on how I liked Wendy's. It seemed my taste has changed that I no longer crave for it. This franchise was not doing a good job of keeping the fast-food clean. read more