First off, this is my first time ever going to this location. Most of the time I don't have high hopes for Wendy's, mainly the ones in this state lol. I'm not from around this neighborhood. The drive-through had 2 vehicles. They moved along pretty fast, took me 5 minutes tops to order and get through. The service was great! Younger guy was professional taking the order right away, then getting my food to me. I got the nuggets, fries and strawberry lemonade. All was delicious:) so. Can't complain! read more

just close the location bruh they make you park outside after going through the drive and wait for 20+ mins for one sandwich read more

Wendy's - outside - Burgers Near Me - Anchorage, Alaska

Thurs. 4/3/25, at approximately 2 pm, I stopped at the Wendy's drive-through near O'Malley. The young window clerk seemed new and confused. I drove up, handed her my credit card and she closed the window. When it re-opened, she handed me my order with multiple things on the side (napkins, spoon), then she closed the window, turned away and started taking the next order. I assumed (wrongly) that the bundle she handed me included my credit card, as it often does, and I drove off. Unfortunately, this caused me a huge hassle the rest of the afternoon. First I ripped my car apart looking for the card. I could not complete my errands as I had no credit card. I had to drive all the way back to Wendy's. Around 4:30, I walked in and asked a young man about my card, who looked nervous and raced to the back. An overweight, sloppy, pissed-off looking woman came to the counter. I politely asked if my card was there. She turned away from me mid-sentence and lumbered to the side window, while speaking loudly to another employee, "...idiot's back for her card," easily heard by me AND other customers. When she returned with my credit card, I thanked her and started to ask, "This put me through a lot of trouble today. Can you..." She interrupted me and said "No. It was your responsibility to make sure you got your card back." I agreed, but I tried to explain that the clerk should have returned it automatically as soon as the transaction was complete. However, she kept interrupting me and then told me to leave. I walked out. A guy sweeping yelled "have a nice day!" WHOA. After second thought, I returned to ask for the manager. Now she was helping a customer. I stood to the side and waited for her to finish. She tried to ignore me and began to speak to the guy behind me. I moved to the front of the register and said "I just want a manager." She again loudly spoke to her friend in the back, "She's back and she's blocking the register." She lumbered back to whomever she was speaking with. I heard "fake name" and laughter. She returned with a smug smile and said "Sarah. How's that?" I could NOT believe the level of rudeness. This Wendy's has sunk SO LOW. Their food is often cold or bad, and the service is non-existent! (Tudor store is better.) Hey Sarah. How's this? read more

Wendy's - Sloppy, irritable, unprofessional, RUDE "Sarah." - Burgers Near Me - Anchorage, Alaska

I stop here consistently once a week for my kiddo. For the most part everything is consistent and it's exactly what you expect from a fast food chain. Today however I notice the drive thru line was longer than normal, so I parked to go inside. There were no signs on the door at all and the door was locked. I called asking if their dinning room are was open and the response I got was "just go through the drive thru ma'am" Definitely younger kids working but if you are going to close the door at least have a sign up. Especially for mobile orders and handicap! read more

If I could rate a ZERO for this place I would. Got inside & the women ignored us for 10 minutes getting a drink for herself and not making eye contact. We finally ordered our food which took 20 minutes. Every single table in the establishment was filthy. I felt gross sitting in it. Nothing is stocked. The place is trashed. Service is horrible. Food came out correctly which is the only positive I can give this place. read more

The driest chicken sandwich I've ever had. My chicken sandwich was the worst I've ever had and that's zero exaggeration . It was like having a breaded slab of jerky thrown between a burger bun. The fries at least were good. The chilly tastes heavy on tomato sauce. read more

Wendy's - a fried chicken sandwich on a bun - Burgers Near Me - Anchorage, Alaska

If I could rate this place with ZERO stars, I would. Rude workers, order was wrong, and it takes FOREVER (it's never a quick stop, but in the past, I have put up with it). This was the last time I will ever go to a Wendy's. The employee Terrance, seemed pissed off that I wanted to order the promotional Wednesday meal and became increasingly flustered and irritable because he couldn't figure out how to ring it up, and then they didn't even have what I ordered. The whole thing was a cluster and I really wish I would've drove off instead. But, fool me once shame on Wendy's- I will never be back! read more

Took five minutes to place a simple order due to having to repeat myself four times for each item placed. When pulled up to the window the staff was clearly focused on having non-work friendly conversations with people within the building despite having the window open to "deliver food". read more

Waited locked into the drive thru for 30+ minutes. There is a curb so we couldn't leave. There's probably one person working in there on a Saturday at lunch time. Terrible service!!! read more

This place is always out of simple items like ranch, burgers, and food. Awful place for a quick meal. Super slow too.

0/5 Service was faster than I had expected due to random experience the last 12+ years, so I was pleased. Got home and started pulling out the order and found out why. Three drinks, but only two of the orders were in the bag. At least it was my burger and fries rather than one of the kids. They got my money without serving my burger and fries, but they won't get that chance again. My family and I will not be going back. read more

Both fountain drinks tasted moldy, the system clearly isn't being maintained. Service was meh, sauces asked for but forgotten

Of the Fast Food out there I like a Wendy's burger. Today after running errands out shopping we grabbed their Pretzel Bacon Pub Burgers. Me the Double Patty and Judy got a Single. Melty Munster Cheese Oh Yeah! You don't think Munster Cheese and Fast Food. Wendy's did! read more

Wendy's - To Go Drive Thru Menu! - Burgers Near Me - Anchorage, Alaska

Every single time I come to this Wendy's the girls working the window are so rude. Completely uncalled for as I am always kind and say thank you. One girl shut the window in my face as I am thanking her and pretty much threw my change at me, when i went today the girl handed me my money rude, spoke to me with attitude over the intercom and overall just had horrible customer service skills. Ive definitely had to hold my tongue because im not going there to get treated like trash. I didnt make you work there and im not going to be treated like that for no good reason. read more

This is the worst Wendy's and food place I have ever been. All the workers are dirty and very unprofessional. They all curse like sailors in front of the customers and the manager was doing most of the cursing. They don't measure or clean the areas they work in. The restaurant is a hot mess!!! The only way I got my food after waiting 30 minutes is me watching them prepare the food. The cashier attempted to hand me fries in my hand with no bag. Somebody need to do something!!!!! read more

I cannot recommend based on my experience. Burgers, chicken sandwich and nuggets were all subpar

I had some valpak coupons for Wendy's so I stopped in here this morning on my way to work. I was greeted in a rather hostile manner by Terrance, who seemed very displeased to have a customer at all and assured me he would only take my order if I was paying with a credit card. After placing my order he argued back and forth with other kitchen staff about how busy he was and who should be filling these orders. The general feeling was that no one wanted to do anything and that these annoying customers should just "go home". Yes, they said that loud enough to hear in the lobby. I was informed after I paid and had waited 7 minutes for 2 burgers that half the toppings were out of stock and would not be included in my order, I wasnt offered any discount or refund and again I seemed to be causing trouble for Terrance when I asked why they didnt have simple ingredients. I dont expect 5 star service from a fast food "restaurant" but this was utterly disgusting and I wont shop here again. I'm sure Terrance will be happy to hear they have one less customer. read more

I honestly don't know how I feel. I got the cheesey potato and they gave me more cheese than potato. The container was flooded with cheese. I'm more confused than anything (It was obvious that none of the employees were sober) read more

Wendy's - Cheese Baked Potato - Burgers Near Me - Anchorage, Alaska

The worst Wendy's ever. (Old Seward) First let me state that I've tried to buy salads from them on 5 different occasions. I've not been able to order a salad from them in over a year. (This is February 10th2024 11:10am). No salads again ugh! Do they only order enough for few orders. They should just get rid of the salads on their menu. I'll just drive to a different Wendy's. Why?.... Cause I love their salads. Oh well.... read more

No bacon at 4 in the afternoon???? I waited 22 minutes the the food I would never go there waist of my time read more

This place at this point don't even deserve 1 star. You guys can't even do one simple order right I swear on my life. And the food looks inedible, I ordered two chicken ghost pepper sandwhiches and guess what I got... a small ass beef patty burger with some fat 2beef patty burger with a bunch of crap on it. How do you guys mess that up that bad. If you DONT WANNA DO THE WORK THEN GO HOME FOR CRYING OUT LOUD OR BE BETTER AT YOUR JOB! read more

I think they got new hires here cause it's a lot better than I remember a year ago. The service was pretty fast and a lot better then I remembered. The food was pretty good. Got the spicy chicken pretzel bacon pub. And the son of the baconator. And some large fries. The sandwiches were pretty tasty. The only bad thing is the fries were extra salty. It's like you just had a tablespoon of salt. read more

See all

Took almost 20 minutes just to order while a guy waiting on his door-dash order had to wait behind us. When we finally got our food another 20 minutes later they had brought us the wrong food and then they never gave us the right order. Avoid place at all cost read more

Avoid this Wendy's at all costs. Even if you disregard my advice and attempt to order, expect hostility and annoyance from the staff. Sometimes, an hour before closing, they claim to have no food and suggest trying again tomorrow. Dipping sauces are always unavailable, and for the last few visits, they've been out of cheese. read more

Disappointed! Normally do not eat fast food so I haven't been to a Wendy's restaurant in awhile, however, I do still expect to get a hot burger. The fries were great the fries were hot but my burger was completely lukewarm. There wasn't an abnormally long wait, only one car in front of me... but it seems pretty obvious to me that I got the fresh hot fries but I got a burger that had been sitting for who knows how long and not even warming on the grill. HORRIBLE. Now I wish I had chosen the chicken sandwich but who knows how that would've come out! read more

The drive through line was LONG. But I love Wendy's fries. And it is a great place to pick up a baked potato. So I went in. A young man on the fryer greeted me and said someone would be with me. Nope. There seemed to be a lotta people working and someone yelled - why is there a customer up front with no service? We all heard her. She yelled 3 times. Some looked my way but went back to trying to look busy. No one cared to come and take my order. So after 5 minutes and still no service - I left. read more

RACISM! Stopped by here at the drive-thru to order a bourbon bacon burger but they ran out of the bourbon sauce. So I had to change to the Baconator. However, I pronounced wrong: "bourconator" instead of baconator. And I heard through the drive-thru speaker that a guy who also serving at drive-thru register were making fun of my mistake by asking the question "Do you want the bourconator?" and laughing with the lady who serving me. I didn't ask for the name of that guy but he is Hawaiian or Filipino. Will update the name or image about that guy soon. read more

I love Wendy's but this one needs to go. It's old, it's slow (whether you drive through or dine in), it's pain to get in and out of. My most memorable experience there was when I went in on a Saturday afternoon. I went in and ordered my typical spicy chicken sandwich. The guy at the register was nice enough, but he absolutely butchered my name in a way I've never seen. What made it even more hilarious is he specifically told me he was sure he spelled it correctly. I have never met any Nicole (or anyone for that matter) who spells their name "Nicaol". If you want Wendy's skip this one and go to one next to the midtown Fred Meyer. I've had much better experiences there generally. read more

Wendy's - Never seen anyone spell "Nicole" like this. - Burgers Near Me - Anchorage, Alaska

almost every time i have gone to this location, the staff seems very unconcerned and detached. me and other people i know have had completely wrong orders given to us and a few times there have been sanitary issues with the food. if you wanna go to wendy's just drive the distance to the tudor one lol read more

I came here this morning for breakfast and first thing I see is they don't have the breakfast menu up. I ask if they're still serving breakfast, the guy that's in charge of taking orders instantly gets an attitude with me and continues it through the whole ordering process. Every time I come to this Wendy's it seems there's always a problem. On top of the horrible attitude they tell me to park in the front and wait for my food when there's nobody in line. I asked him how long it was going to be and he says "Hopefully 5 minutes". I've never been impressed with this establishment and I for sure won't be coming back after this. read more

Ordered on Uber eats and when the order was never received, I called the restaurant to find out what happened. The man who answered the phone hung up on me in thr middle of my sentence. I called again, but the phone was answered then hung up immediately several times. When a woman finally answered, she was the one who was helpful. read more

I don't normally eat at this restaurant, but since I work down the road and it's fast I asked my wife to pick up a chicken sandwich for me. Just the cheap one @ $2.49 To my disgust I found what looks like a light colored pubic hair. Sounds cliche, and everyone's most feared fast food find. Unfortunately for me, My wife left already and I didn't get the chance to have her return it. I immediately called and asked for the manager. The manager Erick got on the phone and told me "I made them himself and nobody ran to the bathroom and then handled my food" I told him I don't know the circumstances of how this disgusting hair found it way into my wrapped up sandwich, but it did. He said he would refund it. So ****gross! read more

Wendy's - Crispy chicken surprise. - Burgers Near Me - Anchorage, Alaska

Worst service I have ever experienced. They are always out of menu items and when ask why the drive thru staff laughs. Whomever the wine is needs to close down let their entire stag go and start over. Poor management and worse customer service. read more

Completely remodeled, friendly cashier gave an extra toy to our toddler (thank you!) and fast service. The place was clean too. Really nothing to complain about, although it seemed that most people went through the drive thru (we ate inside) which might've taken longer for them. Extra star for the employee on his lunch break- our toddler was waving at him and he was smiling and waving back and playing peekaboo. Most fast food staff on break want nothing to do with customers. We'll be back. read more

Wendy's - Burgers Near Me - Anchorage, Alaska

You need to give one of your employees a raise. The man workin the drive thru at roughly 9:10am on 4/21/21 Tuesday saved me. I paid for my food and immediately tried to leave, and he said to me "where is u goin? Where is u goin?" Then I heard the voice of god call out to me and fill my heart with conviction. I stayed, not by my own will but by the will of god. The Holy Spirit held me still until I received my potatoes. I would die for this man, give him a raise. read more

This Wendy's is Wonderful. There must be new management or the Wendy's was fully renovated, comparing to the past reviews. Customer service is great, food comes out fast, place is clean. They workers are attentive and even walk around to see if you'd like a peppermint after your meal. Every fast food restaurant should train their employees this way! read more

The best fast food restaurant I've been too in a long time. Nice staff. Hot food. Smiles . I go there every week.

I can't believe I haven't written a review for this Wendy's. My experiences here have always been mediocre at best and horrible at worst. Overall, this place had earned it's crappy rating. I love Wendy's, just not THIS WENDY'S. 1. They almost always screw up your order. 2. The staff are clueless. Hey manager, DO SOMETHING about that. 3. They run out of stuff constantly. 4. Customer service is horrendous Unless you're desperate, avoid this location at all costs. read more

This location is super unprofessional. I hear some of their personal problems through the windows, they laugh at customers and just flat out are RUDE. Their always out of everything, regardless of the time of day. If you're gonna go to a Wendy's take the extra time to go to the one on Tudor. read more

If I could have given it a 0...I would have! Even tho there was a long line(plenty of business), the food was cold. The fries were cooked in old grease and tasted like last weeks left overs! We didn't order a medium meal, but had to pay for it. Drive on by this place! It is terrible! read more